--- title: "Indy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Indy the right Billing and Invoicing solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/230540/Indy/reviews/" page_type: "reviews" language: "en" --- Indy 4.7 (103) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Indy Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Gary H Marketing Specialist Machinery, 201 - 500 employeesUsed the software for: 6-12 months. “Overall, I've found Indy to be a pretty capable all-around CRM, time tracker, contract manager, and invoice creation solution.“ February 20, 2023 EK Emma K Principal Residential DesignerDesign, Self-employedUsed the software for: Less than 6 months. “It is sometimes unclear if assigning emails and "types" to people are going to alert them or send them emails when they are added, so having alerts or ways to confirm what is being sent and emailed (or evening having the option to not send anything without approval first) would be very helpful to make sure my clients aren't getting confused with several emails and making them use things that are not needed. When I sent out my first invoice using Indy, it was really difficult to see in preview what the final invoice and how the payment options would be displayed or how my clients would interact with it (I sent a test invoice to myself to understand so I could explain it to my clients if there were questions, but now have an archived invoice in my list that I can't get rid of now).“ November 30, 2021 KL Kyle L Creative ConsultantOnline Media, Self-employedUsed the software for: Less than 6 months. “Couple that with payment integrations like Stripe and PayPal, and a really useful online portfolio page and you're ready to launch your freelance career at a minimal cost.“ March 2, 2022 KC Kylen C Content CreatorMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “Some of the features could probably be flushed out a bit better-- time tracking feature feels a little clunky/too many steps sometimes, and the one gripe I have with the invoicing feature is the inability to select from an existing template.“ July 25, 2022 VC Vincent C Media ConsultantMedia Production, 2 - 10 employeesUsed the software for: I used a free trial. “What makes that even better is that you can integrate PayPal and Stripe so that you can receive payment right away after your client approves the project. “ July 25, 2022 EK Emma K Principal Residential DesignerDesign, Self-employedUsed the software for: Less than 6 months. “Also, only being able to assign one client to be able to pay invoices is a little frustrating at times (I tend to work with lots of couples), so it would be helpful to have the options to assign multiple clients to be able to pay or view only.“ November 30, 2021 CD Camila D Co-founderDesign, 2 - 10 employeesUsed the software for: 6-12 months. “The contracts, proposals, and invoices are all simple to use and allow me to keep all of these important documents organized, easily accessible, all while making the process simple for my clients.“ September 29, 2021 MC Marissa C OwnerPhotography, Self-employedUsed the software for: 1-2 years. “Makes tracking difficult come tax time… can’t customize things… also you can’t integrate Indy with other business management tools“ October 4, 2021 ## Showing most helpful reviews Showing 1-25 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gary H. Marketing Specialist Machinery Used the software for: 6-12 months ### "A flexible and capable CRM & invoicing tool " February 20, 2023 4.0 Overall, I've found Indy to be a pretty capable all-around CRM, time tracker, contract manager, and invoice creation solution. The beauty of Indy is how all-in-one it is. Instead of having to pay for multiple subscriptions, I can just use Indy and have access to all of the features I need. This alone is a big time and money savings. Pros I love how all-in-one Indy is. Instead of having to purchase or pay subscriptions for multiple software solutions, I can just use Indy and have access to a CRM, invoicing and payment platform, time tracking tool, contract manager/creator, and more. I also like that I don't have to learn multiple software platforms and bounce between them. This is a huge time savings when I am trying to meet a project deadline. Cons Some features of Indy are paywalled behind a higher tier. While this is not a dealbreaker when using the software, some more advanced features such as time tracking and time tracking invoice integration are not available to entry-level users. Alternatives considered [Clientjoy](https://www.capterra.com/p/215655/Clientjoy/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Indy None of the other software solutions out there seemed as all-encompassing as Indy did. Also, pricing for many of these less capable software platforms was higher, thus increasing the barrier to entry. Review Source ES Eli S. Freelance Content Writer Marketing and Advertising Used the software for: Less than 6 months ### "Great Invoicing Tool. Needs Work on Contact/Project Management. " July 30, 2022 4.0 Pros It's incredibly simple to create custom invoices. The task management feature is great for individual freelancers. Easy to create contracts with little effort Comes with time tracking and proposal creation features Great for a freelancer who wants to look professional, but lacks the team to do it Cons The project management feature only allows for two views It doesn't integrate well with its own calendar Cannot schedule tasks by time without significant effort Contact creation features feel unusually rigid Not ideal to manage a team of freelancers Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Because Trello and ClickUp don't include freelancer-driven features like invoicing and contract creation. Review Source Response from Indy August 2, 2022 Hi Eli, we're happy to hear that you found Indy easy to use and that you are enjoying Invoices. Thanks for the feedback on where we can improve! We'd love to chat with you more about these items and ensure we're on the same page. Please reach to our support team so we can review these items in greater detail. MC Marissa C. Owner Photography Used the software for: 1-2 years ### "It’s okay" October 4, 2021 3.0 It’s just okay…but I’ll need something more robust. Pros It’s a place where creatives can organize and manage things/business aspects that are typically hard to manage all in one place. Also I like that they lowered the price because it doesn’t really offer ALL of the features of business management that other software offers. Cons It’s too basic…lacks in important areas like accounting, exporting documentation, client management…these areas aren’t fully developed. Makes tracking difficult come tax time… can’t customize things… also you can’t integrate Indy with other business management tools Reason for choosing Indy I thought something like quicken would be too much for me…but now I feel like I need something that’s a cross between, Stripe, quicken and Indy Review Source Response from Indy October 6, 2021 Hi Marissa, thank you for taking the time to leave us all this great feedback. We're glad to hear that our all-in-one productivity tool has been helpful in keeping your business organized. We also appreciate the feedback, it's important to know where we can grow. We built our tool to be simple and lightweight but we are working on expanding our feature set to provide more robust tools. I've shared your feedback with the team and we look forward to introducing you to these new features in the future. CF Carrie F. Owner Writing and Editing Used the software for: 6-12 months ### "Indy review" July 20, 2022 5.0 Indy has been a huge help to me as a new business owner. The contracts alone were worth every penny of this software. I could not have launched a new business without the help that Indy gave me. It saved me a ton of time that I could use to concentrate on my business content. Pros Indy is a fantastic and affordable program to assist small business owners with keeping track of projects, invoices, time, and customer information. I would highly recommend this program for anyone looking for a one stop shop to help with business needs. Cons The only piece of Indy that I think needs some rethinking would be the manual time tracker. It is a lot of scrolling can lead to mistakes with input which then gives false reporting on time. Being able to enter the numbers or after you enter the initial time, giving a close approximate on the second time entry would make it more user friendly. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Indy Google Workspace did not offer what Indy does in contracts and time tracking. It is definitely much less user friendly Review Source Response from Indy July 28, 2022 Hi Carrie, it's great to hear that Indy's all-in-one productivity tool has helped your new business, especially with contracts since those are so important to protect you and your business. Thanks for the feedback on Time Tracker! We'll take a look and see how we can fix these issues. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product. EB Evan B. Makeup Artist Cosmetics Used the software for: 6-12 months ### "Affordable and User-Friendly, Constantly Improving with User Feedback" July 19, 2022 4.0 Overall, I have not had issues with Indy and will continue to use it. I find it extremely helpful for me as a small business owner to find an all in one experience for my business needs without breaking the bank. Pros I love how easy it is to create contracts and invoices on the fly. The customer service is pretty responsive in terms of timeliness and active listening. Cons I would like to see the ability to link contracts and invoices together for the same client so they can have all of the information at once. I also would like to see the ability for automatic payments for remaining balances after deposits are paid. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[PayPal](https://www.capterra.com/p/207944/PayPal/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Indy Ease-of-use pricing Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave was similar but lacked contracts at the time. Honeybook was a little too robust for me. The learning curve was huge. I wish Indy would improve their features to compete with these platforms while retaining that low annual price. These other platforms are very expensive and that was another reason I switched. Review Source Response from Indy July 27, 2022 Hi Evan, we're happy to hear that Indy has helped streamline contract and invoice creation for your business. Also, thanks for the valuable feedback! We're always looking for ways to improve the ability to bundle documents (sending contracts with invoices attached) (bundled documents) and auto-payments are considerations. Be sure to keep an eye on our changelog to stay up to date on releases. Please don't hesitate to reach out to our support team if you have any questions or more amazing feedback. EK Emma K. Principal Residential Designer Design Used the software for: Less than 6 months ### "A really great software for contracted small business owners" November 30, 2021 4.0 Overall, Indy has made billing, invoicing, and receiving payments much easier than how I was keeping track of things before. The whole platform has reduced my time spent filing and organizing as well, and it is nice to be able to do lots of things in once place. I was introduced to Indy through User Testing and realized it was a tool I could use for my own business, and since using the Pro version for the past few months the product has only improved. The pricing is wonderful, especially for single small business owners where expenses are a huge concern, and it is definitely worth the price. I would like to see more integration with other products (like Google Drive) so the two main platforms I use can be seamlessly integrated and updated all the time no matter which platform I am in. It is an extremely helpful software and platform that I am very happy I was introduced to, and I am looking forward to future improvements and updates as time goes on. Pros Invoicing and Billing is the most important part of the so that I use, and the current set-up is very easy to use and saves me lots of time compared to how I kept track of my billable hours before Indy. Different features are easily integrated together, like making existing project tasks and times into tracked time sessions with billing rates. Being able to connect my existing Google calendar (which is what I mainly use to keep track of time slots for tasks) and then being able to further edit and assign tasks later on in Indy is very easy and helpful so I can quickly add tasks on the go or in the field and organize later. Having multiple and interchangeable options for payment has made accepting payments much easier and faster for my clients. Keeping projects, clients, tasks, etc. all organized and grouped together is relatively easy and is easy to do in multiple locations. The app is also great in times that I need to access info on the go or whenever I am not in front of my computer. Overall, I think everything is pretty helpful so far and is always improving. Cons It is sometimes unclear if assigning emails and "types" to people are going to alert them or send them emails when they are added, so having alerts or ways to confirm what is being sent and emailed (or evening having the option to not send anything without approval first) would be very helpful to make sure my clients aren't getting confused with several emails and making them use things that are not needed. When I sent out my first invoice using Indy, it was really difficult to see in preview what the final invoice and how the payment options would be displayed or how my clients would interact with it (I sent a test invoice to myself to understand so I could explain it to my clients if there were questions, but now have an archived invoice in my list that I can't get rid of now). Also, only being able to assign one client to be able to pay invoices is a little frustrating at times (I tend to work with lots of couples), so it would be helpful to have the options to assign multiple clients to be able to pay or view only. I also do not use Indy for my current contract and form templates (but I would really like to) because there is not enough editability or customizable features currently to make the forms/contracts look the way I want. Instead I use Google Suite (docs) to create these and Adobe Sign for client signatures, so it would be great to only have to use one platform to do all of this. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Indy Pricing of other products was very high, there were features included in other products that I would not use, or there were not enough features to be able to use the product for my specific type of work. Indy seemed to be the most user friendly platform for me and my industry and was at an affordable price per month without having to make year-long, up-front commitments before using the product to make sure it was a good fit. Review Source Response from Indy December 1, 2021 Emma, we are so incredibly grateful for this review. It's awesome to hear how Indy has helped keep your business organized. It's even better to know where we can improve. I've forwarded all this amazing feedback over to my team for review. We'd love to speak with you further on a few points to get more information. If you're interested, please reach out to support so we can set up some time to review. Regarding sending invoices to multiple recipients with the ability to view/pay, that is something you can do but might not be so clear. When you create an invoice, it makes you select a main recipient. In the setting block to the right of the invoice editor, you can add additional recipients. When you send the invoice, each recipient has the ability to pay the invoice. I'll work with the team to improve this flow. Last, if you ever need anything at all, don't hesitate to send us a message via the in-app chat button. CH Caroline H. Founder + CEO Marketing and Advertising Used the software for: 1-2 years ### "Best platform for small businesses!" September 28, 2021 5.0 My overall experience with Indy has been incredible. I worked with them when they were still known as Tispr, and even through their entire rebranding, they were super communicative and helpful. I think they're providing freelancers and small business owners with all of the tools they need to be successful. As a user, it's easy to see that the team genuinely cares about helping their customers succeed rather than just collect a subscription fee every month. Using Indy has made it easy to stay on top of the side of business that nobody enjoys (invoicing, contracts, proposals, etc.) Pros This website really has everything you need in order to run your small business. From invoicing, to contracts, to project management — it's truly an all-in-one tool! Plus, the price is unbeatable. I still can't believe that they offer all these tools for such a low price. It's super easy to use on both the business and client's end. I've used it since I started my business in early 2020 and haven't had any clients encounter problems with paying invoices or signing contracts via Indy. I've recommended this tool to every small business owner I know because of it's affordability and ease of use. Cons I would love to see more automation tools! Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Bonsai.io](https://www.capterra.com/p/181724/Bonsai-io/) Reason for choosing Indy The pricing was unbeatable. Indy provided all of the tools and capabilities I was looking for in a product for a fraction of the cost. Review Source Response from Indy September 30, 2021 Caroline, thank you for you being a valued Indy member! We are so happy to hear that Indy allows you to manage your clients, contracts, and invoices with ease. Our team works hard to consistently meet and exceed our members' expectations. Thank you for the feedback on automation. I will be sure to share this with the team for feature consideration. LM Lindsey M. Food Photographer & Multimedia Designer Photography Used the software for: 2+ years ### "I’ll be an Indy user forever!" October 3, 2021 5.0 I love it! I’ll be an Indy user forever! Pros It’s so easy to use! Not only for me, but for my clients. It isn’t cluttered with random features I don’t need or excessive design elements that detract from functionality. Cons Honestly, I really can’t think of anything! It meets all my needs, it’s reliable, and the customer service is incredible! Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Indy I liked the simplicity as well as the functionality. It had everything I needed and it all works seamlessly! They never bring out features that they aren’t confident their users will love and utilize and I appreciate that so much. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[ShootProof](https://www.capterra.com/p/210015/ShootProof/) I was looking for a platform that included everything I needed in one place. A lot of products are either geared specifically to photographers or specifically to designers. I needed something I could use for both my photography and design projects. Indy delivered! Review Source Response from Indy October 5, 2021 Lindsey! Thank you for being a valued Indy member. It's awesome to hear that we provide everything you need for both your photography and design projects. It makes us very happy to hear that you're able to run both your businesses on Indy with ease. Our team works hard to consistently meet and exceed your expectations. You've also been pivotal in helping us create a better product with all of your amazing feedback. We love you just as much as you love us! BW Bruklin W. Owner Writing and Editing Used the software for: 6-12 months ### "Love them" July 21, 2022 5.0 Pros I have been using Indy for a short period of time but in that time, I have accomplished a lot in my business. Indy has helped me stay on top of my tasks and get organized when I am feeling overwhelmed by my number of clients. I appreciate that things can be archived but very rarely can you completely delete something. I love the time tracking feature, it has prevented me from using multiple different software. Everything I need for my virtual assistance business is in one place Cons Contracts should be a little more detailed in things we can edit. While many important things are provided in templates, there have been times where I have had to copy and paste my contracts into a word document so that I can add or redact certain things. This can be a bit of a grueling task. I also wish the app had more capabilities. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Indy I chose Indy because it gives me everything I need without any confusion. Other programs were either missing aspects necessary for my business or they were not as functional as I needed them to be. Review Source Response from Indy July 28, 2022 Hi Bruklin, it's truly amazing to hear how Indy helped streamline and organize your business operations. We really appreciate the feedback and love! You actually can edit our contract templates to remove or add text and clauses. The step-by-step wizard helps you fill out the basic contract information. On the last step (either step 3 or 8 depending on which contract you're using), there is a button that will let you fully customize the contract. It is a bit hidden in the process so we'll be sure to find ways to improve that. We'd love to hear more about the capabilities you'd like to see on Indy please don't hesitate to reach out to our support team to review further. AG Aquarius G. Designer & Virtual Assistant Design Used the software for: Less than 6 months ### "A good starting place for new freelancers" July 20, 2022 4.0 Overall the experience has been good, and I look forward to more improved features. Pros Easy to use, responsive customer service. The cost is very reasonable, and the team is regularly making improvements to the platform. Cons The time tracking features are not intuitive or robust. I use an external tool to track time. I would like to be able to export timesheets, the ability to see reports for projects and clients, an automatic calculation of hours on a daily weekly and monthly basis, as well as calculating a total amount for the invoice instead of being individual line items. I would like to be able to modify the built in contract templates beyond just the essential info. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing Indy More features than I needed, higher price point. Switched from [Bonsai](https://www.capterra.com/p/238825/Bonsai/) Bonsai's payment terms were very confusing, and I appreciate that Indy connects directly to the processors. I felt like the customer service was a little rude, and I don't do a super high volume of contracts or invoices, so I switched to save money. Review Source Response from Indy July 28, 2022 Hi Aquarius, it's great to hear that you're loving Indy's ease-of-use and dedicated support team we're always here and happy to help if anything arises. We're also working hard to release new features to help improve your workflow and we have some exciting things planned. Thanks for the feedback on Time Tracker. We'll take a look and see how we can improve the tool. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product. QG Quincy G. Software Developer Computer Software Used the software for: Less than 6 months ### "Best software for the beginning small business owner" December 9, 2021 5.0 I needed a simple service to do invoicing, possibly create standard documents to use for new clients, and at some point expand the business. Pros The Indy service has made the invoicing process easier, and provides a variety of ways to get paid. The UI is extremely intuitive, and its priced just right for getting started with a small business. Cons All the features are great, even the ones I don't use regularly look appealing. Wish there was a tax recording/filing feature included as well. Reason for choosing Indy It provided invoicing, various payments methods, standard documents, simple UI, and chat all in one place. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Lack of options for payments. They are now making changes, but it's probably too late. I'm into Indy now. Review Source Response from Indy December 21, 2021 Hi Quincy, thanks for being a valued Indy member! It's amazing to hear that we've made the invoicing process easier. This is exactly what we were going for with all our tools we hope you see that as you test out some others. I've forwarded your feedback about a tax recording/filing feature to the team for consideration. Please don't hesitate to reach out to support if you have any other feedback. Feedback like yours allows us to continuously improve and develop Indy. SM Stephanie M. Founder Design Used the software for: Less than 6 months ### "I'm obsessed with Indy" December 9, 2021 5.0 I'm obsessed. It's been helping me keep track of which clients haven't paid me (and more importantly how long it's been since they paid me) and how long it takes for my invoices to get paid in general. Pros Indy helps keep track of EVERYTHING. I can login every morning and know what I have to do throughout the day. I have reminders in my email about important tasks and meetings, as well as due dates that are coming up, so I know I'm staying on top of things. I'm just starting out with my business so it's very important to me to be able to deliver for my clients, and Indy has been doing a great job of making sure I don't drop the ball. Cons Anything I don't like has been minimal, and is usually something I can take care of on my own. For instance the client management, when sending invoices, forces you to initially address it to a specific client rather than the business that the client/contact works for. It's something I can go in and edit easily though, but it would be nice to be able to put the organization as the client and simply name contacts there without having them become the only point of contact for the organization. Review Source Response from Indy December 21, 2021 Hi Stephanie! Thank you for being a valued member. We're happy to hear that Indy has helped you keep track of everything so you can keep your business running smoothly. I have forwarded your feedback about creating companies as a contact with different people associated with that company. Please don't hesitate to reach out to support if you have any other feedback on what you'd like to see on Indy. AD Aidan D. owner Media Production Used the software for: Less than 6 months ### "An all up invoice and contract system that doesn't drain your bank!" November 30, 2021 5.0 Very happy with the software. It's always a win when you find software that actually works at a pricepoint that makes sense. Pros I absolutely love the contract builder that Indy has. It's easy and intuitive to navigate. Coming from honey book for the past three years, I'm so happy I found Indy, Invoices look great and are easy to generate. the desktop and mobile app are seamless. Very happy with the functinality. Cons I wish there was a way to send the contract and invoice together in one email. Maybe there is a way. haven't found it out yet. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)[Bonsai](https://www.capterra.com/p/238825/Bonsai/) Reason for choosing Indy Price and function Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Price and function Review Source Response from Indy December 1, 2021 Hi Aidan, thank you very much for sharing your feedback. We are so thrilled to hear that it is easy to create great-looking contracts and invoices while providing a seamless way to run your business while at home or on the go. Regarding sending 2 items in one email, I have forwarded this feedback to the team for feature consideration. In the meantime, you could create an invoice and share it via a link instead of the email service. Then when you create/send your contact, add the invoice link into the email body for the contract email. When your client receives the email, they'll see the block for the contract and an active link for the invoice. If you reach out to support, I can provide you with a step-by-step tutorial with images. Additionally, if you ever need anything at all, please reach out to us via the in-app support chat button. JP Justin P. Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Great PM Tool with Powerful Billing Features" July 20, 2022 4.0 My overall experience has been good. The Indy makes tracking your tasks and objectives easy and the ability to add tracked time to invoices is nice. (If you bill by the hour - but you shouldn't) Pros Indy is a great project management toll for a freelancer or small team to track workflow, proposals and invoicing. The invoicing and billing features are great to offer clients a solutions to pay quickly. Cons Seems still in development and new features are being released. It feels a little behind some of the other industry software but is taking the time to fix what other solutions are doing wrong. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Indy Price, and free trial/entry offer. Review Source Response from Indy July 27, 2022 Hey Justin, we're glad to hear that our all-in-one productivity tool has been helpful in keeping your business organized. We originally built Indy to be simple and lightweight but now we're working on expanding our feature set to provide more robust tools. We're actively working on some new and exciting things and we can't wait to share them with our community. Please don't hesitate to reach out to our support team if you have any other feedback feedback like yours allows us to continuously develop and improve Indy. MC Marcus C. CEO Graphic Design Used the software for: 6-12 months ### "Love This! Keeps more money in your pocket and off the table! " March 2, 2022 5.0 Awesome experience overall and would recommend. Pros I love the time tracking feature especially with my retainer clients. Makes accountability and task management a breeze. Ensures I’m accurately paid for time on project. Gives solid evidence when you can attach an itemized listing to your invoices. Love this! Cons Not applicable. I like all the features of this software. Review Source Response from Indy March 8, 2022 Hi Marcus, thanks for the love! We're happy to hear that Indy has helped streamline time tracking and invoicing at a price that doesn't hurt your pockets. IJ Infinity J. Fashion Model Apparel & Fashion Used the software for: Less than 6 months ### "Infinity's Review" December 14, 2021 5.0 Pros Good product, decent pricing, nice test features. Just didn't do what I needed it to do. Cons I model so having the ability to take care of multiple tasks would be beneficial. \*For more info you can contact me on \[SENSITIVE CONTENT\] Contract bids to help make the customer and the service provider on the same page plus including human work ethic decency would be one of my first implentations. Reason for choosing Indy Price and ease of use. I use my iPad so I was not able to use other software and it worked best. Review Source Response from Indy December 22, 2021 Hi Infinity, thank you so much for taking the time to leave us feedback. We'd love to talk with you more about what didn't work for you on Indy. The contact information provided was blocked, please contact our support team and we can get something set up. RJ Rudhwan J. Arabic Creative Copywriter Writing and Editing Used the software for: Less than 6 months ### "Like it, worth to pay for it" March 11, 2022 5.0 Really good, I like it, worth to pay for it, but with development for the cons I mentioned it will be the best choice ever Pros 1- Full of benefits that motivate achievement. 2- Very easy to use. 3- Integrated in terms of solutions that will not often require the user to search for complements. 4- less expensive. Cons 1- There is no option for multiple currencies. 2- There is no well-functioning application, and if any, it is not available for the region I am in (Kuwait) Reason for choosing Indy More features, easy to use and less expensive Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Less features and more expensive Review Source Response from Indy March 15, 2022 Hi Rudwan, thanks for taking the time to leave us a review. We're happy to hear that Indy's all-in-one productivity tool has helped you stay motivated at an affordable price. There is a release coming shortly that will allow you to change the currency to your preferred setting. We'll be sure to keep you updated once that feature is live. We'd love more feedback about the functioning app as we'll be taking a closer look at mobile later this year. TF Trisha F. Creative Freelancer Design Used the software for: Less than 6 months ### "July, 2022" July 26, 2022 4.0 I love Indy! I've tried numerous other contract management softwares and Indy checks all my boxes! Pros Daily task management; unlimited projects; invoicing Cons Ability to archive projects that are complete. Filtering through completed projects to locate active is cumbersome. Would also like to see a visual counter of active projects, pending projects and completed projects. Review Source Response from Indy July 29, 2022 Hi Trisha, we're happy to hear that Indy is checking all your boxes. Thanks for your feedback on Projects we'll have our team look into adding the ability to archive completed projects and a project counter to keep track of your projects. Please don't hesitate to reach out to our support team if you have any other amazing feedback. JL Jennifer L. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Indy solved a lot of problems for me with hard to find features, and the price just was the icing on" July 30, 2022 5.0 I'm very happy with how Indy works in my business and for the first time feel no need to look for something else. Pros I really love how I can invoice my clients in their currency, and offer them different payment methods. This sounds so easy but has been a tremendous challenge for me to solve! Cons I found some of the layouts not as beautiful or customizable as other options but the team took up suggestions I had and implemented them so my rectangle logo looks a lot better on the invoices. Review Source Response from Indy August 1, 2022 Hi Jennifer, thanks for being a valued community member. It's amazing to hear how Indy has helped your business at such a sweet price. We're also happy to hear that our recent update to Proposals has made the layouts more customizable. We love feedback so if you can think of any other ways to make Indy more beautiful, please let us know. MM Mitzi M. Freelance writer Marketing and Advertising Used the software for: Less than 6 months ### "IndyPro perks" March 9, 2022 5.0 IndyPro helps me stay organized with task management, billing and invoicing, and contracts and proposals. Pros I chose this software over others because it was affordable and there was a built-in calendar. I can also integrate my Google calendar. Cons I wish it also had accounting. I have to use separate software for that. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Bonsai](https://www.capterra.com/p/238825/Bonsai/) Reason for choosing Indy Price and features I needed Review Source Response from Indy March 15, 2022 Mitzi, thanks so much for the review! It's amazing to hear how Indy's tools have helped organize your business. We're definitely looking into ways to expand on our feature set and that does include accounting features later down the line. We'll be sure to keep you updated as we make progress on this release. GK George K. Freelancer Computer Software Used the software for: Less than 6 months ### "Spend More time with your clients not charging them" February 25, 2022 4.0 Very positive so far, I love the invoice feature, especially the automated send outs. Thanks. Pros Indy helped me remove a few hours of work each week monitoring time spent with each client, and sending out invoices. Often times I would forget to send out invoices and send invoices at inconsistent time schedules which would be a point of friction for the people I work with. Cons The time tracking feature is still a little difficult to use. I don't work on individual "projects" for clients, instead just working maintaining and improving their websites and responding to small updates. It would be nice to be able to track time for an individual client/company vs a project. Review Source Response from Indy March 2, 2022 Hi George, thanks for being a valued Indy member. It's great to hear how Indy has helped streamline your business operations and makes sending invoices a breeze! The ability to track time per client sounds like a great idea. This feedback has been shared with the team for feature consideration. If you have any other feedback on our time tracking tool, please let us know. We'd love to be able to make some changes to it to ensure it's not difficult to navigate. GB Gerda B. Freelance Visual artist Arts and Crafts Used the software for: 6-12 months ### "inexpensive for good quality" August 3, 2022 5.0 very good experience so far no disappointments Pros I liked the cost, the interface is appealing, and simple to use. provides everything I need to run my business Cons unaware of all the great aspects I can use for back end of my business Reason for choosing Indy I already tried this website before and liked indy better Review Source Response from Indy August 4, 2022 Hi Gerda, thanks for the feedback. We're happy to hear that you're finding Indy's productivity tools so easy to use! VC Vivian C. Ceo Marketing and Advertising Used the software for: Less than 6 months ### "Indy is Where it’s at!" July 25, 2022 5.0 Pros What i loved most is how easy it is to keep my clients in the loop on everything that is going on with their projects. They are just involved in the process as I am. It really is a one stop shop where I can invoice them, send proposals and include them on any project documents Cons What i dislike about this platform is that the app for the phone is not as intuitive and does not have the same capabilities as you do on desktop. It really hinders my productivity as ai am on mobile half of the time. Review Source Response from Indy July 28, 2022 Hi Vivian, we're happy to hear that Indy is the one-stop shop for all your business needs. Thanks for the feedback on our mobile app it was built as a companion tool which is why it doesn't have all the tools and features the web app does. We're currently working on reimagining the Indy mobile experience and we'll have more to share on this as it develops. DA Daniel A. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Indy Review" March 12, 2022 5.0 I had a very positive experience with Indy, I feel like they really know their customers and strive to provide tools for freelancers at affordable prices. Pros I feel like the Indy was made for me, since I needed help with contracts, proposals, and invoicing. Indy has all these features and many more. Cons I really don't have any cons for the team Indy, all features that I need under one roof. Review Source Response from Indy March 16, 2022 Hi Daniel, thanks for being a valued Indy member. It's awesome to hear that you're loving all that Indy has to offer. We pride ourselves in our unwavering commitment to building a platform for freelancers based on their needs. We do this by actively talking to our community and collecting feedback. We're happy to hear that you haven't found any cons yet but, if you do, please don't hesitate to reach out to our support team to share your experience. CS Corky S. Developer Computer Software Used the software for: Less than 6 months ### "Great tool for freelancers" July 28, 2022 4.0 I found the software easy to get used to and now it’s very simple to generate invoices. Pros Ease of setup. Payment methods are great and the fact that payments are recorded makes the workflow so easy. Cons I does not have a Mac desktop timekeeping app. Reason for choosing Indy Hello bonsai Switched from [WHMCS](https://www.capterra.com/p/130157/WHMCS/) Ease of use Review Source Response from Indy July 29, 2022 Hi Corky, we're happy to hear you're loving Indy's ease of use and how you can quickly get paid with your preferred payment option in Invoices. We always strive to find ways to streamline your workflow so it's nice to hear we've been able to do that. Thanks for the feedback on Time Tracker we're always looking for ways to improve our product. We'll have the team review this and hopefully, we'll be able to get it added. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.