--- title: "AmericanChecked Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AmericanChecked Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/230578/TribalTRAC/" page_type: "product" language: "en" --- # AmericanChecked Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AmericanChecked ## What is AmericanChecked? AmericanChecked is a nationally accredited background screening company providing comprehensive and cost-effective solutions for pre-employment criminal background screening products, including criminal background checks, drug and alcohol screening, motor vehicle records, fingerprinting solutions, references and verifications as well as specialty searches like social media screening, vendor screening packages, credit reports, monthly monitoring and more. ## What is AmericanChecked used for? [Background Check](https://www.capterra.com/background-check-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AmericanChecked?[Manage this product listing](https://www.g2.com/products/americanchecked/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AmericanChecked 4.3 (8) VS. [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting Price Contact vendor Starting Price $5000 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (8) Ease Of Use 4.4 (7) Value For Money 4.7 (7) Value For Money 4.7 (7) Customer Service 4.8 (8) Customer Service 4.9 (7) ## AmericanChecked alternatives Highest Rated [4.7 (472)](https://www.capterra.com/p/190447/RefNow/reviews/) Starting price $12.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [PESCHECK](https://www.capterra.com/p/10007068/PESCHECK/) [4.4 (7)](https://www.capterra.com/p/10007068/PESCHECK/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10007068/PESCHECK/) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) [4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144645/Employment-Hero/) [Discovered](https://www.capterra.com/p/139913/Discovered/) [4.6 (126)](https://www.capterra.com/p/139913/Discovered/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/139913/Discovered/) ## FAQs about AmericanChecked Overview ### What company size and specific industries is AmericanChecked built for? AmericanChecked is designed for companies of all sizes and serves organizations in commercial gaming, hospitality, retail, and tribal enterprises. It fits employers that need pre-employment background screening and verification services across these sectors, from smaller businesses to larger enterprises. Features and Usability ### What are the key features of AmericanChecked? AmericanChecked offers applicant tracking, candidate management, and candidate profiles for hiring workflows, plus background screening, criminal history verification, employment eligibility verification, and reference checking. It also includes onboarding and offboarding, compliance management, reporting and analytics, search/filter, secure data storage, and third-party integrations. Integrations ### Which third-party tools and platforms does AmericanChecked integrate with? AmericanChecked integrates with 5 third-party platforms: iCIMS Hire, Oracle Taleo Cloud, Virtus Flow, Workday HCM, and myStaffingPro. These catalog integrations focus on recruiting and HR workflows, connecting AmericanChecked with applicant tracking and human capital management systems used for background screening processes. Getting Started and Support ### What training and onboarding options does AmericanChecked offer? AmericanChecked provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced viewing for setup and feature review. Getting Started and Support ### What customer support options does AmericanChecked offer? AmericanChecked provides email/help desk, FAQ/forum, and phone support. Support coverage is straightforward, but there is no reviewer feedback available to describe response times, helpfulness, or common service issues. ## Features AI summary Based on 14,676 Human Resources reviews According to Capterra reviewers, these are the Human Resources features buyers prioritize most when evaluating a solution: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) AmericanChecked is focused on background screening and related hiring support rather than core HR system functions. Its feature set is geared toward screening workflows, helping businesses review candidate information, support hiring decisions, and manage pre-employment checks more efficiently. Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Background Screening Researching and validating a person's criminal, educational, job or financial records Candidate Management Build, track, and maintain relationships with candidates Candidate Profiles Record candidates' information such as role, professional qualifications, experiences, skills or attributes Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Criminal History Verification Verify an individual's arrest record through connection with a criminal database AmericanChecked 18 features ### All Features - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Criminal History Verification: Verify an individual's arrest record through connection with a criminal database - Employment Screening: Screen and verify candidates for professional roles - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reference Request Automation: Ability of the software to take the manual effort out of the process of requesting and collecting references - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screening Services Integration: Screening performed by employees working for the vendor. Software functionality is offered on top of these services. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.3 (8) 4.3 Based on 8 reviews ## Pricing Value for money 4.7 (7) ### Starting price Free trial not available Value for money 4.7 (7) 4.7 Based on 7 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[ Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)[ myStaffingPro](https://www.capterra.com/p/225666/myStaffingPro/)[ Virtus Flow](https://www.capterra.com/p/203245/Virtus-Flow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 8 reviews Filter by rating 5(4) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SM Susan M. Backgrounds Supervisor Retail ### "American Checked" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2021 Pros Reports are clear, easy to read and understand. Cons I cannot think of any cons. Their website is easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KK Karen K. Controller Wholesale ### "Orders" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 27, 2021 Pros There are only a few fields needed in order to submit an order. Cons The time it takes to get the report after order is placed. Also how the report reads when there are 'comments'. Sometimes difficult in understanding what it means since there is not a lot of detail listed in some cases. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DD Denise D. Office Manager Non-Profit Organization Management ### "Beginning User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 Our organization has used it for quite some time. I am a beginning user. I have been very impressed with the personal attention that has been given me. In a time where good customer service is a lost art, it seems to be the norm here. \[SENSITIVE CONTENT\] is impressive, quickly responds to emails and phone calls, and is very pleasant to work with. Pros The ease of use and quality of the reports Cons I have limited history using it, but I have not seen any negative points to address. Reasons for choosing AmericanChecked Unknown - It was in place when I came on board. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TL Tracy L. HR Generalist Packaging and Containers ### "Frustration" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 19, 2021 IT has ben less than pleasant. The only good thing I would say is the people from this company that I have had contact with have been helpful. Pros I don't like to much about it so there isn't anything that I like the most Cons Constantly getting locked out of the account. The order page is outdated. The fact that I have to put something in the middle name box even if they do not have one. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Stacey B. Director of Operations Non-Profit Organization Management ### "Good product, great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2021 AmericanChecked customer service is excellent. They have worked with us multiple times over the years to customize packages for our program members to make sure we are getting all the checks we need to have to comply with the national org and state laws. They answer multiple questions from me frequently and help explain anything I do not understand. They have worked with us to do a webinar about social media checks, as well. They are very knowledgeable and very helpful. Pros We do extensive background checks with my organization and working with AmericanChecked has made it easy. And they are very thorough. Cons Because I do not use it all the time, almost every time I log in, I have to change my password. It is good that they have that protection built in, and I am sure our programs use it weekly, but I use a handful of times a year, so I just have to keep it all written down to remember! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LO Lorna O. Bookkeeper Non-Profit Organization Management ### "ABLE review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 18, 2021 We utilize American Checked for volunteer checks, motor vehicle, OIG, child abuse and neglect registry and for background checks on new renters. The return time back for these reports is very timely, within 2 days or so. Pros Everything is set up so it's very easy to find. Cons I haven't really experienced any problems with the software. If I forget to check some of the boxes it will let me know before I submit. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KE Katie E. HR Director Hospital & Health Care ### "AmericanChecked Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2021 Excellent customer service. The tteam is responsive and does a great job with followup. Pros The software is easy to use. Reports are easy to understand. Cons There is nothing I have issue with regarding this product or customer service. Reasons for choosing AmericanChecked No need to look elsewhere. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jynda J. Investigator / Office Assistant Gambling & Casinos ### "American Checked and TribalTrac - must have tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2021 The American Checked services we use are integral in the speed of our Gaming License Background investigations. As our needs changed the staff worked with us to build what would work for our needs. Pros Ease of use and ability to customize to our needs. Cons What we did not like we discussed with the team for explanations and together we made a few adjustments to our package. Reasons for choosing AmericanChecked Used in Oklahoma Gaming Industry for a long time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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