# Gloo Messaging Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gloo Messaging the right Membership Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230260/Gloo/reviews --- Gloo Messaging 4.7 (73) [View alternatives](https://www.capterra.com/p/230260/Gloo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gloo Messaging Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DP David P Lead PastorReligious Institutions, Self-employedUsed the software for: 6-12 months. “I've worked with large budgets before but because we are a church plant, we have to be creative and work with free or almost free resources.“ November 4, 2024 JG Jesus G PastorReligious Institutions, Self-employedUsed the software for: Less than 6 months. “With "free" version, we were not aware of time limit and/or character limit. Because we had already used it as a communication means, we did not want to make another sudden change and rip the carpet off from under our parishioner's feet. “ December 3, 2024 RB Randy B AssistantReligious Institutions, Self-employedUsed the software for: 6-12 months. “Also, we are a small church and the free ministry tools are the only way we could get into using this system.“ December 9, 2024 CM Chris M PastorReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “I find the web interface is glitchy, and depending on what browser you pick, some features do not work.“ November 4, 2024 BT Ben T Executive PastorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The ability to organize groups and schedule messages and been one of the best parts!“ December 9, 2024 DP David P Lead PastorReligious Institutions, Self-employedUsed the software for: 6-12 months. “Gloo doesn't allow very large picture or video files.“ November 4, 2024 LF Lamont F PastorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “As a pastor, I have spent a considerable amount of time searching for the right church texting app, and after trying several options, Gloo stands out as the best.“ October 23, 2024 GN George N Executive PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Each time I need to add a new list sync, I fumble around with the steps to connect it.“ December 3, 2024 ## Showing most helpful reviews Showing 1-25 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CV Courtney V. Discipleship Assistant Religious Institutions Used the software for: 6-12 months ### "Gloo is Great! " December 5, 2024 5.0 Overall, we love how we can send texts to people in our congregation easily whether they are in LifeGroups, Young Adult Ministry, Men's Ministry or anything else. We love using Gloo over emails because people tend to actually respond and check their texts so it is so much more efficient than sending emails. Pros Compared to other texting systems, what we love most about Gloo is that we never run out of credits for the month and our texts can be as long as we want and include pictures and gifs and memos! Cons The integration with Planning Center isn't always perfect. Although we have found some work arounds, the integration with Planning Center has some glitches. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) We kept running out of credits each month and it was the same price to switch to Gloo and have unlimited texting (at the time). Review Source TW Teri W. Team Assistant Religious Institutions Used the software for: 6-12 months ### "Made for ministry and a ministry budget" December 3, 2024 4.0 We switched to Gloo from a texting platform that was charging us for every little thing and was really geared towards marketing, not churches. At that time we had a free plan on Gloo for our kid's ministry at our church. I was thrilled that I could use a platform with so many features for free! Adding the Gloo+ membership to get more groups and add subaccounts for other ministries in my church was huge! Now can we have something for newsletters? :) I would love a newsletter platform that is designed for Churches and non-profits. Pros Affordability, and that it's geared toward churches and not marketing like many other platforms. Cons It has so many features that it can be confusing for new users that aren't computer-savvy. Alternatives considered [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Reason for choosing Gloo Messaging Price was a big factor. Other platforms did offer an affordable price for a bundled church management system we didn't need. We aren't looking to switch our church management platform. Switched from [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Price, but I love the fact that Gloo is meant for churches. Review Source JH James H. Pastor Religious Institutions Used the software for: Less than 6 months ### "Maybe too early to tell" November 2, 2024 3.0 As a text blast tool, it's great. I have not seen any fruit from it's use, though. I don't get many replies. No visitors have come from the new mover mailers. Few explorer's issues are fully resolved before they just stop responding to messages. I feels like I can use Gloo to dispense information to my congregation, but little else. It's been about four months. Maybe it's still too early to tell... Pros It's really easy to connect with my congregation and I love that texting is free. Cons I keep having issues with notifications. I am currently in the third time of not receiving notifications when someone sends a message. Seems to primarily be a mobile app issues. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Gloo Messaging It was free to text my whole church. I use it for a couple teams, too. Review Source AS Andrea S. Pastor Religious Institutions Used the software for: 6-12 months ### "All churches should give it a try! " December 8, 2024 5.0 Very responsive and proactive texting platform. Pros Very user-friendly. Much easier to put data in, edit, etc. than other user platforms. Wish we had converted sooner. Cons Did not quite understand the text message "counter." But - reached out to customer service and they were tremendous help. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Gloo Messaging Heard more about Gloo and frankly find Constant Contact cumbersome. So figured their texting would be as well. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) TIC was simply too expensive. And the breakdown of how many texts you could send seemed unfair based on price. Review Source RWW Richard Wollard W. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Gloo is working great for us: happy campers :-)" November 2, 2024 4.0 I've had a Gloo account for YEARS but never had a use for it. He Gets Us opened up an opportunity for us primary to connect with Explorers. The Explorer feature opened up an opportunity for use to see how we could use Gloo's features in the context of using texting within our church. The journey we have been on with Gloo this past several years has been challenging has we navigated the platform and process changes, but overall, it has been worth it! And thank you for working with us on the price, that is a factor. Pros LOVE the opportunity we have to connect with Explorers! Even if we only build a relationship with a few, it has kept our team's focus on reaching our community for Christ. REALLY LIKE the texting engagement! You have made it easy create keywords and manage them with workflows. Cons Understanding the functionality between the desktop platform and the app is not for the weak at heart. It can be difficult to train users. You've done a good job with the online resources, but the messaging, people, discover, and measure features I'm still trying to navigate. I'm still trying to figure out when to use a 1+ in the US and when I can just use the 10-digit number. It seems like I sometimes get a response from a different number than I text. This could be a carrier issue or an issue with handling Explorer conversations vs inhouse connections. Switched from [Flocknote](https://www.capterra.com/p/149433/Flocknote/) The keyword features are more robust, and Explorer features. Review Source LF Lamont F. Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "A Must-Have Tool for Church Communication" October 23, 2024 5.0 As a pastor, I have spent a considerable amount of time searching for the right church texting app, and after trying several options, Gloo stands out as the best. We opted for Gloo Plus, but even the free version covers 90% of what the other paid apps offer. Gloo enables us to reach our congregation effortlessly, and after all, isn’t the Kingdom about reaching people? This platform provides a level of professionalism without requiring a technical expert. Straight out of the box, it’s easy to navigate and communicate with large groups. One of the standout features is the wealth of resources aimed at increasing both our knowledge of the product and our faith. Gloo also excels at engaging those who are actively looking for a church, and it’s packed with the tools necessary to keep everyone informed and connected. We won’t stop using Gloo – you can quote me on that! Pros its ease of use and professionalism without needing an expert. The platform is packed with tools to engage your congregation and those seeking a church, along with resources that boost both your knowledge of the product and your faith. Plus, the free version offers nearly everything other paid apps do. Cons Not to many cons. Other than there is so much info you can go down a rabbit how taking in all the knowledge. Not sure that’s a con. Alternatives considered [Elvanto](https://www.capterra.com/p/125780/Elvanto/)[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing Gloo Messaging Gloo offered the best combination of features and ease of use. Gloo provides a professional platform without needing technical expertise, and its free version covers nearly all the essential functions other paid apps offer. It also comes with valuable resources for engaging both your congregation and those seeking a church. Switched from [Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/) Lack the tools we needed to effectively reach the masses. Review Source DG Darla G. Staff Pastor Religious Institutions Used the software for: Less than 6 months ### "Don't wait! Get gloo NOW!" December 3, 2024 5.0 I waited a year to try this even after I was offered a year to use it free of charge. Even though I missed out on that generous offer, I again checked out gloo and not only received another great deal with no contracts, but found the best customer service from this company I've ever received anywhere. Gloo is here to make you successful whether it is reaching your community or staying in communication with your own congregation. It's simple to use and very effective! Pros I liked Gloo's low cost to use! I couldn't afford NOT to use this system! Cons Haven't found anything I don't like yet. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Gloo did the same thing for a far less price and I was able to set up 2 accounts for the price of one where I didn't have to pay a second price for our 2nd campus. Review Source TW Tim W. Pastor Religious Institutions Used the software for: 1-2 years ### "Gloo Helps Us Communicate" December 3, 2024 5.0 Pros The ease of communicating with potential guests to our church Cons The limitations of integrations with Facebook, organizing groups, and ease of moving people around. Alternatives considered [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Reason for choosing Gloo Messaging It was cheaper to switch to Gloo. Even with the limited features. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Gloo was cheaper and I had to choose if it was worth sacrificing features. Review Source TT Ted T. Pastor Religious Institutions Used the software for: I used a free trial ### "It’s a Ministry Time Savor" November 27, 2024 5.0 I tell every pastor I know about gloo. I’ve used texting services for years and no one can compare. I love the resources, the explorers, the scheduling and follow through texts I can send. It has truly been a life saver for me. I use to spend hours texting and now I can personalize texts to groups but only write one text. Pros The ease of sending messages to one or many from my phone and scheduling for a later time and day. I love getting names of people in need from my community so I can help Cons It’s hard to think of any. We love it and all my staff uses it which is the only program they feel confident to use Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) I got involved in hegetsus and they challenged me to try it. We love it! Review Source RB Richard B. Pastor Religious Institutions Used the software for: 1-2 years ### "Great app for us!" November 4, 2024 5.0 Overall, I love it. It is reliable and clean in its presentation of what I send. Pros The fact that if the recipient of a text wishes to answer, I and the only one who gets those. Cons I wish I could send a memo in the ios version of the app. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) Remind App shut us out because we are not a school. Plus, sometimes a person would mysteriously drop from the system. Review Source PK Phillip K. Pastor Gen Overseer Religious Institutions Used the software for: 1-2 years ### "Gloo and Gloo+ have been one of our most effective tools! " November 1, 2024 5.0 A+++++ This experience has been positive in every way! Pros I like all the different functions of gloo. It started out as a free service, but we upped the game to gloo+ as we love the features. It's been a real blessing to us! Cons Concerning the explorers section, we should be able to have choices about certain experiences that we are limited in helping with. Just thankful for the chance to help as many as we can. Switched from [Heroku](https://www.capterra.com/p/158191/Heroku/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) It was becoming so complicated and expensive. Plus so little customer support Review Source LR Lucinda R. Administrator Religious Institutions Used the software for: Less than 6 months ### "Gloo for the Win!" December 3, 2024 4.0 I love Gloo! The team at Gloo is great! The platform is easy to use and our attendees took to it right away. Pros Ease of pictures and emoji's with the texts. GREAT customer service! Great Templates! Cons Emails, we do send emails to our older attendees and I'd like it to be more user friendly and customizable. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Cost of product and pricing structure based on text length and picture/emoji use. Review Source KH Kirk H. Minister Religious Institutions Used the software for: Less than 6 months ### "Gloo is the best!" November 2, 2024 5.0 Everyone on our staff loves using Gloo. It is far superior than when we had a similar church texting application. Pros The ability to send long texts when needed. Cons Not being able to send a PDF document. Also, not being able to shorten URL's Switched from [Flocknote](https://www.capterra.com/p/149433/Flocknote/) Limited text, no ability to send pictures or links. Review Source KF Kevin F. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Great for Churches" December 3, 2024 5.0 We moved from a less feature rich tool to Gloo and have had a wonderful experience. Pros Gloo provides robust features that are innovative for churches. The ability to have multiple inboxes and assignments is a huge help. Cons Some of the features had some bugs that required me to reach out to support. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Gloo had additional features that set it apart. Review Source KA Kennisha A. Church Clerk Religious Institutions Used the software for: Less than 6 months ### "Gloo UP!!! Love it!!" November 2, 2024 5.0 The experience has been amazing!! Our experience has been great and we are moving on with announcements to get the word out to the masses. Pros We are able to get the news to the church members fast and with flyers. Our seniors love the pictures!! Cons I don’t have any at the time. I believe we are having an amazing experience and we are going to continue to enjoy. Switched from [CallingPost](https://www.capterra.com/p/196048/CallingPost/) The cost and the church is needing to save because we were affected by Hurricane Beryl. The other thing is with Calling Post we could not send out flyers with our messages/announcements. Review Source TR Todd R. Campus Pastor Religious Institutions Used the software for: Less than 6 months ### "I HIGHLY recommend Gloo!" December 3, 2024 5.0 Excellent. We were very close to using another texting platform and I am very thankful we did not! Gloo offers so many resources that we have not even begun to use. Pros Gloo's platform is very robust, especially in terms of price. The interface is easy to navigate. I have reached out to customer service and they are very timely in their response, which is very helpful! Cons In a perfect world, I wish Gloo's texting capability was synced with Planning Center. For example, it would be nice not to have to run two workflows for people visiting the church for the first time. Again, I know that is very complicated, but in a perfect world, the two would work hand-in-hand. I absolutely love the Explorer option on Gloo (that's actually how our church started using Gloo) however, I wish that the people reaching out to us engaged with us a little more when we text them back. I also know this has nothing to do with how Gloo functions because it up to the people to respond. Review Source CS Charley S. Church Administrator Religious Institutions Used the software for: 6-12 months ### "Make your ministry life easier. Get Gloo+" December 3, 2024 5.0 Easy to set up, great customer service and the program just works. We have increased our connections significantly since adding Gloo+. The youth love the ability to have their own number and area. Pros works flawlessly with Planning Center Online Customer Service is impecable Different text numbers for different ministries. Cons I have not found a single thing I do not like about Gloo+. Review Source TF Tim F. Pastor Religious Institutions Used the software for: 1-2 years ### "Solid texting alternative " October 29, 2024 5.0 Over all my experience is very favorable. I like the features I have. Pros Ease of use, they keep improving the platform to make it easier to use. Great and easy way to connect with people. Cons Cost. I wish they would setup up the subscription progress. Instead of paying the full amount for everything, to pay to the level you need. Review Source RS Rhonda S. Executive Assistant Religious Institutions Used the software for: 6-12 months ### "Gloo Makes Texting Efficient" October 28, 2024 4.0 Once I understood the language used for areas of the platform, like Broadcasts instead of texts, the platform is fairly easy to use. It also helps me be efficient with the work I have to do. And, finally, the customer service representatives are always courteous and helpful. Pros I like that Gloo integrates with several databases that allows you to send emails with ease. Cons I have had technical difficulties with names being in some groups that I didn't add nor want in those groups. Review Source DL David L. Executive Pastor Religious Institutions Used the software for: 6-12 months ### "An Excellent Outreach Catalyst" October 23, 2024 4.0 Overall Gloo is an excellent catalyst to engage the public regarding specific issues. Those seeking help reach out and the explorers are far more open to discussion and receiving help. Pros Direct contact through the site using set parameters. Cons The status settings are vague and sorting is a bit challenging. Conversations over time can become lengthy and tracking information can be labor intensive. Review Source SS Scott S. Senior Pastor Religious Institutions Used the software for: 6-12 months ### "Gloo Connects Community" November 2, 2024 5.0 We have loved it. Pros Gloo has expanded our ability to directly connect with our church and minister outreach to the community. Cons Unclear about free and paid resources until you've accessed each batch. Review Source JS Jeffrey S. St Director Family Division Religious Institutions Used the software for: 1-2 years ### "Exceeds our expectation:" October 22, 2024 5.0 Overall I enjoy the Gloo experience. It does exactly what we need it to do for our ministry. Pros Mass broadcast messages allows us to get frequent messages to our congregants on what’s going on in the ministry. Cons Uploading new members in bulk. Sometime run into security delays Review Source PL Paul L. Program Director and Missionary Religious Institutions Used the software for: Less than 6 months ### "Pleased with Gloo" October 23, 2024 4.0 So far we are pleased with Gloo. The customer service is very good Pros Ability to group and broadcast texts. We use it to send out reminders of meetings Cons Paying for extra groups. It was free right before we signed up. Guess we waited just a tad too long. :) Still once you do all the math, it's still the least expensive for what we do Switched from [Flocknote](https://www.capterra.com/p/149433/Flocknote/) Better usage and consistant phone number Review Source JK Joel K. Sr Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Gloo is Great!" October 23, 2024 5.0 It hs been a very effective tool for staying in contact with my people. Pros The functionality of the system. It allows me to do everything I want to do easily and quickly. Cons I haven't found anything that I like the least. Review Source GM Gina M. Office Admin Religious Institutions Used the software for: Less than 6 months ### "Glow Experience" October 29, 2024 5.0 Very good, it is very easy and user friendly. Pros Glow comes in very handy for our Church updates to our members. Cons Nothing, we are very pleased with the use of Gloo. 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