# Page 2 | ACI Learning Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 2 - Capterra's in-depth exploration of ACI Learning Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of ACI Learning Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/230332/ACI-Learning

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Page 2 - ACI Learning Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

ACI Learning

## User reviews

ET

EBONY T.

Ceo

Apparel & Fashion

### "Finally a environment I am able to be myself "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 19, 2025

From beginning to end it was a great experience.The staff is caring,the courses have great information and they seem to actually care about there students

Pros

The friendly staff and the courses they offer.Tgey actually seem to care about their students.They also have a very good catalog of courses being offered and they apply to today's world.

Cons

I have no dislike .My experience was wonderful from beginning to end .I guess I could say it ended so soon it seemed like

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Damion R.

Confdential

Information Technology and Services

### "ITPROTV is a have"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 19, 2025

Overall, it has been a highly valuable experience. The platform offers a wealth of knowledge and excellent value for money. Sometimes I try to do too much at once because of the many great courses available.

Pros

I love the ability to practice what I have learnt from the theory in the lab environment. I believe learning by reading and doing helps to reinforce the content more effectively.

Cons

Broaden their catalog on ethical hacking. I would love to see some more advanced training in that area.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lauryn M.

Still looking

Information Technology and Services

### "Wonderful Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

It was a great experience that prepare me for a start in IT. I loved that they had labs to do online to get a little more hands on experience

Pros

I loved that there is Career Prep to prepare you for finding a job. It helped build a resume catered to the IT field

Cons

Nothing that I can complain about. My experience was great with great help and communication on all ends.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZS

Zaibunissa S.

Accountant

Events Services

### "Aci is the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

Instructor-Led and Self-Paced Options: Whether you prefer live interaction or learning at your own pace, ACI provides flexibility. The instructors are knowledgeable, and their ability to explain complex topics in simple terms is commendable.

Pros

Learning offers a wide range of training programs tailored to IT, cybersecurity, and audit careers. Their content covers foundational certifications like CompTIA A+, Network+, and Security+, and also dives into more advanced topics for professionals.

Cons

ACI provides career services and job placement support, but it’s important to note that landing a job still depends on individual effort, market conditions, and prior experience. Some students expected more direct job placement outcomes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jhonatan M.

IT Specialist

Government Administration

### "3 year customer "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 19, 2025

I used this platform to pass my Sec+, CCNA and other certifications. It’s a great resource. I would like to see new content soon.

Pros

Great resource to study for certifications. Not only has videoed, but also labs and practice exams. There are a few updated labs, Linux+ and CCNA that are great hands on practice.

Cons

Since the ACI conversion, there has not been any new content delivered. There used to even be a cyber podcast that went away along with many of the edutainers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VY

Venu y.

Manager Cyber Operations

Retail

### "Great content and coverage across different domains"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 19, 2025

ITProTV delivers excellent value for money. The breadth and depth of its training content, combined with interactive labs and certification-focused material, make it a top choice for IT professionals looking to upskill or certify. Highly recommended for both beginners and seasoned professionals.

Pros

ITProTV offers a wide and well-structured range of courses, especially in the cybersecurity domain. The platform covers everything from foundational concepts to more advanced security topics in great depth. The inclusion of hands-on labs significantly enhances the learning experience by allowing users to apply their knowledge in real-world scenarios. Additionally, the course content is well-aligned with industry certifications, making it easier for learners to prepare for exams efficiently.

Cons

While the platform excels in many areas, it could benefit from expanding its content more deeply into penetration testing and Red Team operations. These are crucial aspects of modern cybersecurity, and greater emphasis on practical offensive security techniques would add further value

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Ashenafe W.

Support analyst

Translation and Localization

### "The best learning place "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 19, 2025

Overall, I am so happy to be as a learner at ACL its the best for me to learn whatever I want, and can navigate here and there freely to learn.

Pros

ACL is the best I have been using different platforms for my learning but since I started ACL I have stopped the rest.

Cons

Truly saying I have nothing to say about ACL as a cons. Nothing I have seen nagatively so far whatever I see I will put my comment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jasmine R.

Admin Assistant

Consumer Services

### "Pretty great for beginners "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

Really great! I genuinely have no problems using your platform. Sometimes the website doesn’t load right but that’s just an easy refresh.

Pros

How it prepared me for my certification. I’m going to a local cybersecurity program and they recommend using your platform.

Cons

Maybe that if I wanted to do labs they have to be through a paid product and however I do enjoy the accessibility you all have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

KYLE C.

Systems Administrator

Information Technology and Services

### "Bang for the buck"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 19, 2025

It's fantastic and it beats the competitor Plural sight where it feels nothing but power points with voice over, this feels like actual instruction, and you feel like instructors' care and want to be there.

Pros

The material and how they go about it is extremely interactive and keeps me attentive. The interactions between the instructors and sharing of experiences between them give it a "this old house" feel where they're ensuring you're not just prepared for the cert but for how you might come across certain situations in the field that relate to it.

Cons

I wish there was more labs and harder labs that not just prep you for the cert but really force you learn a seemingly weird scenario and apply what you've learned cause chances are you are going to encounter a very strange scenario out in the field

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Erick L.

IT Tech II

Information Technology and Services

### "Amazing Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

My overall experience was great. Not really anything bad to say but I did enjoy the mobile version better. Studying anywhere you are is great

Pros

What I like most about ACI Learning is that it’s very user interactive and very seamless to use. I enjoyed it and I recommend it to anyone interested in investing their time to their learning

Cons

What I like least about ACI Learning is that some of the time, the platform will glitch but I guess it could of been network connectivity but it was overall great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Support technician

Information Technology and Services

### "My experience at ACI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 19, 2025

Pros

The in person classes, I like that everyone came in with a shared mindset of trying to break into the industry and that there was someone experienced that we could always ask questions to.

Cons

There isn't much that I didn't not like. The only thing that I didn't like about ACI was that it was sort of far from my house, but other than that that's it.

Switched from

[edX](https://www.capterra.com/p/230243/edX/)

The in-person class structure as well as me receiving a scholarship for ACI

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kristopher L.

Dispatcher

Consumer Services

### "Great way to get into IT or further your IT knowledge"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

Amazing and fits my day to day life needs in learning. I can get on anytime I have freetime. Also the 3 day reminder if you haven't been on is a wonderful feature.

Pros

How easy it is to use and the content. Its designed for entry level and professionals alike to further their IT knowledge.

Cons

The Comptia A+ videos focus on the older A+ testing and not the newer Comptia A+ test that has been released.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sydney M.

Inside Sales Specialist

Electrical/Electronic Manufacturing

### "Great Communication "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

My overall experience was great. I enjoyed the thorough communication with recruiters. They are hands on.

Pros

The program is very intentional in informing students exactly what they are going to learn and need.

Cons

Nothing. Everything I experienced consisted of them meeting my needs halfway and me taking it from there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Kevin N.

Student

Computer & Network Security

### "I like it and you will like it too"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

Fun and very engaging. entertaining too. I would like more labs for coding that is what's missing. Lots of fun

Pros

It has many videos breaking down topics to help someone who want to pass the exam like A+, ccna, Aws and Azure

Cons

Not enough topics like coding I would like more on Python, add javascript, PowerShell, bash, swift and more

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Morgan A.

NOC Specialist

Computer Networking

### "Great Launchpad for a Career in IT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 19, 2025

Overall, my experience with ACI Learning was very positive. The CUSS program gave me a strong foundation in IT support and helped boost my confidence. The instructors were engaged and explained things clearly, and the course structure kept me motivated. I walked away feeling prepared for a help desk or support role and better equipped to pursue further IT certifications and growth.

Pros

I really appreciated how beginner-friendly the CUSS (Customer User Support Specialist) program was. The instructors were knowledgeable and supportive, and the hands-on labs helped me build real skills I could apply right away. I also found the career support — like resume help and mock interviews — to be incredibly valuable for transitioning into the IT field.

Cons

Some of the modules moved a bit quickly, which made it hard to keep up at times. It would have helped to have a little more time for review or optional refreshers before moving on to new topics. Also, while great for entry-level, those looking for more advanced training might need to supplement their learning after the course.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Shaun C.

Intel Analyst

Military

### "Great place to learn"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 19, 2025

Overall, I thought the class was great! The instructors at ACI Learning in San Antonio are knowledgeable, engaging, and always willing to help. They really take the time to explain the material and make sure everyone understands it, no matter your learning style or experience level. The environment is professional but welcoming, and I appreciated the hands-on labs that helped reinforce what we learned in the lectures. The curriculum was well-structured and focused on real-world skills that are directly applicable to IT roles.

Pros

I like that I was provided a space to learn the material from real IT professionals. The classroom environment is great and there was coffee available!

Cons

A lot of the people that were taking this class are adults that have not been in a classroom environment for years. Some of them forgot has to properly study and cram for these exams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Chet C.

Professor

E-Learning

### "Great Toolset"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 19, 2025

I enjoyed the engaging, hands-on training with expert instructors, making complex IT and cybersecurity concepts accessible. Highly recommended for career-focused professionals!

Pros

I liked the flexible formats (in-person, virtual, self-paced). The content and support were well done.

Cons

At times there was a challenge keeping up with the content. This was a small challenge but was easy to overcome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Sarfraz T.

Partnership

E-Learning

### "Amazing experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 19, 2025

Great, will recommend friends and Ned to improve few things but overall great experience will recommend more people

Pros

Great explanation and experience, will always suggest to use the platform and get the output.Better for working professionals

Cons

More resources expected,Need flexibility options in learning, will surely recommend the coworkers as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Robert J.

Network Administrator

Financial Services

### "AWS Certified Solutions Architect "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

I have nothing but positive feedback for ACI Learning. ACI is hands down the best preparation for the exams.

Pros

The instructors were great. Really made it easy to follow each section. I found this beneficial when taking the exam I could still hear the instructors in my head

Cons

No labs for this certification. The last cert I took had labs. Labs benefit me with the hands on portion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mitch D.

IT Manager

Construction

### "IT Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 19, 2025

It is good. As the manager, the ability to track how my team is utilizing it is very helpful. Having the reoccurring report emailed to me is great.

Pros

I like that there are so many courses. There is really something for everyone. The instruction is thorough.

Cons

No complaints at this point. It does what they say it will. If I was to think of one thing, maybe go deeper in some of the trainings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Brian S.

Learning Experience and Assessment Specialist

Education Management

### "A powerful learning tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

ACI Learning is a great resource for students to learn skills and focus on meaningful outcomes aligned with real world experiences and the job market.

Pros

ACI Learning has many wonderful resources for our students. They provide insightful and engaging content and resources that are focused on skills and outcomes.

Cons

I cannot think of anything that I disliked about ACI Learning at this time. It is a wonderful resource for our students.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Stelios K.

Database Administrator

Human Resources

### "Nothing but positive things to say"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

ACI Learning has immensely helped me with my career, not to mention their support team has always been by my side whenever I've had any sort of issue. I will surely continue to use their platform for the foreseeable future.

Pros

Clean and user friendly interface, understandable & easy to digest content. Absolutely amazing value for money!

Cons

For some people the pricing might be slightly overboard, however I believe you receive what you pay for, if you have the funds, it's definitely a good investment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Joshua N.

Systems Administrator

Information Technology and Services

### "ACI Learning - Great Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 19, 2025

Overall, my experience with ACI Learning was very positive. The platform offered well-structured, engaging courses that helped me build practical skills in IT and cybersecurity. The instructors were knowledgeable, the content was relevant, and I felt supported throughout my learning journey. It’s a solid choice for anyone looking to grow their career in tech.

Pros

What I really like about ACI Learning is how practical and up-to-date their IT and cybersecurity training is—it’s helped me build skills that actually apply on the job. The instructors are knowledgeable and engaging, and the courses are clearly designed to support real career growth. Crushed my A+ exam after their courses.

Cons

I found ACI Learning a bit disappointing because the course navigation was clunky and made it hard to keep track of my progress. Also, the pacing felt inconsistent—some sections dragged while others rushed through important concepts without enough explanation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VP

ville p.

specialist

Computer & Network Security

### "ACI Learning"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

June 19, 2025

Pros

Hands-On Labs and Practice, Certification-Focused Training, Flexible Learning, Courses available on-demand, via desktop or mobile app Subtitles, transcripts, and fast-forward available Weekly live streams and instructor Q&As in some tiers

Cons

Not focused on developer or AI/ML content Not always as “deep” as platforms like Pluralsight or Cybrary for niche tech Subscription model: can be costly long-term if only using part-time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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