# Page 2 | Global Call Forwarding Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Global Call Forwarding the right Telephony solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews

---

Global Call Forwarding

4.9 (54)

[View alternatives](https://www.capterra.com/p/230253/Global-Call-Forwarding/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Global Call Forwarding

## Showing most helpful reviews

Showing 26-50 of 54 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DF

Derek F.  
Vice President - Miiddle East and Africa  
Telecommunications  
Used the software for: 2+ years

### "Letter of recommendation - From Derek Friend to Global Call Forwarding"

April 12, 2023

5.0

Letter of recommendationI wanted to take a moment to express my sincerest gratitude for the exceptional global telephony service I received from you and your team. From the moment I first reached out to your company, I was impressed by the professionalism and attentiveness of your staff. I have been utilising your service for some time now at different companies.Your team always go above and beyond to ensure that all of my needs are met and that I am completely satisfied with the service I receive.When I signed up I was particularly impressed by the level of expertise and knowledge displayed by your staff, who were able to answer all of my questions and provide me with valuable insights and recommendations into the telephone systemI also appreciated the personalized attention I received throughout the process. It was clear that your team truly cares about its clients and takes pride in delivering outstanding service.In today's world, it can be difficult to find companies that truly prioritize customer satisfaction. That's why I wanted to take the time to recognize your exceptional efforts and thank you for your commitment to excellence. I would highly recommend your services to anyone in need, your team have assisted me build an international business.I look forward to working with you again in the future.Thank you once again for all that you do.Sincerely,

Pros

Global Call Forwarding is a telecommunications company that provides a range of call forwarding and virtual phone number services to businesses and individuals around the world. Some of the best features of Global Call Forwarding include their reliable and flexible call forwarding options, which allow users to forward calls to any device, anywhere in the world. They also offer a variety of virtual phone number options, including toll-free, local, and international numbers, giving businesses the ability to establish a local presence in multiple countries. Additionally, their user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. Overall, Global Call Forwarding's combination of advanced features, global reach, and exceptional customer service make them an excellent choice for businesses and individuals looking for reliable and flexible call forwarding and virtual phone number services.

Cons

Global Call Forwarding is a leading provider of call forwarding and virtual phone number services, and has gained a reputation for its reliable and flexible solutions. Customers like ourselves who use Global Call Forwarding's services have experienced no issues with the service, and that it works perfectly for our needs and budgets. This is due to the fact that Global Call Forwarding offers a range of features and options, including toll-free, local, and international virtual phone numbers, allowing businesses to establish a local presence in multiple countries. Additionally, Global Call Forwarding's user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. The reliability and flexibility of Global Call Forwarding's services, combined with its exceptional customer service, make it an excellent choice for businesses and individuals looking for a seamless and hassle-free call forwarding and virtual phone number solution.

Review Source

VR

Verified Reviewer  
Sales Manager  
Automotive  
Used the software for: 6-12 months

### "International phone number coverage for our business"

December 9, 2022

5.0

Good quality service and local customer support. They're always responsive when we have an issue.

Pros

They make it easy to get international phone numbers for different markets that we do business in. They're more flexible with documentation requirements than other providers. We can also make outbound calls with our virtual numbers.

Cons

Integration with our CRM would be nice, but they have a good softphone to make calls from.

Alternatives considered

[Aircall](https://www.capterra.com/p/184709/Aircall/)[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/)

Reason for choosing Global Call Forwarding

They were more responsive during the sales process, and they have a local support office in Bangkok.

Review Source

Response from Global Call Forwarding

December 13, 2022

Thank you very much for your kind words. Service quality, customer support, and flexibility are our top priorities.

VR

Verified Reviewer  
Sales Executive  
Automotive  
Used the software for: 6-12 months

### "Good service for international business expansion"

December 7, 2022

5.0

It's been a good service so far which has helped us market our luxury car rental businesses to clients in other countries. We're able to set up local phone numbers to show in our advertisements in target markets, while answering the calls in Bangkok.

Pros

We're able to set up phone numbers for different Asian countries that we're marketing to. They make it easy to set up a new phone number in another country while receiving the calls at our office in Bangkok. We can also make calls with the same number as a caller ID.

Cons

Nothing to complain about, but it would be nice if they offered promotions for people to set up multiple phone numbers.

Alternatives considered

[Aircall](https://www.capterra.com/p/184709/Aircall/)[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/)

Reason for choosing Global Call Forwarding

Better pricing model and local customer support

Review Source

Response from Global Call Forwarding

December 8, 2022

Thank you for your positive feedback! Global Call Forwarding is always at your service.

VR

Verified Reviewer  
Operations Manager  
Events Services  
Used the software for: 1-2 years

### "Reliable service, great support, and fair pricing"

August 13, 2021

5.0

Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time.

Pros

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

Cons

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

Alternatives considered

[Aircall](https://www.capterra.com/p/184709/Aircall/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/)

Reason for choosing Global Call Forwarding

Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida.

Review Source

Response from Global Call Forwarding

August 18, 2021

Thank you!

VR

Verified Reviewer  
Financial Consultant  
Insurance  
Used the software for: 6-12 months

### "Easy to use call forwarding, call recording, and VoIP services."

June 16, 2022

5.0

Great experience working with them. The services have been reliable and have helped my business. Their sales and support teams are great.

Pros

It was really easy to get started. The auto-attendant/IVR feature was fairly straight forward and their chat support helped me make sure everything was set up properly. The call recording and outbound features are also very useful for my business.

Cons

No major cons. Could have voicemail transcription, though.

Alternatives considered

[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/)

Reason for choosing Global Call Forwarding

Better pricing and the sales team was more responsive during the evaluation phase.

Review Source

Response from Global Call Forwarding

June 20, 2022

Thanks for your review. We really appreciate the feedback.

Cris W.  
Director of Marketing  
Hospital & Health Care  
Used the software for: 2+ years

### "Very clever service"

June 3, 2021

5.0

Fantastic, positive and friendly.

Pros

We use this service daily as a way of allowing our small UK-based company to be truly global. We accept calls from the USA, Canada, Australia, and New Zealand as though from a UK phone, and at a really great price. No difficult setup, it just works. And we have a great account handler who reaches out to ensure things are moving along nicely. Highly recommended.

Cons

There are no cons, it's great software and has continued to work for us.

Review Source

Response from Global Call Forwarding

June 4, 2021

Thank you, Cris. It's been a pleasure working with you and the Healthy Stuff team!

WH

William H.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A good helper for business"

April 9, 2024

5.0

Pros

Call forwarding is very convenient and easy to set up. The price is moderate, not very expensive

Cons

There are no discounts and promotions, so there is no willingness to pay in long term

Review Source

JJ

Jorge J.  
CMO  
Telecommunications  
Used the software for: Less than 6 months

### "Above and beyond customer service by Miguel"

July 13, 2021

5.0

Amazing service, outstanding follow up and problem solving by \[SENSITIVE CONTENT\]. Best customer support that I have ever found and great pricing! Easy to use solution and good look and feel of platform. Recommend 100%, It has become our international numbers provider!

Pros

Easy to use, great price and amazing customer service

Cons

solved with the new look and feel of the new control panel

Reason for choosing Global Call Forwarding

Because of \[SENSITIVE CONTENT\], he made the difference. He went the extra mile to make possible the switch and helped us not loosing the numbers, very professional, patient and result oriented. Best customer service I have ever received.

Switched from

[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/)

Avoxi was extremely unhelpful and expensive for the service they provide. Lack of understanding and flexibility, added to an unbelievable way to ignore the needs of the customers. They changed the plan without any notice and charged us 10 times more during 6 months, unwilling to make any change and making so difficult to port the numbers to another provider.

Review Source

Response from Global Call Forwarding

July 14, 2021

Thanks, Jorge. We're glad that we were able to assist you and look forward to working with you in the future. Service quality and customer support are our top priorities.

VR

Verified Reviewer  
Network Administrator  
Telecommunications  
Used the software for: 2+ years

### "Excellent Service Provider "

June 21, 2022

5.0

Pros

Ease of deployment and administration , excellent support team.

Cons

GCF does not lack in any matter, they are great at what they do.

Review Source

Response from Global Call Forwarding

June 22, 2022

Thank you. It's been a pleasure working with you and your team.

JL

Jon L.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Amazing product at a low price point"

October 15, 2021

5.0

Customer service is amazing. I highly encourage people engage with Global Call Forward

Pros

It's a reliable call management software that I use for my business. Their customer support is always responsive and friendly. Call quality is good and the system is very flexible.

Cons

None that I could think of this moment.

Review Source

Response from Global Call Forwarding

October 20, 2021

Thanks, Jon, a pleasure having you as a Global Call Forwarding customer.

SH

Scott H.  
Service - Account manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Global automation company - ease of use"

October 2, 2023

5.0

Great customer service team always willing to help.

Pros

We use Global Call Forwarding for our US office and customers as well as our Customers across the world and Europe office. Customer calls one number and it gets routed to whatever office it needs to go to depending on time of day. Easy process.

Cons

At first the website interface seemed confusing but the team walked me through it and it easy now.

Reason for choosing Global Call Forwarding

I was not involved

Review Source

Response from Global Call Forwarding

October 3, 2023

Thank you for your review, Scott. It's been our pleasure serving you and your business!

GC

Greg C.  
Customer Service Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Reliable service that is easy to use."

May 6, 2022

5.0

Overall it's been a great experience. It's affordable, reliable, and easy to use.

Pros

It's really easy to set up in less than one day. Everything just works smoothly and calls are routed reliably based on rules.

Cons

No major cons. It's a good service with good support that has been helpful when I needed something.

Alternatives considered

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/)

Reason for choosing Global Call Forwarding

The sales team was more responsive and friendler.

Switched from

[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/)

Slightly better call quality and the sales team was more responsive when I reached out. Plus, the other company started charging high admin fees and taxes.

Review Source

Response from Global Call Forwarding

May 10, 2022

Thanks for your review, Greg C. We appreciate having you as a customer!

SM

Subhransu M.  
President  
Executive Office  
Used the software for: 2+ years

### "Excellent and affordable Global Call Forwarding Services"

December 26, 2023

5.0

Excellent, Affordable.

Pros

This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, \[sensitive content hidden\] - APAC has been very prompt in attending to any request or issue. We are happy to have used their services for more than 15 years.

Cons

Nothing as such during 15 years of our usage of their platform.

Review Source

MB

Matt B.  
Director of Sales  
Financial Services  
Used the software for: 2+ years

### "This is the best in its class... by a long shot"

June 8, 2021

5.0

Fantastic, if you need a product in this industry I wouldn't look elsewhere.

Pros

I have tried many call forwarding softwares and have headaches constantly. Global Call Forwarding has never let me down. They are reliable, affordable and they do what they say they are going to do each and every time. Their customer service is also top notch.

Cons

I have yet to have a single issue with the product so I can't speak to that.

Review Source

Response from Global Call Forwarding

June 10, 2021

Thank you, Matt. We really appreciate you taking the time to give us feedback.

ML

Mark L.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Awsome technology support "

October 19, 2022

4.0

Pros

I am fairly new to this product and as such needed some assistance with getting set up had the pleasure of being helped by \[SENSITIVE CONTENT\] and was very happy with the help and information that this person gave me was so surprised by the effort that he gave to help me get the software working for me and showing me the features that would help my business would really recommend this company if you want personalised service which is very rare to find these days keep up the great work \[SENSITIVE CONTENT\] Mark love

Cons

It took me some time to become familiar with the features

Review Source

Response from Global Call Forwarding

October 20, 2022

Thanks, Mark! Customer support and service quality are our top priority.

Billy N.  
App developer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Amazing Company"

June 7, 2021

5.0

Amazing customer service and always able to assist in any issues we might have

Pros

I have used this company throughout my everyday work and could not be happier with the service they provide

Cons

No current issues that we have with Global Forwarding

Review Source

Response from Global Call Forwarding

June 8, 2021

Thanks, Billy. We really appreciate having you as a customer!

LG

Luca G.  
Purchase Dept. - Senior Buyer  
Automotive  
Used the software for: 1-2 years

### "Global Call Forwarding feedback"

August 25, 2021

5.0

Excellent, without any kind of problem or relevant issue.

Pros

The product is easy to use and to set up, in any case the support is very efficient to help you for the advanced configurations.

Cons

The integration to our system was not complex and they hear you about missing feature that are useful to be implemented.

Reason for choosing Global Call Forwarding

Easy to use, not expensive and above all the support.

Review Source

Response from Global Call Forwarding

September 2, 2021

Thanks Luca!

NA

Nafisah A.  
Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Good experience with sale person"

August 1, 2023

5.0

Very responsive, proactive, know well about the product.

Pros

Good experience with sale person, actively asking questions

Cons

Nothing that I can think of so far. All good

Review Source

VR

Verified Reviewer  
Executive Producer  
Broadcast Media  
Used the software for: 6-12 months

### "Great service"

September 20, 2021

5.0

Great experience with Global Call Forwarding!

Pros

Excellent customer support. Easy to set up and implement. Highly recommended.

Cons

Would be nice to be able to have sms for the virtual numbers in order to use them for two factor authentication. Not sure if that's possible, might be some kind of legal roadblock in some countries.

Reason for choosing Global Call Forwarding

Features and ease of use.

Review Source

Response from Global Call Forwarding

September 21, 2021

Thanks!

AB

Antonio B.  
Director  
Telecommunications  
Used the software for: 2+ years

### "Call forwarding servicr"

April 3, 2023

5.0

Call forwarding from mobile phones fron one country to another

Pros

Quality, ease of implementation and customer service

Cons

Documentation requirements a bit too heavy for foreign implementation.

Reason for choosing Global Call Forwarding

More realiable

Review Source

JH

Jack H.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Cannot fault the service"

June 11, 2021

5.0

Brilliant!

Pros

We have used the service to route all our calls from the US, Australia, Canada and the rest of the world to our office in UK, and we have had a brilliant service provided!

Cons

None, the software and service is as expected.

Review Source

Response from Global Call Forwarding

June 15, 2021

Thanks, Jack. It's been great working with you!

JF

John F.  
Business Development Representative  
Computer Software  
Used the software for: I used a free trial

### "Reliable provider"

November 4, 2021

4.0

Quality virtual number service, allows you to buy local number from various locations / area codes in my respective sales territories. Very helpful for increasing answer rate of my phone calls.

Pros

User friendly, super helpful customer support.

Cons

Lack of call logging / not integrated with my current CRM

Review Source

Response from Global Call Forwarding

November 11, 2021

Thanks, John. We really appreciate you as a customer!

RS

Rishabh S.  
Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good product and features"

November 10, 2023

5.0

Good experience, highly recommended, easy to use portal and good customer service.

Pros

Ease to use portal. Good customer support team and competitive pricing

Cons

For India number, CLI is not being forwarded. But i guess this is due to India's regulation

Review Source

RC

Roberto C.  
Marketing Manager  
Education Management  
Used the software for: Less than 6 months

### "Highly recommended"

November 10, 2022

5.0

Pros

Contracting their services is very easy and not bureaucratic at all. The system does work as advertised. I highly recommend it - it helped me increase call connection rates.

Cons

Nothing so far. Everything works as advertised.

Review Source

AK

Axel K.  
Head of CS  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Out-of-the-box solution for local lines"

March 7, 2023

5.0

Very good

Pros

Implementation is easyCustomer support is responsive

Cons

We initially had some limitations because of the type of line selected. Quickly solved by their team.

Review Source

Response from Global Call Forwarding

March 9, 2023

Thank you, Axel, for your kind words. Customer support and service quality are our top priorities.

Similar Products

Featured