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Indy is an all-in-one admin solution for your independent business. With Indy, you can easily manage your business and clients from first contact with a prospect to payment and everything in between. Indy is designed for talented independent professionals to have all the tools they need to run their businesses in one place. Create proposals, contracts, and invoices, manage projects, track time automatically, store files, and create custom workflows that save you up to 8 hours of work each week.
Provider
Indy
Located In
United States
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Indy helps freelancers grow their business through better admin and a smoother workflow. Indy is best for independent contractors who want to level up their productivity to grow their business.
Content Source: Indy
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Indy Reviews
Pros
The 7-day trial gives you the Pro version but even the free version is amazing. The company seems like they are constantly making changes and would recommend this for new freelancers.
I love how easy it is to create contracts and invoices on the fly. The customer service is pretty responsive in terms of timeliness and active listening.
Very happy with the software. It's always a win when you find software that actually works at a pricepoint that makes sense.
First, best value for your money. Super easy to use, you're able to duplicate invoices, integrate Stripe just for certain invoices and keep track of payments all very convenient and easy.
Cons
The only piece of Indy that I think needs some rethinking would be the manual time tracker. It is a lot of scrolling can lead to mistakes with input which then gives false reporting on time.
There is no option for multiple currencies. There is no well-functioning application, and if any, it is not available for the region I am in (Kuwait).
Current options seems limited to me when thinking about global scale.
Additionally, a "discount" line item appear and cannot be removed; it's a bad optic to show a client "hey, some people get a discount but not YOU. Discount is ZERO DOLLARS.
"The Best Productivity Tool on the Market! "
Overall: Since I first discovered Indy, it was called Tispr, and I loved everything about it. The convenience of having all of these features in one software, the price, the ease of using the software, and all of the resources that Indy offers. Plus, we are able to have our profiles featured on their platform!
Pros: What I like most about Indy is the ability to create custom proposals and contracts and get an electronic signature. This saves me so much time, money, it's super easy to use, and it makes me look so professional.
Cons: What I like least about Indy is the tasks manager. I do not use the tasks feature much, but it does not necessarily mean that I don't like it; I just don't use it. I am a little old school, and I enjoy writing my tasks down on paper.
Vendor Response
"Love them"
Pros: I have been using Indy for a short period of time but in that time, I have accomplished a lot in my business. Indy has helped me stay on top of my tasks and get organized when I am feeling overwhelmed by my number of clients. I appreciate that things can be archived but very rarely can you completely delete something. I love the time tracking feature, it has prevented me from using multiple different software. Everything I need for my virtual assistance business is in one place
Cons: Contracts should be a little more detailed in things we can edit. While many important things are provided in templates, there have been times where I have had to copy and paste my contracts into a word document so that I can add or redact certain things. This can be a bit of a grueling task. I also wish the app had more capabilities.
Vendor Response
"Affordable for freelancers"
Overall: Ease of use for most part, but wasn't seamless with clients.
Pros: Affordability and ease of use. I really appreciated the templates. I used mostly for proposals.
Cons: Clients didn't seem to want to communicate via the software and even though I sent them billing options via software, I ended up having to send an invoice via bank software for direct deposit of funds.
Vendor Response
"Indy #1 app"
Pros: It was super helpful to navigate with. & easy to use.
Cons: It ran a bit slow at times. There was times I was trying to use it and it wouldn’t work necessary right.
"A good starting place for new freelancers"
Overall: Overall the experience has been good, and I look forward to more improved features.
Pros: Easy to use, responsive customer service. The cost is very reasonable, and the team is regularly making improvements to the platform.
Cons: The time tracking features are not intuitive or robust. I use an external tool to track time. I would like to be able to export timesheets, the ability to see reports for projects and clients, an automatic calculation of hours on a daily weekly and monthly basis, as well as calculating a total amount for the invoice instead of being individual line items. I would like to be able to modify the built in contract templates beyond just the essential info.
Vendor Response
