---
title: "Ninety Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Ninety Software - reviews, pricing plans, popular comparisons to other Team Management products and more."
source_url: "https://www.capterra.com/p/230178/Ninety/"
page_type: "product"
language: "en"
---

# 

 Ninety Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ninety

## What is Ninety?

Managing a team is easier when everyone knows their role, goals, and responsibilities. With Ninety, you can structure your team, assign Seats, track performance, and run productive meetings—all in one place. Built for growing companies, Ninety gives managers the tools to create clarity, drive engagement, and build accountability across the team. Try Ninety free for 30 days and simplify team management.

## What is Ninety used for?

[Meeting](https://www.capterra.com/meeting-software/)[Team Management](https://www.capterra.com/team-management-software/)[Task Management](https://www.capterra.com/task-management-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$16

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Meeting / 2025
-   OKR / 2025
-   Strategic Planning / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Business Performance Management / 2026
-   Business Process Management / 2026
-   OKR / 2026
-   Org Chart / 2026
-   Remote Work / 2026
-   Strategic Planning / 2026
-   Task Management / 2026
-   Team Communication / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Business Performance Management / 2026
-   Org Chart / 2026

## Ninety alternatives

Highest Rated

[4.6 (6,093)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,538)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/230178/Ninety/alternatives/)

## FAQs about Ninety

Overview

### Which roles and teams benefit most from Ninety?

Ninety is most used by C-suite executives, owners, presidents, and operations leaders who need structured goal tracking, meeting management, and accountability across the business. Finance, HR, sales, and product leaders benefit from clearer priorities, cross-functional alignment, and consistent execution of strategic plans and weekly workflows.

Answer based on 60 reviews

Overview

### What company size and industries is Ninety built for?

Ninety serves teams of 10+ and is used primarily by small businesses, which make up 92% of reviewers, with Construction leading at 12%. It also has meaningful use among Non-Profit Organization Management and Real Estate companies, each representing 8%, while midsize businesses account for 5% and enterprises 3%.

Answer based on 60 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Ninety?

Ninety includes core meeting management tools like agenda management, meeting notes, and timed meeting organization, plus goal setting and goal tracking for quarterly rocks and annual goals. Differentiating features include the Accountability Chart, scorecards for KPI monitoring, and to-do tracking for team accountability and follow-through.

Answer based on 25 reviews

Overview

### Is Ninety good for implementing EOS?

Ninety gives EOS companies a clear system for rolling out goals, accountability, scorecards, and meeting rhythms in one place. Leadership teams and self-implementing businesses often find adoption easier with its training and support, though new users may need EOS context first and some administrative tasks can still feel clunky.

Answer based on 22 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Ninety starts at free, with paid plans beginning at $12 per user per month for Essentials, $14 for Accelerate, and $16 for Thrive. A free trial is available. The pricing data does not list setup fees or contract requirements.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Ninety integrate with?

Ninety integrates with Google Calendar, Microsoft Planner, Microsoft To Do, monday.com AI Work Platform, and Zapier. These connections cover calendar scheduling, task management, and broader workflow automation through Zapier, giving Ninety a small set of direct integrations for daily planning and team coordination.

Answer based on 6 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Ninety?

Ninety is fairly easy to onboard for teams once EOS concepts are explained, with documentation and video tutorials that help new users learn the workflow. Reviewers say most team members adapt quickly to navigation and tracking, while new hires, nontechnical users, and admins entering structured data may need more guidance and support.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does Ninety offer, and how do users rate the experience?

Ninety offers a knowledge base and chat. Users generally describe support as fast, responsive, and helpful, with chat representatives providing quick workarounds and staff willing to walk through questions during onboarding. Training resources are seen as useful, though some users mention an initial learning curve and occasional feature-related frustrations.

Answer based on 18 reviews

Features and Usability

### How well does Ninety handle team meetings?

Ninety keeps team meetings organized and on agenda with built-in tools for issues, to-dos, notes, and timing. EOS teams, leadership groups, and small business managers often use it to run Level 10 meetings and track follow-up, though some mention occasional lag, limited customization, and weaker support for weekly one-on-ones.

Answer based on 25 reviews

## Features

AI summary

Based on 2,652 Team Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing team management software:

-   **API** (**82%** of reviewers rated this feature as critical)
-   **Multiple Projects** (**66%**)
-   **Prioritization** (**64%**)

Ninety includes **Multiple Projects** and **Prioritization**, giving teams a way to manage work across initiatives and focus on the tasks that matter most. However, it does not offer **API**. Instead, it provides other highly rated capabilities such as **Workflow Management** (**68%**) and **Document Management** (**66%**), which help teams organize repeatable processes and keep important information in one place, allowing businesses to coordinate work more effectively and maintain clearer visibility across projects.

Prioritization

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

Workflow Management

4.5 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Document Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Progress Tracking

4.8 (28)

75.00% of 28 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Task Management

4.6 (26)

61.54% of 26 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Goal Setting/Tracking

4.5 (25)

88.00% of 25 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Ninety 78 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agenda Management: Access event or meeting agenda online
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Integration: Combining data from different sources and providing a unified view
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Directory: Access names, contact information, and roles of employees in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
- Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Live Chat: Ability to chat online in real time
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Meeting Notes: Create and share notes/annotations taken during meetings
- Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing
- Messaging: Communicate using messages within the system
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Minutes Management: Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Projects: Ability to handle several projects simultaneously
- Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more
- Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Templates: Pre-designed project plans that can be customized
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them
- Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Sub-Task Management: Split and manage tasks into individual components
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Editing: Edit task information and all related elements
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Task Tagging: Add labels or tags to tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- To-Do List: A digital list of items that need to be completed
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.5 (63)

4.5

Based on 63 reviews

## Pricing

Value for money

4.5 (53)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/230178/Ninety/pricing/)

Free

$0.00

It includes:

-   Vision Traction Organizer® (V/TO®)
-   Accountability Chart®
-   Baseline & Org Fit Assessments
-   EOS Toolbox™
-   Knowledge Portal (Read Only)

Thrive

$16.00

Per User,Per Month

It includes:

-   Vision Traction Organizer® (V/TO®)
-   Accountability Chart®
-   Baseline & Org Fit Assessments
-   EOS Toolbox™
-   L10 Meetings™ (Weekly Meetings)
-   Quarterly & Annual Meetings
-   Custom Meetings
-   Scorecard
-   Rocks & To-Dos
-   Issues
-   Quarterly & Annual Discussions
-   Task/Calendar Integration
-   Documentation & Processes
-   People Analyzer®
-   AI Rock Companion
-   AI Seat Builder
-   AI Meeting Prep
-   Knowledge Portal
-   Native Integrations (Google, Microsoft, monday.com)
-   Zapier Integration
-   Insights
-   Delegate & Elevate® (Mobile)

Accelerate

$14.00

Per User,Per Month

It includes:

-   Vision Traction Organizer® (V/TO®)
-   Accountability Chart®
-   Baseline & Org Fit Assessments
-   EOS Toolbox™
-   Scorecard
-   Rocks & To-Dos
-   Issues
-   Insights
-   Custom Meetings
-   Task/Calendar Integration
-   Quarterly & Annual Meetings
-   Quarterly & Annual Discussions
-   L10 Meetings™ (Weekly Meetings)
-   People Analyzer®
-   Native Integrations (Google, Microsoft, monday.com)
-   Zapier Integration
-   Delegate & Elevate® (Mobile)

Essentials

$12.00

Per User,Per Month

It includes:

-   Vision Traction Organizer® (V/TO®)
-   Accountability Chart®
-   Baseline & Org Fit Assessments
-   EOS Toolbox™
-   Knowledge Portal (Read Only)
-   L10 Meetings™ (Weekly Meetings)
-   Scorecard
-   Rocks & To-Dos
-   Issues
-   Task/Calendar Integration
-   Native Integrations (Google, Microsoft, monday.com)
-   Zapier Integration

Value for money

4.5 (53)

4.5

Based on 53 reviews

## Integrations

[

monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (54)

4.8

Based on 54 reviews

## User reviews

Overall rating

4.7

Based on 63 reviews

Filter by rating

5(46)

4(14)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KN

Kristen N.

POA

Hospital & Health Care

### "Strong Platform for Goal Tracking and Team Alignment"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2026

Overall, my experience with Ninety was positive. It provided a strong framework for implementing EOS and helped bring more structure and accountability to our meetings and goals. While there were some areas where additional customization or flexibility would have been helpful, the platform supported our team in building better processes and maintaining focus on our priorities.

Pros

I liked having a centralized platform to organize our EOS processes, including Rocks, Scorecards, Issues, and To-Dos. It helped create more visibility across the team and provided a structured way to track progress, accountability, and priorities.

Cons

The biggest challenge was that some features were not as intuitive or flexible as we needed. Certain reporting and tracking functions required workarounds, and it was sometimes difficult to customize the platform to align with our specific processes and reporting needs. However, the customer service team has been very responsive and has escalated our feedback to upper management to explore potential solutions and improvements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Tom R.

Member Marketing and Implementation Manager

Oil & Energy

### "The Best Way to Run Your Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2026

Pros

The Ninety software is an excellent platform for those wishing to adopt EOS principles into their business. It's easy to use, allows for great team collaboration and is a great place to assign to dos and take care of issues and tasks, store SOPs and attachments. The cost is extremely reasonable, and the customer support is always stellar! 10/10 would recommend for any business.

Cons

I have no constructive feedback. Any ideas I have to improve the platform are shared with their partner team who action them quickly.

Switched from

[Bloom Growth](https://www.capterra.com/p/182779/Bloom-Growth/)

Change in roles; Ninety was already here when I changed organizations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Tom, Thank you for the kind words and for letting Ninety be a part of your EOS journey. We're delighted to hear that our partner tea is quick and responsive when you have feedback.

SJ

Stephanie J.

Office Manager

Financial Services

### "Fantastic Project Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2026

It has been fantastic. We love the software and how they are constantly improving it and making it more beneficial to users.

Pros

Great Value for Money. Fantastic Customer Support. Software is definitely easy to use. It allows for task management, team collaboration and team management of projects you are working on. They are also always looking at how to improve the software and the features.

Cons

There is nothing I dislike about Ninety. The platform is easy to use and the team is great to work with. I do wish it synced with Salesforce for task management collaboration. It can be hard keeping track of things in 2 paltforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Stephanie, Thank you so much for taking the time to share your feedback. We are happy to hear that you noticed the work we put into improving the software. While we don't currently have a direct Salesforce integration, we do have an open API and Zapier integrations, which have enabled customers to set up a wide range of connections. If you have any questions about how to do this, please reach out to us at helpful@ninety.io

LA

Lauren A.

Integrator

Financial Services

### "Customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 1, 2026

Great help with \[sensitive content hidden\] . Thank you for the quick assistance

Pros

Customer support was wonderful and quick turnaround. \[sensitive content hidden\] was helpful and kind. I was happy with the service.

Cons

n/a I enjoyed the assistance. She was kind I have nothing negative to say. posistive experience for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Lauren, Thank you for the thoughtful review. We are delighted that our team provided you with excellent service. Please don't hesitate to reach out if there is anything else we can do for you.

RN

Rebecca N.

Operations Manager

Real Estate

### "Great Platform, Great Support, Great Results"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

My experience with Ninety has been excellent. Their customer support team is consistently helpful, responsive, and knowledgeable, regardless of the issue. Today, I worked with \[sensitive content hidden\] who answered all of my questions promptly and successfully resolved my concern. It's reassuring to know that whenever we need assistance, the Ninety team is there to provide timely and effective support. Their commitment to customer success is one of the many reasons we enjoy using the platform.

Pros

Ninety has been a great tool for keeping our team organized, aligned, and accountable. The task management and team collaboration features make it easy to track priorities and ensure follow-through. I also appreciate the visibility it provides into team performance and company goals. Their customer support is excellent, and they consistently offer helpful training videos and resources that help us get even more value from the platform.

Cons

I don't have any complaints about Ninety. There are a few feature enhancements I'd love to see in the future, but nothing that significantly impacts our experience. Overall, the platform has been user-friendly, effective, and supported by a great team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Rebecca, Thank you for your thoughtful review and for trusting Ninety for the past two years! We're so glad to hear it's helping your team stay organized, aligned, and accountable. It also means a lot to hear your kind words about our Customer Success team. They work hard to provide the support and resources our customers need to succeed. We appreciate your feedback on future enhancements, too. If you haven't already, we'd love to hear what those are if you would please share those with your CSM or through the feedback feature in the platform. Thanks again for being part of the Ninety community!

Tricia D.

Owner

Professional Training & Coaching

### "Great software to help Run on EOS "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2026

Great experience with Ninety - I recommend to my clients often. It really helps with companies who want a central location for all of their documentation.

Pros

It's a great way to hold all of your EOS Tools in one spot. It helps run your Level 10 Meetings - to keep to the agenda, easily linked issues, rocks, and to-dos.

Cons

Sometimes the "hidden" menus - like when you need to change the owner of a Rock or To-Do are too hidden. Lots of clicking around trying to find the edit button.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Tricia, Thanks for taking the time to share your review of Ninety. We are delighted to hear that it's making running your L10s easier. Thank you for the feedback on the hidden menus. This feedback has been shared with our product team and we've been working on more tutorial videos that include tips and tricks like this https://www.youtube.com/playlist?list=PLyosClLlrPSsq7qS3g2K6g9omOu9Ymj43. Thanks for letting us be a part of your EOS journey!

OT

Osi T.

Manger

Construction

### "Hard to come by nowadays"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 24, 2026

The team was incredibly focused on my needs and offered progressive solutions with great speed. 10/10

Pros

Customer Support was phenomenal. Team was straight to the point with no fluff, handling my request with impressive speed and clarity.

Cons

My interaction was professional and direct, which I appreciated. There was nothing bad to report. Thanks!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Osi, It means a lot to hear your kind words about our Customer Success team. Providing responsive support and helpful educational resources is something we care deeply about, and we're glad you've consistently had a great experience. Thanks again for your recommendation and for trusting Ninety to support your team. We look forward to continuing to partner with you!

DF

Daniel F.

Strategic Integrator

Medical Devices

### "Strategic Integrator "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2026

My experience with the platform has been very positive, and it has truly supported our rollout of EOS. The structure it provides has helped us stay organized and consistent, and the staff has been extremely helpful throughout the process. Their responsiveness and willingness to walk through questions or issues has made the transition much smoother for our team.

Pros

Thank you for the opportunity to share feedback. One of the biggest advantages we’ve experienced with ninety is the structure it provides for rolling out EOS across the company. It gives us a clear, consistent framework and makes it easy to see what’s due and who is responsible for each item. The platform is simple to navigate, both online and through the app, which has made adoption smooth for the team. Overall, ninety has allowed us to spend more time managing the business and less time updating spreadsheets or tracking information manually. It’s been a meaningful improvement in how we stay organized and maintain traction.

Cons

While ninety has been valuable overall, there are a couple of areas that present challenges. Like any new platform, there is a learning curve when entering and organizing data, especially for team members who are still getting comfortable with the system. The good news is that the help desk has been extremely responsive and willing to walk through any issues at any time, which has made the adjustment easier. Another limitation is the lack of integration with other CRM platforms. It would be helpful to avoid updating information in multiple systems, and having ninety syncs with our existing tools would streamline our workflow even further

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Daniel, Thanks for taking the time to leave such a thoughtful review. We're so glad to hear Ninety has helped bring more structure and clarity to your team and made your EOS rollout smoother. We also appreciate your honest feedback about the learning curve and CRM integrations. Input like yours helps us continue improving the platform. Have you had a chance to check out our Zapier integration yet? We've had great feedback on how that's helped other teams sync Ninety up with their other platforms. Feel free to reach out to support if you'd like more information or help setting that up. Thanks again for trusting Ninety, and we're excited to be part of your journey!

SW

Sheena W.

Communications

Leisure, Travel & Tourism

### "We love Ninety!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Pros

Ninety keeps me on task and all of our meetings highly organized. I love the scorecard data and the fact that it keeps our goals on track.

Cons

Sometimes it can be buggy or lag during live meetings when other users are updating issues as we go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2026

Hi Sheena, Thank you for the kind words! We're so glad Ninety has helped keep your team organized and your goals on track. It's also helpful to hear about the lag you've experienced during live meetings. Feedback like this helps us continue improving the platform. Thanks again for being part of the Ninety community!

KB

Kyle B.

President

Security and Investigations

### "GREAT JOB, Ninety!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Everything the Ninety staff does from sales to support is fast and accurate. I highly recommend this product. I highly recommend Ninety!

Pros

Everything the Ninety staff does from sales to support is fast and accurate. I highly recommend this product.

Cons

This is splitting hairs (because the product is so good and support is so responsive), but I would prefer there be a trash bin so I could retrieve my own deletion mistakes without getting support involved. Haha!

Alternatives considered

[ResultMaps](https://www.capterra.com/p/169750/ResultMaps/)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)

Reasons for choosing Ninety

It had the most professional appearance, and it came highly recommended by our EOS rep.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Hi Kyle! We are delighted to hear that you are enjoying your journey with Ninety. We have also passed along your recommendation for a trash bin to retrieve your deleted mistakes. If you have any other feedback or ideas, please don't hesitate to reach out! Helpful@ninety.io

[View all Reviews](https://www.capterra.com/p/230178/Ninety/reviews/)

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