---
title: "iDenfy Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is iDenfy the right Identity Verification solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/230599/iDenfy/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

iDenfy

4.7 (10)

[View alternatives](https://www.capterra.com/p/230599/iDenfy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 19th, 2026

# Reviews of iDenfy

Ease of use

4.4

Customer Service

4.4

## Showing most helpful reviews

Showing 1-10 of 10 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Verified Reviewer  
HR  
Used the software for: Less than 1 year

### "Great tool for HR for remote identity verification"

December 21, 2023

5.0

Really great tool for fraud prevention. Do not need any technical background to use it

Pros

Quick and easy to use. Fraud prevention is really fantastic, it resolved our problem with fake identities

Cons

Actually, everything is going quite well at least till now, I hope situation will continue

Review Source

Valentina B.  
Agricolo  
Used the software for: Less than 1 year

### "IDenfy sicurezza "

November 9, 2023

4.0

Ho una buona esperienza con IDenfy , ottima sicurezza, permetta di risparmiare molto tempo per documentazione, e aiuta contro le frodi , ottimo software.

Pros

IDenfy per sicurezza e uno dei migliori software nel mercato, per controllo degli utenti evitando frodi , buon servizio clienti sempre efficiente

Cons

Non ce tanto da lamentare e un buon software, tranne qualche volta con qualche documento identità, ma nel complesso ok

Review Source

Mark H.  
Operations Manager  
Used the software for: Less than 1 year

### "The iDenfy effect for small education business"

June 23, 2025

4.0

We have used iDenfy for fraud prevention, identity verification, and as a long term tool to increase our business methods and practices.

Pros

Using iDenfy has been important for our company's security and strengthening our workforce with compliance measures.

Cons

It is not inexpensive to utilize iDenfy and there is some impatience by the verification process for some of its codes.

Review Source

MM

Mugambi M.  
Sales Manager  
Used the software for: 1-3 years

### "My Experience With iDenfy"

May 1, 2024

5.0

Pros

I like that this tool comes with amazing identity verification and risk management features In addition, it houses some great identity management features.

Cons

With iDenfy, there has been no reasons to worry and it meets all our needs.

Review Source

R

Reviewer  
CEO  
Used the software for: Less than 1 year

### "Idenfy & Sparlay"

December 10, 2021

5.0

Pros

The customer success and sales team were very easy to work with. I was even able to work with the\[SENSITIVE CONTENT\]and I enjoyed the personalized experience

Cons

No complaints to report! The idenfy team has been great to work with.

Review Source

JM

Jelena M.  
Director  
Used the software for: 1-3 years

### "Good product"

June 18, 2021

5.0

Fast agreement of the contract, good feedback at all levels of communication

Pros

Product quality, price, qualified support. Regular updates and development of new features

Cons

integration with business processes takes time, but the company provides documentation and it makes the work easier

Review Source

R

Reviewer  
Head of KYC  
Used the software for: 1-3 years

### "Reliable partner"

December 8, 2021

4.0

Pros

Reliable partner - delivers quality service and support

Cons

Sometimes identifications that do not meet requirements are accepted by the system (i.e., other persons visible during identification)

Review Source

R

Reviewer  
Chief Compliance Officer  
Used the software for: 1-3 years

### "Idenfy review"

May 27, 2021

5.0

Great service provider.

Pros

Easy to use system with clear functions. Trustable partner for clients identification worldwide.

Cons

So far nothing I could regret, service has been provided in a good manner with friendly customer support.

Review Source

R

Reviewer  
Manager  
Used the software for: Less than 1 year

### "Great solution"

May 27, 2021

5.0

Pros

Easy to use, quick verification process & fast responding support eam

Cons

A fewer filtering options would make it even more convenient

Review Source

Victor M.  
Manager  
Used the software for: Less than 1 year

### "Client satisfaction "

November 29, 2023

5.0

Pros

Good in verification,you can easily verify your identity

Cons

Sometimes if you take long the verification code expires

Review Source

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