# Big Cartel Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Big Cartel the right eCommerce solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/230161/Big-Cartel/reviews

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Big Cartel

4.2 (16)

[View alternatives](https://www.capterra.com/p/230161/Big-Cartel/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Big Cartel

Ease of use

4.4

Customer Service

3.7

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Romain O.  
Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent"

June 22, 2022

4.0

Pros

Big Cartel is a user-friendly platform for everyone.

Cons

I find that there are no negative aspects to say about Big Cartel.

Review Source

SP

Sam P.  
Founder  
Photography  
Used the software for: 6-12 months

### "Big Cartel is a springboard for ecommerce success"

June 24, 2025

4.0

Fantastic and a great starting point for anyone wanting an ecommerce presence on a budget. I moved away from the platform as I grew, but have no doubt that for others this will be the only platform they ever need

Pros

Flexibility for a store selling a wide range of products, ease of use, and great template and customisation options

Cons

Being a swiss army knife solution means that it was lacking in features for some of my use cases, mainly selling services and downloads rather than physical goods.

Review Source

VR

Verified Reviewer  
Digital Marketing Administrator  
Arts and Crafts  
Used the software for: Less than 6 months

### "Good site to use when you have frequent sales"

October 4, 2024

3.0

Big Cartel was used to see how it compared to it's rivalry ecommerce sites, however the free membership is great if you don't really have any products or any variations of the products, then a monthly payment can allow you a slight bit of freedom with more products, and some variation photos but at this point unless you're getting good enough results with marketing to get the sales, the monthly cost can put you into a negative balance until you start selling more (which is the idea). The quality of the products seem good, and customer service is responsive and helpful.

Pros

Range of products as well as the quality.

Cons

Not the best site to use for starting out initially unless you have a small amount of funds to initially waste.

Alternatives considered

[SPOD](https://www.capterra.com/p/238101/SPOD/)

Reason for choosing Big Cartel

Big Cartel was temporary and in the end I chose a different product to use for my eCommerce store.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Wordpress was more difficult to manage over time, as well as updates would potentially break features or presentation of the site.

Review Source

PL

Pierrene L.  
Virtual Assistant  
Investment Management  
Used the software for: I used a free trial

### "Big Cartel- The Boss of Ecommerce"

July 6, 2022

5.0

It has been really great so far. Thanks for your services, Big Cartel.

Pros

I love the fact that small businesses like my mine are given the opportunity to have an online store free of cost. And if we want, we can upgrade to the $9.99 plan with 50 products -which is super afforable for an ecommerce store. I have always wanted an online store, and Big Cartel made it possible. Thanks a million! Kudos.

Cons

Well, I have not found anything that I don't like. Not yet. And I hope I don't. Big Cartel has been really simple and easy for me as I am doing this all on my own.

Review Source

AA

Albert A.  
Finance Manager  
Arts and Crafts  
Used the software for: 1-2 years

### "Best Software for a Start-up Small Business Wishing to Start Online Selling"

May 27, 2022

5.0

Big Cartel has helped us build our online shop for our business. Starting from just 5 items on the free version to having more than 250 items listed on our website. Customers never had any issues when placing orders and the software is also very well priced. Really recommended!

Pros

Big Cartel has been the best software that I found in order to start selling products online from our business. The fact that it is free of charge for listing the first 5 products enabled us to assess the quality of the software without having to pay for any subscription. After seeing that it was helping our business to grow, we eventually subscribed and we are very satisfied with the result. Great Value for Money!

Cons

The only issue that I face sometimes is that when I access Big Cartel on my phone and navigate from the Products Page to the Orders Page or vice versa, the software logs me out and I would need to sign in again. This only happens once in a while but other than that I am really satisfied with such software.

Review Source

KJ

Khadijah J.  
Marketing manager  
Computer Networking  
Used the software for: 1-2 years

### "Current Big Cartel user Xhl Botanics on facebook"

January 13, 2023

5.0

I would use again and I'm still using now. Way better than wix and simpler than sites like Etsy to set up but has the same quality in my opinion

Pros

This was the best software I ever used. I love it. It's simple. The in person sell is phenomenal

Cons

I can't find an issue off the top of my head. The good outweighs the bad.

Review Source

CH

Cassidy H.  
Artist  
Entertainment  
Used the software for: 1-2 years

### "Big Cartel Review"

April 21, 2022

3.0

Overal my experience was satisfactory I just needed to move on to a more detailed platform

Pros

I honestly used big cartel as an introduction to w commerce platforms so i appreciate the learning experience it provided

Cons

The software is very limited in multiple areas and other softwares that are equivalently priced and provide more features exist readily

Reason for choosing Big Cartel

I ended up choosing other products over big cartel in the long run

Review Source

KD

Kerby D.  
Project management  
Defense & Space  
Used the software for: 2+ years

### "Okay software for newer small business"

March 31, 2022

3.0

This is an okay app for new business. However, in order to grow your business and manage high traffic customers and products you will need to switch softwares

Pros

This software was cost friendly. It was easy to navigate and use

Cons

It did not provide as many features as other softwares

Review Source

RS

Ray S.  
Owner  
Events Services  
Used the software for: 2+ years

### "A good option but check out alternatives before setting up"

August 25, 2023

4.0

I still use Big Cartel now as all our products are on it although we have reverted to the limited product free option

Pros

Ease of use and simple to manage products

Cons

Limited integration and not easy to link with insta

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Big Cartel

Free and easy to add products

Review Source

Raven D.  
CEO  
Cosmetics  
Used the software for: 1-2 years

### "Inexpensive but Needs More features "

March 22, 2022

5.0

Pros

I liked the price and the fact that I could list my inventory without any issues.

Cons

They payment processors weren’t enough. You can only use things like credit cards or PayPal but not integrate Afterpay or Sezzle. So it was pretty limited.

Review Source

GJ

Gabriella J.  
Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "So helpful for my small business!!"

June 8, 2022

5.0

Pros

I am an artist selling artwork and Big cartel has made it so easy to create a nice platform and ship my works easily!

Cons

Everything is very easy to use however I wish there were more design elements.

Review Source

KA

Kirstie A.  
Studio owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Big Cartel - easy and cheap"

January 11, 2023

5.0

I never had to use the help desk as it was so easy to work. Really clear and self explanatory.

Pros

I used Big Cartel for years and found it cheap and easy to use for clients and for management. It integrates seamlessly with PayPal. I use it less now as I have another system in place that suits better as I need a booking system but for selling stuff I think it's a great system. It's also easy to stop /. start / upgrade as and when you need it

Cons

For what I used it for I didn't have any dislikes, however I don't use it very much any more as it really only worked for selling stuff (events or products) whereas I need a calendar based booking system.

Review Source

VR

Verified Reviewer  
Executive Assistant  
Graphic Design  
Used the software for: Less than 6 months

### "Easy to use website management system for new shops "

December 10, 2021

3.0

Overall I was satisfied in beginning but once shop took off I chose to switch due to Big Cartel not having a lot of add on features

Pros

Very easy to use and inexpensive product.

Cons

Not fully customizable and not a lot of add on features

Review Source

VR

Verified Reviewer  
Mehatronic Technicer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Build Business Shop for Easy and FREE!"

September 19, 2022

5.0

I have one shop on Big Cartel, I made it super easy and super fast. And all that for FREE!

Pros

Easy to make, easy to add products, 5 free sites.

Cons

You are limited only to 5 products on your shop.

Review Source

TT

Tony T.  
President  
Printing  
Used the software for: 1-2 years

### "Great for beginners."

January 29, 2022

3.0

It’s a great tool to utilize when start

Pros

It allowed us to step our foot into e-commerce without a large investement

Cons

It’s not as robust as Shopify. We essentially grew out of Big Cartel and needed more options.

Review Source

JH

John H.  
Self Employed  
Arts and Crafts  
Used the software for: 6-12 months

### "Was Okay"

July 15, 2021

5.0

Overall experience was pretty good but I'd only recommend it to someone who needed a limited amount of features.

Pros

When I first started out as an artist Big Cartel was cheaper & more simple that other options. It was great until it became limiting.

Cons

As I progressed in my art career I needed more functionality than what Big Cartel could offer. Eventually I decided it was worth paying a little more for a more diverse platform.

Review Source

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