# Page 2 | Ninety Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ninety the right Strategic Planning solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230178/Ninety/reviews --- Ninety 4.7 (58) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 23rd, 2026 # Page 2 - Reviews of Ninety ## Showing most helpful reviews Showing 26-50 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kelsey H. Analysis Machinery Used the software for: 1-2 years ### "Great tool for management" July 2, 2025 5.0 as an easy to navigate platform with an extremely easy organization setup. I like how Ninety's team is constantly updating and improving the platform every week. Pros is an extremely easy to follow platform. I like how it integrates with Microsoft applications so you're able to update your to-do's directly from Outlook. Cons I personally don't have anything I dislike about at this time - possibly the functionality of the mobile app being more limited than the website. Review Source Response from Ninety October 28, 2025 Hi Kelsey, Thank you for the kind words. It’s incredibly rewarding to hear that you're finding the Microsoft integrations helpful and you're enjoying the updates to the platform. Grateful to be part of your journey. KW Kimberly W. Visionary Hospital & Health Care Used the software for: 2+ years ### "90IO is the Bomb!" March 24, 2025 5.0 It's incredible. It pretty much runs my entire practice. It's a lovely management tool and this in combination with EOS, weeds out those who are not right fit team members. I'm not sure what I did before 90IO. Pros I've never had an issue that I asked them for help on and they weren't able to fix it. Their help desk is incredible. There is someone available 24/7,8, 9, 10. Cons It would be nice if there was an Accountability chart playground, but idk if that's really that big of a deal. Alternatives considered [Bloom Growth](https://www.capterra.com/p/182779/Bloom-Growth/) Reason for choosing Ninety My Integrator at the time chose it. I'm not sure why but I'm so glad he did. I think the other people at the conference liked 90IO better. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) it wasn't a system specifically for EOS. Review Source Response from Ninety February 4, 2026 Thanks for sharing your experience, and I wanted to respond to let you know we do have an Accountability Chart playground! We call it Drafts, so you can create multiple drafts and choose who you share those with. KB Kyle B. President Security and Investigations Used the software for: Less than 6 months ### "GREAT JOB, Ninety!" March 25, 2026 5.0 Everything the staff does from sales to support is fast and accurate. I highly recommend this product. I highly recommend Ninety! Pros Everything the staff does from sales to support is fast and accurate. I highly recommend this product. Cons This is splitting hairs (because the product is so good and support is so responsive), but I would prefer there be a trash bin so I could retrieve my own deletion mistakes without getting support involved. Haha! Alternatives considered [ResultMaps](https://www.capterra.com/p/169750/ResultMaps/)[Success.ai](https://www.capterra.com/p/10013316/Success-ai/) Reason for choosing Ninety It had the most professional appearance, and it came highly recommended by our EOS rep. Review Source Response from Ninety March 27, 2026 Hi Kyle! We are delighted to hear that you are enjoying your journey with Ninety. We have also passed along your recommendation for a trash bin to retrieve your deleted mistakes. If you have any other feedback or ideas, please don't hesitate to reach out! Helpful@ninety.io SW Sheena W. Communications Leisure, Travel & Tourism Used the software for: 2+ years ### "We love Ninety!" March 25, 2026 5.0 Pros keeps me on task and all of our meetings highly organized. I love the scorecard data and the fact that it keeps our goals on track. Cons Sometimes it can be buggy or lag during live meetings when other users are updating issues as we go. Review Source OT Osi T. Manger Construction Used the software for: 1-2 years ### "Hard to come by nowadays" April 24, 2026 5.0 The team was incredibly focused on my needs and offered progressive solutions with great speed. 10/10 Pros Customer Support was phenomenal. Team was straight to the point with no fluff, handling my request with impressive speed and clarity. Cons My interaction was professional and direct, which I appreciated. There was nothing bad to report. Thanks! Review Source Tricia D. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Great software to help Run on EOS " May 5, 2026 5.0 Great experience with - I recommend to my clients often. It really helps with companies who want a central location for all of their documentation. Pros It's a great way to hold all of your EOS Tools in one spot. It helps run your Level 10 Meetings - to keep to the agenda, easily linked issues, rocks, and to-dos. Cons Sometimes the "hidden" menus - like when you need to change the owner of a Rock or To-Do are too hidden. Lots of clicking around trying to find the edit button. Review Source KP Kayli P. Office Manager Security and Investigations Used the software for: 2+ years ### "Great for tracking short and long term goals!" March 27, 2025 5.0 is a great platform that everyone in the company uses on a daily basis. Its perfect for keeping you on track for short and long term goals. Pros The platform is very user friendly. Its clean and to the point. Cons I dont really have a con. If I had to say something itd be the updates. They make updates quite often which is great, it just throws me off a bit. Review Source JC Jessica C. CEO Marketing and Advertising Used the software for: 6-12 months ### "GREAT user experience! " June 9, 2025 5.0 We love that our EOS implementor can see our meeting recaps. We also love being able to send cascading messages and issues to other teams. The whole system is great!! Pros VERY user friendly and helps us stay accountable. We have our entire team on the platform and run every L10 meeting and Quarterly meeting through it. Cons Don't like that the licenses aren't updated with user changes. We've over-payed for up to 5 months because of the second step required to remove licenses. Review Source Response from Ninety June 17, 2025 Hi Jessica. We are delighted to hear that you are enjoying using Ninety. We are glad it's helping keep your team accountable and you are running better meetings through it. If you are still experiencing any issues with your users or licenses, please reach out to helpful@ninety.io and we'd be happy to help. EK Eric K. EOS Implementer Management Consulting Used the software for: 2+ years ### "Easy and Powerful" March 24, 2025 5.0 Excellent - my team (lead by \[sensitive content hidden\]) is responsive and professional. Pros Simple to implement, powerful to use. It keeps all of our EOS components in one place accessible from anywhere, any time. Cons I wish it could integrate with many more software tools (like HubSpot). Review Source TF Tara F. HR Coordinator Business Supplies and Equipment Used the software for: 2+ years ### "I Use Ninety Every Day!" September 20, 2024 5.0 My experience overall has been really great! When I need assistance the team is always really helpful and quick with responding. The results are typically exactly what I need and the follow up is always appreciated. Pros is a great platform and my team uses it every single day. We utilize this to track to-do's, quarterly projects, facilitate our team meetings, and run performance reviews. The program is really easy to use once you learn it and it's a great way to ensure my team is always on the same page. Cons Some of the buttons and functions are a little glitchy or touchy at times. Like you have to click EXACTLY on the specific pixel to get into the text box or select an option. If you miss that pixel, the site assumes you're not trying to click into that textbox/button and resets the form. If we can expand that click zone to register the area slightly around the exact pixels, that would be AMAZING! Also, if we can give users with the site admin permissions the ability to delete Quarterly Conversations and Annual Reviews. Or at least allow the user who created the reviews to delete them, that'd be great. I am the one in my company who creates all the reviews and if I have to edit or remove those, I have to reach out to the support team. These are just some development fixes that I am sure they could implement relatively easily and it would improve the overall experience. Review Source Response from Ninety December 16, 2024 Thank you for your review! We're thrilled you're enjoying Ninety, and your feedback means a lot to us. Our product team is actively working on the improvements you mentioned, and we look forward to supporting your continued success! AH Amanda H. Office Administrator Construction Used the software for: I used a free trial ### "Thank you!" March 10, 2025 5.0 So far it has been great! Looking forward to seeing how it helps our company this working season, as we are a seasonal company who does not work in the winter months. Pros It will make our business run so much smoother! Cons It took awhile to learn, nothing negative on 's end.. just a human thing haha Review Source Response from Ninety March 11, 2025 Thank you for your review! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! SO Sudaba O. Operations Assistant Real Estate Used the software for: I used a free trial ### "Data Upload Service Review" March 7, 2025 5.0 Experience has been a 10/10 every time I have used the Data Upload service. Pros The diligence of the data team upload is absolutely phenomenal. The experience is always pleasant and professional. They know exactly what they're doing and communicate it very well. Grateful to be partnered with them and have access to this resource! Cons Nothing to complain about. Have yet to experience anything negative with the Data Upload team. Review Source AY Aaron Y. Operations Manager Accounting Used the software for: Less than 6 months ### "Strategic planning and meeting management you need!" December 23, 2024 5.0 We love using this to help us plan on a quarterly basis but also helps us facilitate our team meetings Pros High level planning and strategy but segmented so we can loop in our team Cons There is definitely a learning curve to how everything flows and the language used in terms of issues and headlines but not a big deal Review Source Response from Ninety February 10, 2025 Thank you for your review, Aaron! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! CW Cheyenne W. Sales manager Furniture Used the software for: 6-12 months ### "Awesome product " January 11, 2025 5.0 Amazing product to use and see everything. Pros Can track everything and see each department. Cons Not being able to remove myself when i left job Review Source Response from Ninety February 10, 2025 Thank you for your review, Cheyenne! We’re thrilled you’re enjoying Ninety, we will look into the removing issue. Your feedback means a lot to us. KM Kristen M. COO Information Technology and Services Used the software for: Less than 6 months ### "Great product, great customer support" October 10, 2024 5.0 It's been a game-changer. Totally recommend. Pros Helps so much with productivity and efficient meetings Cons I really have to force myself to find something. There have been a few times that I have assumed that updates would auto save, because Save button was not located intuitively (for me) and because on other screens, changes \*did\* auto-save. I consider it a training issue. But usability-wise, it might be useful feedback. Reason for choosing Ninety Recommendation from colleagues who had implemented , and customer service during free trial was fantastic. Review Source Response from Ninety December 16, 2024 Thank you for your review! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! MS Michelle S. CERT and Business Development for CDSI Medical Practice Used the software for: Less than 6 months ### "What an amazing platform! " October 18, 2024 5.0 My experience has been so positive! The help support has been amazing as have been all the training sessions!! Pros It is such an amazing platform for accountability and transparency! We are happy to get our whole organization on this platform! Cons There was a bit of a learning curve for me as the Implementor, but it isn't something that I "didn't like" as everything is extremely well laid out! I was very impressed actually. Review Source Response from Ninety December 16, 2024 Michelle! Thank you for your review. We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! Nicholas M. C. VP of People Services Information Technology and Services Used the software for: 2+ years ### "LOVING 90.io - Highly Recommended for EOS" July 11, 2024 5.0 Love it overall. Again, making weekly use, particularly in 1:1's set up would make it remarkable. Pros 1\. Easy to add and remove employees and teams. 2. Makes meetings flow in a consistent manner and usable with and across multiple teams. Allows for efficiencies. 3. VERY crucial and easy to set up our annual, quarterly, and weekly metrics and be able to drive them consistently and clearly. 4. The search and help functions take you very quickly to helpful articles and answers and the greater 90.io community. Cons Currently, the product focuses on annual and quarterly candences and it is VERY challenging and not intuitive to set up WEEKLY 1:1's. Making this easier would allow to for 1:1s inside of 90.io and thereby being able to leverage the data and metrics and goals and to-dos entered into 90.io and make it more accessible to leverage the annual and quarterly reviews, meetings, etc. Reason for choosing Ninety Not sure - I was not here when this was chosen. Review Source Chris P. Chief Growth Officer Non-Profit Organization Management Used the software for: 2+ years ### "Amazing customer service" July 11, 2024 5.0 Pros We use the platform as part of our EOS Implementation. Over the past two years, the user experience and platform as evolved considerable and is so much better. It is a must-use, daily platform for everyone at Humentum. But their stand-out feature is their customer service. It is quick, friendly, on-brand, and thorough. They make most SAAS companies look like amateurs. Cons Lots of users would like to integrate and other project management tools like Monday.com and it doesn't do that well (if at all.) Review Source MN Matt N. CFO Business Supplies and Equipment Used the software for: 2+ years ### "Great platform for executing EOS methodology" June 24, 2024 4.0 We've been satisfied with and the features of the platform. Pros I love the simplicity and way this platform connects all components of EOS. Cons Scorecards are very difficult to administer. You cannot manage measures for users easily and entering scorecard data is not efficient...lots of pointing and clicking instead of tabbing/entering. Printing processes and AC are very cumbersome and not many options for ensuring they print the way you want them. We end up duplicating these items outside the system to get it right. Review Source NM Nick M. Chief Risk Officer Outsourcing/Offshoring Used the software for: 2+ years ### "Ninety.io revolutionized the way we work together" June 24, 2024 5.0 was critical to us executing the EOS business model. No way could we have done without it. Pros The organization of information. It's so easy to record and track everything. Cons For a while we had milestone tracking turned on so when a date was missed automatically assigned a to do. That didn't really work out for us. Review Source AJ Amanda J. HR and Safety Generalist Facilities Services Used the software for: 6-12 months ### "Ninety keeps us running smoothly" July 11, 2024 5.0 Pros I like that it is so easy to use once you get the hang of it. The training videos were very helpful. helps us keep our meetings organized and everything in one place. It's very helpful or those who have implemented EOS. Cons We had some glitches when we first implemented, but the customer service team was great and helped us get those taken care of pretty quickly. Review Source AT Ariel T. HR Manager Automotive Used the software for: 2+ years ### "What an impact Ninety has made on our culture!" June 26, 2024 5.0 Great experience! I foresee our company continuing to utilize , especially as we continue to expand. Pros Prior to , we conducted ineffective meetings that did not accomplish anything. Now, our meetings are structured, they have a purpose, and they allow us to remain focused on the topics at hand. Cons Minor, typical issues that occur such as new hires not receiving their welcome email to create their login information. However, anytime I chat with a representative, they are quick at providing a work around solution while their team resolves the issue. Review Source LB Lara B. Manager, People and Culture Security and Investigations Used the software for: 6-12 months ### "Good Business Management Tool " July 11, 2024 5.0 Pros It easily tracks various levels of meetings and allows for issues/to do tracking 1:1 and within teams. Also allows for a cascading KPI/Rock structure which can breakdown and assign goals to various teams and users. Cons Finding and utilizing the performance management tool was a bit difficult, but highly possible that is user related. Review Source LP Lavinia P. Project Manager Education Management Used the software for: 6-12 months ### "Emanuel University" July 12, 2024 4.0 I like it, it really helped us and now I almost can't imagine work without . Pros Helped us to keep track of projects, have weekly meetings and implement Traction (EOS) Cons it doesn't work on Safari and sometimes it gets hard to edit to do's, rocks etc. Reason for choosing Ninety is the only one I know, I didn't have sth to compare with Review Source Response from Ninety August 26, 2024 Thank you for your review! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. If you still have issues with Safari, please contact our support team in the chat box in the bottom right corner of Ninety. We look forward to supporting your continued success! ML Madison L. Business Development Manager Construction Used the software for: Less than 6 months ### "Good Software" September 8, 2024 5.0 Overall experience has been great. I’ve only been using it for 4 months now but seems good Pros is easy to use. It helps keep track of meetings and time management Cons There is nothing I don’t like about Review Source Response from Ninety September 9, 2024 Thank you for your review! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We look forward to supporting your continued success! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.