--- title: "360Learning Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 360Learning the right Learning Experience Platform solution for you? Explore 520 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/230567/360Learning/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- 360Learning 4.7 (520) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of 360Learning Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews JH Jason H Talent and Development ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “I also value the wide range of learning formats available, the strong reporting capabilities, and the ability to create engaging learning paths.“ July 30, 2026 Victoria S Senior Project SpecialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “The quizzes are normally too simple and cannot replace a practical exercise for a newcomer.“ February 2, 2026 BQ Bich Tram Q Learning and Systems Adoption LeaderLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: 1-2 years. “What I like most is the ease of creating content and uploading existing files, as well as the platform's ability to automatically suggest relevant content and quizzes.“ December 22, 2025 JC Jérôme C Project ManagerAirlines/Aviation, 201 - 500 employeesUsed the software for: 6-12 months. “Very difficult to say something negative about that product.“ October 31, 2024 JH Jason H Talent and Development ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “They have significant potential to enhance the learner experience, streamline content creation, and support continuous learning across the organization.“ July 30, 2026 Laura H Human Resources GeneralistHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times.“ September 18, 2023 JH Jason H Talent and Development ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “I particularly appreciated the platform's intuitive and user-friendly interface, which makes it easy for both learners and administrators to navigate.“ July 30, 2026 IM Isabelle M Project Manager HR developmentPharmaceuticals, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “This makes it difficult to set up holistic trainig and you have more to leern as you progress.“ June 23, 2023 ## Showing most helpful reviews Showing 1-25 of 520 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nathalie J. Responsable Formation Used the software for: 3-5 years ### "Partenariat positif avec 360 learning " October 26, 2026 4.0 depuis 5 ans nous sommes clients 360 learning nous avons des contacts réguliers avec les équipes partie review très pertinente pour les remontées à notre direction je suis très satisfaite de l'utilisation de cette plateforme , du SAV et de l'accompagnement Pros Disponibilité des équipes Plateforme Engagement Academy Les évolutions permanentes de la plateforme et les fonctionnalités Cons la partie rapports et indicateurs , les stats qui ne sont pas ergonomiques je trouve . du mal à créer des rapports individualisés , car le paramétrage ne me semble pas intuitif. Review Source R Reviewer Coordinatrice formation Used the software for: 3-5 years ### "Très bonne plateforme de formation" October 26, 2026 4.0 Le logiciel est assez facile d'utilisation, il est rapidement pris en main et permet une bonne personnalisation de la plateforme. Pros Il est très modulable et personnalisable La connexion avec notre CRM interne Il n'est pas nécessaire d'être un expert pour l'utiliser. Cons il n'est pas possible de bloquer l'accélération des vidéos ce qui impacte les relévés de connexion, ce qui est problématique. Review Source R Reviewer Training Product Manager Used the software for: Less than 1 year ### "Great company with great people! Highly recommend." October 26, 2026 5.0 Overall an outstanding experience. We are confident we have made the right choice when choosing to work with them, and the downsides are details and nitpicks we are sure will get sorted as we get more used to the platform. Pros In general the quality of the support was outstanding. From the first touchpoint, to the sales rep, the implementation manager all were exceptional in providing guidance and a clear view of how the platform could provide value for our specific use case. Cons I think some features that we were used to on other platforms: easier reporting, the capacity to mark users as completed, and the capacity to reset scorm version for learners (if an old version was bugged then we have to reach out to support and my first experience with the ticketing system was not good). Review Source R Reviewer CSM Used the software for: 3-5 years ### "Retour d'expérience by Bee2link" October 16, 2026 5.0 Pros Les avantages notables de l'outil 360Learning résident dans l'ergonomie général tant du côté auteur que du côté apprenant. La logique de création de contenus ainsi que leur modularité représentent l'atout majeur de la solution. Cons Très peu d'aspects du produit 360Learning m'ont paru être un inconvénient majeur dans mon utilisation. Review Source R Reviewer Responsable Learning et Développement RH Used the software for: 3-5 years ### "Avis GPO Académie" October 8, 2026 4.0 \- établissement de groupes "Learning académie" - création de catalogues dédiés - création de chemins spécifiques - quiz de validation - statistiques Pros \- Accompagnement et réactivité des équipes - Webinaires de partages d'expériences avec des tiers - Webinaires stadium Cons \- Visuel de navigation un peu trop "chargé" - Fluidité d'accès comme par exemple : apparition d'une liste d'audience à l'ouverture d'un chemin lorsque ce dernier possède une audience importante. Il faut attendre que cette liste disparaisse pour gérer l'audience. Review Source R Reviewer Chargé d'accompagnement technico-pédagogique Used the software for: 3-5 years ### "Une plateforme intéressante pour démarrer des formations en ligne" October 5, 2026 4.0 J'ai apprécié que 360learning permette une prise en main plus rapide pour les formateurs que j'ai accompagnés, afin de médiatiser leurs cours. Le suivi des apprentissages pour relancer rapidement les apprenants, et les forums contextualisés aux activités sont 2 éléments pratiques et efficaces de suivi des apprentissages. Ils permettent de remédier aux questions et à dynamiser les apprentissages. Les mises à jour régulières et les webinaires à ce sujet permettent de bénéficier d'améliorations et d'aider à la prise en main des changements. Pros Formateurs : facilité de prise en main de l'outil pour médiatiser les cours sans connaissances techniques préalable. Suivi de la progression des apprenants et relance rapide depuis l'espace de formation. Apprenants : consultation agréable, que ce soit sur navigateur ou sur smartphone. Des partenariats qui permettent la mise en place de formations sur étagères, notamment en interne, ce qui favorise la prise en main du LMS pour les formations réglementaires. Cons Administrateurs : apporter plus de possibilités d'administration (gestion par lot, héritage, automatisation des traitements) permettrait un gain de temps significatif quand la population d'apprenants est élevée. Proposer le support du LTI pour les outils tiers. Formateurs : au niveau des activités, apporter plus de paramètres, en particulier pour la gestion des examens en ligne, et apporter des personnalisations individuelles d'affichages. Review Source R Reviewer Conseiller formation e-learning Used the software for: 3-5 years ### "Un outil complet" September 30, 2026 5.0 Pros L'intuitivité de la prise en main, autant pour les apprenants, les auteurs que pour les administrateurs. L'aspect collaboratif : interactivité possible des apprenants, collaboration facile entre les concepteurs d'un projet. L'accompagnement : réactivité du support et fluidité des échanges avec les interlocuteurs. Le large choix de possibilités d'administration : variété des rôles et création de groupes. Cons Même si l'outil de conception permet beaucoup de choses, il reste parfois limité suivant la spécificité des projets. Le mode auteur ne permet pas d'avoir une vue "mobile" qui permettrait de faciliter la conception pour des publics ne disposant que de téléphones pour se former. Review Source VL Valery L. Responsable digital learning Used the software for: 3-5 years ### "Une plateforme ergonomique, intuitive et de qualité professionnelle" September 16, 2026 4.0 L'utilisation de la plateforme est agréable car intuitive et l'apparence des formations donne un rendu professionnel. Pros Plateforme ergonomique, interface utilisateur attractive, navigation globalement intuitive et fonctionnalités complètes. Cons Les options de personnalisation sont assez limitées et il manque un outil de classe virtuelle intégré. Review Source Celia D. Responsable Formation Digital Learning Used the software for: 3-5 years ### "Grain de Malice" September 14, 2026 5.0 L'expérience globale est très positive pour l'engagement au quotidien : la plateforme est intuitive, fluide et favorise le partage de connaissances entre collègues sans barrière technique. C'est un outil idéal pour la formation continue et agile, à condition de ne pas chercher de la personnalisation ultra-technique. Pros J'ai particulièrement apprécié la simplicité de l'interface et son aspect collaboratif, qui permet à chacun de créer et partager facilement des formations. Cons J'ai moins apprécié la rigidité des parcours pédagogiques et les limites du reporting, qui manquent de flexibilité pour des besoins d'analyse poussés. Review Source R Reviewer Recrutement et Formation Used the software for: 1-3 years ### "Expérience 360L" September 10, 2026 5.0 La prise en main est rapide et intuitive, ce qui permet aux utilisateurs de se familiariser facilement avec l’outil et de devenir rapidement autonomes. Pros Une solution simple, ergonomique et évolutive, accompagnée d’un suivi de qualité et d’un service helpdesk disponible, réactif et efficace. Cons Les options proposées sont relativement coûteuses et les quiz restent assez basiques, avec un manque de formats et de types de questions plus élaborés et variés. Review Source Melissa S. Global Learning & Development Business Partner Used the software for: 1-3 years ### "The Best Tool for Collaborative Learning " June 29, 2022 5.0 Incredible. True partners with Aircall and a pleasure to work with. Pros 360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful. Cons \- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience. Review Source Océane V. Learning Project Manager Used the software for: 3-5 years ### "360L a nice LXP with the ambition to become a LMS" October 10, 2022 4.0 Pros I love the fact that it is easy to use. You can easily create an e-learning with zero onboarding on how to create e-learning. It is super intuitive. Cons The reporting and dashboard are terrible on 360L. Review Source R Reviewer Customer Success Manager Used the software for: Less than 1 year ### "360 Learning is great for basic employee on-boarding / learning" September 2, 2024 3.0 360 Learning was great for basic on-boarding learning for new hires, however the customizable features were not as complex as I believed they would be Pros Offered collaborative learning, which build relationships between new employees on-boarding together Cons Not as many customizable features that I expected to allow for complex trainings, not easy to reach customer service Review Source Laura H. Human Resources Generalist Used the software for: 1-3 years ### "360Learning makes course and path creation a breeze" September 19, 2023 4.0 By using 360Learning, we are able to devote more time to our external and internal onboarding and training initiatives. In addition, it promotes individual agency and pride. Pros Our favorite features of 360L are the product's ease of use and the speed with which it can be implemented for internal and external training. Cons The degree to which this product is streamlined and tailored to our needs is difficult to classify, though, because I have never utilized a competing solution. Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times. Review Source R Reviewer CEO Used the software for: 1-3 years ### "GREAT product, GREAT customer success managers, GREAT satisfaction of our customers !" April 8, 2021 5.0 Pros \- The UX - The social link with the pupils with the instant messaging - The abillity to implement our own resources Cons NOthinf, really. We enjoy the whole product Review Source AP Agathe P. Instructional Designer Used the software for: 3-5 years ### "An Effective and Human-Centered Partnership with 360Learning" October 3, 2025 5.0 We are overall very satisfied with our collaboration with 360Learning. Since the beginning of our partnership, we’ve always been able to rely on a responsive, attentive, and supportive team. Their professional yet warm approach allows us to move forward with confidence in the implementation of our training projects. The platform is intuitive, and the support team is highly available to address our needs and quickly resolve any issues that may arise. A strong relationship of trust has naturally developed, which is a real asset in the context of digital transformation in learning. Pros We also want to highlight the availability and dedication of our Customer Success Manager, who plays a key role in the successful execution of our projects. Their personalized support and deep understanding of our challenges are major assets in the success of our partnership. Additionally, the regularly held Stadiums to present new features are a real added value. These sessions keep us informed about product updates while fostering direct interaction with the product teams. It's a dynamic and transparent format that we truly appreciate. Cons One area for improvement we’d like to highlight is the consideration given to feature requests. Some suggestions that we see as important — such as better integration with the Live (Teams) option, or the ability to create intermediate roles for more granular access management — don’t seem to be prioritized or are progressing slowly. We hope that these user needs will be more strongly reflected in future platform developments. Review Source R Reviewer Responsable qualité et expérience clients Used the software for: 3-5 years ### "A good LMS platform" March 13, 2026 4.5 Pros The tool is user-friendly, and learners can quickly and easily get to grips with it. The application is also well designed. Cons Not enough features in course editing. You can only add text or images; it should be possible to add animations that can be integrated directly into the text field. Review Source R Reviewer HR expert Used the software for: 3-5 years ### "An engaging, high-performance, and stable tool" October 15, 2025 4.0 I like to use the platform and feel confident using it to create and post content although I am far from being a geek! Pros The platform is very stable and users have no trouble using it. The Forum makes it possible for learners to actively contribute, which is good a way to involve them. The content creation tool can be quickly mastered by employees who want to create training courses, and creating quizzes is very simple. The system offers the possibility to create engaging training content without having to invest in purchasing content that is generally ill-suited to the specific needs of an organisation. The contacts with the support team are very friendly. Cons Like any sophisticated computer tool, it takes some time to learn how to use it and get the hang of it as an administrator, although the support team is fairly available to help. It is also necessary to purchase an access to a image bank because the available images are too limited, but this is a very small amount of investment. Review Source MC Magda C. Digital Learning Manager Used the software for: 3-5 years ### "A Reliable Platform That Simplified Our Learning Process" December 3, 2025 5.0 Overall, my experience with 360Learning has been very positive. The platform is intuitive, reliable, and has significantly simplified our training process. It makes it easy to create engaging content, track learner progress, and foster collaboration within the team. Pros We have been using this LMS for almost 10 years now, and it has truly streamlined the way we deliver and manage training. The platform is stable, user-friendly, and easy to navigate both for learners and administrators. Uploading content, tracking progress, and generating reports are all straightforward, which has saved us a great deal of time and effort. Our team particularly appreciates how accessible the system is, making learning available anytime and anywhere. Overall, this LMS has made our training process smoother, more efficient, and more enjoyable. Cons The only downside is that once content is created, it cannot be easily exported. And also at the beginning with the basic subscription plan, we faced extra administrative work since user registrations had to be managed manually each month. Review Source Stephen G. Head of Training Used the software for: 3-5 years ### "Good platform and client service" July 18, 2025 5.0 360 Learning supports both internal and customer-centric training initiatives. It is a powerful LMS platform supported by professionals. Pros Quick course creation with integrations and templates (also quick updates) Collaborative features (comments, reactions) Good reporting and tracking options Client service responsiveness Good relationship with the account manager and customer success partners. Cons Learner navigation & Ease of use Limited customisation of branding and look & feel Some advanced reporting and automated dashboards for tailored statistics are missing (or are part of a paid solution). Review Source Jon C. Global Head of People Development Used the software for: Less than 1 year ### "360Learning review" August 29, 2023 5.0 Pros ease of use, ability to create our own content, how it integrates with 3rd party content and our HRIS Cons I think reporting could be better, although through workarounds I have been able to get what I need Review Source Verified Reviewer Senior Project Specialist Used the software for: 3-5 years ### "360Learning for knowledge sharing and trainings " February 11, 2026 4.0 360Learning is one of the tools we use for newcomers onboarding and new trainings for all the employees. Pros Trainings on 360Learning are very interactive and easy to learn, with little quizzes at the end of each session, which helps memorize all important information. Cons The quizzes are normally too simple and cannot replace a practical exercise for a newcomer. Therefore, 360Learning can be considered as an additional tool, for theoretical knowledge mainly. Review Source R Reviewer COO agence K Used the software for: 1-3 years ### "bee2link review" September 9, 2025 5.0 Digitalization of all our training processes and methods with a shift from traditional (face-to-face) training to e-learning. Very good commercial and CSM support to build our courses and optimize our processes. Very satisfactory engagement rate for a first year. Quick and easy handling for our learners, more complex for our coaches Pros team support, diversity of content, platform available in several languages, development of AI, interaction between learners and coaches Cons Platform ergonomics that can be improved, especially when on multiple paths and multiple customer groups Review Source Agathe S. Group Talent development deputy manager Used the software for: 3-5 years ### "Deployment project " February 27, 2025 5.0 I manager the deployment project of the platform with my company I am well accompagned by the 360 learning's team they help me at every stage of the deployment Pros worldwide oriented Link with LMS Structure of the platform very weel advise and accompagned in the deployment project AI tool self learning for author/manager/admin easy to use after beeing train engagement academy engagement community with other users webinars communication kit quick answer/solutions Cons there is no catalogue of e learning module available that we could use/buy it could be useful to reach the support by chatting online whenever we need It could be nice to have pre established e learning path per role, in several languages Review Source R Reviewer Global Learning and Development Lead Used the software for: 3-5 years ### "5 stars! Just a great tool for our entire teams' learning experience!" February 15, 2024 5.0 What can I say? I couldn't do my job without 360. It's integral to the success of our onboarding programs. We've been expanding what we use it for and now have a huge array of training materials available to the majority of our teams, and with 360 we're able to constantly expand our offerings and push the boundaries of what's possible in the world of L&D. So excited to see what all the new AI developments will add to my experience as an administrator but also to the experience of our learners. Pros The ease of content creation and the functionality to collaborate with others. Also really love the way the data is presented - as somebody who is not a data analysis but who needs to keep track of everyone (as a team of 1) and to report on the L&D data, I appreciate this a lot. Makes my job actually doable! Cons The initial learning process is a little clunky, but they provide A LOT of amazing learning content on the engagement academy to help get you started. You're also assigned a personal CSA and mine (shout out to \[sensitive content hidden\]) is amazing. Quick responses, always available for a F2F chat if necessary and takes a real interest in us getting the most out of the platform. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.