# Page 4 | Klarna Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Klarna the right Payment Processing solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230509/Klarna/reviews --- Klarna 3.7 (102) [View alternatives](https://www.capterra.com/p/230509/Klarna/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 4 - Reviews of Klarna ## Showing most helpful reviews Showing 76-100 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Senior Marketing Strategy Manager Entertainment Used the software for: 1-2 years ### "Best shop-now-pay-later product in Europe" January 13, 2023 5.0 Pros Very easy checkout process, good overview of purchases, generous credit limits Cons There were some log-in bugs, but they have been fixed now Review Source CB Carly B. Owner Arts and Crafts Used the software for: Less than 6 months ### "Wasted my time" June 27, 2023 1.0 Overall trying to use this service was a complete waste of time over the span of two weeks. I submitted all of the applicable info on their on-line application, waited a week for a response, then received an email requesting proof of business registration and a copy of my ID. I sent the info and waited another week only to get the response that my application was rejected because they don't work with sole proprietors in Canada. I provided this info. via the on-line application and could have spent that 2 weeks setting up an account with an appropriate company. Pros I didn't get a chance to use their service Cons They don't provide upfront information about what qualifies to use their services Reason for choosing Klarna This was recommended by a friend Review Source Melissa T. Deli Associate Supermarkets Used the software for: 6-12 months ### "Preferred payment plan app" November 9, 2021 5.0 For an app that I found by accident, & just in general, its by far the best when using any payment plan service. Interest free & easy to use with a wide variety of stores to shop at Pros Its easy to get approved & there are tons of different places to shop at, online AND in person. With the "one-time" card you are given, shopping online or in person is easy, smooth & fast Cons It takes awhile to catch up, almost like when your wifi signal is poor or you're running out of data. It takes a bit longer to load than the normal length that most people are used to Review Source VR Verified Reviewer CMO Internet Used the software for: 6-12 months ### "Cumple su cometido" July 1, 2022 5.0 Pros Usamos Klarna Sofort para países como Alemania o los países nórdicos para permitir el pago por transferencia online instantánea. Hoy Klarna ofrece también la opción de buy now pay later. Cons Aunque Klarna asume el riesgo de impago, se tarda mucho en confirmar un pedido Review Source HS Henrik S. QA Manager Food Production Used the software for: 2+ years ### "Secure payments within a few steps." November 15, 2022 4.0 A very functional tool that feels safe to use. Pros Fast and easy way of making payments from online sites. If a website uses Klarna, it makes me more safe to make a payment. Cons Advertisement in the app is somewhat taking down the experience. Review Source MB Michael B. Private Security Consumer Services Used the software for: 2+ years ### "Klarna: Easy, Affordable Non Credit Payment Option " September 11, 2021 5.0 Klarna has made purchases possible for me as I rebuild my credit. Klarna is an available option when making a big plan. Pros Klarna is an easy to use payment option that many online stores offer in addition to credit cards. Through Klarna one may choose an option of four payments spaced out over a two month time period every two weeks to make paying for larger costing items more easy. Through Klarnas Ap one can also choose to create a one time use card and use it in any store and choose between 6 month, 12 month, 18 month and even 24 month payment cycles, paying one payment each month. Cons Klarna charges a small interest rate which increases the overall purchases amount to an affordable and acceptable rate for using their services. Review Source EC Essénamee C. Restauratrice International Trade and Development Used the software for: 1-2 years ### "Logiciel de sécurité " October 24, 2023 4.0 Une géniale application Pros Cela peut me permettre de sécuriser mes donnés Cons Cela bouffe beaucoup de connexion internet Review Source MF Margarette F. center director Education Management Used the software for: 2+ years ### "Klarna is amazing!" March 22, 2022 5.0 My overall experience has been wonderful. Pros Klarna is by far my favorite of the "quad payment" apps. The transactions have always processed very smoothly, and when a vendor did not ship me the items I was supposed to receive, they 100% took care of me, and the problem! I have nothing but good things to say about this company. Cons The only thing I can think that I would like to change is being able to use this app through its website, rather than having to log in through my phone app. Review Source HT Hikmat T. Business development coordinator Apparel & Fashion Used the software for: Less than 6 months ### "Its the fantastic BNPL product for any company." April 28, 2022 5.0 Klarna helped us to sell our expensive products easily. Pros This software is bringing us at least 10% revenue. Cons Sometimes their customer service responses are delaying. Alternatives considered [Afterpay](https://www.capterra.com/p/229452/Afterpay/)[Affirm](https://www.capterra.com/p/218694/Affirm/)[Sezzle](https://www.capterra.com/p/195895/Sezzle/) Reason for choosing Klarna Klarna's proposal was very attractive in comparison to other applications. Review Source MC Maxime C. \- Consumer Services Used the software for: 1-2 years ### "Slechter dan slecht" December 5, 2023 1.0 Pros er zijn geen pluspunten aan de service die ik zojuist krikg Cons Alles gaat fout wat er fout kan gaan, al 100x met de klantenservice gesproken. Mijn probleem wordt niet opgelost. De klant is onbereikbaar. Klarna heeft een fout gemaakt (dit is telefonisch aan me toegegeven) en in plaats van het op te lossen, moet ik een klacht indienen bij de ombudsman over de fout …. Nooit meer Klarna. Dit is al zo’n 8 weken gaande Review Source ZH ZoeMae H. Level 2 Customer Care Associates Furniture Used the software for: 6-12 months ### "Klarna Review" January 24, 2023 5.0 klarna has made paying in installements without interest very simple and keeps all information secure. Pros klarna is an easy and secure way to pay online in installments when it is more convenient for the buyer. i use this often, along with afterpay as these are similar and not always offered on the same sites. Cons there is nothing i do not like about klarna. it is easily navigate-able online and in the app and makes paying on credit without interest very convenient. Switched from [Afterpay](https://www.capterra.com/p/229452/Afterpay/) i use both as they are not always both offered on the same sites Review Source CD Carlisbeth D. Lead deck ambassador Sports Used the software for: 1-2 years ### "LOVE this software" November 19, 2023 5.0 Pros I LOVE this software and how easy it is to use. It allows you to use in app but also on regular browser Cons They used to have better reward offers before, but not anymore Review Source CJ Christopher J. Ceo Music Used the software for: 1-2 years ### "Klarna Helps!" December 4, 2023 5.0 Pros I like I can do payments and pay overtime Cons Klarna really does the job. there is a late fee but its very fair Review Source SS Shana S. Property Manager Real Estate Used the software for: 2+ years ### "Klarna is a nice thing to have!" April 1, 2024 5.0 Pros I've enjoyed the privilege of being able to pay for my items over time using Klarna. It is easy to use and great for helping with larger purchases. Cons There is nothing for me to complain about. Review Source AK Andressa K. Administração Automotive Used the software for: 6-12 months ### "Installments up to 3X" April 23, 2024 5.0 I really like. I have already purchased from several stores with Klarna. Pros I really like the fact that it’s paid in installments. There are several companies and stores that already work with Klarna. So I can buy everything from cosmetics to furniture with the possibility of paying in installments. Cons The installments could be increased. Instead of 3, there are 5. Review Source MS Mauro S. impiegato Retail Used the software for: 1-2 years ### "sito per pagamenti con bonifico immediato e rate" June 9, 2023 5.0 Pros Klarna è un intermediario per pagamenti sul proprio sito ecommerce con bonifico immediato. veramente comodo e molto veloce Cons probabilmente non ispira molta fiducia al cliente che deve inserire i dati per l'home banking Review Source JE JoAnn E. Artist Arts and Crafts Used the software for: 6-12 months ### "Klarna is great" October 15, 2022 4.0 Klarna helped me get things when I was a little short with my money Pros I love the idea behind Klarna. A payment plan for everything you need to buy Cons I dislike nothing about this software. I think it’s a great concept Review Source FP Filippo P. Studente Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Servizio eccezionale " January 27, 2023 5.0 Nel complesso esattamente positiva e utile , è entrata a far parte della mia quotidianità Pros Facilità di utilizzo elevata, vantaggiosa, numerose funzionalità aggiuntive tra cui sistema di referral e "punti fedeltà" Cons Unico punto da migliorare credo sia l'assistenza clienti, non vi è una live chat che io sappia Review Source sB stacey B. service writer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great functionality and ease of use" December 7, 2022 5.0 I love shopping with klarns. it's easy to use and super convenient Pros I love that i can finance everyday items when im in a pinch Cons Sometimes i don't get accepted even though i made my payments Review Source fB francesco B. oss Health, Wellness and Fitness Used the software for: 6-12 months ### "Buona piattaforma di pagamento " August 19, 2023 5.0 Io mi sono trovato bene ho acquistato dei biglietti per traghetto per la vacanza tramite pagamento rateale , nessun problema di nota, di facile utilizzo, accettata da molte compagnie consigliata. Pros Facilità di credito, app semplice e ampliamente accettata dai maggiori e commerce, Gestione pagamenti veloce e assistenza ottima Cons Non sempre funziona da per tutto , in qualche e commerse ha qualche problema nell'elaborazione del credito. Review Source JH Johnny H. Production worker Warehousing Used the software for: 1-2 years ### "4 easy payments " August 22, 2023 5.0 Pros I like that you can split up the payments in 4 ways. That helps big time Cons I don’t have anyway complaints as of now Review Source TH Tim H. Student Architecture & Planning Used the software for: Less than 6 months ### "Good solution for after-pay situation" March 25, 2023 5.0 Prima betaalplatform, doet wat het moet doen! Pros Je kan gemakkelijk een product bestellen zonder er geld voor te hebben op dat moment, omdat je later kan betalen. Cons Hierdoor kan je wel eerder aankopen doen die je eigenlijk niet kan betalen omdat je toch later betaald wat schulden op kan bouwen. Review Source KC Kimberly C. Regional sales Manager- West Industrial Automation Used the software for: Less than 6 months ### "Klarna made shopping so much easier for me!" November 30, 2023 5.0 Awesome and easy. I will be using again for Christmas shopping! Pros Klarna allowed me to buy all my work clothes all at once and pay for them in 4 smaller payments which was very nice. Cons Nothing. It was super easy to use and they deduct the payment automatically. Review Source CS Chrissy S. Admin Asst Medical Practice Used the software for: 2+ years ### "Easiest Way to Pay Over Time -Zero Interest" July 29, 2022 5.0 Pros This software is so easy and connivant to use! Cons Nothing about this software is a Con-- it works great! Review Source PS Pierfrancesco S. Impiegato Utilities Used the software for: I used a free trial ### "Servizio clienti e assistenza resi scandalosa " February 24, 2023 1.0 Servizio clienti e assistenza resi scandalosi. Sono due mesi che aspetto il rimborso del mio reso e mi rispondono sempre che i loro specialisti stanno portando avanti la procedura. Ho persino contattato il venditore per email il quale mi ha riferito che il rimborso è stato emesso da tempo e mi sono messo a disposizione per girare tutta la conversazione via mail a Klarna ma a loro non interessa e mi ripetono che devo attendere. Non so più cosa fare, soldi buttati. Mai più! Sconsiglio veramente. Pros educati e pazienti nel rispondere al telefono Cons Servizio clienti e assistenza resi scarsa Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.