# Booknetic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Booknetic the right Appointment Scheduling solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230353/Booknetic/reviews --- Booknetic 4.5 (104) [View alternatives](https://www.capterra.com/p/230353/Booknetic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Booknetic Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews BM Ben M CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “We provided detailed explanations, appointment IDs, WooCommerce order IDs, screenshots, calendar screenshots, Google Drive documentation and WordPress admin access.“ May 26, 2026 BM Ben M CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “We opened an urgent ticket and provided appointment IDs, WooCommerce order IDs, screenshots, calendar screenshots, Google Drive documentation and even WordPress admin access. Despite this, the replies were slow, often generic, and the ticket remained unread for several days at times.“ May 26, 2026 BM Ben M CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “We used Booknetic on a live production website with real customers, real WooCommerce payments and multiple bookable resources/rooms.“ May 26, 2026 BM Ben M CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “For simple appointment setups, Booknetic may be sufficient. But based on our experience, I would not recommend it for business-critical WooCommerce booking systems where overlapping appointments can cause real customer conflicts or financial damage.“ May 26, 2026 AC Aryak C Alliance ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Great plugin for WordPress as it helps businesses to improve their customer services because the customers can now take bookings 24/7 and can also track the availability in real time.“ August 14, 2023 BM Ben M CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “The main issue was that Booknetic accepted overlapping paid appointments for the same staff/resource multiple times.“ May 26, 2026 Rr Rachel r Project Manager Information Technology and Services, 201 - 500 employeesUsed the software for: I used a free trial. “This application always helps to manage your time, This is the best and most applicable for Project Manager who handle lost of clint in a day this application helps to book an appointment for you and save you effort and time management also, I am very much like which her dashboard which are very helpful and creative.“ August 31, 2023 Maria A FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Third: none of the vendor payment gateway work to be set for vendors, unless you purchase separate addons, so you end up paying 600 USD for one time use plugin.“ January 29, 2025 ## Showing most helpful reviews Showing 1-25 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shubham K. Cloud Engineer Information Technology and Services Used the software for: 1-2 years ### "Booknetic - Simplifying Appointment Booking for Busy Schedules" July 22, 2023 5.0 My overall experience has been good. Pros what i like most is I can see the available appointment slots in real-time, making it easier for me to choose a time that works best with the business's schedule. Cons what i like most is in some versions of booknetic, businesses may have limited choices to export and back up their data. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Booknetic Because with fresha, businesses can connect their social media accounts. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Because with fresha, businesses can connect their social media accounts. Review Source FD Francesco D. CEO Arts and Crafts Used the software for: 6-12 months ### "A great booking solution if you have your own Wordpress website, with some flaws" October 26, 2024 4.0 Great experience but seldomly it has problems with transactions. They can just stop and the client won't know the issue... and neither you will do. Pros It is not a subscription based software, which means you just pay once. Also can be personalized with your brand Cons To have a fully functional booking system, you will need a LOT of add-ons. Switched from [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) It lacks of important features I needed to scale up the business Review Source BM Ben M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Not reliable enough for business-critical WooCommerce booking systems" May 26, 2026 1.0 We used Booknetic on a live production website with real customers, real WooCommerce payments and multiple bookable resources/rooms. Unfortunately, our experience has been very disappointing. The main issue was that Booknetic accepted overlapping paid appointments for the same staff/resource multiple times. This is a serious problem for any business where double bookings create real customer conflicts and operational damage. In our case, the same private spa room was booked by two customers for overlapping time periods. We opened an urgent support ticket 19 days ago and repeatedly explained that this was a live production issue involving real customers and paid appointments. We provided detailed explanations, appointment IDs, WooCommerce order IDs, screenshots, calendar screenshots, Google Drive documentation and WordPress admin access. Instead of receiving a timely technical investigation, we mostly received generic configuration checklists at first. Later, we were asked for information that was either already provided or no longer fully available because the client had to move/cancel appointments in the live calendar while waiting for support. The ticket also remained unread for several days at times, even though the case was marked as urgent. For simple appointment setups, Booknetic may be sufficient. But based on our experience, I would not recommend it for business-critical WooCommerce booking systems where overlapping appointments can cause real customer conflicts or financial damage. The feature set may look good, but reliability and support were not acceptable for our use case. Pros The plugin has a lot of features on paper and the initial setup for basic appointment booking looks quite flexible. The interface is fairly easy to understand for simple booking flows, and the WooCommerce integration was one of the reasons we originally chose it. Cons In our experience, Booknetic was not reliable enough for a business-critical WooCommerce booking system. The plugin accepted overlapping paid appointments for the same staff/resource multiple times on a live production website. This created serious operational problems for our client, because the same private spa room was booked by two customers at overlapping times. The support experience was also very poor. We opened an urgent ticket and provided appointment IDs, WooCommerce order IDs, screenshots, calendar screenshots, Google Drive documentation and even WordPress admin access. Despite this, the replies were slow, often generic, and the ticket remained unread for several days at times. We were also asked for information that had already been provided or was no longer fully available because the client had to operationally move/cancel bookings in the live business due to the delayed support response. Review Source EA Emin A. Content Strategist Marketing and Advertising Used the software for: 6-12 months ### "The best way to manage a marketing agency" July 19, 2023 5.0 We discovered Booknetic a few months ago when our agency was starting to get attention and rise within the business sphere. It was getting quite tedious to talk through email and spend hours just to see which time suits both the customer and ourselves. It was at this time I started looking for a better solution. Our developer which built our website recommended Booknetic. With a little help from the developer (I may have asked him more than a few questions which he answered with a link to the documentation) we set it up in matter of minutes. After using it for a while, I saw how powerful it truly became.I asked several questions about the prospect before they even contacted us, so we had time to gather information about their business and this little nuance boosted our sales by 1.7xWe also set up calendar sync, so we didn't even need to contact within our team. Everything is perfectly optimized, thanks to Booknetic. Pros Booknetic has a very intuitive interface with beautiful visuals. It worked flawlessly for the last 4 months and it has been really easy for the onboarding process for the new employees. We only needed to contact our developer on 2 separate occasions and all of them were solved within minutes.Additionally, the calendar sync feature is ABSOLUTELY priceless. I don't even check the plugin, I just look at my schedule once in the morning and I am set to go. Even if I get any meetings mid day, a friendly Email and WhatsApp message appears in my phone. Cons I would love to have a mobile app, it feels like a bit lacking to navigate a WordPress website with my phone. Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Booknetic I looked at the reviews at YouTube and design of Booknetic grabbed my attention. Of course I looked at their features and integrations, but honestly, it was the aesthetic choices. Review Source EP Emerio P. Administrative Consultant Hospital & Health Care Used the software for: 2+ years ### "Booknetic for Doctors Appointments " June 6, 2023 5.0 Booknetic has been our main tool for our Medical appointments process, we are so content with it that we plan to apply it in other business that we are diversifying to that also need bookings. Pros Booknetic has so many post, front end sthetics, backend ease of use and high control of features and process are among a few . Cons Suggestions for changes take a little more than desired, but so far all have been addressed Alternatives considered [Start Booking](https://www.capterra.com/p/175131/Start-Booking/)[Booked It](https://www.capterra.com/p/241934/Booked-It/)[Bookly](https://www.capterra.com/p/180137/Bookly/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Booknetic Relation price value and ease of configuration and then the graphic orientend frontend Review Source Maria A. Founder Computer Software Used the software for: Less than 6 months ### "Stay away from these people !" January 29, 2025 1.0 I bought the Booknetic SaaS two weeks ago and I am so frustrated and feel robbed by these guys: Fs Code. The Plugin cost a fortune over USD 520 and does not worth it. First of all: the booking system does not work Front end, it works using the WP panel, which is not good in terms of security and look and feel for vendors. Second the payment integrations to get the money from the plans, none of them work. Third: none of the vendor payment gateway work to be set for vendors, unless you purchase separate addons, so you end up paying 600 USD for one time use plugin. 4. Calendar to be shared in other's websites is not responsive, 5. Each service should have a staff assigned, which is nonsense, system does not allow to sell a service without somone 6. Same for location 7. It does not have social media authentication for login/ sign in 8. The 'change theme' is just a change in the color, but nothing to customize front end templates. 9. calendar to share not responsive 10 extra services - even when it is off- appears. And list continues, the most frustrating part is that any issue you have, after paying so much, you need to open a 'ticket' that is answered by next day. So you waste a lot of time to progress fixing issues and the plugin should come without any issues. There is no clear explanation on how to implement the plugin, just one page which is superficial and does not show the minimum information need it. There are so many other plugins available for just 50 USD !!!! so no point to spend 600 on this, and so disrespectful that they don't give you a refund !!! Get away from these people Pros Booknetic has a nice website and I thought the plugin will be professional as it was that website, but no, it wasn't Cons Horrible IT support, 'tickets',waiting reply of 1 day. They don't issue refunds, even when the Booknetic SaaS does not work as described at their website. There is nobody to call or complain. They don't answer emails: info@fs-code.com/ I never received any reply. The plugin does not have clear instructions on how to integrate you have to figure out all yourself. Alternatives considered [Flock Eventing Platform](https://www.capterra.com/p/178060/Flock-Eventing-Platform/)[Dokan Multivendor](https://www.capterra.com/p/168004/Dokan-Multivendor-Marketplace/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Booknetic Because Booknetic website promised to have an SaaS multivendor vendor plugin for Renting, and the images of the website were looking nice. Nothing to do with the reality of that plugin Review Source VH Vincent H. Marketing Manager Automotive Used the software for: 6-12 months ### "Easy to manage your appointments!" July 25, 2023 5.0 Pros Actually, we were suffering to find appointment service tool for our service team long time. We were using internal software the name called Dealer Center. Managing all schedules in some non-suitable platform was too complicated for our mechanics. As a Marketing Manager, I researched to find this to make it easier for my team. So, I found Booknetic. After using it for a while I became obsessed with that product in a good way. As a first impression, Booknetic made me feel truly was a great tool. Cons Maybe they can minimize all features somehow. Sometimes it takes to much time to read all infos and try to understand whats that for. Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/) Reason for choosing Booknetic This tool was specialized in appointment service as a tool. Engaging interface, respond time of support team and with full of feature. Review Source FS Fidan S. Web Developer E-Learning Used the software for: 6-12 months ### "Good plugin" June 22, 2023 4.0 Booknetic only has good design. Pros I really like the design and simplicity. Also, customization is good. Cons Emails go to the spam folder. And I have a big problem with time zones. When someone book I see the time in their time zone, I can't fix this so I am switching to another plugin Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Booknetic Like I said before, just for good design, I am not satisfied from functionalities Review Source jB josif B. Owner Entertainment Used the software for: Less than 6 months ### "Escape Room owner" June 10, 2023 5.0 Great experience cant fault it compared to other booking systems out there, Easy enough to cater to almost anything as I can testify to the fact that my booking system is out of the norm. Pros The overall look and feel, Easy to use simple to setup and overall a pleasant experience popping us out of the ugly world of word press. Cons Minor bugs not to sure if its my fault yet. Alternatives considered [Bookedin](https://www.capterra.com/p/224018/BookedIN/) Reason for choosing Booknetic Its just better and more elegant, had all the main features I needed to get the type of booking system I required. Switched from [Bookly](https://www.capterra.com/p/180137/Bookly/) Bookly constantly had bad bugs unseeable features after updates. customer service never got back to me. Review Source CR Cristian R. Inhaber Retail Used the software for: 1-2 years ### "Not for me as an experienced online schedule user." July 14, 2025 1.0 I've been using online scheduling through other providers for almost 20 years and have tried out and helped develop a number of things. When I decided on this plugin, I did it because of the great description, the images, and the reviews. I wouldn't spend the money on it again. Pros Support is only available with a paid support ticket. It promises a lot and demonstrates this with a nice online guide. Cons 1\. Support is only available with a paid support ticket. 2. I've been using the plugin for a year and have been experiencing constant bugs. Although I reported them to support, a cursory review revealed no bugs, and therefore I received no help. 3. Some customers were able to log into their accounts, while others weren't. 4. After a year, some of the staff were suddenly deactivated, and since I didn't know what the problem was, I contacted support, who only offered paid support instead of explaining the cause of the well-described problem. 5. The UX design is clearly not customer-centric. I assume the developer assumes that the buyer will make some changes to the plugin to ensure it functions smoothly and is suitable for everyday use. Review Source KD Kevin D. Director Information Technology and Services Used the software for: 2+ years ### "Disappointed SaaS buyer with years of disappointment and frustration" June 12, 2023 1.0 Feeling robbed, support is just down the toilet, and all they want is renewing support again so they can keep dragging on the issues without any resolution dates. Paid a lot of money for a system that never really worked as promised. Better go to Shedul / Fresha which is a much more feature rich, with owners and customers in mind to make it work like how it should be. Pros False promises that the sales guys are giving Cons They just throw all your feedback and complaints under the carpet. And if you are still within the support period they have a portal that they just drag the issues until your support expires and then you won't get the support anymore. The issues you raised are hardly rectified.As a SaaS customers and a promised of white labelling, Booknetic always likes to add their name into the flow or in the source and use this method to steal your SaaS potential tenants. It is not just unethical but you will not get any ROI back as they don't want you to succeed. Reason for choosing Booknetic It was a mistake with full of regrets. Review Source JP James P. CEO Marketing and Advertising Used the software for: 1-2 years ### "A great platform with one downside" June 12, 2023 5.0 It was great. We used it until we built our own app. I would highly recommend it to anyone. Pros Booknetic is easy to set up. Clients had an easy time going through the step-by-step appointment scheduling form. It has great features and can handle Cons Our payment processor wasn't able to connect. We ended up using paypal for it but wish it had more options Review Source VR Verified Reviewer Photographer Photography Used the software for: Less than 6 months ### "Good plugin" June 9, 2023 5.0 I had to get used tot BN but all is well. Pros It has a nice clean uncomplicated interface. Cons Although the interface is nice and clean you have to find your way as items are in different locations within the plugin.Booknetic has a lot of useful add-ons which can make it somewhat costly at the end. And it is not very clear what every add-on does exactly. But support is there and is fast. Reason for choosing Booknetic Nice plugin and onetime payment Review Source PV Preet V. Project Manager Defense & Space Used the software for: 6-12 months ### "A Versatile and Easy-to-Use Appointment Scheduling Plugin" July 16, 2023 5.0 Overall, I'm very happy with Booknetic. It's a versatile and easy-to-use appointment scheduling plugin that offers a great value for the price. I would definitely recommend it to other businesses. Pros Booknetic is very affordable. I was able to get the plugin for a fraction of the cost of other appointment scheduling software. Cons The only downside to Booknetic is that it doesn't offer as many integrations as some of its competitors. However, I'm still able to connect it to my email and calendar, so it's not a major issue for me. Review Source vF victor F. Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Love the concept purchased and Now need help on install very limited help" August 18, 2023 5.0 good experience in learning the features of the program. not so goo in trying ti install the Saas version. purchased and been trying to install and begin using it Pros i love the concept and purchased both the regular program and also the Saas version. can not get help to install. first one install went well but the saas i been trying now for 2 months to install Cons the ease in purchase and the seemingly ease to install and use with clients Review Source MM Mihail M. CEO Computer Software Used the software for: Less than 6 months ### "Honest Booknetic review" May 11, 2024 5.0 Overall experience is great and will definitely keep using this product. Pros Loved the simplicity and ease of setting it up. And all the modules that come with it. Cons Mobile Responsiveness would love to see a more mobile first dashboard and or app to go with the plugin. Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Review Source BP Bjarne P. Massage Therapist Consumer Services Used the software for: Less than 6 months ### "Great booking system" June 15, 2023 5.0 So far I am very pleased with this booking system - I highly recommend this booking system.BRBjarne Pros I was looking for at new booking system. I checked other systems, but I think Booknetic is a very clean and easy-to-use system. And I needed to translate the language and this is made very easy in the Admin at Booknetic.I have used the support a few time and I got at very nice support and answer to my questions. Thanks a lot to the support. Cons I do not have a lot to say, but I have problems by sending SMS without the "US phoneno." to my customer in Europe and instead using a 9 digits brand name. My friend are able to program this feature and he had had contact to Booknetic and they said this feature will be implemented in the near future. Thank you. Reason for choosing Booknetic Yes Review Source DD David D. Owner Computer & Network Security Used the software for: 1-2 years ### "Best booking system ive tried" June 12, 2023 4.0 Easy to setup. Manages my booking with ease Pros Ease of use for my customers is my main priority which this fulfils perfectly Cons Could use extra features for booking courses Review Source MA Mhd A. Developer Internet Used the software for: 2+ years ### "Great booking system" June 6, 2023 5.0 Great Pros Easy to use and good user interfaceAlso the SAAS version Cons They should implement fullCalender features such as the drag and drop and changing booking through mouse Review Source RM Rodrigo M. Founder Information Technology and Services Used the software for: 1-2 years ### "best booking system " July 25, 2023 5.0 My experience is very good, the system works very well. Pros I like the ease and completeness that the system has. Cons I don't like to pay for separate modules, even more so because when I bought it, they didn't have this business model Review Source CK Chris K. Barber Health, Wellness and Fitness Used the software for: 6-12 months ### "Barbershop booking software is perfect" August 1, 2023 5.0 Pros I love the google calendar integration and easy to use front end for customers Cons Nothing really, the software looks and works as it should Reason for choosing Booknetic Functions and pricing, but the features of booknetic definitely beat the others Review Source AD Alejandro D. n/a Utilities Used the software for: 6-12 months ### "Booknetic review" June 11, 2023 4.0 You will not feel at the end a big benefit (regarding the price) once you set the sms system you will pay more than 40 usd per month. Actually another systems are offering the whole package for a less value. In spite of this negative point the plugin is well builded and for the most common actions is friendly user. Pros compatibility with google calendar and SMS notifications Cons Some functionalities are not well explained or not updated in the faqs making. Review Source VK Vikrant K. Information Technology Information Technology and Services Used the software for: 6-12 months ### "Excellent booking software" July 8, 2023 4.0 This software provides great design dashboard which makes it simple to use and navigate. is one of the most notable features. Pros Booking schedules are very simple to setup and customize as per your needs and requirements. It has user friendly UI and automated reminders assists decrease no show and increase overall effectiveness. Cons Just one requirement needs it's pricing is challenging which needs to be decrease. Review Source MM Mansi M. Sr. Developer Information Technology and Services Used the software for: 2+ years ### "Appointment Scheduling Tool" August 8, 2023 5.0 easy to use and deploy this in your organization and it is also user friendly and good to navigate Pros Booknetic can help you to schedule appointments and meetings with customers and colleagues. Cons Some pricing can be reduced to use and manage Review Source IS Ioannis S. English Teacher E-Learning Used the software for: Less than 6 months ### "Stylish Booking app - One time pay booking app" June 6, 2023 4.0 Pros Nice designOrganizedOne time pay version availablesupport answers quickly and thoroughlyEasy to guide through Cons add-ons are pricy needs an app for easy access Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.