# AmericanChecked Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AmericanChecked the right Human Resources solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230578/TribalTRAC/reviews --- AmericanChecked 4.3 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AmericanChecked Ease of use 4.3 Customer Service 4.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Susan M. Backgrounds Supervisor Retail Used the software for: 2+ years ### "American Checked" November 2, 2021 4.0 Pros Reports are clear, easy to read and understand. Cons I cannot think of any cons. Their website is easy to use. Review Source SB Stacey B. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Good product, great support" October 18, 2021 5.0 AmericanChecked customer service is excellent. They have worked with us multiple times over the years to customize packages for our program members to make sure we are getting all the checks we need to have to comply with the national org and state laws. They answer multiple questions from me frequently and help explain anything I do not understand. They have worked with us to do a webinar about social media checks, as well. They are very knowledgeable and very helpful. Pros We do extensive background checks with my organization and working with AmericanChecked has made it easy. And they are very thorough. Cons Because I do not use it all the time, almost every time I log in, I have to change my password. It is good that they have that protection built in, and I am sure our programs use it weekly, but I use a handful of times a year, so I just have to keep it all written down to remember! Review Source TL Tracy L. HR Generalist Packaging and Containers Used the software for: 1-2 years ### "Frustration" October 19, 2021 3.0 IT has ben less than pleasant. The only good thing I would say is the people from this company that I have had contact with have been helpful. Pros I don't like to much about it so there isn't anything that I like the most Cons Constantly getting locked out of the account. The order page is outdated. The fact that I have to put something in the middle name box even if they do not have one. Review Source JJ Jynda J. Investigator / Office Assistant Gambling & Casinos Used the software for: 2+ years ### "American Checked and TribalTrac - must have tools" October 18, 2021 5.0 The American Checked services we use are integral in the speed of our Gaming License Background investigations. As our needs changed the staff worked with us to build what would work for our needs. Pros Ease of use and ability to customize to our needs. Cons What we did not like we discussed with the team for explanations and together we made a few adjustments to our package. Reason for choosing AmericanChecked Used in Oklahoma Gaming Industry for a long time. Review Source LO Lorna O. Bookkeeper Non-Profit Organization Management Used the software for: 2+ years ### "ABLE review" October 18, 2021 4.0 We utilize American Checked for volunteer checks, motor vehicle, OIG, child abuse and neglect registry and for background checks on new renters. The return time back for these reports is very timely, within 2 days or so. Pros Everything is set up so it's very easy to find. Cons I haven't really experienced any problems with the software. If I forget to check some of the boxes it will let me know before I submit. Review Source KK Karen K. Controller Wholesale Used the software for: 2+ years ### "Orders" October 27, 2021 3.0 Pros There are only a few fields needed in order to submit an order. Cons The time it takes to get the report after order is placed. Also how the report reads when there are 'comments'. Sometimes difficult in understanding what it means since there is not a lot of detail listed in some cases. Review Source KE Katie E. HR Director Hospital & Health Care Used the software for: 2+ years ### "AmericanChecked Review" October 18, 2021 5.0 Excellent customer service. The tteam is responsive and does a great job with followup. Pros The software is easy to use. Reports are easy to understand. Cons There is nothing I have issue with regarding this product or customer service. Reason for choosing AmericanChecked No need to look elsewhere. Review Source DD Denise D. Office Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Beginning User" October 26, 2021 5.0 Our organization has used it for quite some time. I am a beginning user. I have been very impressed with the personal attention that has been given me. In a time where good customer service is a lost art, it seems to be the norm here. \[SENSITIVE CONTENT\] is impressive, quickly responds to emails and phone calls, and is very pleasant to work with. Pros The ease of use and quality of the reports Cons I have limited history using it, but I have not seen any negative points to address. Reason for choosing AmericanChecked Unknown - It was in place when I came on board. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.