--- title: "Huddle Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Huddle Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/230453/Huddle/" page_type: "product" language: "en" --- # Huddle Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Huddle ## What is Huddle? Unified communications platform that helps team members interact via chat, audio or video conferencing. ## What is Huddle used for? [Meeting](https://www.capterra.com/meeting-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Softphone](https://www.capterra.com/softphone-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Huddle?[Manage this product listing](https://www.g2.com/products/huddle-team/claim_requests/new?auto=true) ## Huddle Overview Updated August 2026 AI summary Huddle brings together unified communications, meeting management, and team collaboration tools for organizations of all sizes. It enables users to conduct video conferences, share files, and exchange messages across devices, while offering options like call recording, interaction tracking, and screen sharing. Huddle is available via cloud and web-based deployment on Chromebook, Windows, Mac, and Linux. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Huddle 2.0 (1) VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $7 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.4 (11,136) Value For Money 1.0 (1) Value For Money 4.3 (6,854) Customer Service 2.0 (1) Customer Service 4.1 (6,608) ## Huddle alternatives [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) [4.5 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176572/Google-Hangouts/) ## FAQs about Huddle Features and Usability ### What are the key features of Huddle? Huddle offers brainstorming, conferencing, and whiteboard tools for planning and discussion. It also includes chat/messaging, group messaging, private chat, and real-time chat, plus file sharing, commenting/notes, screen sharing, and meeting management. Additional features include audio calls, video conferencing, call recording, alerts/notifications, and reporting & statistics. Pricing ### How much does it cost and what fees or limitations are included? Huddle starts at $7 per user per month for the Huddle.Team plan, which includes 24/7 support, audio conferencing, meeting recording, transcriptions, video conferencing, and team chat. The Huddle.Team + Unlimited U.S. Calling plan costs $9 per user per month and adds unlimited calls to any U.S. number. Getting Started and Support ### What training and onboarding options does Huddle offer? Huddle provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars can cover feature overviews or setup topics, and documentation offers written reference material for self-paced learning. Getting Started and Support ### What customer support options does Huddle offer? Huddle provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support experiences, only the listed channels can be confirmed, and no claims can be made about response speed, helpfulness, or common support issues. ## Features AI summary Based on 1,147 Unified Communications reviews Capterra data shows that buyers of unified communications software rank the following features as their top priorities: - **Mobile Access** (**66%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**66%**) - **Screen Sharing** (**69%**) Huddle supports all three of the features reviewers value most: **Mobile Access**, **Alerts/Notifications**, and **Screen Sharing**. Together, these capabilities help teams stay connected from any location, keep up with important updates in real time, and collaborate more clearly during meetings, allowing teams to communicate faster and keep work moving without unnecessary delays. Mobile Access 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Screen Sharing 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Meeting Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Private Chat 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send messages to selected individual(s) from the entire audience Real-Time Chat 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Reporting & Statistics 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Huddle 34 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audio Calls: Ability to make voice calls within the system - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Caller Profiles: Store caller information within an accessible database - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Management: Manage, organize, and store contact information - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Group Messaging: Group messaging lets multiple people carry on a group conversation - Interaction Tracking: Track interaction history by documenting conversations for contacts - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - SMS Messaging: Send messages via SMS - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. Features 2.0 (1) 2.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) [View pricing plan details](https://www.capterra.com/p/230453/Huddle/pricing/) Huddle.Team $7.00 Per User,Per Month It includes: - Audio Conferencing - Video Conferencing - Screen Sharing & Drawing - International Dial-Ins - Meeting Recording & Playback - Meeting Transcriptions with Keyword Search - One Number - Custom Greeting - Custom Hold - Team Chat - Team Contacts - Reporting - Team Admin - Virtual Phone with in Team Calling - 24/7 Support Huddle.Team + Unlimited U.S. Calling $9.00 Per User,Per Month It includes: - Make unlimited calls to any US number - Gives each team member a fully functional second number Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 2.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent DT Daniel T. IT Engineer Automotive ### "Not enough bang for your buck" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 8, 2025 I was not blown away by huddle compared to other options on the market. For the cost, I expected much more. Also, I experienced slow loading times regularly Pros Huddle is very user-friendly with a clean user interface. The reporting is very comprehensive Cons Higher pricing than its competitors. Very steep learning Curve. Customization options are not great. Notification can be over bearing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.