---
title: "iotum Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about iotum Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more."
source_url: "https://www.capterra.com/p/230566/Iotum/"
page_type: "product"
language: "en"
---

# 

 iotum Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iotum

## What is iotum?

Seamlessly connect medical professionals and patients by integrating iotum’s HIPAA-compliant telehealth video and voice conferencing solutions with minimal development time on your end. Video and voice conferencing from iotum provide healthcare professionals with reliable streamlined communication, appointment management, and analytics. Our prebuilt widgets make it easy for you to embed video and scheduling into your existing application or use it as stand-alone software.

## What is iotum used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/)[Live Streaming](https://www.capterra.com/live-streaming-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$14.99

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## iotum Overview

Updated September 2026

AI summary

iotum delivers telemedicine and cloud communication capabilities for businesses of all sizes, offering video conferencing, appointment scheduling, medical billing, and HIPAA compliance. Designed for healthcare-related workflows, it includes features like a self-service portal, online forms, and a virtual waiting room, with deployment across web, desktop, and mobile platforms to support flexible remote consultations and collaboration.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iotum

5.0 (19)

VS.

[4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$14.99

Per User, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (19)

Ease Of Use

4.4 (7,403)

Value For Money

4.9 (18)

Value For Money

4.3 (4,561)

Customer Service

5.0 (19)

Customer Service

4.1 (4,524)

## iotum alternatives

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237272/Webex/)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/113540/Bitrix24/)

Highest Rated

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

[4.4 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163332/GoToMeeting/)

## FAQs about iotum

Overview

### Which roles and teams benefit most from iotum?

iotum is most used by executive leaders, sales and account management teams, customer service staff, and IT leaders. CEOs, CIOs, and department heads use it to streamline meetings and communication, while sales, support, and marketing teams rely on it for scheduling calls, coordinating follow-ups, and improving responsiveness.

Answer based on 19 reviews

Overview

### What company size and industries is iotum built for?

iotum is built for small businesses, with 100% of reviewers coming from that segment, and it is used most in Telecommunications at 53%. It also serves Information Technology and Services companies at 32%, with additional adoption in Computer Software at 5%.

Answer based on 19 reviews

Features and Usability

### What are the key features of iotum?

iotum offers audio/video conferencing, call routing, call recording, screen sharing, and virtual waiting rooms for meeting and call management. It also includes chat, messaging, transcripts, calendar sync, and scheduling tools, plus access controls, encryption, SSO, and reporting for communication oversight.

Integrations

### Which third-party tools and platforms does iotum integrate with?

iotum integrates with four third-party tools and platforms, including Slack, Calendly, Odoo, and 123FormBuilder. These integrations cover communication, scheduling, CRM, and form building, giving iotum connections to commonly used business tools.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does iotum offer?

iotum provides in person training, webinars, and videos to help teams get started. In person sessions support direct instruction, webinars offer live online guidance, and videos give on-demand reference for learning features and reviewing setup steps.

Getting Started and Support

### What customer support options does iotum offer?

iotum provides email/help desk and chat support. Users can contact the support team through either channel for account, setup, or service questions. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so only the listed channels can be confirmed.

## Features

AI summary

Based on 1,618 Telemedicine reviews

Capterra reviewers point to the following as the top priorities when choosing telemedicine software:

-   **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical)
-   **HIPAA Compliant** (**78%**)
-   **Charting** (**64%**)

iotum supports all three of the features buyers rate most highly: **Two-Way Audio & Video**, **HIPAA Compliant**, and **Charting**. Together, these capabilities help providers deliver virtual care, protect patient information, and document visits accurately, allowing teams to manage remote appointments with greater confidence and efficiency.

Two-Way Audio & Video

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa

Video Conferencing

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Screen Sharing

5.0 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Two Way Audio & Video

5.0 (8)

112.50% of 8 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa.

Real-Time Chat

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Recording

4.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Record live video calls to play later

iotum 140 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Item Tracking: Track the status of discussed/agreed tasks
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agenda Management: Access event or meeting agenda online
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audio/Video Conferencing: Audio/Video Conferencing
- Automatic Transcription: Use AI to convert voice into text automatically
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Breakout Rooms: Sub-room created within virtual meeting/class
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- HD Audio/Video: High-definition audio and/or video capabilities
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Live Chat: Ability to chat online in real time
- Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
- Lock Meetings: Password-protect and/or stop new participants from joining online meetings
- Medical Billing: Manage billing and payments for a healthcare provider
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Meeting Notes: Create and share notes/annotations taken during meetings
- Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi hosts: Allow multiple participants to present/co-host.
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multimedia Support: Supports various file formats
- Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras
- Multistreaming: Stream to multiple platforms simultaneously
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud.
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Forms: Create new forms and/or use ready-made online form templates
- Payment Processing: Accept, record, and reconcile financial transactions
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Presentation Tools: Share and present designs
- Prioritization: Arrange tasks based on the level of priority or urgency
- Private Chat: Send messages to selected individual(s) from the entire audience
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Session Recording: Record active support and chat sessions for auditing and training
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Streaming: Stream directly to social media channels
- Softphone: Use your computer as a phone device to make calls over the internet
- Split/Multi-Screen: Split the screen or display multiple presenters
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transcripts/Chat History: View messages sent by both parties during the chat conversation
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Layouts/Views: Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings
- Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed
- Voice Mail: Computer-based system that allows users to send and receive voice messages
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (19)

4.7

Based on 19 reviews

## Pricing

Value for money

4.9 (18)

Free Trial

Free Version

Basic Account

$14.99

Per User,Per Month

Value for money

4.9 (18)

4.9

Based on 18 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (19)

5.0

Based on 19 reviews

## User reviews

Overall rating

5.0

Based on 19 reviews

Filter by rating

5(19)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KS

Kathy S.

Customer Service Manager

Telecommunications

### "Exceptional product and services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2023

The Platform is exactly what we were looking for to service our conferencing needs. Transitioning our customers to the new platform went nicely and we are overall very satisfied with the team at Iotum. And would recommend them Highly.

Pros

The helpful staff and professional services.

Cons

There were hardly any problems and as they come up we are solving them together.

Reasons for choosing iotum

They came highly recommended.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HG

Heath G.

Founder/Partner CEO

Marketing and Advertising

### "Awesome Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2023

Great!!

Pros

The product is very easy to use and the features are very robust.

Cons

Streaming to Fb seems to be a little glitchy, but working with the support team has been a joy. They resolve things quickly. So not a con but it's definitely something to mention of the support.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Because I wanted more security around my data. and the reselling capabilities.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RG

Robin G.

IT Support

Information Technology and Services

### "Nice product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 19, 2023

Pros

The software is user-friendly and has a sleek interface.

Cons

It is essential for users to have the capability to stream across multiple platforms simultaneously. It is puzzling why there is hesitation to incorporate the feature of 1080p recording and live broadcasting to various platforms using RTMP.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

[WebinarGeek](https://www.capterra.com/p/200811/WebinarGeek/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RH

Rick H.

CEO

Telecommunications

### "Excellent Video Conferencing Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2023

Pros

It works. It has a very user friendly interface and allows everyone to join and easily share their screen. I like that it has an API too.

Cons

I use it mostly for video conferencing for sales. No downsides so far. I've been very happy with the product.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DS

David S.

CMO

Computer Software

### "Integration of White label video conference and consults"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2023

Look forward to a long term relationship.

Pros

The team at Iotum has been a pleasure to work with. Try connecting with someone at Zoom or 8x8, see where you get as an early stage new venture.

Cons

Name recognition is the only down side - but we are white labeling so really an invisible issue.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

People, technology and performance

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CW

Christine W.

Customer Support

Information Technology and Services

### "NIce product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2023

Pros

The user interface is impressive, intuitively designed, and incredibly user-friendly.

Cons

No 1080p recording and RTMP live streaming not included.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

OT

Obo T.

CTO

Information Technology and Services

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2023

Pros

The features are very easy to use. The user does not need to read any manual to use the product.

Cons

The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms. For such a great product, it is a pity the features mentioned earlier are not included.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Alternatives considered

[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DA

David A.

CIO

Information Technology and Services

### "Great to work with."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2023

Very responsive and do what they promise.

Pros

Responsive company with a great product.

Cons

No issues found during our implementation and integration.

Switched from

[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)

No support, technical team not quick or capable.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing iotum

Response to our inquiry, suitability, cost, integration ease.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BB

Brent B.

CCO

Telecommunications

### "Iotum is a great service provider and partner "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

We needed to include video in our platform, instead of building it ourselves, we partnered with Iotum. The project took under 2 months to launch.

Pros

We love how we can brand our meeting and how easy it is to use. Customers love the user experience.

Cons

I can't find any cons to the Iotum platform. The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience. But audio always works if the video does not due to poor bandwidth.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing iotum

They were a pleasure to work with. great team.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Channel Manager

Information Technology and Services

### "Iotum is the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

great

Pros

easy to use, no problem finding links and such

Cons

nothing it was great, I liked it a lot,

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/230566/Iotum/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.