# Global Call Forwarding Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Global Call Forwarding Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/230253/Global-Call-Forwarding --- # Global Call Forwarding Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Global Call Forwarding ## What is Global Call Forwarding? Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Make & receive calls using our softphone app or any other device. You can easily manage your virtual phone number(s) through an online portal or contact technical support 24/7 for assistance. We are trusted by thousands of multinational brands globally. Global Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996. We are headquartered in Delray Beach, Florida, USA. ## What is Global Call Forwarding used for? [Telephony](https://www.capterra.com/telephony-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $7.95 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Business Phone Systems / 2026 - Cloud Communication Platform / 2026 - IVR / 2026 - Softphone / 2026 - Telephony / 2026 - VoIP / 2026 Do you work for Global Call Forwarding?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.globalcallforwarding.com&name=Global Call Forwarding) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Global Call Forwarding 4.9 (54) VS. [4.4 (466)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $7.95 Flat Rate, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (54) Ease Of Use 4.4 (877) Value For Money 4.9 (52) Value For Money 4.3 (788) Customer Service 4.9 (52) Customer Service 4.1 (808) ## Global Call Forwarding alternatives [4.2 (460)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (877)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (342)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [View all alternatives](https://www.capterra.com/p/230253/Global-Call-Forwarding/alternatives/) ## FAQs about Global Call Forwarding Overview ### Which roles and teams benefit most from Global Call Forwarding? Global Call Forwarding benefits executives, operations leaders, sales teams, and customer support managers who need reliable business communications across regions. Directors and founders use it to maintain a global presence, while operations and support teams route calls efficiently, and sales and marketing leaders capture inquiries and respond faster. Answer based on 54 reviews Overview ### What company size and industries is Global Call Forwarding built for? Global Call Forwarding is built primarily for small businesses, which make up 80% of reviewers, with midsize businesses at 15% and enterprises at 6%. It is used most often in Telecommunications, Health, Wellness and Fitness, and Hospital & Health Care, each representing 7% of reviewers. Answer based on 54 reviews Features and Usability ### What are the key features of Global Call Forwarding? Global Call Forwarding includes core telephony features like call forwarding, call routing, IVR, outbound calling, and voicemail to email with transcription. Differentiating capabilities include international phone numbers and broad country availability. Reviewers also frequently mention the self-service portal, straightforward setup, and support for managing global inbound calls. Answer based on 20 reviews Overview ### Does Global Call Forwarding work in the countries I need? Global Call Forwarding covers many countries and helps businesses create a local presence in overseas markets. Sales teams, support centers, and global small businesses often find the reach useful, but availability varies by country and line type, and some users run into limits around SMS, verification, or specific regional support. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Global Call Forwarding integrate with? Global Call Forwarding integrates with 3CX, including 3CX mobile app workflows for forwarding global numbers. The catalog data provided here confirms this integration brand, and the reviewer mention adds the mobile app use case. No other third-party tools or platforms are listed in the supplied data. Answer based on 6 reviews Getting Started and Support ### How easy is it to set up Global Call Forwarding? Global Call Forwarding makes setup quick for most teams, with straightforward number provisioning, routing rules, and admin tools. Small businesses and international support teams often find deployment simple, while some users mention a confusing dashboard, documentation requirements, or early setup issues that usually improve with responsive support. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does Global Call Forwarding offer? Global Call Forwarding provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided instruction, documentation offers written reference material for setup and use, and videos provide visual walkthroughs for learning features at a self-paced pace. Answer based on 1 reviews Getting Started and Support ### What customer support options does Global Call Forwarding offer, and how do users rate the experience? Global Call Forwarding offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as quick, reachable, knowledgeable, and friendly, especially during setup and troubleshooting. A few note the interface can take time to learn, but support is seen as helpful when issues arise. Answer based on 20 reviews Features and Usability ### How well does Global Call Forwarding handle international numbers? Global Call Forwarding makes it easy to get and manage international phone numbers for local, toll-free, and outbound calling needs. Marketing teams, travel businesses, and cross-border sales groups like the fast setup and reliable routing, though some users mention occasional regulatory changes, limited logging, or basic integrations. Answer based on 13 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 4.9 (30) 66.67% of 30 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Voice Mail 4.8 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Caller ID 4.8 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Recording 4.8 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Transfer 4.9 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Transfers live calls to other agents Automatic Call Distribution 4.9 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Distribute/route/connect calls Global Call Forwarding 25 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Transmit voice and other information digitally Telephone system that allows users to connect internally as well as place and receive external phone calls View and track pertinent metrics to find patterns and gain insights from data Enables the connectivity to send and receive calls over the internet Send messages via SMS Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.8 (54) 4.8 Based on 54 reviews ## Pricing Value for money 4.9 (52) Free Trial Basic $7.95 Flat Rate,Per Month Value for money 4.9 (52) 4.9 Based on 52 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (52) 4.9 Based on 52 reviews ## User reviews Overall rating 4.9 Based on 54 reviews Filter by rating 5(49) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JT Joselo T. Director Customer Support and IT Education Management ### "Great product with a lousy admin interfase" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 19, 2026 Good. the team is friendly and helpful. after being a customer for as long as I have, I have enjoyed the product in spite of the lack of maturity in some internal process. Pros I like how easy it is to use, I also like the huge amount of countries I can select from to buy a line Cons The dashboard sucks!. It constantly fails giving json errors which is both frustrating and annoying. Switched from [ZIWO](https://www.capterra.com/p/171265/ZIWO/) Ziwo was not providing a solution to our actual problem, GCF did. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Christopher D. CEO Consumer Electronics ### "Best Phone Service Ever " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 No complaints, the product and the customer service have been perfect. I will stay a customer for a long timez Pros The solution is very feature rich and very low priced for a start-up. With minimal exploration I was anle to set everything up. Cons Remembering the name of the company and the URL to make configuration changes is difficult, silly issue, I know. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT ADIL T. HAND SURGEON Health, Wellness and Fitness ### "So Helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 Pros I really appreciate their Professionalism and their business. Really helpful for business and leisure Cons Lack of text messages coming from bank. Nothing else. Nothing to complain about. No bill surprises, never. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Diane W. Consultant Entertainment ### "Unmatched service on every level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 Stellar experience in using Global Call Forwarding and being acknowledged quickly when I have reached out to support for assistance. Pros Global Calling Forwarding tailor made a package for me. They spent time listening to my needs which are quite specific to my business. They were patient in guiding me through the technical aspects of using their app to receive calls, making it less overwhelming for a lay person like me. Their customer service is unmatched and I am glad to have found them after much searching and being messed around by other companies. Cons I do not have an complaints to speak of so far after being a customer for several months. In other words, nothing negative Switched from [CallHippo](https://www.capterra.com/p/159578/CallHippo/) Disappointing service which cost me loss of business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Integrative Coach Health, Wellness and Fitness ### "The only place I'll use when travelling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 Love it, my account manager from before was so helpful all the time and would really go out of his way to help properly. love it Pros I love what service it provides, i've used multiple times in different parts of the world and it's really helped me run my business effectively still. Cons Sometimes I would get emails about a cancelled number when I was already still with them actively. Not too much of a big issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BN Brian N. President Retail ### "Best call forwarding provider out there!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 This is the best Voicemall service company we have ever used. We have had issues with other companies like lack of customer service. We would recommend to everyone! Pros The responsiveness and helpfulness of the staff is unmatched! They went so far as to respond and apply our new voicemail prompts on CHRISTMAS DAY! Cons The site is a bit tough to figure out for those of us who aren't as tech-savvy. I'm sure it's easy enough with plenty of practice and use, but I'm not patient or knowledgeable in this area. Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Pricing was too high at Vonage and customer service was nearly nonexistent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BV Bart v. mng dir Legal Services ### "plan to continue using" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2025 provider delivers value across all key areas. The pricing is competitive compared to other services, offering good without hidden fees. Setting up call forwarding is straightforward - the interface is intuitive and I had everything configured within minutes. Would recommend and plan to continue using long-term; we are using it already for many years. Pros The call quality is crystal clear with no noticeable delays or dropped connections, which is crucial for professional use. Cons Once a brief hiccup early on when local (national) regulation changes were communicated on short notice and we had to quickly switch to a new number, that's all behind us now and the service has has run smoothly since then. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Japie B. Chief Technology Officer Computer & Network Security ### "Powerful, yet Simple." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2025 Love it. Simple to use, and the team was very helpful in getting me up and running. Intuitive menu's and call quality is great! Pros This is a very simple to use platform. Very powerful. The team was exceptionally helpful, and quick to help. Cons The fact that I have to start the trial with my credit card. Apart from that I was very impressed. Would have loved to be able to just start the trial though. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing Global Call Forwarding EAse of use. Great support experience. Cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gerard B. IT Director Hospital & Health Care ### "Glowing for Global Call Forwarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2025 The friendly group Global Call Forwarding gave us all the information we asked for quickly and with ease. Their transparency and helpful nature made asking for help and getting detailed answers very simple Pros Value for Money Customer Support Ease of Use The Global Call Forwarding platform will save us time!! I can find a phone number in a country and have that processing in minutes. Cons My skepticism. It was hard to believe that getting our end users from all corners of the planet connected to our support staff could be this easy. Switched from [Nice in Cloud](https://www.capterra.com/p/10025257/IGrandiSoft/) Cost savings and ease of use. We also figured our time savings into our cost analysis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jose R. Network and Telephony Expert Pharmaceuticals ### "Leader in local number services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2025 Great option when you need a fast and effective solution for local phone numbers in any country in the world. Pros Self-Management Platform, Quick response to any of my requirements and Excellent operation of all the services. Cons Nothing, I really like all the services and support they offer. Any time I need something they quickly find the way to offer me a solution for my need. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Keep operative my phone number without a physical installation or device. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Ringover vs Global Call Forwarding](https://www.capterra.com/compare/169627-230253/RingOver-vs-Global-Call-Forwarding) [800.com vs Global Call Forwarding](https://www.capterra.com/compare/208208-230253/800-com-vs-Global-Call-Forwarding)