# iotum Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iotum Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/230566/Iotum --- # iotum Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iotum ## What is iotum? Seamlessly connect medical professionals and patients by integrating iotum’s HIPAA-compliant telehealth video and voice conferencing solutions with minimal development time on your end. Video and voice conferencing from iotum provide healthcare professionals with reliable streamlined communication, appointment management, and analytics. Our prebuilt widgets make it easy for you to embed video and scheduling into your existing application or use it as stand-alone software. ## What is iotum used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/)[Live Streaming](https://www.capterra.com/live-streaming-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## iotum alternatives Highest Rated [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,400)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 5.0 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Digitally share screen view with others Two Way Audio & Video 5.0 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Real-Time Chat 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Recording 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Record live video calls to play later Mobile Access 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Presentation Streaming 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet iotum 139 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Track the status of discussed/agreed tasks Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Assign issues and tasks based on availability or required skills Process of managing, tracking, and communicating with individuals who are registered to attend an event Track and analyze various metrics such as demographics, psychographics, behavior and other insights Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Audio/Video Conferencing Use AI to convert voice into text automatically Group collaboration to solve ideas in a productive and concentrated manner. The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Sub-room created within virtual meeting/class Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Identify the number and contact information of a caller before answering the phone Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Computer-telephony integration is the use of computers to manage telephone calls Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Participants can alert the host if they have a question when they are muted Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Intended for medical use such as diagnosis, treatment, and consultation High-definition audio and/or video capabilities Compliant with HIPAA, which sets standards for sensitive patient data protection Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Track interaction history by documenting conversations for contacts Ability to chat online in real time Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Password-protect and/or stop new participants from joining online meetings Manage billing and payments for a healthcare provider Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing Access software remotely via mobile devices Notifications via mobile devices Controls/tools to moderate the session Observe and track the demand, usage, progress or quality of a system, product, or user Allow multiple participants to present/co-host. Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Supports various file formats Broadcast an event, performance, or video using a live feed from multiple cameras Stream to multiple platforms simultaneously Record the audio of phone conversations for quality assurance purposes An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Accept, record, and reconcile financial transactions Enable custom polls/voting to facilitate decision-making or increase engagement Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Arrange tasks based on the level of priority or urgency Send messages to selected individual(s) from the entire audience Plan and coordinate all the resources, costs and time needed to execute assignments Allow users to collaborate and ask questions regarding folders and/or documents within the system Analyze and gain insights into data in real-time Broadcast live video streams Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Record active support and chat sessions for auditing and training Allow users to access multiple services after entering their login credentials once Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Stream directly to social media channels Use your computer as a phone device to make calls over the internet Split the screen or display multiple presenters Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Track revisions and updates made to files and navigate between different versions Record and playback video calls Connect with meeting participants remotely over video Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Store and manage online video content Allows users to view videos without downloading media files Supports various video file formats Upload or use pre-set virtual backgrounds during video meetings Monitor wait time and abandonment for incoming requests that have not been routed Computer-based system that allows users to send and receive voice messages Allows multiple users to simultaneously annotate on a digital whiteboard Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (19) 4.7 Based on 19 reviews ## Pricing Value for money 4.9 (18) Free Trial Free Version Basic Account $14.99 Per User,Per Month Value for money 4.9 (18) 4.9 Based on 18 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (19) 5.0 Based on 19 reviews ## User reviews Overall rating 5.0 Based on 19 reviews Filter by rating 5(19) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS Kathy S. Customer Service Manager Telecommunications ### "Exceptional product and services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 The Platform is exactly what we were looking for to service our conferencing needs. Transitioning our customers to the new platform went nicely and we are overall very satisfied with the team at Iotum. And would recommend them Highly. Pros The helpful staff and professional services. Cons There were hardly any problems and as they come up we are solving them together. Reasons for choosing iotum They came highly recommended. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Heath G. Founder/Partner CEO Marketing and Advertising ### "Awesome Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2023 Great!! Pros The product is very easy to use and the features are very robust. Cons Streaming to Fb seems to be a little glitchy, but working with the support team has been a joy. They resolve things quickly. So not a con but it's definitely something to mention of the support. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Because I wanted more security around my data. and the reselling capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Robin G. IT Support Information Technology and Services ### "Nice product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2023 Pros The software is user-friendly and has a sleek interface. Cons It is essential for users to have the capability to stream across multiple platforms simultaneously. It is puzzling why there is hesitation to incorporate the feature of 1080p recording and live broadcasting to various platforms using RTMP. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) [WebinarGeek](https://www.capterra.com/p/200811/WebinarGeek/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rick H. CEO Telecommunications ### "Excellent Video Conferencing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2023 Pros It works. It has a very user friendly interface and allows everyone to join and easily share their screen. I like that it has an API too. Cons I use it mostly for video conferencing for sales. No downsides so far. I've been very happy with the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS David S. CMO Computer Software ### "Integration of White label video conference and consults" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Look forward to a long term relationship. Pros The team at Iotum has been a pleasure to work with. Try connecting with someone at Zoom or 8x8, see where you get as an early stage new venture. Cons Name recognition is the only down side - but we are white labeling so really an invisible issue. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) People, technology and performance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Christine W. Customer Support Information Technology and Services ### "NIce product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Pros The user interface is impressive, intuitively designed, and incredibly user-friendly. Cons No 1080p recording and RTMP live streaming not included. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OT Obo T. CTO Information Technology and Services ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Pros The features are very easy to use. The user does not need to read any manual to use the product. Cons The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms. For such a great product, it is a pity the features mentioned earlier are not included. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Alternatives considered [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/) [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA David A. CIO Information Technology and Services ### "Great to work with." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Very responsive and do what they promise. Pros Responsive company with a great product. Cons No issues found during our implementation and integration. Switched from [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/) No support, technical team not quick or capable. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reasons for choosing iotum Response to our inquiry, suitability, cost, integration ease. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brent B. CCO Telecommunications ### "Iotum is a great service provider and partner " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2023 We needed to include video in our platform, instead of building it ourselves, we partnered with Iotum. The project took under 2 months to launch. Pros We love how we can brand our meeting and how easy it is to use. Customers love the user experience. Cons I can't find any cons to the Iotum platform. The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience. But audio always works if the video does not due to poor bandwidth. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reasons for choosing iotum They were a pleasure to work with. great team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Channel Manager Information Technology and Services ### "Iotum is the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2023 great Pros easy to use, no problem finding links and such Cons nothing it was great, I liked it a lot, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230566/Iotum/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)