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Resolve is a B2B payments solution that helps manufacturers, wholesalers, and distributors manage their net terms and improve their cash flow. By allowing merchants to extend risk-free net terms and get paid immediately, we eliminate the headaches of managing credit decisions and accounts receivable. Resolve can be easily integrated into both offline and online sales channels.
Provider
Resolve
Located In
United States
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Documentation
Support
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)
Resolve helps manufacturers, wholesalers, and distributors that have 1-100 employees and $1-100 million in annual b2b revenue. We automate accounts receivable functions and offer net terms.
Content Source: Resolve
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Resolve Reviews
Pros
Resolve has been a great addition to our variety of platforms we use. It helped us generate more sales and helped us improve our efficiency in managing our receivables.
Resolve is great helps me collect money from customers faster and also they can see everything that goes on in their account. The option to pay through resolve is great.
Cons
The late fees can be annoying to manage for customers if there is an issue with checks getting lost, but the pros outweigh the cons by a lot.
At times new features can make it a bit difficult to find previous information.
"Exceptional Payment Solution"
Pros: Resolve provides a simple alternative for offering new and existing customers Net terms without exposing us to unnecessary financial risk or undertaking the hassle of conducting our own credit checks. This has made it easier for our team to sell and win new business. The customer support is also exceptional.
Cons: I have no cons to report regarding Resolve's platform.
"Resolve Streamlines Accounts Receivable"
Overall: I greatly appreciate the partnership with Resolve. Their team is top notch and their platform has played an integral role in our continued growth.
Pros: Resolve streamlines our new customer onboarding by providing fast credit decisions. It mitigates our credit risk and improves our cashflow. And our customers appreciate the intuitive dashboard and timely notifications.
Cons: We'd like to see a native integration with BigCommerce and/or Brightpearl. That said, the team has been very supportive in pointing us to resources for custom integration.
"An Extremely User Friendly Platform"
Pros: Resolve is very user-friendly for both our customers and our internal team. They are attentive and quick to respond to any issues and take our feedback seriously when updating their interface.
Cons: At times new features can make it a bit difficult to find previous information. That said the team has done a great job of communicating these changes since we initially provided this feedback and it's improved a lot over time!
"Great for reducing AR risk!"
Pros: The quick cash advances for invoices is very helpful. The weekly emails they send to customers make it easy so that you don't have to reach out to customers. They respond to messages within the hour and help you with any questions or concerns. The flexibility of net 30, 60 and even 90 is great for customers who prefer longer net terms.
Cons: The late fees can be annoying to manage for customers if there is an issue with checks getting lost, but the pros outweigh the cons by a lot!
"If You Are Looking for a Credit Terms Company, Resolve is Your Go To!"
Overall: Resolve is a great credit terms company. They provide excellent customer support and are always ready to help our Admin team and our customers when needed. The process of integration and approving customers for credit is simple and easy to do. I highly recommend using Resolve!
Pros: We really enjoy how involved Resolve is when assisting customers and getting them approved for credit terms. This allows our company to grow in revenue.
Cons: There is not much to dislike. The only request would be to have access to more critical data through the Resolve dashboard.
