# Page 4 | Indy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Indy the right Billing and Invoicing solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230540/Indy/reviews --- Indy 4.7 (103) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Indy ## Showing most helpful reviews Showing 76-100 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO Marketing and Advertising Used the software for: 6-12 months ### "Indy Review" March 11, 2022 4.0 Good Pros I love the ease with which I can create contracts Cons Templated contracts are not easily editable Review Source Response from Indy March 16, 2022 Hi there, thanks for the feedback! We're happy to hear that Indy has made it easier to create contracts. You can fully customize our contract templates on the last step of the contract creator. Depending on your screen resolution, you may need to scroll down slightly on the left panel to reveal this option. We're currently reviewing ways we can improve this feature. We'd love to pick your brain on ways we can make it better. MS Meg S. Owner Design Used the software for: Less than 6 months ### "Great for small business owners" December 6, 2021 5.0 So far so good- I was looking for a service to help with contracts and this one seems to help me stay organized as well- I appreciate the support. Pros I love the ease of use in sending and receiving signed contracts. It's easy to edit and easy to sign on the customers end. Has changed my work flow. Cons I am still getting used to this software and feel like I have more to learn before I can make this judgement Review Source Response from Indy December 8, 2021 Hey Meg! Thank you for taking the time to leave us a review. We're happy to hear that Indy has made it easier for you to send contracts and keep you organized. As you get more familiar with our productivity tool, please don't hesitate to reach out to support if you have any questions or feedback. We love feedback it helps us improve and develop our product. AR Audrey R. Fashion Design and Development Consultant Apparel & Fashion Used the software for: Less than 6 months ### "Easy, Thorough Contract Templates" February 25, 2022 5.0 Pros Indy is incredibly easy to use, I find it most helpful for drafting and customizing contracts. I have a need for a lot of contracts in my fashion design businesses, contracts with clients, contracts with independent contractors, contracts for referrals within my industry, etc. Its been an amazing resource and so much easier and cheaper than having a lawyer draft all of my contracts! Cons Sometimes I wish there were more areas I could customize or tweak the fine print to fit my needs. Review Source Response from Indy February 28, 2022 Hi Audrey, thanks for the great feedback! We're so happy to hear how Indy's legally-vetted contracts have helped your business. Good news! You can customize our templates to adjust the wording to fit your needs. You can find this option on the last step of the contract before you add your signature. You may need to scroll on the page to review the "Customize contract" button. Please don't hesitate to reach out to support if you need any assistance or have any other feedback. LD LaKisha D. Virtual Assistant Events Services Used the software for: 6-12 months ### "Great Project management tool" July 19, 2022 5.0 Pros I like that the software is easy to use. I can easily track projects and tasks. It's also easy to keep time when working and create invoices from those activities. Cons There are no features I dislike. The software is very user friendly. Review Source Response from Indy July 27, 2022 Hi LaKisha, we're happy to hear you love how easy Indy is to use for your business. We built our tools to be simple but powerful. AK Alexandra K. Copywriter Marketing and Advertising Used the software for: I used a free trial ### "Really functional, easy to use, outstanding software" February 25, 2022 5.0 I like it! It's simple and clear, and easy to use. I have only used it for a few invoices so far. Pros the invoicing, the view of everything, and how there's a lot more features than expected! I will plan to use the proposals and the fact that contracts are on there are amazing. Cons Hmm! Not sure yet. I don't really use the time tracking, I have another app for that that I like. Reason for choosing Indy It was a good deal and I needed something fast to get a professional looking invoice. I will plan to use more features soon, including the contracts and proposals. Review Source Response from Indy March 2, 2022 Hi Alexandra, thanks for much for the love! We're happy to hear that you're enjoying Indy's invoicing tool and that it exceeded your expectations. We have some exciting things coming to Invoices this year that will make it even better. As you use Proposals and Contracts, we'd love to know your thoughts. Also any information you can provide on your Time Tracker preference. We're always looking for ways to improve our feature set so your feedback is greatly appreciated. VR Verified Reviewer Freelance Marketer Consumer Goods Used the software for: Less than 6 months ### "Best invoicing tool" October 4, 2021 5.0 Pros Easiest to use, nicest looking freelance invoicing tool Cons Still a newer product, so some features may not be as robut Review Source Response from Indy October 5, 2021 Hi there, thank you for being a valued Indy member! We're happy to hear that you are enjoying Indy's invoice tool and found it easy to use. We built each tool to be lightweight and easy to navigate. With that being said, we're in the process of making our feature set more robust. If you'd like to give more feedback on features you'd like to see, please don't hesitate to reach out to us on support. Feedback like yours allows us to continuously develop and improve Indy. GM Guillermo M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Excellent software " July 19, 2022 5.0 It is a software that is constantly being improved and works very well for handling proposals and invoices. Pros All the features it has for the low cost. Cons It could be improved in the dynamic fields of the mails and forms in order not to change them manually in the templates. Review Source Response from Indy July 27, 2022 Hi Guillermo, we're happy to hear that Indy has all the tools you need to run your business at an affordable cost. Also, thanks for the valuable feedback! We're always looking for ways to improve dynamic fields are on our radar. Be sure to keep an eye on our changelog to stay up to date on releases and don't hesitate to reach out to our support team if you need anything. AN Adrianna N. Freelance writer Writing and Editing Used the software for: Less than 6 months ### "A lifesaver" September 28, 2021 5.0 Pros As a longtime freelance writer who is preparing to go full-time freelance and leave the corporate world, Indy is a lifesaver. I needed contract templates, proposal templates, and overall management software to keep me organized, and Indy has all of that and more. I also appreciate that feedback is sincerely accepted and implemented. I'm super excited to continue using it as I grow my freelance career, and I've already recommended it to a friend who's self-employed. Cons I simply haven't had the chance to fully explore and use all of Indy's features just yet. So far I do not have any negative feedback; I need more time to experience the software. Reason for choosing Indy I've never experienced a product like Indy which is why I'm so excited it exists. Review Source Response from Indy September 30, 2021 Adrianna, thank you for you being a valued Indy member! We are so happy to hear that Indy has helped you keep organized while transitioning into freelancing full-time. We can't wait to hear more as you try out our other tools. RL Richard L. Photographer and videographer Photography Used the software for: Less than 6 months ### "Easy to use and good for tracking payments " July 19, 2022 5.0 Pros Invoices are easy to create and manage. And tracking status is very simple. Cons Contact management is a little weird. Creating contacts without a first and last name is not possible. Review Source Response from Indy July 27, 2022 Hi Richard, we're happy to hear that Indy has streamlined invoice creation, management, and payment. Also, thanks for the valuable feedback, we're always looking for ways to improve! We'd love to talk with you more about the first/last name requirements in contracts. Please reach out to our support team so we can discuss this further. VJ Vanecia J. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Try this first!" July 31, 2022 5.0 Pros Ease of use and pricing. It’s almost like everything is straight forward making setup super easy Cons I would like a few additional features but I feel that new features are being added all the time Review Source Response from Indy August 2, 2022 Hi Vanecia, we're elated to hear that you're loving Indy's easy-to-use productivity software. We're also proud to bring regular updates to our product to help keep freelance businesses running smoothly. You can reach out at any time to our support team with more information on features you'd like to see. VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use " February 26, 2022 5.0 Pros It is affordable and easy to use. Compared to other options it was the cheapest and intuitive interface. Cons It's mainly only for freelancers. I can't use it for project management with a team. Review Source Response from Indy March 1, 2022 Hi there, thanks for taking the time to leave feedback. We believe you should keep the money you earn which is why we've made our Pro subscription so affordable. Indy was built for independent freelance professionals. While our team/collaboration features are minimal, it is something we will be looking to expand on this year. We'd love to know what team features for project management you'd like to see on Indy. Please don't hesitate to reach out to our support team. EC Emma C. Freelance Writer Marketing and Advertising Used the software for: 6-12 months ### "Easy-to-use platform " November 1, 2021 5.0 Pros Indy is super easy to use and manage. As a freelancer with multiple clients and points of contact, I love having everything I need on one platform. Cons I do not have any cons related to Indy. Review Source Response from Indy November 5, 2021 Emma, we're so glad we can support your business! Thanks for being a part of Indy. SF Shaunta F. Owner/Operator Home Health Agency Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent Experience!" January 6, 2022 5.0 Upon searching for a product to use for invoicing, Indy came up and I've been totally satisfied. I always find the product that offers me easy use without frustration and Indy has done that for me. Pros The ease in the use of this product. I'm not tech savvy, and I'm able to use this product with ease. Cons I'm completely satisfied and there are no cons where I'm concerned. Reason for choosing Indy I chose Indy over other products because when I came across the website, I was totally satisfied with what Indy was offering. Review Source Response from Indy January 7, 2022 Hey Shaunta, thanks for the feedback . We're happy to hear that you're loving Indy's ease of use. We built our product to be simple yet powerful so anyone can use it! Please don't hesitate to reach out to our support team if you have questions or feedback. VR Verified Reviewer Managing Director Marketing and Advertising Used the software for: I used a free trial ### "Great app!" February 25, 2022 5.0 Overall, it was good Pros I love how easy it is to use. I was able to create and edit a contract in a short time. Cons I need a laptop/desktop to be able to get the most out of it. Review Source Response from Indy March 1, 2022 Hi there, thanks so much for taking the time share your experience with Indy. We built our tools to be simple and lightweight so we're happy to hear that you found it easy to use. We have some exciting things planned for this year. As we deliver new features, we're designing solutions to make Indy work seamlessly on mobile. PM Phil M. Graphic Designer Graphic Design Used the software for: I used a free trial ### "Indy's got some potential..." February 25, 2022 3.0 Indy's close to having everything I need to become my go-to client management program. The potential is there and I hope to see more improvements soon. Pros I have been on the search for an all-in-one solution for client management and I think Indy is the closets to having everything I need. Cons I was unable to connect QuickBooks, which I use for invoicing and bookkeeping. Review Source Response from Indy February 28, 2022 Hi Phil, thanks for being a valued member. We're happy to hear that Indy's all-in-one solution has mostly been able to meet your business needs. We'd love to know what other features you'd like to see on Indy, in addition to Quickbooks. BB Brian B. CEO Food & Beverages Used the software for: I used a free trial ### "Great service " December 6, 2021 4.0 Overall I had a great experience with Indy! Pros The Indy software was very user friendly. Cons The billing was a little expensive but other than that it was great Review Source Response from Indy December 7, 2021 Hi Brian! Thank you for taking the time to leave us a review. We're happy to hear that you've had a great experience so far with our easy-to-use productivity tool. Please don't hesitate to reach out to support if you have any feedback on Indy. Feedback like yours helps us improve and develop our product. KA Kristy A. owner Accounting Used the software for: Less than 6 months ### "Easy and Great Features" March 7, 2022 5.0 Pros I like the forms and tasks. It was easy to set up and easy to request information either via forms or using the tasks. Cons My new accounting software actually had the same capabilities, so I ended up switching from Indy for those things since I don't need two different systems. Review Source Response from Indy March 10, 2022 Hi Kristy, we're happy to hear that Indy's Forms and Tasks were easy to use. We're sorry to hear that Invoices didn't work for you. If there's any feedback you'd like to share on what we can do to make it better, please let us know! Feedback like yours allows us to continuously improve and develop our product. TH Tyler H. Writer Publishing Used the software for: I used a free trial ### "My Review of Indy" October 11, 2021 5.0 Pros The ease-of-use and intuitive nature of the program Cons The lack of invoicing features that distinguish this service from similar services Review Source Response from Indy October 13, 2021 Hey Tyler! We're happy to hear that you found Indy easy to use. Our team has worked hard to create a tool that can meet the needs of the freelance and entrepreneur community no matter their industry. We'd love to hear more about how we can make the Invoices tool stand out. Feedback like yours allows us to continuously develop and improve Indy. KE Kristen E. Strategy Consultant Human Resources Used the software for: Less than 6 months ### "Simple and Cost Effective" February 13, 2023 4.0 Invoicing is simple to use Pros ease of use and simplicity of setup. I like that I could add multiple payment options and save client info Cons Proposals cant be saved as templates. I have things in a google doc that I have to copy over each time. Not the worst, but saving templates would be better Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Proposify](https://www.capterra.com/p/133332/Proposify/) Reason for choosing Indy price was the main factor Review Source VR Verified Reviewer Creative Director Design Used the software for: I used a free trial ### "Not Bad" September 28, 2021 3.0 Pros It's easy to throw a contract together fast. Cons Not easy to understand the forms and where the content will be in the contract. Review Source Response from Indy September 30, 2021 Hi there, thanks for your feedback. It's helpful to know where we can improve. I'll be sure to share this feedback with the team so we can improve the contract wizard. MC Mikaela C. Director of Marketing Health, Wellness and Fitness Used the software for: Less than 6 months ### "The best! " July 25, 2022 5.0 Great! Pros What’s not to love? Indy was incredibly easy to use and had all the different functions I needed. Highly recommend! Cons I wish there was more documents geared towards healthcare Review Source Response from Indy July 28, 2022 Hi Mikaela, thanks for the love! We're happy to hear that Indy has all the tools and features you need. Please don't hesitate to reach out to our support team with more information on the type of documents you'd like to see on Indy. We'd love feedback on how we can improve our product for your freelance workflow and see how we can incorporate it. DB Destini B. Content Creator Online Media Used the software for: Less than 6 months ### "So far so good!" March 7, 2022 5.0 Indy saves so much time! Overall I am very satisfied. Pros I used the contract and invoicing features the most. I don't have to waste a lot of time finding a contract that serves my needs as a creator. I also like that all of my invoices are in one location and also easy to track. Makes me feel and look so much more professional. Cons There are so many features to use and I got a little overwhelmed. I feel like there is way more that I'm able to do after I sit and take the time to learn. Review Source Response from Indy March 9, 2022 Hi Destini, we're so happy to hear that Indy's Contracts and Invoices tools have helped streamline your workflow. We built Indy to be lightweight but powerful. With 8 different tools to help manage your work, it can be overwhelming. Please don't hesitate to reach out to our support team, we'd love to help you get comfortable with all Indy has to offer. CK Chelsey K. Owner Photography Used the software for: I used a free trial ### "So easy" March 6, 2022 5.0 Pros I was trying to come up with a client contract and I had no idea how go about it. The templates on Indy were so easy to understand and fill out accordingly. Cons Some of the contract templates were a bit lengthy Review Source Response from Indy March 8, 2022 Hi Chelsey, thanks for the feedback. Creating the right contract for your clients can be complicated. It's great to hear that you found Indy's templates helpful. Our templates have been legally vetted which does make them lengthy to ensure encompassing coverage. We'll have the team look into ways to make these easier to digest. AB Audrey B. VP of Experience & Design Design Used the software for: Less than 6 months ### "Great for Freelancers " March 5, 2022 5.0 Pros I use this product to invoice my clients -- it's great! Perfect for freelancers who work with many clients on a regular basis and need help with keeping track of it all. Cons I hit the paywall pretty quickly with tracking time -- so I just found a free time tracker to use. If I was exclusively a freelancer, I would buy the whole product suite to get the benefit of all the features. Review Source Response from Indy March 8, 2022 Hi Audrey, we're so happy to hear that Indy has made invoicing your clients a breeze! We'd love to talk with you about your time tracker usage and see if there are optimizations we can make on our end so you can continue to keep track of everything all from one tool. OB Olivia B. CEO Executive Office Used the software for: Less than 6 months ### "Great software for starting freelancers " July 28, 2022 5.0 Overall it’s a great product! Easy to use and makes me look professional! Pros I love the ease of creating contracts and professional invoices. Cons There’s no way to track expenses so I had to switch to an accounting software. Review Source Response from Indy July 29, 2022 Hi Olivia, thanks for the feedback. We're happy to that Indy's Invoices and Contracts have helped your business. Thanks for the feedback! An expense tracker is on our radar. 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