---
title: "UpViral Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is UpViral the right Contest solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/230137/UpViral/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

UpViral

4.7 (107)

[View alternatives](https://www.capterra.com/p/230137/UpViral/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of UpViral

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

ME

Matthew E

CEOE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“It does help to get more leads.“

April 1, 2025

IG

Ian G

Internet Marketing CoachInternet, Self-employedUsed the software for: Less than 6 months.

“Could not get it to integrate with one of the main funnel builders.“

May 22, 2025

DB

Dicky B

OwnerRetail, Self-employedUsed the software for: Less than 6 months.

“I liked the options to earn points through different methods.“

September 18, 2024

ME

Matthew E

CEOE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“The page they produced was a rubbish template.“

April 1, 2025

HS

Howard S

Digital MarketerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“Great building my referral agency business so early days.“

November 18, 2023

DB

Dicky B

OwnerRetail, Self-employedUsed the software for: Less than 6 months.

“They were unwilling to acknowledge that, had their customer service been better, it wouldn't have taken 45 days to try and get it to work.“

September 18, 2024

GB

George B

Executive CoachManagement Consulting, Self-employedUsed the software for: Less than 6 months.

“The competitions and rewards for getting friends, colleagues, etc., on my mailing list.“

January 26, 2023

Judith C

Creative and Marketing DirectorAnimation, 11 - 50 employeesUsed the software for: More than 2 years.

“I got locked out of the account even though they charged me for a whole year and after two people no one is able to help me resolve my issue.“

September 28, 2023

## Showing most helpful reviews

Showing 1-25 of 107 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Keith T.  
Marketing Director  
Entertainment  
Used the software for: 2+ years

### "UpViral is a Complete Solution"

January 5, 2022

5.0

It has been a very positive experience. Having used software where technical support is dismissive at best and non existent at worst, UpViral's team and consultants are switched on to our needs. They listen and respond. Wilco's online record speaks for itself. Campaign Consultant, \[SENSITIVE CONTENT\] too has a proven track record of lead generation. These top professionals make themselves available to us regularly. If you are struggling, their tech support is responsive the same day.

Pros

The optin and social share templates which have come on stream mean that coding is a thing of the past. It also does much more than grab leads. It is designed to stimulate word of mouth referrals. As most marketers know, this remains the most power method of gaining meaningful leads.

Cons

At first, the interface was a little daunting. However the team hold a weekly co pilot show where any ideas etc are taken on board.

Review Source

Response from Emarky

February 11, 2022

Thanks Keith!

CL

Craig L.  
CEO  
Retail  
Used the software for: 2+ years

### "First class software"

August 9, 2022

5.0

Love it. I absolutely love Upviral. My email list is growing so much faster with this software.

Pros

I love the way Upviral encourages people to submit their contact details. The software is well maintained and the support is first-class.

Cons

It's a little pricey, however, if you subscribe to their mailing list, you can occasionally get annual deals.

Reason for choosing UpViral

Upviral offered a more complete package for what we wanted to achieve with our campaigns. Plus we know it works well as we have used it on and off for a few years now.

Review Source

Response from Emarky

August 16, 2022

Thank you for the review Craig :) We're glad to read that your email list is growing fast because of UpViral. Talk soon, UpViral Team

ME

Matthew E.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Took my money and gave me nothing"

April 1, 2025

1.0

Short lived but I'll be closing my account now.

Pros

It does help to get more leads. It's not super easy to set up but once it's working it's can be ok.

Cons

I purchased a done for you lead capture marketing campaign. I was passed of to another company for this service. The page they produced was a rubbish template. They then started completely ignoring me and refuse to give me a refund. So I paid $1497 USD for nothing. They took the money and won't honour the offer. Criminal.

Review Source

PA

Paige A.  
Founder  
Cosmetics  
Used the software for: 1-2 years

### "Bang for your buck"

July 13, 2023

5.0

Very professional and helpful !

Pros

One the first on the market to offer an easy way to grow when not understanding about funnels and technology. Marketing companies charge a lot to do this and Upviral gives massive support and easy plug ins to do it yourself .

Cons

Nothing .. I just needed to use Upviral more and will be using more.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing UpViral

Presentation showed how easy it is and it’s all set up for you .

Review Source

Richenel V.  
NFT Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Upviral is one of best strategic tool in our marketing agency"

August 28, 2022

5.0

Upviral gives us the possibilty to lower the costs per lead a lot and build communities a lot faster. 99% of the viral processes is fully automated. So it also saves us a lot of time. For beginners there are a lot of tutorials. For advanced users Upviral gives a lot of freedom to customize pages and the rest of the campaign.

Pros

Upviral is one of the tools that we use a lot for our business. We help clients with their projects. Especially those projects in the WEB3 space. With Upviral we can easily build communities and convert them into sales. It lowers the cost per lead a lot.

Cons

There is nothing we don't like about Upviral. It is one of the strategic tools we need a lot for our business. The only thing that I like least is the lack of 3rd party integrations we use a lot. Like Groove. This can be solved with webhooks or HTML forms.

Reason for choosing UpViral

Upviral has all the tools integrated.

Review Source

Response from Emarky

September 27, 2022

Thank you for the positive review, Richenel. We're glad to hear UpViral is helping you grow communities and lower your cost per lead. Keep crushing it with UpViral :)

DB

Dicky B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Buggy. Avoid. Response rate very slow."

September 18, 2024

1.0

Their customer service is slow. I'm in the UK and would wait almost 48 hours for a reply. Their working hours rarely crossed with mine. I eventually gave up and cancelled having never run a contest. They wouldn't refund me the amount after 30 days ( the total was about 45) because that was beyond their terms. They were unwilling to acknowledge that, had their customer service been better, it wouldn't have taken 45 days to try and get it to work.

Pros

I liked the options to earn points through different methods.

Cons

It never worked properly. It's really buggy. By the end it kept just popping up across the site...only established this when I got colleagues to test it out.

Alternatives considered

[ViralSweep](https://www.capterra.com/p/191859/ViralSweep/)

Reason for choosing UpViral

I regret it. The integration with shopify was terrible. I also couldn't get it to sync all the data points with make.com

Review Source

Dennis R.  
Ceo  
Market Research  
Used the software for: 2+ years

### "UpViral the pros and cons"

June 26, 2023

5.0

I found it very confusing at times, but overall a very expertly compiled product

Pros

The fact that we are given great examples makes learning a doddle!

Cons

More emphasis on the implementation and pricing

Review Source

Pierre Antoine C.  
Digital consultant  
Internet  
Used the software for: 2+ years

### "You can't live without Upviral! Period."

June 6, 2021

5.0

I have launched several campaigns for friends, clients and myself. Results and excitments are always there like clockwise.

Pros

To put it in a nutshell, if you vever had experienced your leadgen campaign skyrocketibg your figures ro the moon... thta is that you don't use Upviral. Easy fix? Give it a try right now, the price is an insanity of a bargain compared to the pleasure of use ans the results achieved. Final words : I am 200% biased, as I have purchased the whole \[SENSITIVE CONTENT HIDDEN\] amazing killerapps suites for years (Connectio, Upviral, etc.). And I love each of them so much!

Cons

Honestly? None. I have a lifetime licence... maybe the subscription model...

Reason for choosing UpViral

Everything \[SENSITIVE CONTENT HIDDEN\] does is great foe business and happiness of use.

Review Source

Response from Emarky

February 11, 2022

Pierre, your words mean a lot to us :) Thank you for your kind review and your trust in our products. Have a great day ahead, UpViral Team

Jerrell S.  
CEO  
Professional Training & Coaching  
Used the software for: I used a free trial

### "It Pays For Itself! "

August 18, 2023

5.0

Its practically my lead gen arm.

Pros

It doing what it does is impactful. Very easy to implement into my business.

Cons

Not that I can think of right now. Universal capture looks like a game changer.

Review Source

Julius N.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Case Study: my client increased leads by 192% with UpViral over a plain Facebook ad campaign"

October 30, 2022

5.0

CASE STUDYIn Kenya, a Nairobi restaurant wanted to increase visibility to its target market and increase its mailing list. Facebook ad campaign + viral giveaway consisting of 2 dinners for two. The campaign lasted for 42 days. Results: We targeted a group of 25-44 living in the Nairobi area with an interest in food, restaurants, and eating out. We reached 205431 people, 6549 clicked on the ad, and were sent to the giveaway page on UpViral. 5462 opted-in (left their name and email) and started social and email sharing to collect points. The viral loop was started and, at the end of the campaign, we had 21903 visitors to the giveaway campaign generating 5231 leads. Of these leads, 1792 came directly from Facebook advertising, and 3439 leads came from the viral giveaway campaign. So the client received a 192% increase in leads over a plain Facebook ad campaign.

Pros

UpViral is very performant (see my Case Study), and easy to use.

Cons

UpViral could probably use more pre-made campaigns.

Review Source

BP

Bill P.  
CEO  
E-Learning  
Used the software for: I used a free trial

### "Increased my opting to my 5 Day Challenge using the eContest System."

September 2, 2023

5.0

Easy to set up. Effective and great support.

Pros

Pretty easy to set up. Just follow the instructions. You do need to have your own graphics and Copy to add to your posts, other than that much easier than using Click Funnels. Plus it helps keep track of those who refer your links.

Cons

Still getting the feel for it. Not ready to croquet this yet.

Switched from

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

Found I liked it after trying the free trial.

Review Source

RD

Ramon D.  
Marketing Coach  
Marketing and Advertising  
Used the software for: Less than 6 months

### "UpViral is THE Choice to Make for Online Sweepstakes and Viral Loop Marketing"

February 17, 2023

5.0

It's been great... that's why I came back.

Pros

I love the fact that UpViral is easy to use and setup. Bottom line... this app allows me to get a contest setup quickly, and it saves me time.

Cons

The price has gone up since I first started using UpViral.

Review Source

Response from Emarky

February 21, 2023

Thank you for the 5-star review, Ramon. It means a lot to the entire UpViral team :)

jB

jennene B.  
Digital Marketing Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Multi Ways to Use Software"

January 6, 2022

5.0

Great product and they continue to serve and educate their customers

Pros

The ease of use was important to me. In addition, there are so many ways to use the software in addition to running viral campaigns and they are always improving the software and listen to their customers

Cons

I do not have any cons at this time. So far the software has met my expectations

Review Source

Response from Emarky

February 11, 2022

Thank you Jennene. We appreciate your kind words.

KS

Katja S.  
CEO  
Arts and Crafts  
Used the software for: Less than 6 months

### "I love it!"

October 2, 2022

5.0

My Giveaways are much more fun and engaging now.

Pros

I use UpViral for Giveaways mostly, they recently added a Newsletter template so now I use this to. I love it, it is easy to use, I get my campaign running fast. The results are excellent. My email list is growing rapidly, plus I Increased my followers on Social media. And of course, my sales increased too. If I have any questions, the support team is the best. I recommend UpViral to everyone.

Cons

I was thinking really hard, and I could not think of any cons.

Review Source

SM

Shawn M.  
Lead PPC Strategist and Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Use UpViral for building massive email lists or social followings. "

October 21, 2021

4.0

Overall, I love UpViral and would highly recommend to anyone building an email list, SMS list or social following.

Pros

UpViral makes it easy to launch any product or service, "virally." All the tools you need to incentivize referrals and generate a massive amount of leads are built-in.

Cons

The landing page designer is clunky and pretty near useless.

Reason for choosing UpViral

UpViral had all of the functionality that I was looking for based on the structure of the giveaway that I wanted to run.

Review Source

Response from Emarky

February 11, 2022

Thanks for your honest review Shawn. We keep working every day to make UpViral the best referral marketing platform in the world.

DS

Daniel S.  
CMO  
Marketing and Advertising  
Used the software for: 2+ years

### "We Leveled Up with UpViral"

January 4, 2022

5.0

lead gen and keeping ad costs low

Pros

The ability to duplicate both lead pages and campaigns with ease is second only to the ease of capturing leads.

Cons

I wish they would have even more upgrades. My mind is full of "add ons" that would make this even better...but I speak from a purely selfish point of view.

Review Source

Response from Emarky

February 11, 2022

Thanks Daniel, we're glad to read that UpViral had a positive impact on your business. It means a lot to us! In regards to the "add ons" you have in mind, please share them with us here: features.upviral.com. We'd love to read and consider them for our next product updates.

GB

George B.  
Executive Coach  
Management Consulting  
Used the software for: Less than 6 months

### "Even for a starter Upviral looks attractive. I have already told friends and colleagues about it."

January 26, 2023

4.0

I have just started, but it looks good. I am impressed by the library with training material.

Pros

The competitions and rewards for getting friends, colleagues, etc., on my mailing list. My ambition is to grow my list from 105 to 7000 in 10 months.

Cons

Setting up the system is more complicated than I thought.

Reason for choosing UpViral

I just run into a video by Wilco

Review Source

CT

Christian T.  
Copywriter  
Marketing and Advertising  
Used the software for: 2+ years

### "The Ultimate Content Software Ever Created!"

December 30, 2021

5.0

Pros

I bought upviral early in its inception, it has been a powerful tool in my marketing toolset. I have been able to create campaigns for myself and my clients. If you want more leads with the viral effect like no other marketing software in the market right now, UpViral is a must-have!

Cons

Not a bit fan of the new setup UI, but its easy to use.

Review Source

Response from Emarky

February 11, 2022

Thank you Christian. We appreciate your honest review of our software.

MM

Mar M.  
CMO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great app. Great team"

May 9, 2023

5.0

Pros

UpViral is an easy to use & effective promotional tool. I bought it because I trust Wilco. I'm also using his other products.

Cons

Couldn't think of one thing. Every feature is great.

Review Source

MT

Mihailo T.  
Designer  
Design  
Used the software for: 1-2 years

### "My review"

June 9, 2023

5.0

I am very happy with UpViral; it is one of my favorite marketing tools.

Pros

I love UpViral! It has a lot of features and is easy to use.

Cons

It can be more developed for social media.

Reason for choosing UpViral

Because it has a lot to offer, and \[sensitive content hidden\] is a fun guy.

Review Source

SM

Steve M.  
CEO Gasoline Pills  
Financial Services  
Used the software for: 2+ years

### "If you don't have Upviral, you should."

June 24, 2022

5.0

UpViral is awesome. I have had an account for 5 years or more.

Pros

Product leverages technology and communications to maximize results.

Cons

Learning curve takes a little time. A number of features and functions that need to be learned.

Review Source

Response from Emarky

June 27, 2022

Thank you so much for the 5-star review, Steve :) Your positive review made our day.

GK

Greg K.  
Executive Producer  
Motion Pictures and Film  
Used the software for: 1-2 years

### "Tried them all, recommend UpViral"

June 23, 2021

5.0

Pros

We tried every 'contest' software available, but UpViral is hands down the easiest to implement, and gives us the integrations and reporting we need to keep improving our promotions.

Cons

Originally, the design options were limited, so it was difficult getting the landing pages to fit with the brands we were promoting. But the product team is continually improving the software, and the drawbacks are so minor considering the results we are getting!

Review Source

Response from Emarky

February 11, 2022

Thanks for your kind words, Greg. We'll share them with the rest of the team :) Keep crushing it with UpViral!

MA

Mark A.  
Director  
Real Estate  
Used the software for: 2+ years

### "Excellence in Support"

August 26, 2021

5.0

The sofware drives awareness for our business and delivers leads directly and indirectly.

Pros

I am writing about the Support, in this Review. The software itself is excellent, but from time to time, everyone needs assistance. Many organisations are lacking, when it comes to support. However, my experience with UpViral is that their support is very quick and always helpful.

Cons

No problems. It's quite easy to use, and the explainer / training material is very good.

Review Source

Response from Emarky

February 11, 2022

Thanks for your positive review Mark. We'll make sure to pass it on to our support team :) All the best, UpViral Team

ET

Eric T.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "UpViral is great solution"

September 23, 2021

5.0

Pros

Auto notifications email sent to users are great!

Cons

No Chinese translation, I am Taiwanese It's better to have Chinese.

Review Source

Response from Emarky

February 11, 2022

Thanks for your positive review, Eric. And please feel free to share your feature suggestions at features.upviral.com and our product team will consider implementing them. All the best, UpViral Team

JB

Janis B.  
Founder  
Professional Training & Coaching  
Used the software for: 2+ years

### "It is proven and it works"

September 30, 2022

5.0

Pros

Their Viral Launch Formula is a proven formula that I have used to generate huge attention to me coaching product. Wilco explains everything in simple terms and they offer case studies you can relate. If you don't know where to start with your launch - start here.

Cons

For this price and effectiveness there is nothing you can complain about :)

Review Source

Response from Emarky

October 6, 2022

Janis, thank you so much for the positive review. We're glad to read that the Viral Launch Formula model generated huge attention for your business. Congrats on taking action!

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