# Booknetic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Booknetic the right Appointment Scheduling solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230353/Booknetic/reviews --- Booknetic 4.5 (103) [View alternatives](https://www.capterra.com/p/230353/Booknetic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Booknetic Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews AC Aryak C Alliance ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Great plugin for WordPress as it helps businesses to improve their customer services because the customers can now take bookings 24/7 and can also track the availability in real time.“ August 14, 2023 Maria A FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Third: none of the vendor payment gateway work to be set for vendors, unless you purchase separate addons, so you end up paying 600 USD for one time use plugin.“ January 29, 2025 Rr Rachel r Project Manager Information Technology and Services, 201 - 500 employeesUsed the software for: I used a free trial. “This application always helps to manage your time, This is the best and most applicable for Project Manager who handle lost of clint in a day this application helps to book an appointment for you and save you effort and time management also, I am very much like which her dashboard which are very helpful and creative.“ August 31, 2023 CS Christopher S Senior DeveloperInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It is limited in this area, and the recurring bookings on the customer front end are just way too confusing.“ September 11, 2025 SV Shreya V Content Writer Information Technology and Services, 201 - 500 employeesUsed the software for: I used a free trial. “This application helps to improve your work quality because this application books the appointment slots on a real-time basis and this feature saves your time.“ August 19, 2023 CR Cristian R InhaberRetail, Self-employedUsed the software for: 1-2 years. “I've been using the plugin for a year and have been experiencing constant bugs. Although I reported them to support, a cursory review revealed no bugs, and therefore I received no help.“ July 14, 2025 EA Emin A Content StrategistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “I asked several questions about the prospect before they even contacted us, so we had time to gather information about their business and this little nuance boosted our sales by 1.7xWe also set up calendar sync, so we didn't even need to contact within our team.“ July 19, 2023 RS Rupali S Travel ConsultantHospitality, 201 - 500 employeesUsed the software for: 6-12 months. “While it has customization options but still it may not be sufficient for all the organization. Although it provides almost all the basic requirements that are required in an appointment booking software still there are some limitations in terms of specific business requirements or industry-specific features.“ July 13, 2023 ## Showing most helpful reviews Showing 1-25 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shubham K. Cloud Engineer Information Technology and Services Used the software for: 1-2 years ### "Booknetic - Simplifying Appointment Booking for Busy Schedules" July 22, 2023 5.0 My overall experience has been good. Pros what i like most is I can see the available appointment slots in real-time, making it easier for me to choose a time that works best with the business's schedule. Cons what i like most is in some versions of booknetic, businesses may have limited choices to export and back up their data. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Booknetic Because with fresha, businesses can connect their social media accounts. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Because with fresha, businesses can connect their social media accounts. Review Source FD Francesco D. CEO Arts and Crafts Used the software for: 6-12 months ### "A great booking solution if you have your own Wordpress website, with some flaws" October 26, 2024 4.0 Great experience but seldomly it has problems with transactions. They can just stop and the client won't know the issue... and neither you will do. Pros It is not a subscription based software, which means you just pay once. Also can be personalized with your brand Cons To have a fully functional booking system, you will need a LOT of add-ons. Switched from [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) It lacks of important features I needed to scale up the business Review Source CR Cristian R. Inhaber Retail Used the software for: 1-2 years ### "Not for me as an experienced online schedule user." July 14, 2025 1.0 I've been using online scheduling through other providers for almost 20 years and have tried out and helped develop a number of things. When I decided on this plugin, I did it because of the great description, the images, and the reviews. I wouldn't spend the money on it again. Pros Support is only available with a paid support ticket. It promises a lot and demonstrates this with a nice online guide. Cons 1\. Support is only available with a paid support ticket. 2. I've been using the plugin for a year and have been experiencing constant bugs. Although I reported them to support, a cursory review revealed no bugs, and therefore I received no help. 3. Some customers were able to log into their accounts, while others weren't. 4. After a year, some of the staff were suddenly deactivated, and since I didn't know what the problem was, I contacted support, who only offered paid support instead of explaining the cause of the well-described problem. 5. The UX design is clearly not customer-centric. I assume the developer assumes that the buyer will make some changes to the plugin to ensure it functions smoothly and is suitable for everyday use. Review Source EA Emin A. Content Strategist Marketing and Advertising Used the software for: 6-12 months ### "The best way to manage a marketing agency" July 19, 2023 5.0 We discovered Booknetic a few months ago when our agency was starting to get attention and rise within the business sphere. It was getting quite tedious to talk through email and spend hours just to see which time suits both the customer and ourselves. It was at this time I started looking for a better solution. Our developer which built our website recommended Booknetic. With a little help from the developer (I may have asked him more than a few questions which he answered with a link to the documentation) we set it up in matter of minutes. After using it for a while, I saw how powerful it truly became.I asked several questions about the prospect before they even contacted us, so we had time to gather information about their business and this little nuance boosted our sales by 1.7xWe also set up calendar sync, so we didn't even need to contact within our team. Everything is perfectly optimized, thanks to Booknetic. Pros Booknetic has a very intuitive interface with beautiful visuals. It worked flawlessly for the last 4 months and it has been really easy for the onboarding process for the new employees. We only needed to contact our developer on 2 separate occasions and all of them were solved within minutes.Additionally, the calendar sync feature is ABSOLUTELY priceless. I don't even check the plugin, I just look at my schedule once in the morning and I am set to go. Even if I get any meetings mid day, a friendly Email and WhatsApp message appears in my phone. Cons I would love to have a mobile app, it feels like a bit lacking to navigate a WordPress website with my phone. Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Booknetic I looked at the reviews at YouTube and design of Booknetic grabbed my attention. Of course I looked at their features and integrations, but honestly, it was the aesthetic choices. Review Source EP Emerio P. Administrative Consultant Hospital & Health Care Used the software for: 2+ years ### "Booknetic for Doctors Appointments " June 6, 2023 5.0 Booknetic has been our main tool for our Medical appointments process, we are so content with it that we plan to apply it in other business that we are diversifying to that also need bookings. Pros Booknetic has so many post, front end sthetics, backend ease of use and high control of features and process are among a few . Cons Suggestions for changes take a little more than desired, but so far all have been addressed Alternatives considered [Start Booking](https://www.capterra.com/p/175131/Start-Booking/)[Booked It](https://www.capterra.com/p/241934/Booked-It/)[Bookly](https://www.capterra.com/p/180137/Bookly/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Booknetic Relation price value and ease of configuration and then the graphic orientend frontend Review Source Maria A. Founder Computer Software Used the software for: Less than 6 months ### "Stay away from these people !" January 29, 2025 1.0 I bought the Booknetic SaaS two weeks ago and I am so frustrated and feel robbed by these guys: Fs Code. The Plugin cost a fortune over USD 520 and does not worth it. First of all: the booking system does not work Front end, it works using the WP panel, which is not good in terms of security and look and feel for vendors. Second the payment integrations to get the money from the plans, none of them work. Third: none of the vendor payment gateway work to be set for vendors, unless you purchase separate addons, so you end up paying 600 USD for one time use plugin. 4. Calendar to be shared in other's websites is not responsive, 5. Each service should have a staff assigned, which is nonsense, system does not allow to sell a service without somone 6. Same for location 7. It does not have social media authentication for login/ sign in 8. The 'change theme' is just a change in the color, but nothing to customize front end templates. 9. calendar to share not responsive 10 extra services - even when it is off- appears. And list continues, the most frustrating part is that any issue you have, after paying so much, you need to open a 'ticket' that is answered by next day. So you waste a lot of time to progress fixing issues and the plugin should come without any issues. There is no clear explanation on how to implement the plugin, just one page which is superficial and does not show the minimum information need it. There are so many other plugins available for just 50 USD !!!! so no point to spend 600 on this, and so disrespectful that they don't give you a refund !!! Get away from these people Pros Booknetic has a nice website and I thought the plugin will be professional as it was that website, but no, it wasn't Cons Horrible IT support, 'tickets',waiting reply of 1 day. They don't issue refunds, even when the Booknetic SaaS does not work as described at their website. There is nobody to call or complain. They don't answer emails: info@fs-code.com/ I never received any reply. The plugin does not have clear instructions on how to integrate you have to figure out all yourself. Alternatives considered [Flock Eventing Platform](https://www.capterra.com/p/178060/Flock-Eventing-Platform/)[Dokan Multivendor](https://www.capterra.com/p/168004/Dokan-Multivendor-Marketplace/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Booknetic Because Booknetic website promised to have an SaaS multivendor vendor plugin for Renting, and the images of the website were looking nice. Nothing to do with the reality of that plugin Review Source VH Vincent H. Marketing Manager Automotive Used the software for: 6-12 months ### "Easy to manage your appointments!" July 25, 2023 5.0 Pros Actually, we were suffering to find appointment service tool for our service team long time. We were using internal software the name called Dealer Center. Managing all schedules in some non-suitable platform was too complicated for our mechanics. As a Marketing Manager, I researched to find this to make it easier for my team. So, I found Booknetic. After using it for a while I became obsessed with that product in a good way. As a first impression, Booknetic made me feel truly was a great tool. Cons Maybe they can minimize all features somehow. Sometimes it takes to much time to read all infos and try to understand whats that for. Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/) Reason for choosing Booknetic This tool was specialized in appointment service as a tool. Engaging interface, respond time of support team and with full of feature. Review Source FS Fidan S. Web Developer E-Learning Used the software for: 6-12 months ### "Good plugin" June 22, 2023 4.0 Booknetic only has good design. Pros I really like the design and simplicity. Also, customization is good. Cons Emails go to the spam folder. And I have a big problem with time zones. When someone book I see the time in their time zone, I can't fix this so I am switching to another plugin Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Booknetic Like I said before, just for good design, I am not satisfied from functionalities Review Source jB josif B. Owner Entertainment Used the software for: Less than 6 months ### "Escape Room owner" June 10, 2023 5.0 Great experience cant fault it compared to other booking systems out there, Easy enough to cater to almost anything as I can testify to the fact that my booking system is out of the norm. Pros The overall look and feel, Easy to use simple to setup and overall a pleasant experience popping us out of the ugly world of word press. Cons Minor bugs not to sure if its my fault yet. Alternatives considered [Bookedin](https://www.capterra.com/p/224018/BookedIN/) Reason for choosing Booknetic Its just better and more elegant, had all the main features I needed to get the type of booking system I required. Switched from [Bookly](https://www.capterra.com/p/180137/Bookly/) Bookly constantly had bad bugs unseeable features after updates. customer service never got back to me. Review Source CS Christopher S. Senior Developer Information Technology and Services Used the software for: Less than 6 months ### "Be careful, it's limited and support is MIA!" September 11, 2025 1.0 Poor. It's been a long time, and I still haven't heard from support! I don't know why support has taken their time but I think they are on vacation! Pros Nothing so far. The backend isn't that bad; however, the frontend is very limited and poorly designed. Cons This is just not going to work for a business like mine, where customers book appointments for me to come to their homes. It is limited in this area, and the recurring bookings on the customer front end are just way too confusing. Also, missing a bi-weekly option. Review Source PK Patrik K. Consultant Information Technology and Services Used the software for: 2+ years ### "Versatile booking app for WordPress with excellent payment support." June 6, 2023 5.0 We can now offer a calendar with available times that is easy to book and convenient to manage for the customer. With a previous program, we had a lot of administration with corrections via email Pros What decided our purchase was definitely the support for WooCommerce, which provides access to an incredible amount of payment gateways. Many apps rely on Stripe and Paypal, but with WooCommerce’s rich range of payment options, we get the opportunity to offer more local variants. Cons All menus make it a little difficult to navigate at first. Once set up properly, it works really well. Review Source JP James P. CEO Marketing and Advertising Used the software for: 1-2 years ### "A great platform with one downside" June 12, 2023 5.0 It was great. We used it until we built our own app. I would highly recommend it to anyone. Pros Booknetic is easy to set up. Clients had an easy time going through the step-by-step appointment scheduling form. It has great features and can handle Cons Our payment processor wasn't able to connect. We ended up using paypal for it but wish it had more options Review Source VR Verified Reviewer Photographer Photography Used the software for: Less than 6 months ### "Good plugin" June 9, 2023 5.0 I had to get used tot BN but all is well. Pros It has a nice clean uncomplicated interface. Cons Although the interface is nice and clean you have to find your way as items are in different locations within the plugin.Booknetic has a lot of useful add-ons which can make it somewhat costly at the end. And it is not very clear what every add-on does exactly. But support is there and is fast. Reason for choosing Booknetic Nice plugin and onetime payment Review Source PV Preet V. Project Manager Defense & Space Used the software for: 6-12 months ### "A Versatile and Easy-to-Use Appointment Scheduling Plugin" July 16, 2023 5.0 Overall, I'm very happy with Booknetic. It's a versatile and easy-to-use appointment scheduling plugin that offers a great value for the price. I would definitely recommend it to other businesses. Pros Booknetic is very affordable. I was able to get the plugin for a fraction of the cost of other appointment scheduling software. Cons The only downside to Booknetic is that it doesn't offer as many integrations as some of its competitors. However, I'm still able to connect it to my email and calendar, so it's not a major issue for me. Review Source vF victor F. Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Love the concept purchased and Now need help on install very limited help" August 18, 2023 5.0 good experience in learning the features of the program. not so goo in trying ti install the Saas version. purchased and been trying to install and begin using it Pros i love the concept and purchased both the regular program and also the Saas version. can not get help to install. first one install went well but the saas i been trying now for 2 months to install Cons the ease in purchase and the seemingly ease to install and use with clients Review Source RH Robert H. CEO Online Media Used the software for: Less than 6 months ### "Must have if you need booking" June 8, 2023 5.0 Pros \- The support is very helpful- The whole product awesome- No other booking system like this Cons \- Nothing, literally. I just bought. Installed. And everything worked well. I had some issues in the time went, but the great support helped me. They work hard as f. Best product. Review Source WW Wade W. Director of Innovation Government Administration Used the software for: Less than 6 months ### "Very reliable and takes care of scheduling really well" July 3, 2023 5.0 Very easy for someone to schedule an appointment and manage availability right inside Booknetic Pros I experienced scheduling in just a few clicks which makes it easy to follow up with partners after networking events. With all potential times available on Booknetic, scheduling is no longer a pain point. Cons There isn’t much that I don’t like about this product. Every time I leave to try something different, I return. Review Source LD Laurent D. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Really good plugin and support" August 3, 2023 4.0 24/24 appointement, you save time on the phone ! Pros Rapidity, css friendly and good design.We can manage everything we want, a lot of options for free. Cons Maybe a new feature for specific time before an appointement per service and not for all services.Sometimes, a staff member has to preparing more stuff or simply drive more time from his house (for example). Reason for choosing Booknetic For the friendly price and good support. Review Source RS Ram S. Technical Sales Executive Information Technology and Services Used the software for: 1-2 years ### "Booknetic Review- Appointment Software" July 2, 2023 5.0 They have excellent technical support team and pre sales team explained every thing before going for POC they has also given demo before finalizations. we checked and found this suitable for our organizations. Pros Booknetic is a type of booking software and tool for meetings and appointments scheduling. This software is user friendly and it's UI is easy to use and simple . Cons It's bit expensive in costing comparison to other meeting tools, which is something needs improvement and needs pricing reducing. Review Source VR Verified Reviewer Python Developer Information Technology and Services Used the software for: Less than 6 months ### "Simplyfy your Booking process with Booknetic"" June 19, 2023 5.0 Overall experience with Booknetic is good first it comes with a minimal amount which is quite impressive second thing it is very easily manageable and easy to use. It has a lot of integration applications such as a Google calendar that lets help you to manage your booking, and appointments more conveniently. Pros The best thing I like about Booknetic is as it is easily customizable. I can customize it at any time as per my need and requirement. Also, there is a widget window through which I can book multiple appointments simultaneously, which is quite time-saving. Other than that it is not so expensive so overall this is a very good plugin for WordPress websites to book appointments. Cons Everything is good with Booknetic except one thing it does not have its own stand-alone software. It only works with WordPress websites. This means if someone wants to use it and they don't have a WordPress website it might be seen as a limitation of it. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Review Source MGR Maria Gabriela R. Social Media Manager Education Management Used the software for: 6-12 months ### "If you need a booking system in your website Booknetic is the one!" June 17, 2023 5.0 Pros Making it easy for our clients when booking an appointment is one of the most important things, because if that is easy everything else just runs smoothly. Before Booknetic we would lose clients or they will get upset because it wasn't easy or appointments would just double book, but now it's just and easy step and everyone is happy. Cons So far, so good! We have happy clients that can book easily appointments through our website. Review Source SD Sergios D. CEO Computer Software Used the software for: Less than 6 months ### "A Great Project with huge potential" October 18, 2022 5.0 Pros For our use case, customer panel where user can change their apt's worked fantastic. Cons For our use case; The inability to offer flexible subscription like services (including preset number of apt's), although the regular updates and overall team effort of the devs to add new features might mean we get it sometime in the future. E.G. If a fitness trainer has 3 subscription tiers, and wants to intergrate zoom with a limit of 16 per session the system doesn't regognize this nor gives the option to combine Service sessions or treat them as seperate. Result is that the calendar availability decreases rapidly as different Service tiers book and thus requiring we manually ad the appt's ourselves so the limit of people per session can be reached. Also note that different Staff is required to do so, making it impossible to do that. Review Source RS Rupali S. Travel Consultant Hospitality Used the software for: 6-12 months ### "Robust tool for appointment booking and scheduling" July 13, 2023 5.0 Pros Booknetic sorts out appointment scheduling help businesses to efficiently manage bookings. UI is very clean allowing easy navigation and booking. With its customization option, I can change the colours and design according to business brand guidelines. Its analytic tool gives me easy access to the numbers so that i can track my progress. Cons While it has customization options but still it may not be sufficient for all the organization. Although it provides almost all the basic requirements that are required in an appointment booking software still there are some limitations in terms of specific business requirements or industry-specific features. Integration with the existing platform is also a challenge. Review Source VR Verified Reviewer Head of Digital Information Technology and Services Used the software for: 1-2 years ### "Affordable Business Solution" July 20, 2021 5.0 The full-cycle business manager is really wonderful. We did not pay for any other tool because of some missed stuff. Pros We built the whole business with that software. It's crazy when you consider the price of it. Cons It should be available for every kind of site. Right now it's a plugin for Wordpress. Reason for choosing Booknetic Pricing, quality, and awesome customer support. Review Source ÇA Çeliker A. Ataks Media Apparel & Fashion Used the software for: 6-12 months ### "Beauty and easy useing" June 6, 2023 5.0 Pros Very easy useing panel, and very fast application Cons Booknetic, which provides very easy installation thanks to wordpress, works very well thanks to its speed and integrations. 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