# Indy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Indy the right Billing and Invoicing solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230540/Indy/reviews --- Indy 4.7 (103) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Indy Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews VC Vincent C Media ConsultantMedia Production, 2 - 10 employeesUsed the software for: I used a free trial. “What makes that even better is that you can integrate PayPal and Stripe so that you can receive payment right away after your client approves the project. “ July 25, 2022 KC Kylen C Content CreatorMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “Some of the features could probably be flushed out a bit better-- time tracking feature feels a little clunky/too many steps sometimes, and the one gripe I have with the invoicing feature is the inability to select from an existing template.“ July 25, 2022 DH Danielle H Content MarketerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “I haven't had the need to search for other software, and I love how I can manage my invoicing and contracts all in one stop.“ July 19, 2022 EK Emma K Principal Residential DesignerDesign, Self-employedUsed the software for: Less than 6 months. “It is sometimes unclear if assigning emails and "types" to people are going to alert them or send them emails when they are added, so having alerts or ways to confirm what is being sent and emailed (or evening having the option to not send anything without approval first) would be very helpful to make sure my clients aren't getting confused with several emails and making them use things that are not needed. When I sent out my first invoice using Indy, it was really difficult to see in preview what the final invoice and how the payment options would be displayed or how my clients would interact with it (I sent a test invoice to myself to understand so I could explain it to my clients if there were questions, but now have an archived invoice in my list that I can't get rid of now).“ November 30, 2021 MF Maria F Virtual AssistantMarket Research, Self-employedUsed the software for: Less than 6 months. “The contract proposal, time tracking and invoicing features help me quite a lot to be a better professional.“ July 29, 2022 EZ Eileen Z Freelance Content Writer Writing and Editing, Self-employedUsed the software for: 6-12 months. “Which makes it a bit more complicated to get it work itself out using the hours and units option.“ July 25, 2022 JL Jennifer L OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I really love how I can invoice my clients in their currency, and offer them different payment methods. “ July 30, 2022 EK Emma K Principal Residential DesignerDesign, Self-employedUsed the software for: Less than 6 months. “Also, only being able to assign one client to be able to pay invoices is a little frustrating at times (I tend to work with lots of couples), so it would be helpful to have the options to assign multiple clients to be able to pay or view only.“ November 30, 2021 ## Showing most helpful reviews Showing 1-25 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gary H. Marketing Specialist Machinery Used the software for: 6-12 months ### "A flexible and capable CRM & invoicing tool " February 20, 2023 4.0 Overall, I've found Indy to be a pretty capable all-around CRM, time tracker, contract manager, and invoice creation solution. The beauty of Indy is how all-in-one it is. Instead of having to pay for multiple subscriptions, I can just use Indy and have access to all of the features I need. This alone is a big time and money savings. Pros I love how all-in-one Indy is. Instead of having to purchase or pay subscriptions for multiple software solutions, I can just use Indy and have access to a CRM, invoicing and payment platform, time tracking tool, contract manager/creator, and more. I also like that I don't have to learn multiple software platforms and bounce between them. This is a huge time savings when I am trying to meet a project deadline. Cons Some features of Indy are paywalled behind a higher tier. While this is not a dealbreaker when using the software, some more advanced features such as time tracking and time tracking invoice integration are not available to entry-level users. Alternatives considered [Clientjoy](https://www.capterra.com/p/215655/Clientjoy/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Indy None of the other software solutions out there seemed as all-encompassing as Indy did. Also, pricing for many of these less capable software platforms was higher, thus increasing the barrier to entry. Review Source ES Eli S. Freelance Content Writer Marketing and Advertising Used the software for: Less than 6 months ### "Great Invoicing Tool. Needs Work on Contact/Project Management. " July 30, 2022 4.0 Pros It's incredibly simple to create custom invoices. The task management feature is great for individual freelancers. Easy to create contracts with little effort Comes with time tracking and proposal creation features Great for a freelancer who wants to look professional, but lacks the team to do it Cons The project management feature only allows for two views It doesn't integrate well with its own calendar Cannot schedule tasks by time without significant effort Contact creation features feel unusually rigid Not ideal to manage a team of freelancers Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Because Trello and ClickUp don't include freelancer-driven features like invoicing and contract creation. Review Source Response from Indy August 2, 2022 Hi Eli, we're happy to hear that you found Indy easy to use and that you are enjoying Invoices. Thanks for the feedback on where we can improve! We'd love to chat with you more about these items and ensure we're on the same page. Please reach to our support team so we can review these items in greater detail. MC Marissa C. Owner Photography Used the software for: 1-2 years ### "It’s okay" October 4, 2021 3.0 It’s just okay…but I’ll need something more robust. Pros It’s a place where creatives can organize and manage things/business aspects that are typically hard to manage all in one place. Also I like that they lowered the price because it doesn’t really offer ALL of the features of business management that other software offers. Cons It’s too basic…lacks in important areas like accounting, exporting documentation, client management…these areas aren’t fully developed. Makes tracking difficult come tax time… can’t customize things… also you can’t integrate Indy with other business management tools Reason for choosing Indy I thought something like quicken would be too much for me…but now I feel like I need something that’s a cross between, Stripe, quicken and Indy Review Source Response from Indy October 6, 2021 Hi Marissa, thank you for taking the time to leave us all this great feedback. We're glad to hear that our all-in-one productivity tool has been helpful in keeping your business organized. We also appreciate the feedback, it's important to know where we can grow. We built our tool to be simple and lightweight but we are working on expanding our feature set to provide more robust tools. I've shared your feedback with the team and we look forward to introducing you to these new features in the future. CF Carrie F. Owner Writing and Editing Used the software for: 6-12 months ### "Indy review" July 20, 2022 5.0 Indy has been a huge help to me as a new business owner. The contracts alone were worth every penny of this software. I could not have launched a new business without the help that Indy gave me. It saved me a ton of time that I could use to concentrate on my business content. Pros Indy is a fantastic and affordable program to assist small business owners with keeping track of projects, invoices, time, and customer information. I would highly recommend this program for anyone looking for a one stop shop to help with business needs. Cons The only piece of Indy that I think needs some rethinking would be the manual time tracker. It is a lot of scrolling can lead to mistakes with input which then gives false reporting on time. Being able to enter the numbers or after you enter the initial time, giving a close approximate on the second time entry would make it more user friendly. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Indy Google Workspace did not offer what Indy does in contracts and time tracking. It is definitely much less user friendly Review Source Response from Indy July 28, 2022 Hi Carrie, it's great to hear that Indy's all-in-one productivity tool has helped your new business, especially with contracts since those are so important to protect you and your business. Thanks for the feedback on Time Tracker! We'll take a look and see how we can fix these issues. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product. EB Evan B. Makeup Artist Cosmetics Used the software for: 6-12 months ### "Affordable and User-Friendly, Constantly Improving with User Feedback" July 19, 2022 4.0 Overall, I have not had issues with Indy and will continue to use it. I find it extremely helpful for me as a small business owner to find an all in one experience for my business needs without breaking the bank. Pros I love how easy it is to create contracts and invoices on the fly. The customer service is pretty responsive in terms of timeliness and active listening. Cons I would like to see the ability to link contracts and invoices together for the same client so they can have all of the information at once. I also would like to see the ability for automatic payments for remaining balances after deposits are paid. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[PayPal](https://www.capterra.com/p/207944/PayPal/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Indy Ease-of-use pricing Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave was similar but lacked contracts at the time. Honeybook was a little too robust for me. The learning curve was huge. I wish Indy would improve their features to compete with these platforms while retaining that low annual price. These other platforms are very expensive and that was another reason I switched. Review Source Response from Indy July 27, 2022 Hi Evan, we're happy to hear that Indy has helped streamline contract and invoice creation for your business. Also, thanks for the valuable feedback! We're always looking for ways to improve the ability to bundle documents (sending contracts with invoices attached) (bundled documents) and auto-payments are considerations. Be sure to keep an eye on our changelog to stay up to date on releases. Please don't hesitate to reach out to our support team if you have any questions or more amazing feedback. EK Emma K. Principal Residential Designer Design Used the software for: Less than 6 months ### "A really great software for contracted small business owners" November 30, 2021 4.0 Overall, Indy has made billing, invoicing, and receiving payments much easier than how I was keeping track of things before. The whole platform has reduced my time spent filing and organizing as well, and it is nice to be able to do lots of things in once place. I was introduced to Indy through User Testing and realized it was a tool I could use for my own business, and since using the Pro version for the past few months the product has only improved. The pricing is wonderful, especially for single small business owners where expenses are a huge concern, and it is definitely worth the price. I would like to see more integration with other products (like Google Drive) so the two main platforms I use can be seamlessly integrated and updated all the time no matter which platform I am in. It is an extremely helpful software and platform that I am very happy I was introduced to, and I am looking forward to future improvements and updates as time goes on. Pros Invoicing and Billing is the most important part of the so that I use, and the current set-up is very easy to use and saves me lots of time compared to how I kept track of my billable hours before Indy. Different features are easily integrated together, like making existing project tasks and times into tracked time sessions with billing rates. Being able to connect my existing Google calendar (which is what I mainly use to keep track of time slots for tasks) and then being able to further edit and assign tasks later on in Indy is very easy and helpful so I can quickly add tasks on the go or in the field and organize later. Having multiple and interchangeable options for payment has made accepting payments much easier and faster for my clients. Keeping projects, clients, tasks, etc. all organized and grouped together is relatively easy and is easy to do in multiple locations. The app is also great in times that I need to access info on the go or whenever I am not in front of my computer. Overall, I think everything is pretty helpful so far and is always improving. Cons It is sometimes unclear if assigning emails and "types" to people are going to alert them or send them emails when they are added, so having alerts or ways to confirm what is being sent and emailed (or evening having the option to not send anything without approval first) would be very helpful to make sure my clients aren't getting confused with several emails and making them use things that are not needed. When I sent out my first invoice using Indy, it was really difficult to see in preview what the final invoice and how the payment options would be displayed or how my clients would interact with it (I sent a test invoice to myself to understand so I could explain it to my clients if there were questions, but now have an archived invoice in my list that I can't get rid of now). Also, only being able to assign one client to be able to pay invoices is a little frustrating at times (I tend to work with lots of couples), so it would be helpful to have the options to assign multiple clients to be able to pay or view only. I also do not use Indy for my current contract and form templates (but I would really like to) because there is not enough editability or customizable features currently to make the forms/contracts look the way I want. Instead I use Google Suite (docs) to create these and Adobe Sign for client signatures, so it would be great to only have to use one platform to do all of this. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Indy Pricing of other products was very high, there were features included in other products that I would not use, or there were not enough features to be able to use the product for my specific type of work. Indy seemed to be the most user friendly platform for me and my industry and was at an affordable price per month without having to make year-long, up-front commitments before using the product to make sure it was a good fit. Review Source Response from Indy December 1, 2021 Emma, we are so incredibly grateful for this review. It's awesome to hear how Indy has helped keep your business organized. It's even better to know where we can improve. I've forwarded all this amazing feedback over to my team for review. We'd love to speak with you further on a few points to get more information. If you're interested, please reach out to support so we can set up some time to review. Regarding sending invoices to multiple recipients with the ability to view/pay, that is something you can do but might not be so clear. When you create an invoice, it makes you select a main recipient. In the setting block to the right of the invoice editor, you can add additional recipients. When you send the invoice, each recipient has the ability to pay the invoice. I'll work with the team to improve this flow. Last, if you ever need anything at all, don't hesitate to send us a message via the in-app chat button. CH Caroline H. Founder + CEO Marketing and Advertising Used the software for: 1-2 years ### "Best platform for small businesses!" September 28, 2021 5.0 My overall experience with Indy has been incredible. I worked with them when they were still known as Tispr, and even through their entire rebranding, they were super communicative and helpful. I think they're providing freelancers and small business owners with all of the tools they need to be successful. As a user, it's easy to see that the team genuinely cares about helping their customers succeed rather than just collect a subscription fee every month. Using Indy has made it easy to stay on top of the side of business that nobody enjoys (invoicing, contracts, proposals, etc.) Pros This website really has everything you need in order to run your small business. From invoicing, to contracts, to project management — it's truly an all-in-one tool! Plus, the price is unbeatable. I still can't believe that they offer all these tools for such a low price. It's super easy to use on both the business and client's end. I've used it since I started my business in early 2020 and haven't had any clients encounter problems with paying invoices or signing contracts via Indy. I've recommended this tool to every small business owner I know because of it's affordability and ease of use. Cons I would love to see more automation tools! Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Bonsai.io](https://www.capterra.com/p/181724/Bonsai-io/) Reason for choosing Indy The pricing was unbeatable. Indy provided all of the tools and capabilities I was looking for in a product for a fraction of the cost. Review Source Response from Indy September 30, 2021 Caroline, thank you for you being a valued Indy member! We are so happy to hear that Indy allows you to manage your clients, contracts, and invoices with ease. Our team works hard to consistently meet and exceed our members' expectations. Thank you for the feedback on automation. I will be sure to share this with the team for feature consideration. LM Lindsey M. Food Photographer & Multimedia Designer Photography Used the software for: 2+ years ### "I’ll be an Indy user forever!" October 3, 2021 5.0 I love it! I’ll be an Indy user forever! Pros It’s so easy to use! Not only for me, but for my clients. It isn’t cluttered with random features I don’t need or excessive design elements that detract from functionality. Cons Honestly, I really can’t think of anything! It meets all my needs, it’s reliable, and the customer service is incredible! Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Indy I liked the simplicity as well as the functionality. It had everything I needed and it all works seamlessly! They never bring out features that they aren’t confident their users will love and utilize and I appreciate that so much. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[ShootProof](https://www.capterra.com/p/210015/ShootProof/) I was looking for a platform that included everything I needed in one place. A lot of products are either geared specifically to photographers or specifically to designers. I needed something I could use for both my photography and design projects. Indy delivered! Review Source Response from Indy October 5, 2021 Lindsey! Thank you for being a valued Indy member. It's awesome to hear that we provide everything you need for both your photography and design projects. It makes us very happy to hear that you're able to run both your businesses on Indy with ease. Our team works hard to consistently meet and exceed your expectations. You've also been pivotal in helping us create a better product with all of your amazing feedback. We love you just as much as you love us! BW Bruklin W. Owner Writing and Editing Used the software for: 6-12 months ### "Love them" July 21, 2022 5.0 Pros I have been using Indy for a short period of time but in that time, I have accomplished a lot in my business. Indy has helped me stay on top of my tasks and get organized when I am feeling overwhelmed by my number of clients. I appreciate that things can be archived but very rarely can you completely delete something. I love the time tracking feature, it has prevented me from using multiple different software. Everything I need for my virtual assistance business is in one place Cons Contracts should be a little more detailed in things we can edit. While many important things are provided in templates, there have been times where I have had to copy and paste my contracts into a word document so that I can add or redact certain things. This can be a bit of a grueling task. I also wish the app had more capabilities. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Indy I chose Indy because it gives me everything I need without any confusion. Other programs were either missing aspects necessary for my business or they were not as functional as I needed them to be. Review Source Response from Indy July 28, 2022 Hi Bruklin, it's truly amazing to hear how Indy helped streamline and organize your business operations. We really appreciate the feedback and love! You actually can edit our contract templates to remove or add text and clauses. The step-by-step wizard helps you fill out the basic contract information. On the last step (either step 3 or 8 depending on which contract you're using), there is a button that will let you fully customize the contract. It is a bit hidden in the process so we'll be sure to find ways to improve that. We'd love to hear more about the capabilities you'd like to see on Indy please don't hesitate to reach out to our support team to review further. AG Aquarius G. Designer & Virtual Assistant Design Used the software for: Less than 6 months ### "A good starting place for new freelancers" July 20, 2022 4.0 Overall the experience has been good, and I look forward to more improved features. Pros Easy to use, responsive customer service. The cost is very reasonable, and the team is regularly making improvements to the platform. Cons The time tracking features are not intuitive or robust. I use an external tool to track time. I would like to be able to export timesheets, the ability to see reports for projects and clients, an automatic calculation of hours on a daily weekly and monthly basis, as well as calculating a total amount for the invoice instead of being individual line items. I would like to be able to modify the built in contract templates beyond just the essential info. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing Indy More features than I needed, higher price point. Switched from [Bonsai](https://www.capterra.com/p/238825/Bonsai/) Bonsai's payment terms were very confusing, and I appreciate that Indy connects directly to the processors. I felt like the customer service was a little rude, and I don't do a super high volume of contracts or invoices, so I switched to save money. Review Source Response from Indy July 28, 2022 Hi Aquarius, it's great to hear that you're loving Indy's ease-of-use and dedicated support team we're always here and happy to help if anything arises. We're also working hard to release new features to help improve your workflow and we have some exciting things planned. Thanks for the feedback on Time Tracker. We'll take a look and see how we can improve the tool. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product. LMM Lorrie May M. Designer Design Used the software for: Less than 6 months ### "Inexpensive for how great it is!" July 20, 2022 4.0 Pros This software is amazing for how inexpensive the pricing is. The 7-day trial gives you the Pro version but even the free version is amazing. The company seems like they are constantly making changes and would recommend this for new freelancers. Cons There should be a teams for creating contacts option for this software. A lot of the main functions should have little nuisances changed or improved. Review Source Response from Indy July 28, 2022 Hi Lorrie May, thanks for the feedback! We're happy to hear that you're loving Indy's all-in-one productivity tool at a very affordable price. Indy was built for individual freelance professionals and entrepreneurs. Unfortunately, team/collaboration features are not available at the moment but we are looking to expand into the team space in the future. Please don't hesitate to reach out to our support team with information on the main functions that should have little nuisances changed or improved we'd love to hear more about this so we can fix this. SC Stevee C. Art director and Designer Design Used the software for: 6-12 months ### "I would purchase again and again" September 28, 2021 5.0 10/10 it makes the business side of running a busy easier Pros It helps keep me, as a busy entrepreneur on track with all files in the same. Cuts down on time it takes to draft contracts and documents that take away from designing Cons the invoice form could be more editable Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Indy offers more features Review Source Response from Indy October 1, 2021 Stevee, thanks for the amazing feedback! We're happy to hear that Indy is making it easy for you to run your business operations. Thank you for the feedback on the invoice builder. I'll be sure to share this with the team so we can find more ways to make the form customizable. EZ Eileen Z. Freelance Content Writer Writing and Editing Used the software for: 6-12 months ### "Indy is great for the price! " July 25, 2022 5.0 I love Indy for every thing except that minor detail on invoicing. Pros This software is great because you can schedule all of your work in an easy and manageable way. There’s also an app for your phone which is great for managing on the go! Cons Im a writer and when I’m sending invoices there’s no option for per words. Which makes it a bit more complicated to get it work itself out using the hours and units option. Review Source Response from Indy July 28, 2022 Hi Eileen, we're happy to hear you're loving Indy. Thanks for the feedback on invoices we actually have something on our roadmap that will allow you to customize the header of the line item area that way you can enter whatever text best suits your needs. We don't have a timeline just yet but stay tuned. AT Alysa T. SEO Specialist Marketing and Advertising Used the software for: 6-12 months ### "Fantastic Software for Freelancers and Business Owners" November 30, 2021 5.0 Absolutely fantastic. I use this software for my marketing business and having contracts, proposals, invoicing, time tracking, and client messaging in one place is incredibly helpful. I can't recommend Indy enough! Pros The software is inexpensive, has absolutely fantastic customer service, and clearly listens to what their users want with constant updates. I've now been a part of two paid interviews to talk about improving Indy and I love what I'm seeing. Cons There are a few bugs that pop up here but customer service is super fast at responding and always does whatever they can to improve the experience. Review Source Response from Indy December 1, 2021 Hey Alysa, thanks for your review! Awesome to hear that we provide everything you need at a price that doesn't break the bank. While we may experience a few bumps/bugs along the way, we're happy to hear our team has been able to resolve those issues. We'll always work hard to consistently meet and exceed expectations. NCS Nica Chesca S. CEO Marketing and Advertising Used the software for: Less than 6 months ### "The best CRM for freelancers! " July 26, 2022 5.0 I rate it 10/10! Outstanding software for freelancers' Pros I like how Indy is very easy to use. As someone who tried other CRM and invoicing software before, I find Indy very unique because it really caters to freelancers and with that they know exactly what freelancers need. The user interface is friendly as well. You will not have a hard time navigating this CRM even if it's your first time to use one! A must use tool for every freelancing business! Cons I like almost everything about the app. Maybe it's the bank transfer option. If we can connect our bank to the app and clients can easily pay to the bank instead when sending an invoice. Switched from [Dubsado](https://www.capterra.com/p/206389/Dubsado/) It is very pricey and not user friendly. Review Source Response from Indy July 29, 2022 Hi Nica Chesca, we're happy to hear that you're loving Indy's easy-to-use productivity software. We understand the struggles of having to find the right tool for your freelance business...we're so glad you found us! We do have a bank transfer option that's integrated through Stripe. If that isn't the most ideal option, we'd love to know more. Please reach out to our support staff so we can learn more. RA Rob A. Artist Graphic Design Used the software for: 1-2 years ### "Easiest invoice platform + best value for your money" October 5, 2021 5.0 I'm able to spend less time on invoicing and billing, literally 5 minutes to create an invoice. Pros First, best value for your money. Super easy to use, you're able to duplicate invoices, integrate Stripe just for certain invoices and keep track of payments all very convenient and easy. Cons I guess if you could import data for tax purposes that would be useful. Switched from [Fiverr](https://www.capterra.com/p/239416/Fiverr/) Too expensive Review Source Response from Indy October 7, 2021 Hey Rob, thanks for being an Indy member! We're happy to hear that you're loving Indy's Invoices tool. We strongly believe you should keep the money you earn which is why we've made the Pro Bundle so affordable. I'll be sure to pass along your feedback about importing tax data to the team. Feedback like this allows us to continuously improve and develop Indy. Please never hesitate to reach out to support with more feedback. DH Danielle H. Content Marketer Marketing and Advertising Used the software for: Less than 6 months ### "I recommend Indy often!" July 19, 2022 5.0 I have been using Indy and have not looked back. I haven't had the need to search for other software, and I love how I can manage my invoicing and contracts all in one stop. I am thinking of using the intake forms as well! Pros I found the software quite robust at a price point I could easily afford. This was critical for me, as I shopped around for a lot of different software. I find it very easy to use and it supplies so many things I have yet to fully utilize. Cons When I was designing my proposals, and I had a title, it had a big white box around it. If I tried to put the header into my image, my proposal had no title. Just a design thing, but it made it a challenge to make it look the way I wanted. BUT, the ability to embed my book calendar right into the proposal = perfect! Reason for choosing Indy Price was a big one, but also... I just don't need all that dubsado offers. I used it in my client's business but I couldn't justify using it at this point. Review Source Response from Indy July 27, 2022 Hi Danielle, it's so great to hear that Indy was able to offer a robust set of tools to manage your business at an affordable price. We just released a new design/layout today to the header section of proposals that should fix this issue. When you have a moment, take a look and let us know how it's working for you! Also, please don't hesitate to reach out to our support team if you have any other feedback. JT Jay T. CEO Marketing and Advertising Used the software for: 6-12 months ### "Simply Smart with Semblence. " July 26, 2022 5.0 I enjoyed using Indy I enjoyed creating the voice It was simple and it was done quickly I appreciated the aftercare and follow up. Pros This is our go to software platform when creating customized docs, invoices and etc. Easy to use and quick. Cons There isn't much I didn't like, I guess it could be free. Review Source Response from Indy July 29, 2022 Hi Jay, we're proud to be your go-to tool for invoices. Indy is actually free to use and our Pro subscription plans are quite affordable compared to similar tools. Please don't hesitate to reach out to our support team if you have any feedback. We're always looking for ways to improve Indy. FC Freddy C. Designer Graphic Design Used the software for: Less than 6 months ### "Great features and much more affordable than any other platform." February 25, 2022 5.0 Amazing!! Its now a huge part of my workflow as a freelancer. Pros Features are great. Interface is easy to use. Pricing is affordable. Contracts, invoicing and proposals are vital to my business. Cons Honestly, I love the product as is and can’t wait to see how much it grows! Switched from [Bonsai](https://www.capterra.com/p/238825/Bonsai/) Pricing and payment issues from Bonsai. Review Source Response from Indy March 1, 2022 Hi Freddy, we really appreciate the great feedback! We're so happy to hear that our all-in-one productivity software is vital for your business at a price that doesn't burn a hole in your pocket. We have some exciting things planned for this year and we can't wait to share them with you. XL Xenia L. Filmmaker Entertainment Used the software for: Less than 6 months ### "Easy and convenient to use on a weekly basis" October 9, 2021 4.0 Pros I love that I can easily send contracts to my clients and get them stored in one place. Same with invoicing, so easy to use and it saves me a ton of time. It also makes them look professional and helps to avoid all kinds of attachments. Cons I've been using the app on my phone when I am on the go and I found it very challenging to see where all my contracts are. I don't know why, but there is no button to see a particular contract. I wish there was a button at the bottom next to "INVOICES" button that said "CONTRACTS" so I could easily click it and see all of them in one place. As for the contracts templates, I also wish they could be saved, so that I do not need to copy and paste it every time when I make a new custom contract. Maybe its something I haven't figured out yet, but I have to copy and paste my template from scratch each time. Review Source Response from Indy October 11, 2021 Hi Xenia, thank you for all the great feedback! It's great to hear that the Contracts and Invoices tools have been helpful in keeping your business organized. The Contracts tool is not yet available on mobile but I'll be sure to share this feedback with the team. The ability to save contract templates is on our radar. In the meantime, you can duplicate your custom contracts by clicking the 3-dot menu button next to the contract. I hope this helps! Please don't hesitate to reach out to our support team if you have any other questions or feedback on features you'd like to see on Indy. KL Kyle L. Creative Consultant Online Media Used the software for: Less than 6 months ### "This is Freelancing Gold" March 2, 2022 5.0 Proposal and contract streamlining was a big win for me. Pros The contract and proposal management is an incredibly useful resource. Couple that with payment integrations like Stripe and PayPal, and a really useful online portfolio page and you're ready to launch your freelance career at a minimal cost. It's like a mini ERP. I really wish all the features were available in my country. But I'm sure that will happen soon enough. Cons These are mostly things I assume are on the roadmap for Indy, but the addition/ development of a few things will really beef it up: Multi-currency features (especially for remote freelancers) Integrations with better financial management tools. I'm told Stripe is brilliant, and takes care of this one, but it isn't available in Africa yet. And feature availability in South Africa 😊 Reason for choosing Indy Its a simple one stop shop that's affordable and easy to use. Review Source Response from Indy March 8, 2022 Hi Kyle, thanks for the amazing feedback! We built Indy to be a freelance hub that lets you operate your business without all fuss. There are features on our immediate and long-term roadmaps that will ensure our product features cater to all community members. Our global currencies feature release is set to come out shortly and we'll be sure to look into Stripe alternatives that are available for you in South Africa. In the meantime, we'd love to hear of any specific integrations, or other features, you'd like to see on Indy that will help your business. TB Taryn B. Content Strategist/ Consultant Writing and Editing Used the software for: Less than 6 months ### "The most valuable tool for Solopreneurs /Small Business" December 15, 2021 5.0 Indy is a great solution in that it saves time prospecting clients and signing contracts. It gives you added confidence when signing agreements with larger entities. It's standard practice to just accept a client's contract, with Indy, I can introduce my own, and even if I have to use a client's contract, the language/terms from my contract are always embedded into it. My only wish is that they'd create a yearly subscription. Pros The contract templates are clutch! As someone who regularly contracts with startups, having my own contract in place guarantees my terms of service. I absolutely love the built-in late payment function. Since instituting that into my contracts, I never have to chase down payments and it's just a nice touch. Cons Creating SOWs is less intuitive. However, it's not that big of a deal overall. Reason for choosing Indy Ease of use and great design Review Source Response from Indy December 22, 2021 Hi Taryn, thanks for the feedback. We're happy to hear you're loving Indy's contract tool and all the ways it's helped streamline your business. Good news we are working on an annual subscription plan. Keep an eye out. We'd love to know more about how we can make the SOW more intuitive. Please contact support so we can chat. DB Daniela B. Project Coordinator Management Consulting Used the software for: Less than 6 months ### "Love this tool!" July 29, 2022 5.0 Love this tool! Easy to use, beautiful, and user friendly on the admin side and on the client side. Pros Easy to use contract drafting tools with relevant templates ans the ability to adjust to your needs. I was able to use it quickly and send the contract to my first client! Cons The only thing I didn't like is that once you start editing the contract on your own, you are not able to go back to the other mode. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Indy I like the look and feel of the platform! Review Source Response from Indy August 1, 2022 Hi Daniela, it's great to hear how Indy's Contracts tool has helped your business. Thanks for the feedback...we hear you! We're currently working on reimagining the Indy Contract experience to fix this issue and we'll have more to share on this as it develops. MC Mikaila C. Owner Program Development Used the software for: Less than 6 months ### "My Thoughts" August 1, 2022 5.0 Pros I like the price and how easy it is to use Cons I wish there was a mobile app for Indy. It would be way easier to manage things for my business. I hope it’s in development Review Source Response from Indy August 2, 2022 Hi Mikaila, thanks for the feedback! We're currently working on reimagining the Indy mobile experience and we'll have more to share on this as it develops. CC Christina C. Digital Designer Graphic Design Used the software for: 1-2 years ### "Good Bones" October 4, 2021 5.0 Pros I love the variety of features that allows me to accomplish all my customer tasks from invoicing to contract management in one platform. Cons Work needs to be done on the UI adding more features for seamless movement amongst tasks from various areas. Review Source Response from Indy October 7, 2021 Hey Christina! Thank you for being an Indy member. It's great to hear all the ways that Indy has helped your business at a fraction of the cost of the other tool you were using. We're glad to hear that our all-in-one productivity tool has been helpful for your business. Thank you for the feedback. Indy was built to be lightweight but we are in the process of building out our feature set to make the tools more robust. Please feel free to contact support if there are features you'd like to suggest/see on Indy. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.