# Rooftop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rooftop Software - reviews, pricing plans, popular comparisons to other Task Management products and more. Source: https://www.capterra.com/p/230691/Rooftop/pricing --- # Rooftop Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rooftop ## What is Rooftop? Rooftop is a collaboration platform built for email management, customer support, and task/project management. It was built around 3 pillars: -Inbox management: Managing emails can be a tedious task. Rooftop helps you classify, process, and retrieve emails easily. - Collaboration: Rooftop was built to make it possible for teams to collaborate on emails and tasks. - Task management: Manage all your tasks and projects in Rooftop. You can build all kinds of workflows and sales pipelines. ## What is Rooftop used for? [Task Management](https://www.capterra.com/task-management-software/)[Email Management](https://www.capterra.com/email-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rooftop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://easi.net/en&name=Rooftop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rooftop 4.4 (11) VS. [4.6 (6,016)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $49 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.5 (5,967) Value For Money 4.0 (8) Value For Money 4.3 (4,592) Customer Service 4.8 (8) Customer Service 4.4 (4,389) ## Rooftop alternatives [4.6 (2,227)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (679)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Editing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Edit task information and all related elements Alerts/Notifications 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Prioritization 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Task Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Task Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Rooftop 63 features An @mention is a way to tag or notify a specific person about a message/post Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Assign issues and tasks based on availability or required skills Create and automatically send premade copy in response to customer messages Send messages, notifications, or documents to an entire customer base at the same time Shortcuts for inputting frequently used messages Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Convert emails into tasks Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Organize, prioritize, and manage incoming communications Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage, maintain and track the performance of assets and equipment Ability to handle several projects simultaneously Arrange tasks based on the level of priority or urgency Identifying desired outcomes and important milestones and creating a plan on how to achieve them Create, manage, or update project workflows. Centralized database to track details of properties (including lease, tenant, and owner information) Monitor wait time and abandonment for incoming requests that have not been routed Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan daily routes to optimize employee scheduling and provide directions Pipeline view and tracking lead status Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Send messages via SMS Filters used to determine different types of malware threats Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes UI looks like task board Edit task information and all related elements Create, manage and track all task activities and progression Track and manage the scheduling of tasks Add labels or tags to tasks Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. A digital list of items that need to be completed Keep track of vacant properties Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (11) 3.9 Based on 11 reviews ## Pricing Value for money 4.0 (8) Free Trial Basic $49.00 Per User,Per Month Value for money 4.0 (8) 4.0 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.4 Based on 11 reviews Filter by rating 5(5) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User CEO Marketing and Advertising ### "Rooftop Software Review: Streamline Operations and Improve Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 29, 2023 Pros Cloud-based platform that offers project management and field service management solutions.Specifically designed for businesses that provide services such as HVAC, plumbing, electrical, and other home and commercial maintenance services.User-friendly interface that allows technicians to access job details and customer information from their mobile devices while in the field.Real-time updates on job status, inventory levels, and other metrics.Helps automate manual processes and improve communication between technicians and customers.Offers a free trial period for users to test the software before committing. Cons May not be suitable for businesses outside of the home and commercial maintenance services industry.Limited customization options may not meet the specific needs of all businesses.Some features may require additional setup and configuration, which can be time-consuming.May not be cost-effective for small businesses or individual service professionals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. James C. Sales and Marketing Marketing and Advertising ### "Collaboration email in an organized way" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 25, 2023 Helped our team to develop an entire project, all in a home office. Pros Works via the web; no need to install programs, helps the team to work as a team through tasks; helps to organize the inbox in an effective way, creating filters and giving importance to real objectives Cons I believe it needs new integrations with other tools; Search tool is a bit slow, could be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Musliah R. Human Resources Executive Higher Education ### "Rooftop is savior for project collaboration" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 5, 2022 It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail. Pros Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another. Cons It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template. Switched from [Element](https://www.capterra.com/p/214578/Element/) [Ledger](https://www.capterra.com/p/236616/Ledger/) [WorkHub Connect](https://www.capterra.com/p/238044/WorkHub-Connect/) [PixelMixer](https://www.capterra.com/p/252232/PixelMixer/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Self Employed Warehousing ### "Rooftop, Is it for you?" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 13, 2021 This was one of our first experiences with this type of software. overall we were happy with this choice and it taught us a lot about what we needed so we were able to increase our workflow and keep everyone up to speed. Pros All liked that I could see all of my email accounts in one simple application. I like how you can set it up so every time you send an email to a particular client you can also automatically send it internally to only the people you need it to go to without all that cc and bcc. That really helped to streamline our flow of information. Cons It can be a little slow to load and I would like it to have more mobile function Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Louis S. Field service technician Pharmaceuticals ### "Most of the options are really useful, this app allows a very professional customer support" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 1, 2021 Pros Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports. Cons Waiting time when charging a discussion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Simon D. syndic Real Estate ### "." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2021 Pros \- Facilité d'utilisation - Interface web - Evolution du logiciel dans le temps Cons Rien pour l'instant Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LE Linda E. Service coordinator Machinery ### "Mon quotidien a changé" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 31, 2021 Expérience plus que positive vu que mon travail au quotidien a largement été améliorer grâce à Rooftop Pros L'utilisation de Rooftop dans le département de service après-vente dont je fais partie a radicalement changé mon travail au quotidien: rapidité, amélioration du suivi des dossiers, clarté. Mon travail a largement gagné en efficacité. L'interface est conviviale et facile à utiliser Cons Le chargement de certaines tâches est parfois lent dû probablement à la quantité d'information à charger. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SY Sean Y. Field Service Engineer Machinery ### "Overall it is quite useful, but sometime it maybe quite slow." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2021 No comment from me, it is very useful overall Pros The product is easy to use and the most important, me and my colleague will able to look at the same topic while we are having discussion. Cons Some time it might very slow in terms of loading Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Chris H. Support Specialist Machinery ### "Great tool to capture every step of the journey" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 29, 2021 Ability to track interactions with clients and quickly revert to previous discussions or promises. Pros One location to stare and document your daily interaction with clients Cons Find that the dates do not reflect properly when making changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Preston P. Service Dept. Manager Mechanical or Industrial Engineering ### "Very pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2021 We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?' Pros Improved proactive follow-up & productivity. More detailed analysis on closure delay of tasks & other details. Cons Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) [Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/) [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) [monday.com](https://www.capterra.com/p/147657/monday-com/) [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reasons for choosing Rooftop User Interface - easy to use and quick start up Local company with quick service support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2021 Hi Preston, thank you so much for your review and for your precious feedback! [View all Reviews](https://www.capterra.com/p/230691/Rooftop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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