# CanadaHelps Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CanadaHelps Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more. Source: https://www.capterra.com/p/230221/CanadaHelps --- # CanadaHelps Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CanadaHelps ## What is CanadaHelps? CanadaHelps offers an all-in-one fundraising solution; from powerful and easy to use donation forms, to peer-to-peer and events management. All of our tools are purpose made for Canadian charities. Since 1999, our mission has been to democratize access to effective technology and education in the charitable sector. Let CanadaHelps do the heavy lifting for your charity so you can focus on what matters: your mission. ## What is CanadaHelps used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price CA$99 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CanadaHelps?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.canadahelps.org&name=CanadaHelps) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CanadaHelps 4.5 (27) VS. [4.8 (478)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price CA$99 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (27) Ease Of Use 4.8 (871) Value For Money 4.4 (26) Value For Money 5.0 (774) Customer Service 4.7 (24) Customer Service 4.9 (751) ## CanadaHelps alternatives [4.5 (1,405)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/230221/CanadaHelps/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.3 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Contact Management 4.2 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Manage, organize, and store contact information For Nonprofits 4.2 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Receipt Management 4.8 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Payment Processing 4.6 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donation Tracking 4.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members CanadaHelps 57 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Manage attendance for classes, shifts, meetings, or events Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Schedule and manage the logistics of activities and other gatherings Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Track interaction history by documenting conversations for contacts Access software remotely via mobile devices Ability to make a donation from a mobile device/app Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.3 (27) 4.3 Based on 27 reviews ## Pricing Value for money 4.4 (26) Basic CA$99.00 Usage Based,Per Month Value for money 4.4 (26) 4.4 Based on 26 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (24) 4.7 Based on 24 reviews ## User reviews Overall rating 4.5 Based on 27 reviews Filter by rating 5(18) 4(7) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent MK Michael K. Treasurer Performing Arts ### "Highly recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 Canada Helps is easy to work with, support is an email away and they provide quick thorough assistance. Pros The platform is easy to use...and full of features that make life easy. The donations forms are easy to create and link to our website. Cons There are a lot of tabs on the interface that causes some confusion at times...mostly because there are things we have not yet learned how to work with. We get what we need and know that there is more to the program if and when we are needing more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Hi Michael thank you for your kind words, we are glad our fundraising tools are making life easier and you're finding value in them for your charity! We acknowledge the charity account navigation is a bit jam-packed at the moment and re-vamping the interface is definitely on our product road map. Don't hesitate to let us know any other feedback. JL John L. Treasurer Education Management ### "Canada Helps: A Canadian charity helping other charities!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Very good support from friendly and courteous people. They are always improving their product. We have grown from 50 members to over 250 using the Canada Helps DMS in two years. Pros Single software package enables all facets of donor recruitment, engagement and renewed commitment. Cons The reports function is a little difficult however I have learned over time. The bulk email function creates a great looking email but once again there is a learning curve. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Wild Apricot was too expensive, it is American now, support was slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Chairperson Education Management ### "We have been using it for a decade or more 5 stat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 It was many years ago I set up our account and I recall it was very straightforward and has required no maintenance. We run campaigns twice a year. Each campaign only requires publishing and promoting the link. Whether on a desktop computer or a cell phone the donation page is easy to use. Pros My favourite feature is the Donations page listing those who donated and allowing me to respond and indicating if I did respond. My second favourite is the Custom Download. Our donation management is simple on a excel spreadheet. The customer download exports nicely into excel. Cons We run a simple campaign twice a year for a week and have experienced no Cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OO Oralee O. Executive Director Leisure, Travel & Tourism ### "CanadaHelps does help a lot." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 19, 2024 CanadaHelps is a quality, legitimate site that streamlines donations and makes it easy for charities of all size to use and is an easy, secure platform for donors to access Pros It is a simple to use platform with lots of resources for the charity sector Cons Simplified instructions for volunteer organizations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jen L. Fund Development Coordinator Civic & Social Organization ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2024 Our use of the CanadaHelps platform has been very positive and we value their services. Pros The customer support at Canada Helps is absolutely wonderful, always quick to respond with the guidance and answers needed. Cons It does take a little time to learn how to use the platform however they offer helpful instructional resources and great customer support! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BO Brinda O. Volunteer Specialist Non-Profit Organization Management ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 3, 2024 Pros It’s very straightforward and easy to navigate. Cons Nothing particularly but sometimes it can get confusing with the American option Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Alisa N. Director of Funds Development and Communications Recreational Facilities and Services ### "CanadaHelps is a good platform for donation payments, tax receipting, peer-to-peer fundraising" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2024 Overall, CanadaHelps has made it easier for me to accept donations and issue tax receipts. I like that there is a peer-to-peer option to support our fundraising events. Pros Payment options are great for donors. Tax receipts are issued electronically. Cons It would be nice to have scheduled reports that come to my email automatically each week/month. Reasons for choosing CanadaHelps It was simple to set up and other YMCAs were using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Robin C. Project manager Education Management ### "Great platform for non-profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2024 Pros Canada Helps is a great platform to manage our events, fundraisers and online donations with ease. Love it! Cons If the processing fees could be lower, that would make it better! Reasons for choosing CanadaHelps We cose Canada Helps because it's Canadian! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Arienne G. Director of Fundraising Non-Profit Organization Management ### "CanadaHelps Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 4, 2024 Pros I love using CanadaHelps. It makes communicating with donors and tracking donations so easy! It updates automatically. Processing offline donation receipts is simple and efficient. Cons Still learning the sendgrid part to CanadaHelps to ensure communication to others is simple. Running reports isn't as intuitive as I'd hoped (but that's not my expertise); however, mining through contributions can basically pull any report I need anyways. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bruce H. Director Fund-Raising ### "Don't buy it!" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 18, 2024 75% negative. Phone calls to their help line often get pushed to email. Pros Donation processing as we are a small charity Cons Pulling reports is brutal. Rather than allow you full access to all critical fields, they decide which ones you can and can't access. What this means is you have to generate multiple reports then do the analysis yourself. I regret having leased this system. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Report running was fantastic but this software is not properly designed for charity work. Reasons for choosing CanadaHelps I thought it would be easy to use - nope. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230221/CanadaHelps/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Givebutter vs CanadaHelps](https://www.capterra.com/compare/172048-230221/Givebutter-vs-CanadaHelps) [Zeffy vs CanadaHelps](https://www.capterra.com/compare/220131-230221/Zeffy-vs-CanadaHelps)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)