--- title: "Ninety Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ninety the right Strategic Planning solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/230178/Ninety/reviews/" page_type: "reviews" language: "en" --- Ninety 4.7 (62) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 29th, 2026 # Reviews of Ninety Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews Tricia D OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months. “It helps run your Level 10 Meetings - to keep to the agenda, easily linked issues, rocks, and to-dos.“ May 5, 2026 SW Sheena W CommunicationsLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes it can be buggy or lag during live meetings when other users are updating issues as we go.“ March 25, 2026 AH Ashley H Operations CoordinatorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “One of the most practical pros of Ninety is that we don't have to keep a running list of issues ourselves to bring to the next meeting and try to remember them all.“ February 3, 2026 PM Pastor Jordan M Executive PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “I was a little disappointed that custom meetings were another tier up from the base tier, so we weren't able to create those custom meetings, which would have been massively helpful, because of cost restraints on our end.“ October 17, 2025 JW Jared W Director of Project DevelopmentOil & Energy, 11 - 50 employeesUsed the software for: 1-2 years. “It is straightforward software and is good for a small startup as an executive operating system to keep the team focused and on track toward immediate and intermediate goals..“ November 17, 2025 AH Ashley H Operations CoordinatorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Part of that was probably that I didn't receive much training/direction from my team, but also the concept was hard to grasp until I read "What the Heck is EOS."“ February 3, 2026 AH Ashley H Operations CoordinatorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The accountability aspect is great, so everyone can see what everyone else agreed to accomplish, and help each other out if needed.“ February 3, 2026 Shayna A Aquatics DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “I think it can get a bit confusing to use at first because there are so many different tabs to go through.“ January 12, 2026 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Greg R. Account and Retention Manager Education Management Used the software for: 6-12 months ### "Ninety.io is extremely helpful in running on EOS. " February 5, 2025 5.0 Ninety has been so helpful for our company in running on EOS. I love the simplicity and straightforwardness. Having everyone on the same page in meetings also helps hold attention. Pros Ninety is a fantastic tool in helping our company run on EOS. Cons A couple of odd permissions bugs sometimes, but that's it. Review Source Response from Ninety February 10, 2025 Thank you for your review, Greg! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! FE Frederik E. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Great product with great service behind it." April 16, 2025 5.0 Very positive. It's a solid product and it keeps improving. People at Ninety are very proactive and friendly. Great customer service. Pros Great customer service. Great product - simple and intuitive. Clear development pipeline - keeps getting better. Cons So far, nothing. They could improve support for Spanish, although working with Chrome translate turned on, results in a 99% good experience. Switched from [Bloom Growth](https://www.capterra.com/p/182779/Bloom-Growth/) The other product was not intuitive and hard to use. Also UI very ugly. Review Source AB Alex B. Managing Director Computer Software Used the software for: 6-12 months ### "If you want to implement EOS, you cant do it without ninety" November 25, 2024 3.0 Overall its been great, it is the best out there for managing your business with the EOS framework. Pros Its helped us to manage the EOS framework within our business. Without it I dont think we would be able to do it, genuinely. The weekly meetings are a breeze - it keeps us on track, guides us through the agenda and it acts as a central place for the leadership team to monitor the business. Cons It can be a bit glitchy at times, crashes from time to time and is a little clunky. Its missing some key features like being able to report on rocks and the per seat license fee means we only have our SLT team using it where it would be brilliant to have the entire business using it but with 50 members of staff it would be far too expensive. Review Source Response from Ninety December 16, 2024 Thank you for your review, Alex! We're thrilled you're enjoying Ninety, and your feedback means a lot to us. Our product team is actively working on the improvements you mentioned, and we look forward to supporting your continued success! OT Osi T. Manger Construction Used the software for: 1-2 years ### "Hard to come by nowadays" April 24, 2026 5.0 The team was incredibly focused on my needs and offered progressive solutions with great speed. 10/10 Pros Customer Support was phenomenal. Team was straight to the point with no fluff, handling my request with impressive speed and clarity. Cons My interaction was professional and direct, which I appreciated. There was nothing bad to report. Thanks! Review Source Response from Ninety July 30, 2026 Hi Osi, It means a lot to hear your kind words about our Customer Success team. Providing responsive support and helpful educational resources is something we care deeply about, and we're glad you've consistently had a great experience. Thanks again for your recommendation and for trusting Ninety to support your team. We look forward to continuing to partner with you! AH Ashley H. Operations Coordinator Construction Used the software for: 1-2 years ### "An EOS-company Must-Have" February 3, 2026 5.0 We highly recommend Ninety, especially if you are an EOS company. I truly do not know how EOS companies run without it. Everything EOS is able to be easily accessed by the entire team, from the VTO and accountability chart to the issues list and scorecard. It also negates the need for someone to spend the entire meeting just taking notes, because you can create issues and to-dos so easily and quickly. Ninety keeps everything organized and focused. It is a must-have for EOS companies. Pros We love using Ninety to keep us on track and keep communication open! The accountability aspect is great, so everyone can see what everyone else agreed to accomplish, and help each other out if needed. One of the most practical pros of Ninety is that we don't have to keep a running list of issues ourselves to bring to the next meeting and try to remember them all. We can all access the platform and add issues as we go. Cons Ninety was really hard to use and understand at first. Part of that was probably that I didn't receive much training/direction from my team, but also the concept was hard to grasp until I read "What the Heck is EOS." Then it all clicked. But I know that most of our employees have struggled to grasp it until we first explain the EOS concepts. We were using it before we were an EOS company, so it was difficult prior to joining EOS. Review Source Response from Ninety February 10, 2026 Ashley, thank you so much for taking the time to share this review (and for the kind words!). We love hearing that Ninety is helping your team stay on track, keep communication open, and make accountability visible for everyone. We also really appreciate you calling out the “when it clicked” moment. EOS® can feel abstract at first, and Ninety makes a lot more sense once the concepts connect, especially around Issues, To-Dos, and keeping everything in one shared place instead of relying on someone to track notes and reminders. Your feedback helps us to keep improving onboarding and guidance so teams get to that “aha” faster. Thanks again for recommending Ninety, and if your team ever wants extra tips or best practices to help everyone ramp up, we’re here to help. We also offer professional services for faster adoption. You can learn more here https://www.ninety.io/professional-services CS Chrissy S. President-Integrator Information Technology and Services Used the software for: 1-2 years ### "90 Rocks!!" January 19, 2026 5.0 I recommend 90 to everyone, my experience with customer support is they are always quick and communicate well when I reach out. My suggestions have been taken, and they are always open to new ones. Ease of use for my day-to-day role. Pros It allows me to keep everyone informed with the same information while tracking work. I also love being part of the Beta users and feeling heard when I make suggestions, 90 really listens. Cons It seems like Monday's are glitch day if anything is going to go wrong. The mobile app could also be streamlined a little better. Review Source Response from Ninety February 4, 2026 Thanks! Would love to hear more about what you are looking for in the mobile app as we continue to expand functionality there. Don't hesitate to let us know. Lots on the immediate horizon! SW Sheena W. Communications Leisure, Travel & Tourism Used the software for: 2+ years ### "We love Ninety!" March 25, 2026 5.0 Pros Ninety keeps me on task and all of our meetings highly organized. I love the scorecard data and the fact that it keeps our goals on track. Cons Sometimes it can be buggy or lag during live meetings when other users are updating issues as we go. Review Source Response from Ninety July 30, 2026 Hi Sheena, Thank you for the kind words! We're so glad Ninety has helped keep your team organized and your goals on track. It's also helpful to hear about the lag you've experienced during live meetings. Feedback like this helps us continue improving the platform. Thanks again for being part of the Ninety community! KH Kelsey H. Analysis Machinery Used the software for: 1-2 years ### "Great tool for management" July 2, 2025 5.0 Ninety as an easy to navigate platform with an extremely easy organization setup. I like how Ninety's team is constantly updating and improving the platform every week. Pros Ninety is an extremely easy to follow platform. I like how it integrates with Microsoft applications so you're able to update your to-do's directly from Outlook. Cons I personally don't have anything I dislike about Ninety at this time - possibly the functionality of the mobile app being more limited than the website. Review Source Response from Ninety October 28, 2025 Hi Kelsey, Thank you for the kind words. It’s incredibly rewarding to hear that you're finding the Microsoft integrations helpful and you're enjoying the updates to the platform. Grateful to be part of your journey. RO Ryan O. Director of Sales Real Estate Used the software for: Less than 6 months ### "Seriously built for insights and growth" February 10, 2026 4.0 Rough at first, but with time and excellent customer service, we are steadily building powerful machine! Pros World-class customer support that is fast, reliable, and the strongest competitive differentiator overall. Cons Not easy to set up or scale, but extremely powerful once fully built and operational. at enterprise scale Review Source Response from Ninety February 19, 2026 Ryan, thanks for taking the time to share this feedback. We’re really glad to hear our customer support has been fast, reliable, and a true differentiator for your team; that means a lot. We also hear you on the setup and scaling curve. Ninety is designed to be extremely powerful once it’s fully built and operational, but we know the early stages of setting up and running on EOS® take time and discipline. If you’re open to it, we'd love to learn what felt hardest (setup, rollout, permissions, reporting, etc.) so we can help smooth things out and improve the experience. You can reach our team anytime through in-app chat or at helpful@ninety.io Appreciate you partnering with us as you build that powerful machine. VR Verified Reviewer Aquatics Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great app for our leadership team!" January 12, 2026 4.0 Pros We recently started using this for our weekly leadership meetings to keep everything we need stored in one place. It is great for collaboration, keeping everyone accountable, and it's nice for everyone to rate how the meeting went at the end! Cons I think it can get a bit confusing to use at first because there are so many different tabs to go through. Other than that, it is great for our whole team! Review Source Response from Ninety February 4, 2026 Thanks for the feedback! We do have a services team if training is helpful for getting everyone up and running effectively as well. EK Eric K. EOS Implementer Management Consulting Used the software for: 2+ years ### "Easy and Powerful" March 24, 2025 5.0 Excellent - my team (lead by \[sensitive content hidden\]) is responsive and professional. Pros Simple to implement, powerful to use. It keeps all of our EOS components in one place accessible from anywhere, any time. Cons I wish it could integrate with many more software tools (like HubSpot). Review Source GY Greg Y. Head of Customer Experience Printing Used the software for: Less than 6 months ### "Early signs are positive!" January 2, 2025 4.0 Using Ninety.io has so far been great as an every day user. Its easy to input and review management data on the scorecard, and management meetings are easy to follow due to the simplicity of each section. Pros It allows us to easily manage our EOS implementation across the Senior Leadership Team. The clarity of information on the scorecard allows us to easily view a snapshot of what is going on each week. The ability to run our weekly meetings through the platform, ensures we are consistent and strict on timings each week! Cons As a general (non-admin) user, I haven't found any cons as yet! Review Source Response from Ninety February 10, 2025 Thank you for your review, Greg! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! MS Michelle S. CERT and Business Development for CDSI Medical Practice Used the software for: Less than 6 months ### "What an amazing platform! " October 18, 2024 5.0 My experience has been so positive! The help support has been amazing as have been all the training sessions!! Pros It is such an amazing platform for accountability and transparency! We are happy to get our whole organization on this platform! Cons There was a bit of a learning curve for me as the Implementor, but it isn't something that I "didn't like" as everything is extremely well laid out! I was very impressed actually. Review Source Response from Ninety December 16, 2024 Michelle! Thank you for your review. We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! JA Jason A. Business Architect Professional Training & Coaching Used the software for: 2+ years ### "Nothing Compares as an Acceleration Tool" July 17, 2024 5.0 I couldn't imagine having to help my clients without it. I'm not sure we would see the radical acceleration we facilitate without having 90 as our "deck" from which to operate. Pros When properly implemented, there is nothing that can have a greater impact on your business growth than using 90. It is the hub of all your priority issues, goals, measurables, accountability, processes and decisions made. Cons the team @ 90 continue to improve and enhance what 90 can do for its users. Review Source Response from Ninety August 26, 2024 Thank you for your review! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! AJ Amanda J. HR and Safety Generalist Facilities Services Used the software for: 6-12 months ### "Ninety keeps us running smoothly" July 11, 2024 5.0 Pros I like that it is so easy to use once you get the hang of it. The training videos were very helpful. Ninety helps us keep our meetings organized and everything in one place. It's very helpful or those who have implemented EOS. Cons We had some glitches when we first implemented, but the customer service team was great and helped us get those taken care of pretty quickly. Review Source LB Lara B. Manager, People and Culture Security and Investigations Used the software for: 6-12 months ### "Good Business Management Tool " July 11, 2024 5.0 Pros It easily tracks various levels of meetings and allows for issues/to do tracking 1:1 and within teams. Also allows for a cascading KPI/Rock structure which can breakdown and assign goals to various teams and users. Cons Finding and utilizing the performance management tool was a bit difficult, but highly possible that is user related. Review Source DD Demetria D. Admin Hospitality Used the software for: 1-2 years ### "Ninety is great for organization" July 11, 2024 5.0 Pros I really like that it keeps me organized. I forget things at times and with 90 i can go in and jot it down before my next meeting. It also helps the meeting flow. Cons It can be confusing to navigate at times. Review Source BS Brittany S. Dir. of Sales and Marketing Wholesale Used the software for: 1-2 years ### "Worth every penny!" June 25, 2024 5.0 Easy to use and streamlines everything! The visibility you get, especially as a leader, is amazing. It helps me stay connected and allows me to easily plug in when my direct reports can't run their meetings. Pros I can't imagine running an L10 without it. THe tracking, organization, and ease of use is worth every penny. Cons I think it can be hard to keep track of to-do's from multiple departments. Review Source MW Mary W. President - COO Human Resources Used the software for: 2+ years ### "Efficient with ninety" June 26, 2024 5.0 I've been happy. As the integrator, it helps me stay on track and organized. Pros The ease of organizing everything in one place and it follows the EOS process. Cons There isn't anything I don't like. Sometimes I forget how to go back and look in archives for things I am trying to refresh myself on. Review Source CC Cody C. Learning and Development Manager Real Estate Used the software for: 6-12 months ### "Great platform " June 24, 2024 4.0 Pros Easy to use and manage, support teams are great. Videos for training are easy to follow. Cons No text updates are working at this time, a mobile experience would be nice. Review Source RN Rebecca N. Operations Manager Real Estate Used the software for: 2+ years ### "Great Platform, Great Support, Great Results" May 29, 2026 4.0 My experience with Ninety has been excellent. Their customer support team is consistently helpful, responsive, and knowledgeable, regardless of the issue. Today, I worked with \[sensitive content hidden\] who answered all of my questions promptly and successfully resolved my concern. It's reassuring to know that whenever we need assistance, the Ninety team is there to provide timely and effective support. Their commitment to customer success is one of the many reasons we enjoy using the platform. Pros Ninety has been a great tool for keeping our team organized, aligned, and accountable. The task management and team collaboration features make it easy to track priorities and ensure follow-through. I also appreciate the visibility it provides into team performance and company goals. Their customer support is excellent, and they consistently offer helpful training videos and resources that help us get even more value from the platform. Cons I don't have any complaints about Ninety. There are a few feature enhancements I'd love to see in the future, but nothing that significantly impacts our experience. Overall, the platform has been user-friendly, effective, and supported by a great team. Review Source Response from Ninety July 30, 2026 Hi Rebecca, Thank you for your thoughtful review and for trusting Ninety for the past two years! We're so glad to hear it's helping your team stay organized, aligned, and accountable. It also means a lot to hear your kind words about our Customer Success team. They work hard to provide the support and resources our customers need to succeed. We appreciate your feedback on future enhancements, too. If you haven't already, we'd love to hear what those are if you would please share those with your CSM or through the feedback feature in the platform. Thanks again for being part of the Ninety community! DF Daniel F. Strategic Integrator Medical Devices Used the software for: Less than 6 months ### "Strategic Integrator " April 1, 2026 4.0 My experience with the platform has been very positive, and it has truly supported our rollout of EOS. The structure it provides has helped us stay organized and consistent, and the staff has been extremely helpful throughout the process. Their responsiveness and willingness to walk through questions or issues has made the transition much smoother for our team. Pros Thank you for the opportunity to share feedback. One of the biggest advantages we’ve experienced with ninety is the structure it provides for rolling out EOS across the company. It gives us a clear, consistent framework and makes it easy to see what’s due and who is responsible for each item. The platform is simple to navigate, both online and through the app, which has made adoption smooth for the team. Overall, ninety has allowed us to spend more time managing the business and less time updating spreadsheets or tracking information manually. It’s been a meaningful improvement in how we stay organized and maintain traction. Cons While ninety has been valuable overall, there are a couple of areas that present challenges. Like any new platform, there is a learning curve when entering and organizing data, especially for team members who are still getting comfortable with the system. The good news is that the help desk has been extremely responsive and willing to walk through any issues at any time, which has made the adjustment easier. Another limitation is the lack of integration with other CRM platforms. It would be helpful to avoid updating information in multiple systems, and having ninety syncs with our existing tools would streamline our workflow even further Review Source Response from Ninety July 30, 2026 Hi Daniel, Thanks for taking the time to leave such a thoughtful review. We're so glad to hear Ninety has helped bring more structure and clarity to your team and made your EOS rollout smoother. We also appreciate your honest feedback about the learning curve and CRM integrations. Input like yours helps us continue improving the platform. Have you had a chance to check out our Zapier integration yet? We've had great feedback on how that's helped other teams sync Ninety up with their other platforms. Feel free to reach out to support if you'd like more information or help setting that up. Thanks again for trusting Ninety, and we're excited to be part of your journey! Matt B. Director of Products Computer Software Used the software for: 1-2 years ### "Genuinely helps teams focus on the most important things" January 27, 2026 4.0 When our leadership announced that we'd be starting to implement the EOS framework into our workflows and that Ninety would be the platform for us to use with it, I was admittedly skeptical, thinking it was just the latest "shiny new thing". While not perfect, EOS+Ninety has pleasantly surprised me by actually improving visibility, focus, and communication across our teams. Pros It has genuinely helped keep my team focused on the most important things each quarter. We all still inevitability get sidetracked with other things that may or may not be urgent, but Ninety helps to remind everyone of what is a "rock" vs what is "sand", in terms of importance. Cons They've made some improvements over the last year and a half that we've used it, but it does still feel like a new platform. Overall it works great for its primary purpose, but there're a handful of small quirks you notice when using it daily. Things like the absence of a true dark mode or limited options for formatting things on the scorecard. I'm sure they'll get there, but these types of things are worth knowing about beforehand. Switched from [Microsoft Viva](https://www.capterra.com/p/248310/Microsoft-Viva/) We had attempted to utilize Viva for a year or two, but it never caught on, and it did not seem to align with our existing workflows. Ninety ended up being much better for us. Review Source Response from Ninety February 4, 2026 Thank you for the feedback! We are always looking to improve the product, and do have a provide us feedback button directly in the platform, so if there are other items to add to the list, please let us know! I have added the ones you mentioned. Glad EOS + Ninety are making an impact in your organization. Mari T. Visionary Insurance Used the software for: 2+ years ### "Go Farther Faster in EOS with Ninety" December 10, 2025 5.0 I started using it in my business in 2018 when we transitioned from what is now Bloom Growth to Ninety.io. It was just more functional, easier to use and more intuitive. Fast forward to me becoming an EOS Implementer, and I recommended all my clients use it, and they love it too. Also, every time I need help, the team is so responsive, and their chat function and library of help is great. Pros How well it has helped my teams run on EOS even better, even faster. The work is the work, nothing substitutes that. But having a place to put it all, access it easily and run the entire organization on it means better faster implementation of EOS. Cons That there wasn't an app for it, but now there is! Before I had to pin the website to my phone to update things...so thrilled that there is an app now. Switched from [Bloom Growth](https://www.capterra.com/p/182779/Bloom-Growth/) Bloom was clunky and not intuitive at the time. Review Source Response from Ninety February 4, 2026 Thank you for the review. We are also thrilled to have the mobile app and are continuing to add functionality there! SJ Stephanie J. Office Manager Financial Services Used the software for: 1-2 years ### "Fantastic Project Management Software" July 23, 2026 5.0 It has been fantastic. We love the software and how they are constantly improving it and making it more beneficial to users. Pros Great Value for Money. Fantastic Customer Support. Software is definitely easy to use. It allows for task management, team collaboration and team management of projects you are working on. They are also always looking at how to improve the software and the features. Cons There is nothing I dislike about Ninety. The platform is easy to use and the team is great to work with. I do wish it synced with Salesforce for task management collaboration. It can be hard keeping track of things in 2 paltforms. Review Source Response from Ninety July 30, 2026 Hi Stephanie, Thank you so much for taking the time to share your feedback. We are happy to hear that you noticed the work we put into improving the software. While we don't currently have a direct Salesforce integration, we do have an open API and Zapier integrations, which have enabled customers to set up a wide range of connections. If you have any questions about how to do this, please reach out to us at helpful@ninety.io ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.