# Adobe Experience Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Adobe Experience Cloud Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more.

Source: https://www.capterra.com/p/230386/Adobe-Experience-Cloud/pricing

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# 

 Adobe Experience Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Adobe Experience Cloud

## What is Adobe Experience Cloud?

Integrated marketing and web analytics solution that helps brands manage content, track customer journeys and gain insights.

## What is Adobe Experience Cloud used for?

[Social Media Management](https://www.capterra.com/social-media-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Adobe Experience Cloud

4.5 (14)

VS.

[4.9 (158)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (14)

Ease Of Use

4.8 (890)

Value For Money

3.8 (12)

Value For Money

4.9 (812)

Customer Service

4.1 (12)

Customer Service

4.9 (774)

## Adobe Experience Cloud alternatives

Highest Rated

[Vista Social](https://www.capterra.com/p/239366/Vista-Social/)

[4.9 (890)](https://www.capterra.com/p/239366/Vista-Social/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239366/Vista-Social/)

[Publer](https://www.capterra.com/p/177145/Publer/)

[4.8 (895)](https://www.capterra.com/p/177145/Publer/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177145/Publer/)

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,143)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

[4.7 (3,382)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159351/Zoho-Social/)

[View all alternatives](https://www.capterra.com/p/230386/Adobe-Experience-Cloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Content Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customer Engagement

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Initiate interactions with customers by proactively starting conversations or providing informational content

Real-Time Analytics

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

Workflow Management

Create, design and manage workflows for repetitive tasks

Adobe Experience Cloud 5 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Initiate interactions with customers by proactively starting conversations or providing informational content

Analyze and gain insights into data in real-time

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (14)

4.7

Based on 14 reviews

## Pricing

Value for money

3.8 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (12)

3.8

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (12)

4.1

Based on 12 reviews

## User reviews

Overall rating

4.5

Based on 14 reviews

Filter by rating

5(9)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Ava H.

Staff Software Engineer

Program Development

### "Enhances Customer Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 9, 2024

It has improved our marketing efforts by helping us deliver more personalized content, leading to better customer satisfaction.

Pros

It helped us better understand our customers’ journey by analysing their interactions on our website, which led to more targeted marketing.

Cons

The analytics dashboard can be overwhelming with so many features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analyst

Real Estate

### "Powerful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 3, 2023

I enjoy all adobe products, just expensive for small businesses or individuals.

Pros

This is a very powerful tool, which you can manage everything relating to analytics, marketing, advertising, and commerce all in the cloud. Its very user friendly. and everything can be connected with different social media and platforms. Efficient CRM

Cons

Overall for all adobe products or the suites i believe it is somewhat expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IA

Isaac A.

analyst

Computer Networking

### "Improving the performance of a company I worked for thanks to Adobe Experience Cloud."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 20, 2023

My experience with this end-to-end solution has proven to be a powerful tool that helped us drive companies' digital strategies, plus it has a set of integrated tools that gave us a wide range of functionality, from content creation to analytics. of data.

Pros

The time that I worked for a small company as an intern, I highlight that what I liked the most was the wide range of integrated tools to manage digital experiences, from content creation to personalization and data analysis, this helped us improve the work and do it faster and more efficiently.

Cons

In fact, I didn't find much of a problem working with this tool, I just think that having many advanced features may not be relevant for all organizations, which may lead to underutilization of certain features.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Adobe Experience Cloud

I chose it to try something new, and I really liked it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Computer Engineer

Computer Software

### "A suite of digital marketing tools that includes various solutions"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 13, 2023

Pros

Comprehensive suite of tools covering various aspects of digital marketing and has powerful analytics capabilities with Adobe Analytics, providing in-depth insights into user behavior and campaign performance.

Cons

Limited support for non-Adobe products, which can make integration with other tools challenging.

Switched from

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GL

Gitte L.

Business Owner

Hospitality

### "One stop Shop for Digital Marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 31, 2023

This is a powerful tool for businesses that run marketing campaigns or manage website traffic. With access to multiple applications, all your business needs can be met.

Pros

I love that you can create custom templates and the drag-and-drop functionality. It also offers a free trial so you can access the apps and try it out before you purchase.

Cons

There are two downfalls with this platform, the cost is very high as well as the learning curve is steep to be able to utilize all of the features available. i wish there was an option to purchase standalone apps.

Switched from

[Loomly](https://www.capterra.com/p/166498/Loomly/)

Alternatives considered

[Oktopost](https://www.capterra.com/p/247569/Oktopost/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

agustina l.

ux / PM

Food & Beverages

### "Senza questi tools non posso lavorare"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

February 21, 2023

Non c'è competenza tutto in one, uno puo scaricare diversi programmi ma non c'è uno con all in one

Pros

Salvare i documenti nel cloud e averli ovunque in ogni computer a cui accedo. Avere uno stock gratuito. Ci sono tante plugins d'aggiungere

Cons

Difficile d'installare la prima volta. A volte non compaiono i files nel cloud ed entro in paura. XD si spacca tante volte quando voglio fare edit del testo. Devo aggiornare constantemente.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

David Chris D.

Property Manager

Retail

### "Has all the apps & tools you need"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 14, 2023

Pros

It is very comprehensive. Has all the apps/tools I need in one place

Cons

Does have a medium learning curve before you can take full advantage of all the apps

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Research Analyst

Information Technology and Services

### "Great for enterprise level web management needs - Adobe Experience Cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 6, 2023

The tool is versatile and powerful tool that can be customized to your needs.

Pros

It is useful for the marketing teams to run their campaigns easily as per their comfort and plans. Easy to manage the website traffic and monitor the KPIs. Worth for money.

Cons

It has all the feature which are good enough but when compared to the market it is little more expensive. It should allow to customize the segments so that they can focus on the channels.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Aly A.

graphic designer

Graphic Design

### "The most important points necessary in the Adobe Experience Cloud program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 2, 2023

Pros

The program is easy to use, suitable for all categories, and very wonderful.

Cons

The price of the program is very expensive and should be reduced.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RU

Romeo Urbain g.

informaticien

Computer Hardware

### "bon logiciel de marketing en ligne"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 22, 2023

outil accessible, il possède d'excellentes fonctionnalités, sécurisé et un bon support technique, je l'utilise pour la conception de projet publicitaire,

Pros

bon outil pour créer, partager et gérer des produits numérique avec les membres de mon équipes ( gestion commercial, publicité, import export de données). un peu difficile à maitriser pour les débutants

Cons

mise à part quelques bugs enregistré aucun problème à signaler

Switched from

[Sitecore CDP](https://www.capterra.com/p/181331/OneView/)

[Emarsys](https://www.capterra.com/p/250553/Emarsys/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230386/Adobe-Experience-Cloud/reviews/)

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