# Gloo Messaging Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gloo Messaging Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/230260/Thryve

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# 

 Gloo Messaging Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Gloo Messaging

## What is Gloo Messaging?

Gloo Messaging is a communication platform designed to help busy ministry leaders see more connections and life changes in their church. With a suite of tools, church leaders can leverage advanced texting and automation tools to reach more people, effectively connect with members, and follow up with new guests. Unlike other church texting options, Gloo Messaging offers superior features at a lower cost, including a generous free version that outperforms most paid alternatives. Join thousands of churches using Gloo each week to save time, reduce costs, and enhance their ministry impact.

## What is Gloo Messaging used for?

[Church Management](https://www.capterra.com/church-management-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$49

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Gloo Messaging

4.7 (73)

VS.

[4.8 (655)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting Price

$49

Flat Rate

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (73)

Ease Of Use

4.7 (655)

Value For Money

4.8 (72)

Value For Money

4.5 (586)

Customer Service

4.8 (73)

Customer Service

4.8 (560)

## Gloo Messaging alternatives

[4.8 (857)](https://www.capterra.com/p/125787/ChurchTrac/reviews/)

Starting price

$9.00

Per User, Per Month

Highest Rated

[4.9 (151)](https://www.capterra.com/p/184192/Chmeetings/reviews/)

Starting price

$12.00

Per User, Per Month

[4.7 (1,137)](https://www.capterra.com/p/76708/Planning-Center/reviews/)

Starting price

Contact vendor for pricing

[4.4 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/230260/Gloo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

SMS Messaging

5.0 (41)

68.29% of 41 reviewers that rated this feature as important or highly important

Send messages via SMS

Alerts/Notifications

4.5 (31)

61.29% of 31 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Import/Export

4.3 (28)

53.57% of 28 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Contact Management

4.3 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Communication Management

4.8 (23)

60.87% of 23 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Member Communication

4.6 (22)

86.36% of 22 reviewers that rated this feature as important or highly important

Contact members listed in the database through email, SMS, social, phone, etc.

Gloo Messaging 37 features

Send and receive text messages to communicate with clients or prospects in real-time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Set campaign schedules by selecting start, pause, and end dates

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Primarily serving churches and religious organizations

Track interaction history by documenting conversations for contacts

Send messages to multiple subscribers at the same time

Contact members listed in the database through email, SMS, social, phone, etc.

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Personalize text messages using templates and custom fields

Manage multiple campaigns in one system

Enable custom polls/voting to facilitate decision-making or increase engagement

Matrix barcode that stores information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Track visitors and purpose of visits

Manage volunteer information and direct volunteer resources

Get Advice

We can help you find the software with the features you need.

Features

4.6 (73)

4.6

Based on 73 reviews

## Pricing

Value for money

4.8 (72)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/230260/Gloo/pricing/)

Gloo Free

$0.00

It includes:

-   10,000 message credits / month
-   Broadcasts
-   ChMS Integrations
-   Workflows
-   Prayer Inbox
-   Messaging Analytics

Gloo+

$49.00

Flat Rate,Per Month

It includes:

-   15,000 message credits / month
-   Broadcasts
-   Unlimited Workflows & Keywords
-   ChMS Integrations
-   Video Messaging
-   Live Polls
-   Subaccounts
-   Direct Mail to New Movers
-   Explorer Connections
-   Sermon Kits
-   Exclusive Discounts on Partner Church Software
-   Unlimited Team Members
-   Unlimited People Contacts
-   Unlimited Groups
-   Messaging Analytics

Value for money

4.8 (72)

4.8

Based on 72 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[

Rock RMS](https://www.capterra.com/p/141654/Rock-RMS/)[

MinistryPlatform](https://www.capterra.com/p/110437/MinistryPlatform/)[

Salesforce B2B Commerce](https://www.capterra.com/p/250734/Salesforce-B2B-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (73)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (73)

4.8

Based on 73 reviews

## User reviews

Overall rating

4.7

Based on 73 reviews

Filter by rating

5(52)

4(19)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EC

Eugene C.

Senior Pastor

Religious Institutions

### "if you want to stick together use Gloo!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2025

My overall experience has been great. It has helped me to not only reach those that are local but those that have connected with the ministry over time.

Pros

It is user friendly and wow it really helps connect the church. I've been learning all of the features and it has been good at connecting me with ministry leaders.

Cons

Just the learning curve for the older members to understand how thing are moving to a data driven plat-form.

Alternatives considered

[Realm](https://www.capterra.com/p/146265/Realm/)

Reasons for choosing Gloo Messaging

user friendly and learning curve for staff

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sam K.

Creative Director

Religious Institutions

### "Higher Discipleship Capabilities"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

Gloo has helped us connect more frequently with our congregation because we are able to send so many more messages than with our previous system for the same cost!

Pros

Continually updating feature. Customer service has been great! The (virtually) unlimited texts for the price is fantastic!

Cons

Every so often there are minor outages to systems we have setup, but customer support has been great to work with and corrected issues quickly!

Switched from

[Clearstream](https://www.capterra.com/p/158103/Clearstream/)

Price for the return of investment we are getting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jonas B.

Pastor

Religious Institutions

### "Gloo is Fantastic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2024

Gloo Plus has been a game-changer for us. We use texting and continue to grow in learning all that is available to us.

Pros

Gloo is a great platform for connecting with people exploring their faith. The tools for texting are top-shelf.

Cons

I can't think of anything I don't like about Gloo.

Switched from

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

We found the pricing and features to be a better solution using Gloo.

Alternatives considered

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Reasons for choosing Gloo Messaging

The price and features were a better mix with Gloo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Ben T.

Executive Pastor

Non-Profit Organization Management

### "Nothing but AWESOME"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2024

The Gloo experience has been nothing but delightful. It has made getting in contact with people and sending out daily messages so much less of a hassle for everyone. So grateful!

Pros

Gloo has been super easy to use. With its easy-to-understand tutorials and extremely helpful customer service team we have been able to easily get over hurdles. The ability to organize groups and schedule messages and been one of the best parts! The discount on the new mover cards have also been super great. Love the idea of being able to reach new families!

Cons

Nothing! Even with small issues, the gloo support team has been there to answer any questions. Austin in specifically has gotten on a few meetings with us to show us through something unfamiliar and teach us more about new offers or add-ons they have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Randy B.

Assistant

Religious Institutions

### "Very happy with GLOO!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2024

Love it! Great ministry tool and they offer great help through the GLOO Help Center.

Pros

Email is dead, broadcasting a text to our church is more effective. We use the memo feature and create email quality info, plus in the text we add short videos, and links to our worship music with lyrics, which helps introduce our songs before Sunday. Also, we created a text message game for our fall festival guests by using workflows that gave clues leading to trigger words for the next steps. It is now super easy to get prayers requests, feedback, and a lot more. Also, we are a small church and the free ministry tools are the only way we could get into using this system.

Cons

I would like to create memos without having to create a message first, then save the message, then go back and edit the memo, and then go back and send the text broadcast. Bugs also are a problem, trying to send a video now cancels the text from being delivered. It worked before, right now the engineers are looking for solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Andrea S.

Pastor

Religious Institutions

### "All churches should give it a try! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2024

Very responsive and proactive texting platform.

Pros

Very user-friendly. Much easier to put data in, edit, etc. than other user platforms. Wish we had converted sooner.

Cons

Did not quite understand the text message "counter." But - reached out to customer service and they were tremendous help.

Switched from

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

TIC was simply too expensive. And the breakdown of how many texts you could send seemed unfair based on price.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reasons for choosing Gloo Messaging

Heard more about Gloo and frankly find Constant Contact cumbersome. So figured their texting would be as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Stephen A.

Assistant Pastor

Religious Institutions

### "Best messaging provider for churches"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2024

Overall, Gloo can't be beat for the price point. It is so much more bang for the buck compared to other texting providers, and on top of that it offers a bunch of other features that others don't.

Pros

Automation options, scheduled messages, segmentation, the Planning Center integration, and the ability to receive replies

Cons

With Gloo messaging, I wish it were easier to also use it as a personal texting number to engage with people one-on-one.

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Gloo Messaging is so much more dynamic and useful than Planning Center texting

Alternatives considered

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Reasons for choosing Gloo Messaging

It's way less expensive and offers more features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CV

Courtney V.

Discipleship Assistant

Religious Institutions

### "Gloo is Great! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2024

Overall, we love how we can send texts to people in our congregation easily whether they are in LifeGroups, Young Adult Ministry, Men's Ministry or anything else. We love using Gloo over emails because people tend to actually respond and check their texts so it is so much more efficient than sending emails.

Pros

Compared to other texting systems, what we love most about Gloo is that we never run out of credits for the month and our texts can be as long as we want and include pictures and gifs and memos!

Cons

The integration with Planning Center isn't always perfect. Although we have found some work arounds, the integration with Planning Center has some glitches.

Switched from

[Clearstream](https://www.capterra.com/p/158103/Clearstream/)

We kept running out of credits each month and it was the same price to switch to Gloo and have unlimited texting (at the time).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Brian S.

Associate Pastor

Religious Institutions

### "Postive Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2024

It's been extremely positive. We've decided to pay for their services.

Pros

Gloo puts us into contact with hurting people in the community who need Jesus.

Cons

I've noticed the recent partnership with Outreach has led to a few hiccups. I believe this is due to organizational restructuring. These have been minor and I appreciate the partnership overall, because it will lead to great opportunities in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KI

Kyle I.

Pastor

Non-Profit Organization Management

### "High praise for Gloo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2024

I've been using gloo for years and I have been very pleased with the amount of and variety of ministry resources they offer to equip the church to fulfill its mission.

Pros

The texting services make it extremely easy to send texts to your entire church! As well, there are tons of resources for sermons, outreach and ministry that the value of the cost is more than worth it!

Cons

We are unable to see the number of people who actually open and read our text messages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230260/Gloo/reviews/)

Popular comparisons

[Clearstream vs Gloo Messaging](https://www.capterra.com/compare/158103-230260/Clearstream-vs-Gloo)[Planning Center vs Gloo Messaging](https://www.capterra.com/compare/76708-230260/Planning-Center-vs-Gloo)

[Text In Church vs Gloo Messaging](https://www.capterra.com/compare/142758-230260/Text-In-Church-vs-Gloo) 

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