# Global Call Forwarding Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Global Call Forwarding Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/230253/Global-Call-Forwarding/pricing --- # Global Call Forwarding Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Global Call Forwarding ## What is Global Call Forwarding? Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Make & receive calls using our softphone app or any other device. You can easily manage your virtual phone number(s) through an online portal or contact technical support 24/7 for assistance. We are trusted by thousands of multinational brands globally. Global Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996. We are headquartered in Delray Beach, Florida, USA. ## What is Global Call Forwarding used for? [Telephony](https://www.capterra.com/telephony-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $7.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Global Call Forwarding?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.globalcallforwarding.com&name=Global Call Forwarding) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Global Call Forwarding 4.9 (54) VS. [4.7 (317)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price $7.95 Flat Rate, Per Month Starting Price $149 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (54) Ease Of Use 4.7 (862) Value For Money 4.9 (52) Value For Money 4.6 (774) Customer Service 4.9 (52) Customer Service 4.7 (793) ## Global Call Forwarding alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month [4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/230253/Global-Call-Forwarding/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 4.9 (30) 66.67% of 30 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Voice Mail 4.8 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Caller ID 4.8 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Recording 4.8 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Transfer 4.9 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Transfers live calls to other agents Automatic Call Distribution 4.9 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Distribute/route/connect calls Global Call Forwarding 25 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Transmit voice and other information digitally Telephone system that allows users to connect internally as well as place and receive external phone calls View and track pertinent metrics to find patterns and gain insights from data Enables the connectivity to send and receive calls over the internet Send messages via SMS Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.8 (54) 4.8 Based on 54 reviews ## Pricing Value for money 4.9 (52) Free Trial Basic $7.95 Flat Rate,Per Month Value for money 4.9 (52) 4.9 Based on 52 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (52) 4.9 Based on 52 reviews ## User reviews Overall rating 4.9 Based on 54 reviews Filter by rating 5(49) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JT Joselo T. Director Customer Support and IT Education Management ### "Great product with a lousy admin interfase" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 19, 2026 Good. the team is friendly and helpful. after being a customer for as long as I have, I have enjoyed the product in spite of the lack of maturity in some internal process. Pros I like how easy it is to use, I also like the huge amount of countries I can select from to buy a line Cons The dashboard sucks!. It constantly fails giving json errors which is both frustrating and annoying. Switched from [ZIWO](https://www.capterra.com/p/171265/ZIWO/) Ziwo was not providing a solution to our actual problem, GCF did. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Christopher D. CEO Consumer Electronics ### "Best Phone Service Ever " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 No complaints, the product and the customer service have been perfect. I will stay a customer for a long timez Pros The solution is very feature rich and very low priced for a start-up. With minimal exploration I was anle to set everything up. Cons Remembering the name of the company and the URL to make configuration changes is difficult, silly issue, I know. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT ADIL T. HAND SURGEON Health, Wellness and Fitness ### "So Helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 Pros I really appreciate their Professionalism and their business. Really helpful for business and leisure Cons Lack of text messages coming from bank. Nothing else. Nothing to complain about. No bill surprises, never. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Diane W. Consultant Entertainment ### "Unmatched service on every level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 Stellar experience in using Global Call Forwarding and being acknowledged quickly when I have reached out to support for assistance. Pros Global Calling Forwarding tailor made a package for me. They spent time listening to my needs which are quite specific to my business. They were patient in guiding me through the technical aspects of using their app to receive calls, making it less overwhelming for a lay person like me. Their customer service is unmatched and I am glad to have found them after much searching and being messed around by other companies. Cons I do not have an complaints to speak of so far after being a customer for several months. In other words, nothing negative Switched from [CallHippo](https://www.capterra.com/p/159578/CallHippo/) Disappointing service which cost me loss of business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Integrative Coach Health, Wellness and Fitness ### "The only place I'll use when travelling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 Love it, my account manager from before was so helpful all the time and would really go out of his way to help properly. love it Pros I love what service it provides, i've used multiple times in different parts of the world and it's really helped me run my business effectively still. Cons Sometimes I would get emails about a cancelled number when I was already still with them actively. Not too much of a big issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BN Brian N. President Retail ### "Best call forwarding provider out there!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 This is the best Voicemall service company we have ever used. We have had issues with other companies like lack of customer service. We would recommend to everyone! Pros The responsiveness and helpfulness of the staff is unmatched! They went so far as to respond and apply our new voicemail prompts on CHRISTMAS DAY! Cons The site is a bit tough to figure out for those of us who aren't as tech-savvy. I'm sure it's easy enough with plenty of practice and use, but I'm not patient or knowledgeable in this area. Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Pricing was too high at Vonage and customer service was nearly nonexistent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BV Bart v. mng dir Legal Services ### "plan to continue using" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2025 provider delivers value across all key areas. The pricing is competitive compared to other services, offering good without hidden fees. Setting up call forwarding is straightforward - the interface is intuitive and I had everything configured within minutes. Would recommend and plan to continue using long-term; we are using it already for many years. Pros The call quality is crystal clear with no noticeable delays or dropped connections, which is crucial for professional use. Cons Once a brief hiccup early on when local (national) regulation changes were communicated on short notice and we had to quickly switch to a new number, that's all behind us now and the service has has run smoothly since then. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Japie B. Chief Technology Officer Computer & Network Security ### "Powerful, yet Simple." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2025 Love it. Simple to use, and the team was very helpful in getting me up and running. Intuitive menu's and call quality is great! Pros This is a very simple to use platform. Very powerful. The team was exceptionally helpful, and quick to help. Cons The fact that I have to start the trial with my credit card. Apart from that I was very impressed. Would have loved to be able to just start the trial though. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing Global Call Forwarding EAse of use. Great support experience. Cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gerard B. IT Director Hospital & Health Care ### "Glowing for Global Call Forwarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2025 The friendly group Global Call Forwarding gave us all the information we asked for quickly and with ease. Their transparency and helpful nature made asking for help and getting detailed answers very simple Pros Value for Money Customer Support Ease of Use The Global Call Forwarding platform will save us time!! I can find a phone number in a country and have that processing in minutes. Cons My skepticism. It was hard to believe that getting our end users from all corners of the planet connected to our support staff could be this easy. Switched from [Nice in Cloud](https://www.capterra.com/p/10025257/IGrandiSoft/) Cost savings and ease of use. We also figured our time savings into our cost analysis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jose R. Network and Telephony Expert Pharmaceuticals ### "Leader in local number services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2025 Great option when you need a fast and effective solution for local phone numbers in any country in the world. Pros Self-Management Platform, Quick response to any of my requirements and Excellent operation of all the services. Cons Nothing, I really like all the services and support they offer. Any time I need something they quickly find the way to offer me a solution for my need. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Keep operative my phone number without a physical installation or device. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) Popular comparisons [Ringover vs Global Call Forwarding](https://www.capterra.com/compare/169627-230253/RingOver-vs-Global-Call-Forwarding) [800.com vs Global Call Forwarding](https://www.capterra.com/compare/208208-230253/800-com-vs-Global-Call-Forwarding)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)