--- title: "Multiplier Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Multiplier the right Onboarding solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/230651/Multiplier/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Multiplier 4.4 (46) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Multiplier Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews VP Vaibhav P CBODesign, 11 - 50 employeesUsed the software for: Less than 6 months. “The quick onboarding on the Multiplier platform helped us employ talent for our business very rapidly.“ May 29, 2022 Jackson E Sales Team LeadComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact that they could first put us out of compliance with payroll laws, then offer no immediate remedy (for weeks), and on top of that have be so difficult to use on their platform, unclear in their paystubs, and conflicting in their communication via their website and emails, is something I have never seen from an HR/Finance provider in my career to date.“ February 13, 2026 NN Nik Mahirah N People Operations ManagerE-Learning, 201 - 500 employeesUsed the software for: Less than 6 months. “The platform is user friendly and draft contract can easily be downloaded as and when needed.“ April 26, 2022 RM Rosario M DirectorFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “We planned to hire five employees in Italy through Multiplier, but due to unforeseen delays on our end, the onboarding process didn’t start as scheduled. Despite this, Multiplier began sending us invoices without confirming the number of hires or offering any flexibility to adjust the subscription start date.“ April 5, 2025 CW Charles W CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “The benefits are many and the support team is responsive and patient with our accommodations.“ March 8, 2022 ## Showing most helpful reviews Showing 1-25 of 46 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jiyan B. Head of Product Used the software for: 1-3 years ### "Great Support and HR Basics, but UI/UX and Google OAuth Need Smoothing" November 4, 2026 3.5 it makes managing holidays and expenses a lot easier for sure. Pros It's nice to have something that's an actual HR platform where we can log holidays and manage employees. the support is usually really good, got help from Dilnawaj recently and they were super prompt in replies and usually if you are in an urgent situation the team will jump on the task and try to resolve ASAP. Cons some of the UI/UX feels quite clunky, a bit like a vibe coded app. What I imagine is that you started with a simple structure of an account and then as that grew with more features it started to get extended past what it's design allowed and now you have these states that an account can be in that now requires a bunch of dependencies that are sort of disconnected and if you miss one it breaks everything else. seems like backed design that needs to be reworked. like adding family to insurance just wouldn't work for me and the webpage guidelines they sent didn't match the version of the UI that I was looking at, probably because of some account flag that wasn't properly handled. Oauth login with google is buggy, hangs for like 5-10secs a lot of the time, i've implemented google Oauth before and there's ways to get it to be far more responsive. Review Source OW Orlando W. worker Used the software for: 1-3 years ### "a good human resource" October 21, 2026 5.0 Pros has its own legal entities in different places, very easy to use ,24/7 customer support , gives a tool to track applicants . Cons in many places sometimes it use third part partner, sommetimes dashboard can feel a bit slower and out to dated. Review Source R Reviewer SDR Used the software for: Less than 1 year ### "Beware of this EOR" March 3, 2026 1.0 This is absolutely the worst! I’m beyond frustrated at this point. I really wish we could go back to our old EOR. Pros Nothing! I think this is the worst EOR I’ve ever experienced. Even their customer service representative is not credible when it comes to delivering clear messages about what is happening with our pay. Cons The worst EOR platform! No empathy and urgency on their mistakes especially on their lapses on releasing our pay check Review Source R Reviewer Sales Team Lead Used the software for: Less than 1 year ### "Weeks of missed payments & noncompliance" February 22, 2026 1.0 In one word: appalling. The fact that they could first put us out of compliance with payroll laws, then offer no immediate remedy (for weeks), and on top of that have be so difficult to use on their platform, unclear in their paystubs, and conflicting in their communication via their website and emails, is something I have never seen from an HR/Finance provider in my career to date. As a manager of affected employees, the financial strain this placed on them was unprecedented, and the response from Multiplier was totally lacking. We were lucky to be able to take emergency measures and communicate to avoid immediate staff losses, but I cannot speak any lower of Multipliers service to us. Pros They were an international EOR, which promised to make our payroll & benefit management for remote employees across several countries more simplified and centralized. Cons They committed numerous violations of employment law by repeatedly failing to pay employees as directed, which caused a serious crisis for our business and incurred significant costs in both funds and time to rectify. This was further exacerbated by their poor communication, both to management and our employees. Employees had no dedicated rep to contact, and were given vague and even conflicting answers by the different contacts they spoke to at Multiplier. Our management dealt with delayed and poor responses from their team, and at least three separate payrolls were short or late, each time for a new reason cited by Multiplier that we were not briefed about in our implementation and which were never an issue with our previous provider. Review Source Prateek C. CEO Used the software for: Less than 1 year ### "Recommended Multiplier to 3 more businesses!" February 1, 2022 5.0 We had no entities in Pakistan and India and so we weren't able to hire from these countries. With Multiplier's help hiring talent and onboarding talent from these countries became a breezy affair Pros The platform is simple and straight-forward. Compliance, employment contracts, payrolling are taken care of in one platform. It's so simple. Cons We are super happy with Multiplier. We even recommended them to other businesses. Do check out Multiplier. Review Source Verified Reviewer Global HR Manager Used the software for: Less than 1 year ### "Multiplier is the best partner to set up distributed teams in Asia" May 31, 2022 5.0 Overall, a great experience. They helped us build distributed teams in Asia. Pros The ability to easily and quickly build distributed teams across the APAC region. Cons Great platform. Haven't noticed any cons. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Worst company ever" April 7, 2025 1.0 Worst company ever We planned to hire five employees in Italy through Multiplier, but due to unforeseen delays on our end, the onboarding process didn’t start as scheduled. Despite this, Multiplier began sending us invoices without confirming the number of hires or offering any flexibility to adjust the subscription start date. Trying to get support or clarity from their assistance team has been an absolute nightmare—slow responses, no clear answers, and no resolution in sight. We deeply regret starting this process and sincerely hope to get out of this mess soon. Pros I can’t say that because thematic started to charge before to start onboarding Cons no clear answers, and no resolution Since now Review Source Verified Reviewer Director Used the software for: Less than 1 year ### "Easy to use, fantastic customer support." May 26, 2022 5.0 Outstanding. Pros Very easy to sign-up a new employee, prompt action from the support team, and accurate invoicing and reporting. Cons Features that are likely in the product roadmap but not yet available - clear tracking of paid invoices, itemised expenses reporting. Review Source Andrew D. CEO Used the software for: Less than 1 year ### "Dependable partner for expansion into new markets" April 12, 2022 5.0 We were trying to get a few expats in Thailand and Multiplier helped us hire them quickly without delay by assisting us with visa solutions. Dependable crew and great support especially if you want to expand and employ in different markets. Pros Quick assistance on visa processing and expat hiring guidelines. Efficient customer support with great expertise Cons No cons. They seem to be quite knowledgeable and helpful. Review Source VR Verified Reviewer . Used the software for: Less than 1 year ### "Worst product in the marketplace" May 8, 2023 1.0 This is literally the worst product I have ever used. If you are thinking of using this product save yourself the time and just burn 10,000 dollars and 100 of hours of time. Pros There is nothing good about this product, it doesn't do anything well Cons They got the payments wrong consistently, created liabilities for the employees and then refused to fix anything. We were bounced around from employee to employee who didnt know what they were doing and said that they were going to help. We spent in excess of 100 hours trying to get it working properly. They then refused to return our deposit when we tried to leave, in the end we needed to get lawyers involved for them to pay back the money they stole. Review Source R Reviewer Accounting Used the software for: Less than 1 year ### "Bad Customer Service" March 17, 2023 1.0 very bad service. Pros I do not know what I like most about it because I am having a horrible experience with it Cons Their customer service is really slow. One time I asked about my pay from my freelance contract, a rep told me I haven't started yet so I won't be getting paid WHICH WAS WRONG BECAUSE MY PAY WAS ALREADY ON ITS WAY. another time I asked adding dependents to my insurance, it took them A WEEK TO REPLY with NO HELPFUL INFORMATION. I asked for the process of adding dependents, and was given a reply of "send an approval to add dependents." that was my whole freaking question. Review Source VR Verified Reviewer Co-Founder Used the software for: Less than 1 year ### "Onboarding at the click of a button" March 15, 2022 5.0 It is a complete solution for our international hiring, onboarding & payroll needs. Moreover, the multi-lingual contracts coverage is a bonus. Pros A complete solution in many ways. Their attention to our employment requirements and payroll needs is very helpful. Cons None. It is a comprehensive platform for global employment and has met all our needs. Review Source R Reviewer CFO Used the software for: Less than 1 year ### "Multiplier is the best all-in-one employee management and payroll solution for your business." May 30, 2022 5.0 We needed some last minute onboarding to be done and Multiplier made that happen without wasting any precious time. They also managed payroll including insurance coverage. Pros Multiplier has made sure that our employees have been able to join us in just hours and not wait around weeks. We are delighted with their platform! Cons We like their platform and cannot say enough about their great customer support. Review Source Verified Reviewer CEO Used the software for: Less than 1 year ### "Cost-effective and super quick" February 2, 2022 4.0 We were able to expand into the Philippines and set up our remote team. Pros Cost-effective solution. Best for startups and small businesses. Cons No complaints. Our experience has been above expectation so far Review Source MV Martina V. Head of HR Used the software for: Less than 1 year ### "Global Team? then you need multiplier " April 19, 2022 5.0 So far it has been great and I highly recommend it to any company with global teams Pros super easy to use dashboard. easy to implement and maintain dedicated account manager available to reply to any question you might have very flexible to meet the needs of the business Cons Nothing, very easy to use and integrate Review Source R Reviewer Asistente de Ingeniería Used the software for: Less than 1 year ### "Multiplier es un excelente software " September 20, 2022 5.0 Es gratificante y buena, utilizar este software te facilita de gran manera los trabajos de Contabilidad y tributación. Pros Es un excelente software que se aplica para el ámbito contable. Cons No tengo contras, es una muy buena aplicación. Review Source Sunil K. Chief People Officer Used the software for: Less than 1 year ### "Managing Remote Teams Effortlessly" April 20, 2022 5.0 Exceptional and provides a boost to any organisations growth plans Pros Multiplier team is top-notch - they first understand what our needs are and then tailor solutions that helps. The platform is very easy to use and one can onboard potential hires in minutes Hope this agility and customer focus continues Cons Can't think of any at the moment from a user perspective Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "Choose Multiplier as your employment solution in the US" April 19, 2022 5.0 As a UK employer, this is our first time using a company to handle payroll for our employee in the US, it has gone well and nice to know there is a good support team to answer any queries Pros The site is easy to navigate. Support handle all queries over email and the friendly team are swift and response to any queries, providing helpful advice. Cons I can't think of anything so far. Our initial onboarding has gone well Review Source SR Sarah R. HR Manager Used the software for: Less than 1 year ### "Hassle-free solution to onboard talent in India" May 18, 2022 5.0 Overall, Multiplier is the perfect solution for any business looking to onboard talent in India. Pros Multiplier assisted us by providing just the right solution that we were looking for to overcome the issue of onboarding talent in India. Cons No cons so far. Everything is going well. Great platform. Review Source Andrew L. Co-founder Used the software for: Less than 1 year ### "Best solution for businesses with remote teams" January 28, 2022 5.0 We have moved our entire team to the platform. We are able to run payroll for team members in the USA from the platform itself where we already have a local entity. Multiplier has removed the need to depend on multiple partners Pros Highly useful for distributed teams. You can manage all of your employment needs - from onboarding and paying to terminating- from literally anywhere. We were able to generate employment contracts, offer competitive benefits and pay employees on time with just one partner. We were able to scale fast and risk-free. Cons We are happy so far as it has solved all of our needs. Review Source Anca I. Head of HR and TA Used the software for: 1-3 years ### " Choosing Multiplier for multiple onboardings in Indonesia has been the best decision" April 19, 2022 5.0 As a business we needed help in employing talent in Indonesia. Multiplier helped us onboard several employees smoothly. Pros The platform removes all the hassle of onboarding multiple employees. Cons The platform is very simple and smooth. No cons. Review Source R Reviewer CEO Used the software for: 1-3 years ### "Stress-free freelancer management" January 27, 2022 5.0 Best expert team that solves queries for you in a jiffy. Best solution for companies engaging with 10s and 100s of freelancers. Pros They removed the need to use different solutions and partners to manage freelancers. For a fair price, Multiplier provides the best solution to manage several employees at once. Cons Looking forward to more top-notch features within the platform. Review Source Mohit P. Founder Used the software for: Less than 1 year ### "Multiplier goes above and beyond!" April 5, 2022 5.0 Partnering with Multiplier has helped in employing smart talent beyond the U.S. We had a goal which we were able to achieve quickly, without having to spend lots of money on setting up local entities. Pros The platform offers self-serving onboarding which is a game-changer. Super smooth and simple. Cons Happy with their service. Looking forward to hiring across borders. Review Source R Reviewer Senior Associate Used the software for: Less than 1 year ### "Onboarding employees in Indonesia and Vietnam with Multiplier is super easy!" May 31, 2022 5.0 We needed onboarding for employees in Vietnam and Indonesia. With Multiplier, we were able to do that easily. Pros You can quickly onboard employees from anywhere. We onboarded employees in Vietnam and Indonesia, without any hassle. Cons Nothing so far. We like their platform a lot! Review Source R Reviewer Co-Founder Used the software for: Less than 1 year ### "Effective & Cost-Efficient" December 28, 2021 5.0 Problem we wanted to solve was building a lean yet multi-country team as an early stage company. Bunch of time, cost and headaches saved really by the team at Multiplier. Pros Responsiveness of the Multiplier team is amazing. Whenever issues arise, the team is extremely quick to tackle & solve them. I also love the very smooth onboarding of new employees, no matter the country. Cons Honestly not much other than multiple (3) billing cycles per month. 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