---
title: "Torque360 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Torque360 Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more."
source_url: "https://www.capterra.com/p/230557/Torque360/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Torque360 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Torque360

## What is Torque360?

Torque360 is a comprehensive auto repair shop management solution built to improve workflow efficiency and reduce operational complexity. It brings together scheduling, estimates, repair orders, invoicing, payments, and communication into one connected system. From initial booking to final payment, every stage of the service process is managed within the platform. Service advisors can generate estimates quickly and convert them into repair orders, while technicians receive real-time updates to keep work moving efficiently. Digital vehicle inspections allow teams to document issues using images and videos, making it easier for customers to understand repair needs and approve services confidently. Torque360 includes integrated invoicing and payment tools to simplify billing and maintain accurate records. Inventory tracking ensures parts are available when needed, reducing delays and improving turnaround time.

## What is Torque360 used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$99.99

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Auto Repair / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Point of Sale / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Point of Sale / 2026

Do you work for Torque360?[Manage this product listing](https://www.g2.com/products/torque360-g2/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Torque360

4.9 (55)

VS.

[4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$99.99

Flat Rate, Per Month

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (55)

Ease Of Use

4.5 (661)

Value For Money

4.9 (53)

Value For Money

4.7 (623)

Customer Service

4.9 (55)

Customer Service

4.6 (591)

## Torque360 alternatives

Highest Rated

[4.8 (747)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (264)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$279.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (36)](https://www.capterra.com/p/151174/Orderry/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/230557/Torque360/alternatives/)

## FAQs about Torque360

Overview

### Which roles and teams benefit most from Torque360?

Torque360 is most used by shop owners, owner-operators, managers, and administrative staff in automotive repair businesses. Owners and executives rely on it to oversee business performance, while operations, office, and admin teams use it to manage estimates, invoices, appointments, customer communication, and daily shop workflows more efficiently.

Answer based on 51 reviews

Overview

### What company size and industries is Torque360 built for?

Torque360 is built for small businesses in automotive, with 100% of reviewers from small companies and 94% in automotive. It also appears in design and mechanical or industrial engineering, at 2% each. The primary fit is auto repair shops, reflected by auto repair as the main use case for 91% of reviewers.

Answer based on 51 reviews

Features and Usability

### What are the key features of Torque360?

Torque360 includes core shop management features like work order management, estimates, billing and invoicing, appointment scheduling, and inventory tracking. Its most-discussed differentiators are digital vehicle inspections, digital authorizations, job boards for workflow management, and vehicle data management, plus reporting and PartsTech or QuickBooks integrations for daily operations.

Answer based on 22 reviews

Limitations

### Does Torque360 have bugs or common issues?

Torque360 works reliably for most auto repair shops, with only minor glitches or occasional refresh and loading delays mentioned. Many users say issues get resolved quickly through support, but some teams want missing features filled in, easier inventory quantity updates, and better weekend support availability.

Answer based on 22 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Torque360 starts at $99.99 per month for the Starter plan, or $89.99 monthly billed annually. Turbo costs $199.99 per month, or $179.99 billed annually. Supercharged has no listed price. Starter includes a 5 co-user limit, while higher tiers add unlimited co-users and more features.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Torque360 integrate with?

Torque360 integrates with 8 third-party tools, including QuickBooks Online, PayPal, Brevo, SendGrid, Twilio, PartsTech, Nexpart Distribution Management, and Epicor Catalog for Automotive. These integrations cover accounting, payments, email, messaging, and automotive parts catalog and distribution workflows.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Torque360 offer?

Torque360 provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided instruction, while documentation and videos offer written and visual reference materials for self-paced review and feature learning.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Torque360 offer, and how do users rate the experience?

Torque360 offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users generally describe support as responsive, helpful, and easy to reach when questions come up. A recurring frustration is weekend coverage, with one reviewer reporting phone calls went unanswered on Saturdays despite needing urgent help.

Answer based on 11 reviews

Features and Usability

### How fast and efficient is Torque360 for daily shop work?

Torque360 keeps daily shop work moving efficiently by centralizing repair orders, inspections, approvals, invoicing, and customer records in one system. Auto repair and garage teams often describe performance as smooth and reliable, though some shops say scheduling options feel restrictive for fluid repair workflows and longer booking windows.

Answer based on 17 reviews

## Features

AI summary

Based on 2,452 Point of Sale reviews

Capterra data shows that buyers of Auto Repair software rank the following features as their top priorities:

-   **Billing & Invoicing** (**56%** of reviewers rated this feature as critical)
-   **Quotes/Estimates** (**53%**)
-   **Work Order Management** (**48%**)

Torque360 supports all three of the features reviewers rate most highly: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help auto repair businesses create accurate estimates, manage repair jobs from start to finish, and handle customer billing more efficiently, allowing teams to keep work moving and get paid faster.

Quotes/Estimates

4.8 (34)

94.12% of 34 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Work Order Management

4.9 (37)

100.00% of 37 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Labor Rates

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

VIN Lookup

4.9 (12)

108.33% of 12 reviewers that rated this feature as important or highly important

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Service History

5.0 (31)

96.77% of 31 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Estimating

4.9 (35)

100.00% of 35 reviewers that rated this feature as important or highly important

Estimate expected cost based on various factors before a project begins

Torque360 47 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Chat/Messaging: Communicate using direct chat or messages within the system
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Data Import/Export: Import and export data to and from software applications
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Estimating: Estimate expected cost based on various factors before a project begins
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Rates: Track, manage, and standardize customer rates for services performed by technicians
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Parts Management: Track parts inventory levels and manage re-stocking
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quotes/Estimates: Generate quotes or estimates for customers
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Service History: Track work performed and resources used for past customers, sites, or assets
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vehicle Information: Allows fleets and service businesses to track information about their vehicles.
- VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (55)

4.8

Based on 55 reviews

## Pricing

Value for money

4.9 (53)

[View pricing plan details](https://www.capterra.com/p/230557/Torque360/pricing/)

Starter

$99.99

Flat Rate,Per Month

It includes:

-   Customer History
-   Basic Business Reports
-   QuickBooks Integration
-   Customer Communication
-   Unlimited VIN & Plate Lookups
-   Quick Checkout/Counter Sales
-   Customer Review Management
-   Unlimited Estimates & Repair Orders
-   Unlimited Inspections & Custom Templates
-   Parts Ordering (NEXPART & PartsTech)
-   5 Co-Users Limit

Turbo

$199.99

Flat Rate,Per Month

It includes:

-   Marketing Automation
-   Customer Review Management
-   Clock in/Clock Out Module
-   Employee Time Sheet Report
-   Two-Way Customer Communication
-   Dedicated Customer Support
-   Advanced Business Reporting
-   Unlimited Co-Users
-   Everything in "Starter"

Supercharged

Custom Quote Available

It includes:

-   Advanced Business Reporting
-   Repair Time Guides & Part Ordering (By Mitchell1)
-   Free Onboarding
-   Free Employee Training
-   Data Migration Assistance
-   Integration Assistance
-   Dedicated Customer Support
-   Torque Pay
-   Everything in "Turbo"

Value for money

4.9 (53)

4.9

Based on 53 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

PartsTech](https://www.capterra.com/p/231766/PartsTech/)[

Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/)[

Epicor Catalog for Automotive](https://www.capterra.com/p/10025059/Epicor-Catalog-for-Automotive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (55)

4.9

Based on 55 reviews

## User reviews

Overall rating

4.9

Based on 55 reviews

Filter by rating

5(51)

4(2)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JH

JONATHAN H.

Owner

Automotive

### "Solid Software and Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2026

My experience with Torque360 has been positive so far. The software has been reliable for our needs, and I like that the team continues to make improvements instead of leaving the product as-is. Support has also been quick and helpful whenever I’ve needed assistance or had a question.

Pros

The software is improving regularly, and the support team has been one of the better parts of the experience. They’re responsive when we have a question, encounter a glitch, or want to suggest an improvement.

Cons

There are still a few areas that could be more flexible, particularly around appointments and some smaller workflow details.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reasons for choosing Torque360

We chose Torque360 over Shopmonkey because it felt like a better fit for the way we wanted to run the shop. The interface was straightforward, and we liked having things like digital inspections, approvals, reporting, and payments connected in one system. The support was also a factor for us. Whenever we’ve had a question or run into an issue, the team has been quick to help, which made the switch easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mousa A.

Owner

Automotive

### "A Helpful Upgrade to Our Shop’s Daily Workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2026

My overall experience with Torque360 has been very positive. The software has made our daily workflow more organized, and features like digital inspections, repair history, authorizations, payments, and inventory have helped us manage the shop more efficiently.

Pros

What I like most about Torque360 is the digital inspection feature. It makes it easy to document vehicle issues with photos and notes and gives customers a much clearer picture of what their vehicle needs.

Cons

The Appointment module is the feature I like least. It works for basic scheduling, but I think there is room for more flexibility and improvements to make appointment management easier for busy shops.

Switched from

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)

We switched from AutoLeap because we felt we were looking for a more complete and straightforward shop management solution. AutoLeap had some useful features, but we wanted a platform that offered more of the tools we need in one place without making the workflow feel complicated. After moving to Torque360, we liked the cleaner interface, digital inspections, approvals, payment options, and overall ease of managing our day-to-day shop operations. The combination of features and the value we were getting made Torque360 a better fit for our shop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Robert S.

Owner

Automotive

### "The Right Fit for Our Shop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2026

My experience with Torque360 has been excellent. The platform is easy to use and brings many important shop operations together in one place. I especially like the new Inventory Revamp because it gives us better control and visibility over our parts. The continuous updates and improvements have also made the experience even better. Overall, Torque360 has made our daily workflow more organized and efficient.

Pros

The feature I like most is the new Inventory Revamp. It gives us much better control over our parts and makes it easier to keep everything organized and tracked. I also like that it works alongside the other shop management features instead of feeling like a separate system.

Cons

There isn’t anything major that I dislike about Torque360 right now. Like any software, there are still a few areas that could be refined, but the improvements and regular updates make me confident that those smaller issues will continue to get better.

Alternatives considered

[ProDemand](https://www.capterra.com/p/10021584/ProDemand/)

Reasons for choosing Torque360

I considered ProDemand, but I was looking for more than just repair and technical information. I wanted a complete shop management system that could also handle inspections, estimates, digital approvals, payments, inventory, and day-to-day workflow. Torque360 was a better fit because it brings those tools together in one platform, which is more practical for how we run the shop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Dan K.

Manager

Automotive

### "Helping Us Stay on Top of Every Repair"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2026

My experience with Torque360 has been very positive. The platform makes it easier to manage our daily shop operations, keeps important information organized, and helps streamline the workflow from start to finish. I’ve also been impressed with the ongoing updates and improvements, which show that the team is actively listening to customer feedback and working to make the software better.

Pros

What I like most about Torque360 is how much it simplifies our daily workflow. I can handle inspections, approvals, repair orders, payments, and inventory without having to jump between different systems. The new Inventory module has been a great addition as well, especially for keeping tires, wheels, oils, and other parts organized separately and giving us better visibility into our parts.

Cons

I don’t have any major complaints about Torque360 at the moment. There are always a few areas where the experience can be refined, but overall, it has been dependable for our day-to-day operations. I also appreciate that the platform is consistently evolving with updates and new features that make it more useful over time.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

I switched from ALLDATA because I was looking for a more complete shop management solution that could handle more of our daily operations in one place. Torque360 offers a broader workflow with features for estimates, inspections, digital approvals, payments, reporting, and inventory, which made it a better fit for how we wanted to manage the shop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

ARIEL R.

OWNER

Automotive

### "A Modern and Efficient Solution for Auto Repair Shop Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2026

Torque360 has been a great solution for managing our shop. It has helped us streamline our workflow, improve customer communication, and keep important operations in one centralized platform. Features such as TorquePay, Digital Inspections, Digital Authorization, and reporting have made our daily processes more efficient. The platform continues to evolve with new features and improvements, making it a valuable tool for our business.

Pros

Torque360 is a modern and easy-to-use shop management platform with a clean interface and a wide range of useful features. In addition to my favorite feature, TorquePay, I also like the Digital Inspections, Digital Authorization, job management, customer communication, and reporting tools. Having these features integrated into one system helps streamline our workflow, reduce manual work, and make daily shop operations more efficient.

Cons

Inventory management could be improved, particularly when pulling and managing inventory. However, the Torque360 team is currently revamping the inventory system, so we expect this area to become much more efficient with the upcoming improvements.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

I switched because my previous software had fewer features and was more expensive. Torque360 offered more useful features and better value for the price, making it a more suitable solution for managing our shop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NT

NELSON T.

owner

Automotive

### "A Complete Shop Management Solution That Simplifies Our Daily Workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2026

Overall, Torque360 has been a great experience for our shop. The platform brings everything together in one place, from managing repair orders and digital inspections to customer approvals and payments. TorquePay is one of our favorite features because it makes collecting payments simple and efficient. The clean interface, helpful reports, and integrated tools have helped us improve our workflow, stay organized, and provide a better experience for our customers.

Pros

What I like most about Torque360 is TorquePay. Having payments integrated directly into the repair workflow makes the entire process faster and more convenient. Customers can make payments easily, and our team can manage transactions without switching between multiple systems. It saves time, reduces errors, and provides a smooth payment experience for both the shop and our customers.

Cons

There was a learning curve during the initial setup, and we occasionally come across small features we'd like to see added. However, the support team is responsive, regularly releases updates, and actively listens to customer feedback, so the platform continues to improve over time.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reasons for choosing Torque360

We switched from Shopmonkey because we were looking for a more streamlined and user-friendly platform that could better fit our shop’s workflow. Torque360 provides a clean interface, integrated features like Digital Inspections, Digital Authorization, TorquePay, and detailed reporting, all in one place. The transition helped us simplify our daily operations, improve customer communication, and manage our repair process more efficiently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Marsha L.

Manager

Automotive

### "Torque360 An Organizational Tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2026

It has helped improve efficiency and reduce the stress of managing day-to-day operations. It brings tools together in one place to effectively communicate with customers and stay on top of daily tasks.

Pros

A good range of features for managing jobs, and scheduling. it has been very helpful keeping my business organized.

Cons

The mobile experience could be improved, there is a learning curve for new users. The platform can be difficult to navigate sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

MICHAEL B.

ADMIN AND OWNER

Automotive

### "Everything We Need in One Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2026

Our experience with Torque360 has been excellent. It has made managing our shop much simpler by keeping everything organized and easy to access. The software is reliable, user-friendly, and has helped improve the efficiency of our day-to-day operations.

Pros

What I like best about Torque360 is that it keeps everything in one place. From managing repair orders to tracking customer and vehicle information, it's easy to access what we need without switching between multiple systems. This has made our daily workflow much more efficient.

Cons

At this time, I don't have any cons to mention. The software has performed well, and I haven't come across any features that have negatively affected our workflow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LJ

Loner J.

OWNER

Automotive

### "A Valuable Tool for Our Shop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

My experience with Torque360 has been great so far. The platform has helped simplify our shop operations by keeping everything organized in one place. The digital inspections, reports, authorizations, job board, estimates, and invoicing features have improved our workflow and made managing repairs much easier. Torque360 has been a valuable tool for improving efficiency and staying on top of our daily tasks.

Pros

I like how everything is connected, from inspections to estimates and invoicing, which saves us a lot of time.

Cons

There isn't anything I like least at the moment. The software has been working well for our shop, and we are satisfied with the features and overall experience. It has helped improve our workflow, keep things organized, and make daily tasks easier to manage..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

David B.

Operations Manager

Automotive

### "Torque 360 review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 18, 2026

Overall, I have been very satisfied with the platform. It is intuitive, reliable, and helps streamline our daily operations. The system performs consistently well, and I haven't encountered any major issues that have impacted our workflow.

Pros

I like the digital authorization feature, the ease of use, and how intuitive the platform is overall. The inspections module is very efficient, and the job boards make it easy to manage workflow and stay organized.

Cons

Scheduling is limited to one hour, we would like to be able to have a block of time to be scheduled.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230557/Torque360/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[ARI vs Torque360](https://www.capterra.com/compare/201737-230557/ARI-vs-Torque360)