# 360Learning Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 360Learning the right Learning Experience Platform solution for you? Explore 503 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230567/360Learning/reviews/ --- 360Learning 4.7 (503) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 23rd, 2026 # Reviews of 360Learning Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Responsive and proactive assistance 97% positive reviews out of 142 Most reviewers indicate customer support is highly available, attentive, and quick to resolve issues throughout implementation. Larisa F. Nurse Practitioner, 51 - 200 employees. "Great customer support with an easily to use platform that is customizable to brand standard." Technical glitches and slow support 63% negative reviews out of 43 Most users report bugs, slow response times, and occasional platform downtime negatively affect workflow and user experience. Intuitive and accessible interface 95% positive reviews out of 83 Most reviewers find ease of use important, highlighting the platform’s intuitive design and straightforward navigation for all users. Team-based knowledge sharing platform 98% positive reviews out of 48 Most reviewers describe collaborative learning as enabling easy content creation, resource sharing, and peer interaction across teams. Justin D. Digital Learning Designer and Deployment Manager, 201 - 500 employees. "From a learning design perspective, the platform is particularly strong in collaborative learning and knowledge sharing." ## Showing most helpful reviews Showing 1-25 of 503 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa S. Global Learning & Development Business Partner Computer Software Used the software for: 1-2 years ### "The Best Tool for Collaborative Learning " June 28, 2022 5.0 Incredible. True partners with Aircall and a pleasure to work with. Pros 360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful. Cons \- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Rise Up](https://www.capterra.com/p/143992/UpGraduate-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing 360Learning We chose 360Learning because of the value of collaborative learning, their partnership, support and product. It was the best fit for Aircall and allows us to democratize learning and knowledge sharing. Review Source AP Agathe P. Instructional Designer Computer Software Used the software for: 2+ years ### "An Effective and Human-Centered Partnership with 360Learning" September 25, 2025 5.0 We are overall very satisfied with our collaboration with 360Learning. Since the beginning of our partnership, we’ve always been able to rely on a responsive, attentive, and supportive team. Their professional yet warm approach allows us to move forward with confidence in the implementation of our training projects. The platform is intuitive, and the support team is highly available to address our needs and quickly resolve any issues that may arise. A strong relationship of trust has naturally developed, which is a real asset in the context of digital transformation in learning. Pros We also want to highlight the availability and dedication of our Customer Success Manager, who plays a key role in the successful execution of our projects. Their personalized support and deep understanding of our challenges are major assets in the success of our partnership. Additionally, the regularly held Stadiums to present new features are a real added value. These sessions keep us informed about product updates while fostering direct interaction with the product teams. It's a dynamic and transparent format that we truly appreciate. Cons One area for improvement we’d like to highlight is the consideration given to feature requests. Some suggestions that we see as important — such as better integration with the Live (Teams) option, or the ability to create intermediate roles for more granular access management — don’t seem to be prioritized or are progressing slowly. We hope that these user needs will be more strongly reflected in future platform developments. Review Source RS Rory S. Senior Learning & Development Partner Hospital & Health Care Used the software for: 6-12 months ### "Not The Best Yet, But Certainly On Track To Be" May 31, 2022 3.0 One of the best things about 360Learning is its customer service. Their CS team is top notch and are always there to help us when we need it. Overall, like many LMS', it is certainly love/hate. We don't love to hate it but we love a lot of what it does but when it doesn't do what it's supposed to or lacks a key feature that some of it's competitors offer, it's a frustrating level of hate. Pros In a fast paced tech environment, the ability to author content at speed is very important. 360Learning allows us to quickly author/build courses that our learners enjoy and have a really great experience with. The user experience is one of the best parts of this product. Cons Its live session feature has A LOT to be desired especially compared to some of it's competitors that offer Events pages, easy sign up and registration, Zoom integrations and more. The other item on my list that floats at the bottom of 'things 360Learning does not do well' is it's automatic timeout feature when learners are consuming content. The feature resets learner progress after 15 minutes of inactivity. Reset, not pick back up where you left off. This is a major pain point for us if we have a video or exercise that is longer than 15 minutes. Alternatives considered [HowNow](https://www.capterra.com/p/173341/HowNow/)[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[BRIDGE](https://www.capterra.com/p/145699/Bridge/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing 360Learning It has the most features, for the best price. It also allows us, as a small L&D team to manage the system without needing a system admin. Review Source MS Mankomal S. Product Manager Insurance Used the software for: 2+ years ### "A positive long‑term experience with 360Learning" March 16, 2026 5.0 Overall, our experience has been very positive. We’ve been using 360Learning for about three years and are happy with how the product has evolved. We’re looking forward to continued improvements. Our Client Success Partner,\[sensitive content hidden\] has also been very supportive and helpful throughout our collaboration. Pros 360Learning has strong e‑learning capabilities and makes it easy to create and manage courses. The built‑in AI course generation is a real plus, helping speed up content creation. We also value the ability to combine e‑learning with live webinars and in‑person sessions, which gives us flexibility in how we deliver training. Cons Customization at the group level could be more flexible. Learner statistics and tracking could be improved. While the e‑learning modules work very well, we’d appreciate more options when it comes to content layout and structure. Review Source BTQ Bich Tram Q. Learning and Systems Adoption Leader Leisure, Travel & Tourism Used the software for: 1-2 years ### "Streamlined learning with robust collaboration" December 22, 2025 5.0 Our overall experience has been excellent. We receive great support from the 360Learning team, and our Client Success Partner is incredibly proactive and responsive. I have no complaints regarding the level of service we receive; they are always quick to provide solutions and support our goals. Pros What I like most is the ease of creating content and uploading existing files, as well as the platform's ability to automatically suggest relevant content and quizzes. The collaboration features are also amazing. Our members love how interactive the tool feels. It also has comprehensive training platform for new users. Cons There isn't much to dislike so far. We have just started using the new skills management feature to build a comprehensive skills matrix for different roles. While we are still in the early stages of implementation, we see a lot of potential in how it will help us map competencies across the organization. Review Source JV JEAN-MARC V. HR expert Automotive Used the software for: 2+ years ### "An engaging, high-performance, and stable tool" October 13, 2025 4.0 I like to use the platform and feel confident using it to create and post content although I am far from being a geek! Pros The platform is very stable and users have no trouble using it. The Forum makes it possible for learners to actively contribute, which is good a way to involve them. The content creation tool can be quickly mastered by employees who want to create training courses, and creating quizzes is very simple. The system offers the possibility to create engaging training content without having to invest in purchasing content that is generally ill-suited to the specific needs of an organisation. The contacts with the support team are very friendly. Cons Like any sophisticated computer tool, it takes some time to learn how to use it and get the hang of it as an administrator, although the support team is fairly available to help. It is also necessary to purchase an access to a image bank because the available images are too limited, but this is a very small amount of investment. Review Source AL Anais L. Responsable qualité et expérience clients E-Learning Used the software for: 2+ years ### "A good LMS platform" March 11, 2026 4.5 Pros The tool is user-friendly, and learners can quickly and easily get to grips with it. The application is also well designed. Cons Not enough features in course editing. You can only add text or images; it should be possible to add animations that can be integrated directly into the text field. Review Source MC Magda C. Digital Learning Manager Professional Training & Coaching Used the software for: 2+ years ### "A Reliable Platform That Simplified Our Learning Process" September 26, 2025 5.0 Overall, my experience with 360Learning has been very positive. The platform is intuitive, reliable, and has significantly simplified our training process. It makes it easy to create engaging content, track learner progress, and foster collaboration within the team. Pros We have been using this LMS for almost 10 years now, and it has truly streamlined the way we deliver and manage training. The platform is stable, user-friendly, and easy to navigate both for learners and administrators. Uploading content, tracking progress, and generating reports are all straightforward, which has saved us a great deal of time and effort. Our team particularly appreciates how accessible the system is, making learning available anytime and anywhere. Overall, this LMS has made our training process smoother, more efficient, and more enjoyable. Cons The only downside is that once content is created, it cannot be easily exported. And also at the beginning with the basic subscription plan, we faced extra administrative work since user registrations had to be managed manually each month. Review Source SG Stephen G. Head of Training Computer Software Used the software for: 2+ years ### "Good platform and client service" July 17, 2025 5.0 360 Learning supports both internal and customer-centric training initiatives. It is a powerful LMS platform supported by professionals. Pros Quick course creation with integrations and templates (also quick updates) Collaborative features (comments, reactions) Good reporting and tracking options Client service responsiveness Good relationship with the account manager and customer success partners. Cons Learner navigation & Ease of use Limited customisation of branding and look & feel Some advanced reporting and automated dashboards for tailored statistics are missing (or are part of a paid solution). Review Source PR Philippe R. Responsable formation Retail Used the software for: 2+ years ### "Facilitate training for your employees" October 2, 2025 5.0 360Learning enables us to train 1,200 employees in France and Europe on how to use our IT tool, taking into account their job roles. The next training courses will enable us to train employees on the electrical equipment, automation, and robotics that we sell to industry. Pros The ease of sharing training courses with learners. The creation of paths and sessions for learners. Communication with our 360Learning contact (Client Success Partner), who is responsive to our requests. Cons The complexity of employees getting to grips with the site before the changes made with the creation of the “my work” section. Review Source EB Erinn B. Client Service Specialist II Accounting Used the software for: Less than 6 months ### "360Learning is a great LMS " September 19, 2024 5.0 My overall experience with 360learning is that is great! It gives our company a platform to make our own training sessions that conform to our learning needs and processes. You can split into Groups and then into Classrooms. They also give you a place to right what you want to learn in a separate area. Pros What I like about 360Learning is we are able to upload videos into a classroom and then anyone on our Team can go in and watch the video and answer any questions that are there to answer. You can also mark feedback right in that same video and. Cons I have no general complaints out this system Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Our company found this to be more compatible with our needs and wants in an LMS software. Review Source ME Marco E. Operations Banking Used the software for: Less than 6 months ### "Worth every penny " August 9, 2024 4.0 Pros Their new AI technology (course building) is amazing. Platform overall is easy to use. Cons The price tag is hefty compare to their competitors. Switched from [OnCourse](https://www.capterra.com/p/213634/OnCourse/)[Paycom](https://www.capterra.com/p/130949/Paycom/)[Travitor](https://www.capterra.com/p/130939/Travitor-Pro/)[BVS](https://www.capterra.com/p/214500/BVS/)[LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) Regulatory content and administrative platform Review Source Agathe S. Group Talent development deputy manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "Deployment project " February 24, 2025 5.0 I manager the deployment project of the platform with my company I am well accompagned by the 360 learning's team they help me at every stage of the deployment Pros worldwide oriented Link with LMS Structure of the platform very weel advise and accompagned in the deployment project AI tool self learning for author/manager/admin easy to use after beeing train engagement academy engagement community with other users webinars communication kit quick answer/solutions Cons there is no catalogue of e learning module available that we could use/buy it could be useful to reach the support by chatting online whenever we need It could be nice to have pre established e learning path per role, in several languages Review Source Abhishek P. Associate Developer Information Technology and Services Used the software for: 2+ years ### "Track learning path" December 28, 2024 5.0 It is extremely helpful tool for managing and track learning path based on candidate. It is fully functional with AI that helps to under person performance and report it perfectly. Pros 1\. Very complaint, helpful training management product. 2. Reliable, easy to use and it creates Quizzes according to the module understanding. 3. Report learning progress perfectly and tracks the reminder's. 4. Super easy to integrate and extremely easily intuitive environment. Cons 1\. There is no option to select submodules for learning out of all. 2. No proper backup option is availabile. Review Source JM Jon M. Financing Information Technology and Services Used the software for: 6-12 months ### "Engaging Collaborative Learning Platform" November 13, 2024 4.0 360Learning is an innovative platform for collaborative learning, making it especially useful for organizations focused on team-based training and knowledge sharing. Pros Collaborative and social learning, also user friendly content creation tool Cons limited advanced reporting and analytics and somewhat limited course customization Review Source VR Verified Reviewer Sales Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "360Learning Honest User Review " October 27, 2024 5.0 Pros What I most liked about 360Learning was the ease of use. Cons I cannot think of anything I least liked about 360Learning Review Source Moussa T. Product trainer and digital learning project manager Consumer Electronics Used the software for: 1-2 years ### "interactive, design, responsive & user friendly training tool" March 29, 2024 5.0 Pros I really like 360Learning for its easy-to-use, interactive setup where everyone can share their thoughts and learn from each other. It’s great how it works smoothly on both computers and smartphones, making learning convenient anytime, anywhere. Plus, the feedback and data it provides help us keep improving our training. Cons Nothing ! it took me a few days to implement the platform, I had to make it live in 1 month and in 1 week with the help of the team everything was finished. The team is listening and ready to adapt the platform to users' needs. a very customer-oriented team, so well done ! Reason for choosing 360Learning We were looking for a platform that met the following criteria : - Accurate tracking and reporting (view, training time per user, training performance, group performance) - Very elegant and professional appearance - Easy : no technical experience required for trainers - Gamification for greater learner engagement, win trophies - Collaborative learning, share your knowledge to others - Android/ios mobile application you can rename the 360learning Apps on playstore and IOS with a name you choose) - Identify people with in-demand expertise. - Allow people to vote for ideas that are proposed by employees - Format : vidéo / word / pdf / powerpoint etc .. - Create personalized messages for each learners - Possibility to use an interactive video content (articulate storyline, SCORM, WBT) Review Source ER Elise R. Advisor Learning & Development Construction Used the software for: 6-12 months ### "Easy to build customized courses and great service!" November 13, 2020 4.0 We acquired 360L in 2019, but as soon as the Covid pandemic hit us our new hires couldn't come train at our facilities anymore. We have quickly turned this around, built courses through the platform and created a virtual training program that includes a combination of courses to be taken through 360L and some virtual classes with a live trainer. Once this program proved to be working our company saw the potential unfold and more projects are now being built within the platform. This has helped bringing the cost down as most travel and hotel expenses have been eliminated. Going through all this the instructional designers were in high demand so we had to improvise. With the help of the support team and our \[SENSITIVE CONTENT HIDDEN\], we have been able to build content and restructure the platform to accommodate our new requirements fairly quickly. It did require a lot of efforts and it wasn't always easy, but to realize great things you have to put in a little sweat! Collaborative learning is a change of mindset; this is not your traditional LMS. You have to believe in your learners to create a great community and enforce collaboration. In this new reality where most of us now work from home it might be just what you need to get colleagues together again! Pros This platform is very intuitive for our learners and it is extremely simple to build course content. We are a customized product company so we have customized processes. It was very simple to create courses using only the platform tools to share content we used to teach onsite at our facilities. It has tremendously helped us get through Covid with little disruption to that side of the business. The support team is very responsive and very knowledgeable. The support articles are beyond what you could ever document yourself, straight to the point with precise steps to accomplish what you need. The Engagement Academy and the regular webinars are also other tools 360 Learning is providing to support their customers. Cons The program sessions are very rigid and if the learner has done an open access course before it has to be redone in the assigned program session. The good news is that this is all going to change with the new learning Path design, and we are very much looking forward to these new features. A true game changer! The mobile app is very minimalist; fine for the learners, but it doesn't allow you to do much more. Another item the 360L team has worked to improve and their new app release, before end of year, looks like it will resolve this issue! Review Source VR Verified Reviewer Sales Enablement Specialist Hospital & Health Care Used the software for: 2+ years ### "Great platform for quick and easy content deployment and superior learner engagement" August 9, 2022 5.0 We use the platform primarily for sales enablement and onboarding. It helps us with being able to quick and effectively share content. It is also easy to use for content creators, admins and learners. Pros \- Easy and quick content creation with a wide variety of tools - Great interface and user-friendly design - Option for learners to interact and learn from each other - Easy administration - Great customer support Cons \- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified - The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Review Source Bradley B. Director of Training and Development Food & Beverages Used the software for: 1-2 years ### "360Learning- YOUR LAST LMS " March 3, 2022 4.0 360Learning has been a great company to work with. Their customer service is the biggest selling point! Their staff is very personal and want to make sure that you are getting the best value and use of their system. Implementing their platform was easy! It was an easy adoption for our company and I see us using this system to transform the way we train our staff! Pros The main attraction of this platform is its user engagement features. It is very intuitive and allows space to cultivate a positive workplace culture! Cons There are a few features that I would like to see added to the platform. As they continue to grow their LXP component, having more features like pinning a post or being able to customize what is seen on the portal, or being able to see things from the end-user experience without having to create an account, these things would be helpful to have. Overall, the platform is awesome and would recommend it to anyone looking to launch an LMS in their company. Reason for choosing 360Learning Overall, it was the value and customer service. Review Source JN Jaren N. Technical Writer Consumer Services Used the software for: 6-12 months ### "360Learning Exceeds Every Expectation" September 8, 2023 5.0 360Learning's interface stood out for its intuitive design and ease of use. They also provided us with a personal contact. This dedicated support ensured that we weren't just using the software but were optimizing its full potential tailored to us. Pros 360Learning has been an instrumental partner in revolutionizing our employee training programs. Their learning management system has facilitated our efforts in training our employees and managers in vital areas such as customer service, sales, and leadership. We've also had the privilege of regular consultations with our personal contact from 360Learning. Her insights, suggestions, and hands-on assistance have helped us better utilize the full potential of 360Learning. The frequent updates, which we've noticed come in every few weeks, are a testament to the commitment and passion of 360Learning's development team. It's refreshing to see a tech partner that listens and rapidly innovates. Cons We're eager to see even more advanced analytics features in the future. In some ways, it's difficult for two co-authors to collaborate simultaneously and remotely on a single course for our learners (a feature you can often find in software like Microsoft Excel). But given their track record of frequent updates and genuine commitment to excellence, we are confident the needs we have will be met sooner rather than later. Review Source KL Karine L. Director of Digital Learning Strategy and Innovation Higher Education Used the software for: 2+ years ### "Delivering impactful digital programs, with agility" February 2, 2021 5.0 We need to combine agility and some level of customization in the design and delivery of our programs, 360 Learning offers a great balance between those two requirements. The overall ergonomic of the platform makes it really easy to use. Still, the platform offers enough pedagogical and design options to build and deliver programs geared to different target audiences. Pros From an admin. point of view, 360 Learning is quite intuitive, from content creation to actual program delivery. The dashboard is easy to navigate; learning journeys can easily be assembled through well-thought learning activities; data reporting and visualization are clear and make it easy to follow-up of learners’ continuous engagement. From a learners’ perspective, the platform offers an engaging and user-friendly interface, contributing to the overall learning experience. Social interaction is also at the core of the platform: contextual forums, for example, facilitate learners-teachers interactions and contribute to building active learning communities. Cons 360 Learning definitely offers a powerful learning tool, based on sound design/pedagogical/ ergonomic (etc) principles. As a Higher Ed. institution, we need to adapt our projects to different clients / audiences’ needs and cultures and we feel the platform sometimes falls short in departing from these founding principles. Concretely, we would like to be offered more flexibility to finetune some default settings. Yet, we feel confident in 360 Learning’s capacity to continuously improve the platform. Review Source AE Ashley E. Global L&D Manger Retail Used the software for: 1-2 years ### "Collaborative, intuitive LMS with 5 star support from the Client Success Team" April 15, 2021 5.0 My Customer Success Manager has been a fantastic mentor and continues to teach me so much (two years on)! From creative ideas and technical demonstrations, to highlighting different ways I can use the dashboard to drill down into meaningful metrics that show the impact of L&D across our group of companies. Its always a fun, collaborative and inspirational meeting. \[SENSITIVE CONTENT HIDDEN\] Pros 360Learning was the first LMS I ever used - I chose it due to the platforms simple, built in Authoring Tools that promised to make content creation easy and fast! I was not dissapointed, and thanks to the continued mentorship of my fabulous Client Success Manager I have been inspired to use other content creation tools that easily embed into courses to make them come alive for our learners (Vyond, Genially, Vimeo, Tiki Toki, to name a few) I love that I can create learner groups and communities and target learners across our global organisation with specific training, in a social and collaborative way. I love that anyone can make a course! As retailers, the collaborative element of the LMS and 360's 'Convexity Culture' is fabulous and continues to influence my own L&D strategy. Cons I would have said 'New Courses' not being displayed on the home page - but I am happy to hear that this is being resolved with their new update in may 2021! Hooray! Review Source GV Gaelle V. digital project manager Public Policy Used the software for: 6-12 months ### "Powerful and easy-to-use LMS platform" April 20, 2023 5.0 We needed to deploy training on a large scale for our customers in order to allow public authorities and design offices to benefit from our expertise. 360Learning allows us to bring our knowledge to our customers for a low cost and strengthen our economic model.Internally, we do not have an easy-to-use platform to easily share the knowledge of our staff. Pros 360Learning is an easy-to-implement LMS for deployment teams. The support by 360Learning is effective and close.For the staff, the handling by the trainers and the learners is fluid. The environment is user-friendly. Through this easy deployment, everyone is involved in training and can share their knowledge.For the business, the easy deployment to a large clientele makes it possible to gain in profitability while offering a modern image.Regular updates are a guarantee of quality and responsiveness. Cons Nothing to report in particular, we are satisfied with the deployment Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Reason for choosing 360Learning Information systems security Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) 360Learning is more user-friendly Review Source IM Idir M. Training Project Manager Wholesale Used the software for: 2+ years ### "Solid product with unparalleled support" November 17, 2022 5.0 Pros 360Learning is a very flexible product therefore the possibilities are endless. I sincerely believe that it can fit most organizations.What I like is the modern design of the solution. It is a force to attract learners who are sensitive to form.Moreover, the solution is very versatile and allows many things, without having to go through third-party tools. For example, it is possible to organize blended learning sessions and manage everything on the platform: what a time saver!Tracking user statistics is really made easy. Whether from the dashboard or by exporting the data.Finally, collaboration is at the heart of the tool, which makes it possible to create an internal dynamic, on the condition of animating it of course.Last but not least, I thing the support team is the greatest strength of 360Learning ! It's a pleasure to work with reliable / efficient / relevant people.And our suggestions are always taken into account in the redesign of the solution. Cons Honestyl, I don't see any weak point.There's still room for improvement with the authoring tool but the good news is that it's included in the redesign roadmap. 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