--- title: "iDenfy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iDenfy Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/230599/iDenfy/" page_type: "product" language: "en" --- # iDenfy Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iDenfy ## What is iDenfy? iDenfy is a global all-in-one compliance platform best known for its end-to-end ID verification service. By combining artificial intelligence, biometric technology, and an in-house team of KYC experts, iDenfy helps prevent fraud and stay compliant while ensuring a user-friendly ID verification. ## What is iDenfy used for? [Identity Verification](https://www.capterra.com/identity-verification-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1.2 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## iDenfy alternatives Highest Rated [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (1,374)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (537)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/230599/iDenfy/alternatives/) ## FAQs about iDenfy Overview ### Which roles and teams benefit most from iDenfy? iDenfy benefits compliance leaders, KYC teams, and operations managers who need fast identity verification, fraud prevention, and smoother onboarding. Directors and CEOs use it to reduce risk and support regulated growth, while HR and sales teams rely on streamlined document checks to verify candidates, customers, and partners efficiently. Answer based on 10 reviews Overview ### What company size and specific industries is iDenfy built for? iDenfy is designed for businesses operating across the United States, Europe, Asia, Africa, and Australia. The vendor description does not specify particular company sizes or industries, so its target audience appears to be broad rather than limited to a single sector or business scale. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of iDenfy? iDenfy offers identity verification, fraud detection, liveness detection, biometrics, and document and data verification for onboarding and compliance workflows. It also includes access controls, multi-factor authentication, audit trail, real-time monitoring, risk scoring, alerts and notifications, and third-party integrations for security and case management. Integrations ### Which third-party tools and platforms does iDenfy integrate with? iDenfy integrates with 7 third-party tools and platforms, including Firefox, Google Chrome, Gmail, HubSpot CRM, WooCommerce, WordPress, and Zapier. These catalog integrations cover browsers, email, CRM, e-commerce, content management, and automation. Getting Started and Support ### What training and onboarding options does iDenfy offer? iDenfy provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer group-based learning, documentation gives written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does iDenfy offer? iDenfy provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available here, so support quality, response times, and helpfulness cannot be assessed from user experience data. ## Features AI summary Based on 4,245 Compliance reviews Capterra reviewers point to these as the top priorities when choosing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) iDenfy supports all three features that reviewers rank highest: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor regulatory requirements, keep records organized, and maintain clear audit trails, allowing teams to manage compliance work more accurately and with less manual effort. Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Data Verification 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Fraud Detection 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Secure Data Storage 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Compliance Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Multi-Factor Authentication 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems iDenfy 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Validation: Verifies and confirms the accuracy of an address - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Fraud Detection: Identify and prevent suspicious activity - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Investigation Management: Oversee people and resources to carry out an investigation - Liveness Detection: Securely detect whether a user is a fake representation or a live human being. - Member Accounts: Accounts held by members of an organization - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP) - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Scoring: Assess and score risks using risk matrices - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Watch List: View and track activity related to an individual, transaction, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (10) 4.5 Based on 10 reviews ## Pricing Value for money 4.5 (8) Free Trial [View pricing plan details](https://www.capterra.com/p/230599/iDenfy/pricing/) Basic $1.20 Per User,Per Year Value for money 4.5 (8) 4.5 Based on 8 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Firefox](https://www.capterra.com/p/228987/Firefox/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (9) 4.4 Based on 9 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(7) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MH Mark H. Operations Manager Education Management ### "The iDenfy effect for small education business" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 22, 2025 We have used iDenfy for fraud prevention, identity verification, and as a long term tool to increase our business methods and practices. Pros Using iDenfy has been important for our company's security and strengthening our workforce with compliance measures. Cons It is not inexpensive to utilize iDenfy and there is some impatience by the verification process for some of its codes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Abraham J. Sales Manager Information Technology and Services ### "My Experience With iDenfy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 19, 2024 Pros I like that this tool comes with amazing identity verification and risk management features In addition, it houses some great identity management features. Cons With iDenfy, there has been no reasons to worry and it meets all our needs. Switched from [Entrust IDV](https://www.capterra.com/p/200047/Onfido/) [YouVerify](https://www.capterra.com/p/10007173/YouVerify/) [IDfy](https://www.capterra.com/p/241741/IDfy/) [ComplyCube](https://www.capterra.com/p/264688/ComplyCube/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Telecommunications ### "Great tool for HR for remote identity verification" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 Really great tool for fraud prevention. Do not need any technical background to use it Pros Quick and easy to use. Fraud prevention is really fantastic, it resolved our problem with fake identities Cons Actually, everything is going quite well at least till now, I hope situation will continue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Mamoloko V. Manager Construction ### "Client satisfaction " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 28, 2023 Pros Good in verification,you can easily verify your identity Cons Sometimes if you take long the verification code expires Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Valentina B. Agricolo Farming ### "IDenfy sicurezza " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 1, 2023 Ho una buona esperienza con IDenfy , ottima sicurezza, permetta di risparmiare molto tempo per documentazione, e aiuta contro le frodi , ottimo software. Pros IDenfy per sicurezza e uno dei migliori software nel mercato, per controllo degli utenti evitando frodi , buon servizio clienti sempre efficiente Cons Non ce tanto da lamentare e un buon software, tranne qualche volta con qualche documento identità, ma nel complesso ok Switched from [VISULOX](https://www.capterra.com/p/252356/VISULOX/) Per aggiornare sempre l'attività e ottimizzare il tempo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Elliott W. CEO Gambling & Casinos ### "Idenfy & Sparlay" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2021 Pros The customer success and sales team were very easy to work with. I was even able to work with the\[SENSITIVE CONTENT\]and I enjoyed the personalized experience Cons No complaints to report! The idenfy team has been great to work with. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VS Vytenis S. Head of KYC Financial Services ### "Reliable partner" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 7, 2021 Pros Reliable partner - delivers quality service and support Cons Sometimes identifications that do not meet requirements are accepted by the system (i.e., other persons visible during identification) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jelena M. Director Financial Services ### "Good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2021 Fast agreement of the contract, good feedback at all levels of communication Pros Product quality, price, qualified support. Regular updates and development of new features Cons integration with business processes takes time, but the company provides documentation and it makes the work easier Reasons for choosing iDenfy testing result on the test environment, сontract term, price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Vygantas R. Chief Compliance Officer Financial Services ### "Idenfy review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2021 Great service provider. Pros Easy to use system with clear functions. Trustable partner for clients identification worldwide. Cons So far nothing I could regret, service has been provided in a good manner with friendly customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Daniel K. Manager Financial Services ### "Great solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2021 Pros Easy to use, quick verification process & fast responding support eam Cons A fewer filtering options would make it even more convenient Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230599/iDenfy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.