# Gloo Messaging Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gloo Messaging the right Membership Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230260/Gloo/reviews --- Gloo Messaging 4.6 (74) [View alternatives](https://www.capterra.com/p/230260/Gloo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gloo Messaging Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews DS David S Executive PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It was a good mass texting App and mass emails.“ June 18, 2026 JG Jesus G PastorReligious Institutions, Self-employedUsed the software for: Less than 6 months. “With "free" version, we were not aware of time limit and/or character limit. Because we had already used it as a communication means, we did not want to make another sudden change and rip the carpet off from under our parishioner's feet. “ December 3, 2024 DP David P Lead PastorReligious Institutions, Self-employedUsed the software for: 6-12 months. “I've worked with large budgets before but because we are a church plant, we have to be creative and work with free or almost free resources.“ November 4, 2024 DS David S Executive PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “They claim this is to "sustain their commitment," but it is painfully obvious they care more about filling their pockets than supporting their customers.“ June 18, 2026 RB Randy B AssistantReligious Institutions, Self-employedUsed the software for: 6-12 months. “Also, we are a small church and the free ministry tools are the only way we could get into using this system.“ December 9, 2024 DS David S Executive PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Not only did they gut the free tier, but now they are coming after their paying Gloo+ members.“ June 18, 2026 BT Ben T Executive PastorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The ability to organize groups and schedule messages and been one of the best parts!“ December 9, 2024 CM Chris M PastorReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “I find the web interface is glitchy, and depending on what browser you pick, some features do not work.“ November 4, 2024 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CV Courtney V. Discipleship Assistant Religious Institutions Used the software for: 6-12 months ### "Gloo is Great! " December 5, 2024 5.0 Overall, we love how we can send texts to people in our congregation easily whether they are in LifeGroups, Young Adult Ministry, Men's Ministry or anything else. We love using Gloo over emails because people tend to actually respond and check their texts so it is so much more efficient than sending emails. Pros Compared to other texting systems, what we love most about Gloo is that we never run out of credits for the month and our texts can be as long as we want and include pictures and gifs and memos! Cons The integration with Planning Center isn't always perfect. Although we have found some work arounds, the integration with Planning Center has some glitches. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) We kept running out of credits each month and it was the same price to switch to Gloo and have unlimited texting (at the time). Review Source TW Teri W. Team Assistant Religious Institutions Used the software for: 6-12 months ### "Made for ministry and a ministry budget" December 3, 2024 4.0 We switched to Gloo from a texting platform that was charging us for every little thing and was really geared towards marketing, not churches. At that time we had a free plan on Gloo for our kid's ministry at our church. I was thrilled that I could use a platform with so many features for free! Adding the Gloo+ membership to get more groups and add subaccounts for other ministries in my church was huge! Now can we have something for newsletters? :) I would love a newsletter platform that is designed for Churches and non-profits. Pros Affordability, and that it's geared toward churches and not marketing like many other platforms. Cons It has so many features that it can be confusing for new users that aren't computer-savvy. Alternatives considered [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Reason for choosing Gloo Messaging Price was a big factor. Other platforms did offer an affordable price for a bundled church management system we didn't need. We aren't looking to switch our church management platform. Switched from [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Price, but I love the fact that Gloo is meant for churches. Review Source DS David S. Executive Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Complete corporate greed." June 18, 2026 1.0 Complete corporate greed. Slicing credits by 66% for paying members. Gloo has officially abandoned any pretense of serving ministries. What started as a free resource has been changed repeatedly, and this latest update is the final straw. Not only did they gut the free tier, but now they are coming after their paying Gloo+ members. Slashing the Gloo+ credit limit from 15,000 down to a measly 5,000 credits per month, while keeping the price exactly the same, is a massive 66% reduction in value. To make matters worse, they have the nerve to charge an extra $75/month for "Powerpacks" just to get back a fraction of what we were already paying for. They claim this is to "sustain their commitment," but it is painfully obvious they care more about filling their pockets than supporting their customers. It is a classic bait-and-switch. Do not trust this company with your ministry's communication. Pros It was a good mass texting App and mass emails. They gave the illusion that it was going to be free when they first launched. Cons They keep changing what you pay for, and keep increasing the price!!! They don't seem to care about anything outside of MONEY. Alternatives considered [PastorsLine](https://www.capterra.com/p/156080/PastorsLine/) Reason for choosing Gloo Messaging It came down to pricing, and Gloo started out free! Switched from [ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/) Because gloo had more features, and it was said to be free. Review Source AS Andrea S. Pastor Religious Institutions Used the software for: 6-12 months ### "All churches should give it a try! " December 8, 2024 5.0 Very responsive and proactive texting platform. Pros Very user-friendly. Much easier to put data in, edit, etc. than other user platforms. Wish we had converted sooner. Cons Did not quite understand the text message "counter." But - reached out to customer service and they were tremendous help. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Gloo Messaging Heard more about Gloo and frankly find Constant Contact cumbersome. So figured their texting would be as well. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) TIC was simply too expensive. And the breakdown of how many texts you could send seemed unfair based on price. Review Source LF Lamont F. Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "A Must-Have Tool for Church Communication" October 23, 2024 5.0 As a pastor, I have spent a considerable amount of time searching for the right church texting app, and after trying several options, Gloo stands out as the best. We opted for Gloo Plus, but even the free version covers 90% of what the other paid apps offer. Gloo enables us to reach our congregation effortlessly, and after all, isn’t the Kingdom about reaching people? This platform provides a level of professionalism without requiring a technical expert. Straight out of the box, it’s easy to navigate and communicate with large groups. One of the standout features is the wealth of resources aimed at increasing both our knowledge of the product and our faith. Gloo also excels at engaging those who are actively looking for a church, and it’s packed with the tools necessary to keep everyone informed and connected. We won’t stop using Gloo – you can quote me on that! Pros its ease of use and professionalism without needing an expert. The platform is packed with tools to engage your congregation and those seeking a church, along with resources that boost both your knowledge of the product and your faith. Plus, the free version offers nearly everything other paid apps do. Cons Not to many cons. Other than there is so much info you can go down a rabbit how taking in all the knowledge. Not sure that’s a con. Alternatives considered [Elvanto](https://www.capterra.com/p/125780/Elvanto/)[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing Gloo Messaging Gloo offered the best combination of features and ease of use. Gloo provides a professional platform without needing technical expertise, and its free version covers nearly all the essential functions other paid apps offer. It also comes with valuable resources for engaging both your congregation and those seeking a church. Switched from [Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/) Lack the tools we needed to effectively reach the masses. Review Source RB Richard B. Pastor Religious Institutions Used the software for: 1-2 years ### "Great app for us!" November 4, 2024 5.0 Overall, I love it. It is reliable and clean in its presentation of what I send. Pros The fact that if the recipient of a text wishes to answer, I and the only one who gets those. Cons I wish I could send a memo in the ios version of the app. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) Remind App shut us out because we are not a school. Plus, sometimes a person would mysteriously drop from the system. Review Source RWW Richard Wollard W. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Gloo is working great for us: happy campers :-)" November 2, 2024 4.0 I've had a Gloo account for YEARS but never had a use for it. He Gets Us opened up an opportunity for us primary to connect with Explorers. The Explorer feature opened up an opportunity for use to see how we could use Gloo's features in the context of using texting within our church. The journey we have been on with Gloo this past several years has been challenging has we navigated the platform and process changes, but overall, it has been worth it! And thank you for working with us on the price, that is a factor. Pros LOVE the opportunity we have to connect with Explorers! Even if we only build a relationship with a few, it has kept our team's focus on reaching our community for Christ. REALLY LIKE the texting engagement! You have made it easy create keywords and manage them with workflows. Cons Understanding the functionality between the desktop platform and the app is not for the weak at heart. It can be difficult to train users. You've done a good job with the online resources, but the messaging, people, discover, and measure features I'm still trying to navigate. I'm still trying to figure out when to use a 1+ in the US and when I can just use the 10-digit number. It seems like I sometimes get a response from a different number than I text. This could be a carrier issue or an issue with handling Explorer conversations vs inhouse connections. Switched from [Flocknote](https://www.capterra.com/p/149433/Flocknote/) The keyword features are more robust, and Explorer features. Review Source TT Ted T. Pastor Religious Institutions Used the software for: I used a free trial ### "It’s a Ministry Time Savor" November 27, 2024 5.0 I tell every pastor I know about gloo. I’ve used texting services for years and no one can compare. I love the resources, the explorers, the scheduling and follow through texts I can send. It has truly been a life saver for me. I use to spend hours texting and now I can personalize texts to groups but only write one text. Pros The ease of sending messages to one or many from my phone and scheduling for a later time and day. I love getting names of people in need from my community so I can help Cons It’s hard to think of any. We love it and all my staff uses it which is the only program they feel confident to use Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) I got involved in hegetsus and they challenged me to try it. We love it! Review Source DG Darla G. Staff Pastor Religious Institutions Used the software for: Less than 6 months ### "Don't wait! Get gloo NOW!" December 3, 2024 5.0 I waited a year to try this even after I was offered a year to use it free of charge. Even though I missed out on that generous offer, I again checked out gloo and not only received another great deal with no contracts, but found the best customer service from this company I've ever received anywhere. Gloo is here to make you successful whether it is reaching your community or staying in communication with your own congregation. It's simple to use and very effective! Pros I liked Gloo's low cost to use! I couldn't afford NOT to use this system! Cons Haven't found anything I don't like yet. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Gloo did the same thing for a far less price and I was able to set up 2 accounts for the price of one where I didn't have to pay a second price for our 2nd campus. Review Source TW Tim W. Pastor Religious Institutions Used the software for: 1-2 years ### "Gloo Helps Us Communicate" December 3, 2024 5.0 Pros The ease of communicating with potential guests to our church Cons The limitations of integrations with Facebook, organizing groups, and ease of moving people around. Alternatives considered [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Reason for choosing Gloo Messaging It was cheaper to switch to Gloo. Even with the limited features. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Gloo was cheaper and I had to choose if it was worth sacrificing features. Review Source MS Matt S. Lead Pastor Religious Institutions Used the software for: 6-12 months ### "Very positive experience" December 3, 2024 5.0 We've enjoyed Gloo and have appreciated how it has helped our church community stay connected! Pros Excellent messaging platform that is free. Integration with Planning Center. Discounts on really helpful related software. Cons The contact groups and integrations can sometimes get messy. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) less expensive option than clearstream so we made the switch Review Source PK Phillip K. Pastor Gen Overseer Religious Institutions Used the software for: 1-2 years ### "Gloo and Gloo+ have been one of our most effective tools! " November 1, 2024 5.0 A+++++ This experience has been positive in every way! Pros I like all the different functions of gloo. It started out as a free service, but we upped the game to gloo+ as we love the features. It's been a real blessing to us! Cons Concerning the explorers section, we should be able to have choices about certain experiences that we are limited in helping with. Just thankful for the chance to help as many as we can. Switched from [Heroku](https://www.capterra.com/p/158191/Heroku/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) It was becoming so complicated and expensive. Plus so little customer support Review Source JP Joe P. Senior Leader Religious Institutions Used the software for: Less than 6 months ### "The Best Texting Service Ever!" October 23, 2024 5.0 This has really pushed our ministry to the next level technologically. It makes enlarges our reach and we can see the impact! Pros It is so user friendly to the average user. Everything is at your fingertips. Our ministries are able to maneuver with ease, especially prayer request and new members. Cons I feel like at least 5 groups should be extended to the first plan for maximization. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) The ease and the reviews we favorable for our congregation Review Source KF Kevin F. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Great for Churches" December 3, 2024 5.0 We moved from a less feature rich tool to Gloo and have had a wonderful experience. Pros Gloo provides robust features that are innovative for churches. The ability to have multiple inboxes and assignments is a huge help. Cons Some of the features had some bugs that required me to reach out to support. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Gloo had additional features that set it apart. Review Source JT Jamin T. Youth Pastor Religious Institutions Used the software for: Less than 6 months ### "Gloo is for YOU!" November 1, 2024 5.0 9/10 easily, with a few more adjustments this product will be so close to perfect! Pros The simplicity of messaging, the interface of what all is available, and the fact that its so perfect for church communication! Cons That I dont get notifications/red numbers on my Gloo app, it makes it easy to forget that there are messages I need to respond to. Also that messaging from the phone compared to the computer has FAR less options and ways to save/edit info. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) They didn't offer as much as Gloo. This was an easy choice. Review Source CH Chris H. Pastor Religious Institutions Used the software for: 6-12 months ### "Lifesaver for small churches" November 2, 2024 5.0 Love it. It has worked out great for our church. Pros Offers a service for small churches that they can't get anywhere else. Cons A little non-intuitive. Takes some getting used to. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) More suited to churches. Remind was a school product that we were adapting. Review Source KA Kennisha A. Church Clerk Religious Institutions Used the software for: Less than 6 months ### "Gloo UP!!! Love it!!" November 2, 2024 5.0 The experience has been amazing!! Our experience has been great and we are moving on with announcements to get the word out to the masses. Pros We are able to get the news to the church members fast and with flyers. Our seniors love the pictures!! Cons I don’t have any at the time. I believe we are having an amazing experience and we are going to continue to enjoy. Switched from [CallingPost](https://www.capterra.com/p/196048/CallingPost/) The cost and the church is needing to save because we were affected by Hurricane Beryl. The other thing is with Calling Post we could not send out flyers with our messages/announcements. Review Source KI Kyle I. Pastor Non-Profit Organization Management Used the software for: 2+ years ### "High praise for Gloo" December 4, 2024 4.0 I've been using gloo for years and I have been very pleased with the amount of and variety of ministry resources they offer to equip the church to fulfill its mission. Pros The texting services make it extremely easy to send texts to your entire church! As well, there are tons of resources for sermons, outreach and ministry that the value of the cost is more than worth it! Cons We are unable to see the number of people who actually open and read our text messages. Review Source DH David H. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Nearly Endless Benefits" December 3, 2024 5.0 The customer success team is super helpful and understands ministry. They take the time to understand your context and needs and offer solutions that will give you the most benefit. The platform is user friendly and helps us keep in contact with the congregation easily. Pros Gloo is easy to use and the tools and resources seem nearly endless. If Gloo doesn't offer it, it's available through their partners in the marketplace, at a significant discount. Cons Doesn't include AI tools for sermon clips, discussion guides, etc. Migrating workflows is a manual process. Review Source AG Antonio G. Associate Pastor Religious Institutions Used the software for: 6-12 months ### "Gloo is "A Game Changer" " October 23, 2024 4.0 I’m a huge fan of Gloo+ and often tell others about it! The features and community have really resonated with me, and I believe it has a lot to offer. I love sharing my positive experiences and encouraging others to check it out. It's a platform that I truly believe can make a difference for many people. Please do no go up in price! Pros I really appreciated the free texting and broadcast feature. It made it incredibly easy to stay connected with others and share important updates or messages quickly. This functionality enhanced communication and helped build a sense of community. Additionally, I found the tech support to be quick and very helpful. Whenever I had questions or encountered issues, the support team was responsive and knowledgeable, which made my experience much smoother. Their assistance gave me confidence in using the platform fully Cons While I found the onboarding process to be somewhat easy and cool, I think it would have been even better with the support of an onboarding specialist. As a tech-savvy person, I managed to get through it, but having someone available to guide users through the features and setup would make the experience smoother for everyone. It would help ensure that all users feel confident and supported right from the start. I am not using 10% what I need to be using and that is a problem. Review Source PM Peter M. Pastor Religious Institutions Used the software for: 1-2 years ### "Best tools for small or large churches " November 1, 2024 5.0 Best system ever for saving time, communicating and reaching hurting people in our community. We are In year 3 and it just keeps getting better. Pros I love having text message systems that Info without a person sending it directly from their phone and everyone’s phone blowing up dozens of times when it only needed to be one way once. We also love the multiple tools available so at times we don’t have hunt them down , but look to Gloo first and they usually got the tool we need for the task at hand. Cons No quick access to talk to someone about a question. But they are there just not as available as the AI responders that sometimes don’t always cut it in time . Review Source LF Larry F. President Religious Institutions Used the software for: 1-2 years ### "Gloo is a great platform for churches wanting to use texting." November 1, 2024 4.0 We have been passed with Gloo. It works well and is reasonably fast. Pros Ease of use, workflows. Alloeing different groups to help segment your members. Cons App needs work, needs to have improvements like what you have done on the website app. Review Source DR Diamond R. Pastor Religious Institutions Used the software for: 6-12 months ### "I wish I found you sooner!" October 23, 2024 5.0 It's been a wonderful tool for reaching my congregation and community. I have told several ministries about this tool and they are now using it. I love it. Pros It's a great resource for reaching the congregation and community. It has been very easy to navigate and the support team is great. Cons There are some learning curves for new users, but they are easily remedied by reaching out. Review Source GN George N. Executive Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Loving Gloo" December 3, 2024 5.0 Great. Love the features of texting, and look forward to learning more about the engagement tools and training offered through Gloo. Pros The two way texting and the ability for multiple staff members to see the text messages. Cons The steps involved with syncing new lists to Planning Center is not intuitive. Each time I need to add a new list sync, I fumble around with the steps to connect it. Review Source JT Jeff T. Pastor Religious Institutions Used the software for: Less than 6 months ### "Love Gloo Texting service " October 29, 2024 5.0 Very effective and the church engagement is great. Pros The ease of use and generous data limits. Cons Nothing yet. I’d like to see more pictures to load. Alternatives considered [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Reason for choosing Gloo Messaging Ease of use and cost was decision maker. Review Source Similar Products Featured ## Related categories [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Church Management](https://www.capterra.com/church-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.