# Page 2 | Joist Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Joist the right Billing and Invoicing solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230138/Joist/reviews --- Joist 4.1 (85) [View alternatives](https://www.capterra.com/p/230138/Joist/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Joist ## Showing most helpful reviews Showing 26-50 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BS Brandi S. Manager Construction Used the software for: 2+ years ### "Contractor's Estimates and Invoices with ease" September 26, 2025 4.0 It was a great experience for a contractor needing both an estimating and invoicing tool at a very reasonable cost. It also seems to add updates regularly that are beneficial to the software functioning. Pros The ability to send both estimates and invoices. The ease of entering info and posting payments was great. Cons The search capabilities are limited. It would be very beneficial to be able to search by address rather than name and also when searching by name and going back you have to enter the name again it does not keep the search you were working on. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Joist The cost for Joist was very reasonable and seemed very easy to use. Review Source MF Michelle F. Owner Construction Used the software for: 2+ years ### "Joist No !!" June 2, 2025 1.0 app works occasionally without a glitch but with business you need to be able to send estimates invoices etc and get paid with this app it's hit or miss . They increase the price while they hold your information hostage and customer support when present is a chat screen that is hit and miss hours or days of AI style support with a serious breakdown in communication like talking to a bot Pros They "offer" many industry style options for estimates invoicing change orders funding financing and payments Cons Joist does not work reliably unavailable access hindering for sometimes days the ability to send billing invoices estimates change orders and get payments and customer support is seriously lacking. They auto debit your account for renewal over 30 days before it is due they rebill you every 11 months for a year subscription. They continue to add to the offerings that have numerous glitches the platform provides while still the fundamental basics still have issues. We have been with them since beta with three of our companies hoping for the promised improvement and it has only been more glitches piled up on the already hit or miss foundation Review Source AW Amanda W. OFFICE ADMIN Hospitality Used the software for: 1-2 years ### "Joist Review" June 12, 2025 5.0 Overall, Joist was a great solution for us in the early stages of our business. It helped us stay organized and operate efficiently. While we eventually outgrew it and moved to a more advanced system, we still believe Joist is a great option for small to mid-sized contractors looking for a simple and effective invoicing and estimating app. Pros Our company used Joist for a couple of years, and overall, it was a solid tool especially when we were just starting out. Creating and sending estimates and invoices was fast and simple. The app gave our documents a professional look, and the ability to collect digital signatures and payments right through the platform made things really convenient. It definitely helped streamline our day-to-day operations and saved us time in the field. Cons As our company grew, we started to feel limited by Joist. The reporting features were basic and didn’t give us the depth we needed for larger-scale operations. Integration with accounting software was minimal, which meant more manual work. Customer support also wasn’t always responsive when we had technical questions. It’s a great tool for small contractors, but may not scale well for bigger teams or businesses with more complex needs. Switched from [SmartMoving](https://www.capterra.com/p/180048/SmartMoving-Software/) FIT OUR NEEDS BETTER................................ Review Source CH Carnell H. Owner Real Estate Used the software for: 1-2 years ### "Joist Invoicing Software" January 13, 2026 5.0 Overall Joist is an awesome product for invoice processing, accounts payable, & accounts receivable. Pros One stop shop for accounting, invoices, estimates, reviews, payments. Great value for the money & your payment come as soon as you request transfer. Cons Software will allow you to setup client profile yet to manage assignments is not there yet. Hopefully in the future there will be an upgrade to the software. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Joist I am using both of the software products for different things yet will probably convert complete to Squarespace since they offer invoice processing. Review Source DM Devon M. owner Construction Used the software for: 2+ years ### "Go to software for on the go contractors" October 27, 2025 5.0 Great all around. joist performed the tasks i needed and more. Lots of different options and paying options as well/ Pros I found Joist is an easy to use software that simplifies the "office" part for, on the go contractors. Easy to learn and use. quick and professional service that adds value to your company. Cons The only area i would try to improve on is the description and task lines. Its good it saves previous work but when every job consists of different details it inputs too much info not related or needing to be switched and updated. Review Source CM Cindy M. Owner Construction Used the software for: 2+ years ### "Great app for beginning businesses" March 30, 2026 4.0 Overall, loved the app for the price. They started adding things every year that made it better and better. Unfortunately, we had to change to something that would work for our business in project management as that seriously lacked. Pros Value for monday, invoicing, estimate and invoice creation. Easy to use, could make estimates in person. Overall, a great app to use if you are starting out. Cons Very poor on project management, scheduling jobs, no opportunity to ask for Google reviews, didn't ask for a tip. Review Source sH samantha H. admin assistant Construction Used the software for: 1-2 years ### "simple and effective" February 19, 2026 4.0 has been a reliable and practical solution for creating professional estimates and invoices. It has improved my efficiency and organization. Pros I really like how joist is very user friendly and it is very easy to send clients estimates to see how much a project is going to cost. Cons some of the features feel a little bit limited compared to other websites or programs that have more advanced accounting softwares. Review Source JB Joshua B. CEO Construction Used the software for: 1-2 years ### "Still doing it" December 26, 2025 5.0 Still can't complain. I use it daily. It's one of the best construction apps I've ever used. No complaints here. Pros The features are amazing there's so much you can do it unbelievable. It's so easy to work your way through the app. Cons The pricing is a bit high. I don't think it's worth as much as they charge,although I still use it everyday. Review Source MO Michael O. Consultant Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Joist best in service streamline operation " December 28, 2024 5.0 It very simple and user friendly between customers and their professionals Pros It helps save time and streamline in the go Cons It makes card collection professional and simple Review Source JS Jena S. Manager Construction Used the software for: 6-12 months ### "Joist- the app that made me look like a pro! (Most of the time)" September 9, 2024 4.0 Overall, Joist has been a solid tool for my contracting business. It's not perfect, but the time it saves me on paperwork and the professional image it helps me project to clients make it well worth using. If you're a contractor looking to streamline your operations, I'd definitely recommend giving Joist a try. Pros The thing I like most about Joist is their user-friendly mobile app. It’s a lifesaver when I'm on job sites. I can pull up client information, create estimates, and even take payments right from my phone. It's made me look much more professional and organized in front of clients. Cons The thing I like least is that some of the more advanced features are locked behind the higher-tier subscriptions. For example, I'd love to use the custom contracts feature, but it's only available on the Elite plan which is quite pricey for a small operation like mine. Review Source Mehran S. manager Architecture & Planning Used the software for: Less than 6 months ### "Easy payments app for contractors" January 19, 2025 4.0 It helps to create professional invoices and we can add any information to the invoices be it the logo of our company or a note at the end.It helps with managing different clients without any problems and the data is automatically synced across different devices.They also help with onboarding and successful creation of account. It also helps the customer with payments as the customes can easily pay with different methods including credit cards.I would definitely recommend joist to contractors Pros Its compatibility to use on different devices.It is avaliable on computers,mobile phones(android and ios) which means joist can be used by everyone on any type of device Cons Sometimes it takes time to review and verify payments which also leads to double payment if we try to do the payment again Review Source DD Drew D. Sales Manager Construction Used the software for: 6-12 months ### "Effortless Invoicing and Estimating Tool" January 13, 2025 5.0 Joist has been a reliable and efficient tool for managing estimates and invoices. Its ease of use and accessibility have streamlined my workflow significantly. Pros Simple and intuitive platform for creating estimates and invoices. Excellent for managing client details and project tracking. Mobile-friendly, making it ideal for on-the-go use. Cons Limited advanced features for larger-scale businesses. Customization options for invoices and estimates could be improved. Review Source WL Wilbert L. Owner Utilities Used the software for: 2+ years ### "Amazing software " October 10, 2024 5.0 I’ve been using Joist for years and I absolutely love it Pros I like the convenience of being able to send invoices to my customers and them being able to pay right then and there. I also like the fact that I have all my products in one section so I don’t have to rewrite everything. All I have to do is click a button and it’s all there. Cons I wish Joist had an option to set up reoccurring jobs so that I can get reminder reminders on when my services are due Review Source bK bridgette K. owner Arts and Crafts Used the software for: 1-2 years ### "Joist for the Win! " January 18, 2025 5.0 Pros This is my go to invoice app! Easy peasy invoicing app. This app is BEYOND user friendly. Both me and my customers appreciate the fact that the invoice can be paid straight from the invoice. Payments are not delayed, and everyone is happy. Cons Currently, there is nothing negative about the app. Review Source SB Stephen B. Owner Tile Setter Construction Used the software for: 6-12 months ### "Good application but not good enough for my liking" December 18, 2024 4.0 Customer support wasn't helpful when I needed them. Also where recommendations were submitted they went unrecognized Pros The interface was clean and the files exported to clients are professional Cons If changing an estimate, the software wouldn't remember or have a history so if you delete something then change your mind to get it back you had to remember everything rather than just do an undo command. Review Source HB Hugo B. owner Construction Used the software for: 2+ years ### "from great to garbage" August 16, 2024 1.0 with joist for over 5 yrs and satisfied for the first 3.For the last 2 yrs the app has gone from difficult to open ,cannot download once in a while to all the time ,i have thousands of quotes in it so its difficult to change but i will have to.This app is ruining my business taking all my time and stalling my operations.All i can do is tell everybody how a garbage business tool it became.It is obvious they prefer taking the money to upgrading their operational system.My fellow contractor using Joist all hate it now Pros fonctionnality and efficiency and easy to use Cons it use to work great but it now bugs all the time Review Source BK Brian K. Carpenter Construction Used the software for: I used a free trial ### "Joist Review " February 20, 2025 4.0 Pros The ease of use and free estimates monthly. Cons When they started charging for estimates beyond the initial sign up. Review Source VR Verified Reviewer Sr engineer Construction Used the software for: I used a free trial ### "Joist is good reliable option." January 20, 2025 4.0 It was good experience and I will recommend to my friends. Pros I like lots of things about joist some of its advantages like providing strong structural support, being cost-effective, and allowing for easy installation. Cons Some of its drawbacks include potential susceptibility to moisture damage, limited span capacity, Review Source SR Stephen R. Ceo Construction Used the software for: 2+ years ### "Jack and Jane of all Trades LLC" September 22, 2023 5.0 The overall experience with joist has been amazing. I don't really have any complaints. It's helped me get my business off the ground and look professional for a low cost! Pros I really like how easy joist is to use, the options they have, and new user friendly it can be. Cons Sometimes customer service can take a while. Reason for choosing Joist Had more estimate options that looked more handyman friendly. Review Source VR Verified Reviewer Owner Construction Used the software for: 2+ years ### "Absolute worse functionality of any APP I've every used!!" June 14, 2022 2.0 As evidenced by my comments above, NOT GREAT :) What's more, the support team can't understand plan English. I have to repeat my questions and concern to them several times in different ways before they do, only to reply - "Unfortunately, we do not fill-in-the-blank". Pros That it is available for both desktop and smartphone Cons Too many to list. There is hardly one functionality in this App that makes sense or is intuitive. It's hard to navigate, most of my client can't figure out how to sign, change orders are extremely inflexible, I can't automatically insert my signature - instead I have to go to two different platforms to do so. Again I would have to send too much time here to list all the problems. Review Source Anthony A. Owner | Managing Member Construction Used the software for: 2+ years ### "Excellent App Bad Tiered Pricing" March 3, 2020 4.0 Overall I like using the app and customer services has been good, I'm just not pleased with the new pricing experimantation going on Pros The app works perfectly and what I like the most is the notifications it provides when my clients open up their email and when they view the estimate. Cons I'm not happy with the tiered pricing the company has commenced to implement, I am currently a paid joist pro member and have been happy using the app for its functionality, recently the company has introduced a second tier plan (Joist Elite) that bring more features to the app, some features dont really justify the upgrade however this tiered pricing implemented as a as we go along basis and not from app commencment feels a bit unfair for already paid members who feel left out or feel our current membership wont get any new updates. One can say they can keep stacking tier after tier Joist Gold JOIST ultra etc.. It feels more like a pay for extra features on a subscription based offered than an actual upgrade in tier For that they should have offered one time payment upgrades. Review Source VR Verified Reviewer CEO Construction Used the software for: 2+ years ### "Short of being all that we need as contractors" April 30, 2022 3.0 My overall experience with this software is that if you are a growing company, it can be outgrown making it necessary to seek software with more functions to replace this software. Pros The ability to send estimates electronically for approvals. Cons Not being able to write change orders with decreases in scope and costs. Must use other software to do this causes additional expense. Cutting and pasting text from other software causes formatting uses. This decreases the efficacy of this software. Not allowed to give discounts or credits on a signed estimate. Sometimes you want to add a benefit to the clients experience and this software does not offer this. Review Source JO Jeremy O. Owner Construction Used the software for: 1-2 years ### "Joist is helpful " July 13, 2023 5.0 I use it for work it keeps tracke a of virtually everything. Pros The keeping track and how easy it is to send someone a estimate plus I can say I do financing. Cons I can't say there isn't anything I don't like about the app maybe I'm too easy to please idk Review Source SZ Serhiy Z. director Construction Used the software for: 2+ years ### " Had to leave joist" October 29, 2023 5.0 very disappointing Pros good system to use but without customer support very scarry Cons We had our brake in ....someone change our password in joist and we cannot get it back with 3 month communication joist refuse to give us access to our account we lost 3 weeks off our time somehow get all information backtechnical support could do it 2 click on the buttons ...... unfortunately they give access back to scammersso be careful they will not help you i hope they will sort our problem eventually.... i hope, someone form joist team will read this and respond ASAP Review Source BL Bianca L. Owner Construction Used the software for: 1-2 years ### "Amazing Software" April 4, 2024 5.0 Pros How simple and user friendly it is! Made my life and my clients easier. Cons Not much. Everything was easy to use and navigate Review Source Similar Products Featured