# Page 2 | Global Call Forwarding Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Global Call Forwarding the right Telephony solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews --- Global Call Forwarding 4.9 (54) [View alternatives](https://www.capterra.com/p/230253/Global-Call-Forwarding/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Global Call Forwarding ## Showing most helpful reviews Showing 26-50 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DF Derek F. Vice President - Miiddle East and Africa Telecommunications Used the software for: 2+ years ### "Letter of recommendation - From Derek Friend to Global Call Forwarding" April 12, 2023 5.0 Letter of recommendationI wanted to take a moment to express my sincerest gratitude for the exceptional global telephony service I received from you and your team. From the moment I first reached out to your company, I was impressed by the professionalism and attentiveness of your staff. I have been utilising your service for some time now at different companies.Your team always go above and beyond to ensure that all of my needs are met and that I am completely satisfied with the service I receive.When I signed up I was particularly impressed by the level of expertise and knowledge displayed by your staff, who were able to answer all of my questions and provide me with valuable insights and recommendations into the telephone systemI also appreciated the personalized attention I received throughout the process. It was clear that your team truly cares about its clients and takes pride in delivering outstanding service.In today's world, it can be difficult to find companies that truly prioritize customer satisfaction. That's why I wanted to take the time to recognize your exceptional efforts and thank you for your commitment to excellence. I would highly recommend your services to anyone in need, your team have assisted me build an international business.I look forward to working with you again in the future.Thank you once again for all that you do.Sincerely, Pros Global Call Forwarding is a telecommunications company that provides a range of call forwarding and virtual phone number services to businesses and individuals around the world. Some of the best features of Global Call Forwarding include their reliable and flexible call forwarding options, which allow users to forward calls to any device, anywhere in the world. They also offer a variety of virtual phone number options, including toll-free, local, and international numbers, giving businesses the ability to establish a local presence in multiple countries. Additionally, their user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. Overall, Global Call Forwarding's combination of advanced features, global reach, and exceptional customer service make them an excellent choice for businesses and individuals looking for reliable and flexible call forwarding and virtual phone number services. Cons Global Call Forwarding is a leading provider of call forwarding and virtual phone number services, and has gained a reputation for its reliable and flexible solutions. Customers like ourselves who use Global Call Forwarding's services have experienced no issues with the service, and that it works perfectly for our needs and budgets. This is due to the fact that Global Call Forwarding offers a range of features and options, including toll-free, local, and international virtual phone numbers, allowing businesses to establish a local presence in multiple countries. Additionally, Global Call Forwarding's user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. The reliability and flexibility of Global Call Forwarding's services, combined with its exceptional customer service, make it an excellent choice for businesses and individuals looking for a seamless and hassle-free call forwarding and virtual phone number solution. Review Source VR Verified Reviewer Sales Manager Automotive Used the software for: 6-12 months ### "International phone number coverage for our business" December 9, 2022 5.0 Good quality service and local customer support. They're always responsive when we have an issue. Pros They make it easy to get international phone numbers for different markets that we do business in. They're more flexible with documentation requirements than other providers. We can also make outbound calls with our virtual numbers. Cons Integration with our CRM would be nice, but they have a good softphone to make calls from. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) Reason for choosing Global Call Forwarding They were more responsive during the sales process, and they have a local support office in Bangkok. Review Source Response from Global Call Forwarding December 13, 2022 Thank you very much for your kind words. Service quality, customer support, and flexibility are our top priorities. VR Verified Reviewer Sales Executive Automotive Used the software for: 6-12 months ### "Good service for international business expansion" December 7, 2022 5.0 It's been a good service so far which has helped us market our luxury car rental businesses to clients in other countries. We're able to set up local phone numbers to show in our advertisements in target markets, while answering the calls in Bangkok. Pros We're able to set up phone numbers for different Asian countries that we're marketing to. They make it easy to set up a new phone number in another country while receiving the calls at our office in Bangkok. We can also make calls with the same number as a caller ID. Cons Nothing to complain about, but it would be nice if they offered promotions for people to set up multiple phone numbers. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) Reason for choosing Global Call Forwarding Better pricing model and local customer support Review Source Response from Global Call Forwarding December 8, 2022 Thank you for your positive feedback! Global Call Forwarding is always at your service. VR Verified Reviewer Operations Manager Events Services Used the software for: 1-2 years ### "Reliable service, great support, and fair pricing" August 13, 2021 5.0 Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time. Pros Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates. Cons No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) Reason for choosing Global Call Forwarding Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida. Review Source Response from Global Call Forwarding August 18, 2021 Thank you! VR Verified Reviewer Financial Consultant Insurance Used the software for: 6-12 months ### "Easy to use call forwarding, call recording, and VoIP services." June 16, 2022 5.0 Great experience working with them. The services have been reliable and have helped my business. Their sales and support teams are great. Pros It was really easy to get started. The auto-attendant/IVR feature was fairly straight forward and their chat support helped me make sure everything was set up properly. The call recording and outbound features are also very useful for my business. Cons No major cons. Could have voicemail transcription, though. Alternatives considered [AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) Reason for choosing Global Call Forwarding Better pricing and the sales team was more responsive during the evaluation phase. Review Source Response from Global Call Forwarding June 20, 2022 Thanks for your review. We really appreciate the feedback. PS Prabhjot S. Operations manager Airlines/Aviation Used the software for: 6-12 months ### "Very Professional and competent" July 24, 2023 5.0 Excellent Pros Spoke to \[sensitive content hidden\] , Helped me with billing , analyzed by usage , recommended a plan , helped to cut my cost , at the same time made sure I do not end up overusing and gave a recommendation for this as well. A very professional organization through and through. Cons Not found yet. I would share if I find any. Review Source Response from Global Call Forwarding July 27, 2023 Thank you very much for your kind words, Prabhjot, customer support is one of our top priorities! Cris W. Director of Marketing Hospital & Health Care Used the software for: 2+ years ### "Very clever service" June 3, 2021 5.0 Fantastic, positive and friendly. Pros We use this service daily as a way of allowing our small UK-based company to be truly global. We accept calls from the USA, Canada, Australia, and New Zealand as though from a UK phone, and at a really great price. No difficult setup, it just works. And we have a great account handler who reaches out to ensure things are moving along nicely. Highly recommended. Cons There are no cons, it's great software and has continued to work for us. Review Source Response from Global Call Forwarding June 4, 2021 Thank you, Cris. It's been a pleasure working with you and the Healthy Stuff team! JJ Jorge J. CMO Telecommunications Used the software for: Less than 6 months ### "Above and beyond customer service by Miguel" July 13, 2021 5.0 Amazing service, outstanding follow up and problem solving by \[SENSITIVE CONTENT\]. Best customer support that I have ever found and great pricing! Easy to use solution and good look and feel of platform. Recommend 100%, It has become our international numbers provider! Pros Easy to use, great price and amazing customer service Cons solved with the new look and feel of the new control panel Reason for choosing Global Call Forwarding Because of \[SENSITIVE CONTENT\], he made the difference. He went the extra mile to make possible the switch and helped us not loosing the numbers, very professional, patient and result oriented. Best customer service I have ever received. Switched from [AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) Avoxi was extremely unhelpful and expensive for the service they provide. Lack of understanding and flexibility, added to an unbelievable way to ignore the needs of the customers. They changed the plan without any notice and charged us 10 times more during 6 months, unwilling to make any change and making so difficult to port the numbers to another provider. Review Source Response from Global Call Forwarding July 14, 2021 Thanks, Jorge. We're glad that we were able to assist you and look forward to working with you in the future. Service quality and customer support are our top priorities. VR Verified Reviewer Network Administrator Telecommunications Used the software for: 2+ years ### "Excellent Service Provider " June 21, 2022 5.0 Pros Ease of deployment and administration , excellent support team. Cons GCF does not lack in any matter, they are great at what they do. Review Source Response from Global Call Forwarding June 22, 2022 Thank you. It's been a pleasure working with you and your team. SH Scott H. Service - Account manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Global automation company - ease of use" October 2, 2023 5.0 Great customer service team always willing to help. Pros We use Global Call Forwarding for our US office and customers as well as our Customers across the world and Europe office. Customer calls one number and it gets routed to whatever office it needs to go to depending on time of day. Easy process. Cons At first the website interface seemed confusing but the team walked me through it and it easy now. Reason for choosing Global Call Forwarding I was not involved Review Source Response from Global Call Forwarding October 3, 2023 Thank you for your review, Scott. It's been our pleasure serving you and your business! GC Greg C. Customer Service Manager Medical Practice Used the software for: Less than 6 months ### "Reliable service that is easy to use." May 6, 2022 5.0 Overall it's been a great experience. It's affordable, reliable, and easy to use. Pros It's really easy to set up in less than one day. Everything just works smoothly and calls are routed reliably based on rules. Cons No major cons. It's a good service with good support that has been helpful when I needed something. Alternatives considered [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) Reason for choosing Global Call Forwarding The sales team was more responsive and friendler. Switched from [AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) Slightly better call quality and the sales team was more responsive when I reached out. Plus, the other company started charging high admin fees and taxes. Review Source Response from Global Call Forwarding May 10, 2022 Thanks for your review, Greg C. We appreciate having you as a customer! SM Steve M. Director Information Technology and Services Used the software for: 2+ years ### "Good solution and easy to use, would recommend" October 13, 2022 5.0 Good customer service, products we consume are easy to setup and use, overall a good solution Pros easy to use and integrate into our sales channel, supporting our regional client base Cons nothing so far, the service works as expected Review Source Response from Global Call Forwarding October 17, 2022 Thanks, Steve, for your kind words! It was great to meet you in person. MB Matt B. Director of Sales Financial Services Used the software for: 2+ years ### "This is the best in its class... by a long shot" June 8, 2021 5.0 Fantastic, if you need a product in this industry I wouldn't look elsewhere. Pros I have tried many call forwarding softwares and have headaches constantly. Global Call Forwarding has never let me down. They are reliable, affordable and they do what they say they are going to do each and every time. Their customer service is also top notch. Cons I have yet to have a single issue with the product so I can't speak to that. Review Source Response from Global Call Forwarding June 10, 2021 Thank you, Matt. We really appreciate you taking the time to give us feedback. WH William H. Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A good helper for business" April 9, 2024 5.0 Pros Call forwarding is very convenient and easy to set up. The price is moderate, not very expensive Cons There are no discounts and promotions, so there is no willingness to pay in long term Review Source ML Mark L. Owner Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Awsome technology support " October 19, 2022 4.0 Pros I am fairly new to this product and as such needed some assistance with getting set up had the pleasure of being helped by \[SENSITIVE CONTENT\] and was very happy with the help and information that this person gave me was so surprised by the effort that he gave to help me get the software working for me and showing me the features that would help my business would really recommend this company if you want personalised service which is very rare to find these days keep up the great work \[SENSITIVE CONTENT\] Mark love Cons It took me some time to become familiar with the features Review Source Response from Global Call Forwarding October 20, 2022 Thanks, Mark! Customer support and service quality are our top priority. Billy N. App developer Hospital & Health Care Used the software for: 6-12 months ### "Amazing Company" June 7, 2021 5.0 Amazing customer service and always able to assist in any issues we might have Pros I have used this company throughout my everyday work and could not be happier with the service they provide Cons No current issues that we have with Global Forwarding Review Source Response from Global Call Forwarding June 8, 2021 Thanks, Billy. We really appreciate having you as a customer! LG Luca G. Purchase Dept. - Senior Buyer Automotive Used the software for: 1-2 years ### "Global Call Forwarding feedback" August 25, 2021 5.0 Excellent, without any kind of problem or relevant issue. Pros The product is easy to use and to set up, in any case the support is very efficient to help you for the advanced configurations. Cons The integration to our system was not complex and they hear you about missing feature that are useful to be implemented. Reason for choosing Global Call Forwarding Easy to use, not expensive and above all the support. Review Source Response from Global Call Forwarding September 2, 2021 Thanks Luca! NA Nafisah A. Manager Hospital & Health Care Used the software for: I used a free trial ### "Good experience with sale person" August 1, 2023 5.0 Very responsive, proactive, know well about the product. Pros Good experience with sale person, actively asking questions Cons Nothing that I can think of so far. All good Review Source VR Verified Reviewer Executive Producer Broadcast Media Used the software for: 6-12 months ### "Great service" September 20, 2021 5.0 Great experience with Global Call Forwarding! Pros Excellent customer support. Easy to set up and implement. Highly recommended. Cons Would be nice to be able to have sms for the virtual numbers in order to use them for two factor authentication. Not sure if that's possible, might be some kind of legal roadblock in some countries. Reason for choosing Global Call Forwarding Features and ease of use. Review Source Response from Global Call Forwarding September 21, 2021 Thanks! AB Antonio B. Director Telecommunications Used the software for: 2+ years ### "Call forwarding servicr" April 3, 2023 5.0 Call forwarding from mobile phones fron one country to another Pros Quality, ease of implementation and customer service Cons Documentation requirements a bit too heavy for foreign implementation. Reason for choosing Global Call Forwarding More realiable Review Source JH Jack H. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Cannot fault the service" June 11, 2021 5.0 Brilliant! Pros We have used the service to route all our calls from the US, Australia, Canada and the rest of the world to our office in UK, and we have had a brilliant service provided! Cons None, the software and service is as expected. Review Source Response from Global Call Forwarding June 15, 2021 Thanks, Jack. It's been great working with you! JF John F. Business Development Representative Computer Software Used the software for: I used a free trial ### "Reliable provider" November 4, 2021 4.0 Quality virtual number service, allows you to buy local number from various locations / area codes in my respective sales territories. Very helpful for increasing answer rate of my phone calls. Pros User friendly, super helpful customer support. Cons Lack of call logging / not integrated with my current CRM Review Source Response from Global Call Forwarding November 11, 2021 Thanks, John. We really appreciate you as a customer! RS Rishabh S. Architect Information Technology and Services Used the software for: Less than 6 months ### "Good product and features" November 10, 2023 5.0 Good experience, highly recommended, easy to use portal and good customer service. Pros Ease to use portal. Good customer support team and competitive pricing Cons For India number, CLI is not being forwarded. But i guess this is due to India's regulation Review Source RC Roberto C. Marketing Manager Education Management Used the software for: Less than 6 months ### "Highly recommended" November 10, 2022 5.0 Pros Contracting their services is very easy and not bureaucratic at all. The system does work as advertised. I highly recommend it - it helped me increase call connection rates. Cons Nothing so far. Everything works as advertised. Review Source AK Axel K. Head of CS Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Out-of-the-box solution for local lines" March 7, 2023 5.0 Very good Pros Implementation is easyCustomer support is responsive Cons We initially had some limitations because of the type of line selected. Quickly solved by their team. Review Source Response from Global Call Forwarding March 9, 2023 Thank you, Axel, for your kind words. Customer support and service quality are our top priorities. 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