# Torque360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Torque360 Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/230557/Torque360 --- # Torque360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Torque360 ## What is Torque360? Torque360 is a comprehensive auto repair shop management solution built to improve workflow efficiency and reduce operational complexity. It brings together scheduling, estimates, repair orders, invoicing, payments, and communication into one connected system. From initial booking to final payment, every stage of the service process is managed within the platform. Service advisors can generate estimates quickly and convert them into repair orders, while technicians receive real-time updates to keep work moving efficiently. Digital vehicle inspections allow teams to document issues using images and videos, making it easier for customers to understand repair needs and approve services confidently. Torque360 includes integrated invoicing and payment tools to simplify billing and maintain accurate records. Inventory tracking ensures parts are available when needed, reducing delays and improving turnaround time. ## What is Torque360 used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $99.99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Auto Repair / 2026 Our "Best of" badge program showcases products with the highest ratings... - Point of Sale / 2026 Our "Best of" badge program showcases products with the highest ratings... - Point of Sale / 2026 Do you work for Torque360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.torque360.co&name=Torque360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Torque360 4.9 (46) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $99.99 Flat Rate, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (46) Ease Of Use 4.7 (660) Value For Money 4.9 (44) Value For Money 4.7 (622) Customer Service 4.9 (46) Customer Service 4.9 (590) ## Torque360 alternatives [4.2 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/230557/Torque360/alternatives/) ## FAQs about Torque360 Overview ### Which roles and teams benefit most from Torque360? Torque360 is most used by auto repair shop owners, owner-operators, and general managers who need visibility into daily operations, customer communication, and shop performance. Service managers, office administrators, and technicians benefit from streamlined work orders, scheduling, invoicing, and repair tracking, helping teams run faster, reduce manual tasks, and improve customer service. Answer based on 44 reviews Overview ### What company size and industries is Torque360 built for? Torque360 is built for small businesses in automotive repair, with 100% of reviewers from small companies and 93% in Automotive. It also appears in Design and Mechanical or Industrial Engineering at 2% each, but its primary fit is clearly auto repair shops, which account for 90% of reported use cases. Answer based on 44 reviews Features and Usability ### What are the key features of Torque360? Torque360 offers work order management, appointment scheduling, and job tracking for service operations. It also includes billing and invoicing, quotes/estimates, payment processing, and electronic payments, plus CRM, customer database, service history, inventory management, reporting, and workflow management. Pricing ### How much does it cost and what fees or limitations are included? Torque360 starts at $99.99 per month for the Starter plan, or $89.99 monthly when billed annually. The Turbo plan costs $199.99 per month, or $179.99 annually. A Supercharged plan is also available, but its price is not listed. Pricing reviews describe the software as good value. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Torque360 integrate with? Torque360 integrates with 10 third-party tools and platforms, including QuickBooks, QuickBooks Online, PayPal, Twilio, SendGrid, Brevo, PartsTech, Epicor Catalog for Automotive, Nexpart Distribution Management, and Nexpart eCommerce. These integrations cover accounting, payments, messaging, email delivery, and automotive parts catalog and distribution workflows. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Torque360 offer? Torque360 provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for reviewing features and steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Torque360 offer? Torque360 provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive, helpful, and easy to reach, though one notes weekend phone support gaps. Overall, support is often viewed as friendly and quick to answer questions. Answer based on 8 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Work Order Management 4.8 (31) 100.00% of 31 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Quotes/Estimates 4.7 (30) 93.33% of 30 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Estimating 4.9 (29) 100.00% of 29 reviewers that rated this feature as important or highly important Estimate expected cost based on various factors before a project begins Customer History 4.8 (26) 96.15% of 26 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Service History 5.0 (26) 96.15% of 26 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Billing & Invoicing 4.7 (24) 95.83% of 24 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Torque360 47 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Electronically collect payments for goods or services Digitally sign online documents Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (46) 4.8 Based on 46 reviews ## Pricing Value for money 4.9 (44) [View pricing plan details](https://www.capterra.com/p/230557/Torque360/pricing/) Starter $99.99 Flat Rate,Per Month It includes: - Customer History - Basic Business Reports - QuickBooks Integration - Customer Communication - Unlimited VIN & Plate Lookups - Quick Checkout/Counter Sales - Customer Review Management - Unlimited Estimates & Repair Orders - Unlimited Inspections & Custom Templates - Parts Ordering (NEXPART & PartsTech) - 5 Co-Users Limit Turbo $199.99 Flat Rate,Per Month It includes: - Everything in "Starter" - Marketing Automation - Customer Review Management - Clock in/Clock Out Module - Employee Time Sheet Report - Two-Way Customer Communication - Dedicated Customer Support - Advanced Business Reporting - Unlimited Co-Users Value for money 4.9 (44) 4.9 Based on 44 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/)[ Epicor Catalog for Automotive](https://www.capterra.com/p/10025059/Epicor-Catalog-for-Automotive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (46) 4.9 Based on 46 reviews ## User reviews Overall rating 4.9 Based on 46 reviews Filter by rating 5(43) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DB David B. Operations Manager Automotive ### "Torque 360 review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2026 Overall, I have been very satisfied with the platform. It is intuitive, reliable, and helps streamline our daily operations. The system performs consistently well, and I haven't encountered any major issues that have impacted our workflow. Pros I like the digital authorization feature, the ease of use, and how intuitive the platform is overall. The inspections module is very efficient, and the job boards make it easy to manage workflow and stay organized. Cons Scheduling is limited to one hour, we would like to be able to have a block of time to be scheduled. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Claudia C. Admin Automotive ### "A Reliable Solution for Auto Repair Shops" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 My experience with Torque360 has been excellent. The software has helped us save time, stay organized, and manage our shop more efficiently. The reporting feature is especially valuable because it gives me clear insights into the business and helps me make informed decisions. The platform is easy to use, and the support team has always been responsive and helpful whenever needed. It has been a great tool for improving our daily operations, and I would recommend it to other auto repair shops. Pros Torque360 has helped make our shop more efficient and organized. The software is easy to use and brings everything together in one place, which saves us a lot of time throughout the day. My favorite feature is the reporting because it provides valuable insights into the business and helps me make better decisions. The Digital Vehicle Inspections and Digital Authorization features also improve communication with customers and make the approval process much smoother. On top of that, the support team is always helpful and responsive whenever assistance is needed. Overall, Torque360 has simplified our workflow and made managing the shop much easier. Cons At this time, I don't have any significant complaints about Torque360. The software has met our needs well, and I haven't come across any major issues or missing features. Everything has worked smoothly, and the platform continues to help us manage our shop more efficiently. Switched from [Autodata Platform](https://www.capterra.com/p/10007544/Autodata-Platform/) Torque360 has better pricing than Auto Data, and the reporting feature is good with Torque360. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2026 Hi, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. RB RAJENDRA B. OWNER Automotive ### "BEST AUTO REPAIR MANAGEMENT SOFTWARE." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 Overall, Torque360 has helped streamline our operations and save time. I would definitely recommend it to other auto repair shops looking for a complete shop management solution. Pros My favorite features in Torque360 are the reports and inventory management. The reports give me a clear picture of how my shop is performing, and the inventory tools make it easy to keep track of parts and stock levels. Cons Honestly, there isn't anything I dislike about the software. It has everything we need to run our shop efficiently, and the features work well together. From invoicing and scheduling to tracking inventory and reviewing reports, everything is organized and easy to use. Switched from [ProDemand](https://www.capterra.com/p/10021584/ProDemand/) Torque360 has good pricing than ShopKey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Hi Rajendra, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. DS David S. Owner Automotive ### "Great DVI, Integrations, and Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 Great software overall. I really appreciate the clean, simple UI/UX, which makes it easy to use every day. The job board is excellent for keeping all repair orders in one place and maintaining an organized workflow. My standout features are the digital authorizations and the PartsTech integration—customers can approve work instantly from their phones, and PartsTech makes parts sourcing and estimate building much quicker. The support team has also been outstanding and is always available when we need help. The DVI feature is another strong advantage, improving communication and building trust with customers through clear photos and videos. Pros My favorite features are definitely the digital authorizations and the integration with PartsTech. Customers can approve work quickly from their phones, and the PartsTech integration makes sourcing parts and building estimates much faster. The support team has also been amazing and is always available whenever we need assistance. The DVI feature is another big plus and helps improve communication and trust with customers. Cons I honestly don’t have anything negative to say about Torque360. Everything has worked really well for our shop so far, and the system is clean, simple, and easy to navigate. The workflow feels smooth, the features are practical and useful, and it has made managing daily operations much more organized and efficient. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing Torque360 Shop Monkey was more expensive and were similar products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2026 Hi David, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. PG pena G. Manager Automotive ### "Fantastic Tool for Modern Auto Shops" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Torque360 has been a great addition to our shop and we’ve honestly had a very positive experience overall with no real cons to mention. The platform makes everything smoother and more organized, especially with its DVI system that allows us to send photos and videos to customers, helping build trust and increase approvals. Digital authorizations make the approval process fast and convenient, while integrations with QuickBooks Online and PartsTech save a lot of time and reduce manual work. The reporting tools are very helpful for tracking performance, and the customer communication features keep everything clear and professional. On top of that, the support team is excellent and always responsive, making the overall experience even better. Pros The reporting dashboard is one of my favorite features. It gives a clear view of sales, technician productivity, and overall shop performance in one place. Cons We really haven’t found any major issues yet. The software has been reliable, easy to use, and has improved our shop’s workflow significantly since we started using it. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) mitchell 1 features are not as torque have visually its easy . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2026 Hi Pena, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. PF PATRICIA F. ADMINISTRATIVE OWNER Automotive ### "Huge Time Saver for Our Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 The software is intuitive, reliable, and packed with useful features. DVIs and digital approvals help us deliver a more professional experience, while the reporting and integrations help keep the business running efficiently. Pros Easy estimate approvals, strong reporting tools, and excellent integration options. Parts sourcing through PartsTech is convenient and saves our advisors time. DVI system helps upsell legitimately needed work. Cons We really haven’t found any major issues yet. The software has been reliable, easy to use, and has improved our shop’s workflow significantly since we started using it. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing Torque360 IT DID NOT MATCH OUR NEEDS. IT IS MORE EXPENSIVE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2026 Hi Patricia, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. CG Charles G. Owner Automotive ### "Best Motorcycle repair software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 Torque360 has been a game-changer for our shop, offering an incredibly intuitive interface that makes managing daily operations feel effortless. The seamless integration of digital authorizations, efficient inspection modules, and dynamic job boards has allowed us to stay perfectly organized while reclaiming valuable time. By streamlining our entire workflow and improving team coordination, the platform has significantly elevated our overall productivity and operational standards. Pros What really sets this platform apart is the seamless integration of the digital authorization feature with an incredibly intuitive user interface. The inspection module operates with impressive efficiency, while the dynamic job boards have become essential for maintaining an organized workflow and keeping our team on track. Overall, the ease of use and streamlined design make managing our daily operations feel effortless. Cons At this point, I don’t have any significant complaints. The system is great, efficient, and performs consistently well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2026 Hi Charles, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. IN Ian N. OWNER Automotive ### " Great Software for Auto Shop Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2026 Overall, Torque360 comes across as a well-built and practical shop management system that covers the core needs of an auto repair business effectively. The workflow feels organized, especially around inspections, estimates, and customer approvals, which helps reduce back-and-forth and speeds up decision-making. The DVI process adds clarity and professionalism to customer interactions, while the platform itself keeps operations structured without being overly complex. It’s a system that prioritizes usability and communication, making daily shop management more streamlined. Pros What I like most about Torque360 is the DVI (Digital Vehicle Inspection) feature. It makes the whole inspection process clear and transparent for both the technician and the customer. Being able to add photos, notes, and color-coded results really helps explain issues in a simple way, so customers actually understand what’s going on with their vehicle. It also speeds up approvals because everything is presented neatly in one report, making communication much smoother and more professional. Cons There isn’t really anything I dislike. Everything works well overall, and the system has been smooth and reliable in day-to-day use. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing Torque360 SHOPMONKEY VERY PRICEY BUT HAS THE SAME FEATURES AS TORQUE360 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Hi Ian, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. TG Tony G. owner Automotive ### "Best auto repair software on the market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Torque360 helps automotive businesses streamline their daily operations by managing work orders, inspections, invoicing, customer communication, scheduling, and payments all in one platform. It reduces manual tasks, improves workflow efficiency, keeps teams organized, and helps shops deliver a better customer experience. Pros I really like the digital authorization feature, how user-friendly and intuitive the platform is overall. The inspections module works smoothly, and the job boards help keep workflows organized and easy to manage. Cons At this point, I don’t have any significant complaints. The system is user-friendly, efficient, and performs consistently well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Hi Tony, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. RR Rick R. Admin Automotive ### "Perfect All-in-One Shop Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2026 Overall, it’s been a perfect experience using Torque360. The platform is very smooth, reliable, and easy to work with. It covers all the key areas we need for daily operations, including reporting, invoicing, inspections, and digital authorizations. Everything is well organized and intuitive, which makes the workflow much more efficient and hassle-free. Pros What I like most about Torque360 is its ease of use, detailed reporting, and smooth invoicing process. The digital authorization feature is very convenient, and the support team is always responsive and helpful, which makes the overall experience even better. Cons Honestly, nothing stands out as a downside. Everything works well and is useful for our day-to-day operations. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Not Straight Forward enough, A lot of back and forth, and lots of confusion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Hi Rick, Really appreciate the feedback. It means a lot to the entire team. We're happy to see Torque360 helping your shop run smoother. If you need help, training, or want to explore more features, use the purple chat icon in the bottom right inside the software or on our website, and we’ll respond quickly. You can also reach us at (917) 920-6645. We appreciate your trust in Torque360 and look forward to supporting your growth. [View all Reviews](https://www.capterra.com/p/230557/Torque360/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs Torque360](https://www.capterra.com/compare/201737-230557/ARI-vs-Torque360)