# Surefront Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Surefront Software - reviews, pricing plans, popular comparisons to other Quoting products and more.

Source: https://www.capterra.com/p/230693/Surefront

---

# 

 Surefront Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Surefront

## What is Surefront?

Surefront is a robust product collaboration platform that integrates PLM, PIM, and CRM to transform merchandising, product development, vendor management, and sales processes. We empower teams to collaborate on every product attribute, ensuring alignment between internal teams and external suppliers. Surefront securely stores all historical conversations and attachments, providing a reliable single source of truth for all product-related information. Its powerful catalog, order, and quote management features, combined with customizable workflows, streamline tasks across departments. Complimentary licenses for suppliers encourage active participation, while image markup tools support prototyping, design adjustments, and quality assurance enhancements. Surefront delivers a comprehensive solution for end-to-end product lifecycle management, driving seamless cross-functional collaboration, boosting innovation, and enhancing overall productivity.

## What is Surefront used for?

[Product Lifecycle Management](https://www.capterra.com/product-lifecycle-management-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[PIM](https://www.capterra.com/pim-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Surefront

4.9 (12)

VS.

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (12)

Ease Of Use

4.0 (1,959)

Value For Money

4.7 (9)

Value For Money

3.9 (1,549)

Customer Service

5.0 (9)

Customer Service

3.8 (1,654)

## Surefront alternatives

Highest Rated

[4.8 (254)](https://www.capterra.com/p/148522/Precoro/reviews/)

Starting price

$499.00

Per User, Per Month

[4.6 (198)](https://www.capterra.com/p/129758/Procurify/reviews/)

Starting price

Contact vendor for pricing

[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

[4.7 (79)](https://www.capterra.com/p/145449/Gatekeeper/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/230693/Surefront/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Bills of Material

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

Change Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

Drag & Drop

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Lifecycle Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Pricing and Cost Calculations

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Calculate rule-based prices for a product/service

Quotes/Estimates

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Surefront 174 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Allows businesses to create and manage auctions.

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Generate rule-based quotes for clients automatically

Manage customer orders that cannot be filled immediately due to out-of-stock items

Scan barcodes to ensure accurate pricing and label tracking

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Track and monitor efficient handling of all changes/transitions

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage, organize, and store contact information

The ability to create unique content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Automatically suggest related, complementary or add-on items to customers

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Conceptual model of how data items relate to each other

Establish guidelines about how much and what kind of data can be stored in the repository

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Partially or fully automated creation of formatted publications from unformatted data

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Manage digital assets

Track products that are for sale at a reduced price or part of coupon promotions

Automated or logic-based workflows that assist in the creation of electronic documents

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Integrate with existing ERP systems

Estimate expected cost based on various factors before a project begins

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Find & retrieve relevant data or documents

Intended to be used by manufacturers

Procure goods, materials, or services from international suppliers

The creation, development, and sharing of potentially innovative new ideas

Store and manage images

Cross-checking financial records with physical inventory counts and records

Track and manage inventory levels to maintain proper supply

Create invoices from scratch or have recurring invoices

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Configure publication's layout before publishing

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Adapt content to display differently based on viewer location

Build a master repository to store entire business data in a categorized fashion

The activity of promoting the sale of goods at retail

Collect and maintain structured information that describes data or content

Monitor task progress and planned accomplishments to better manage project status

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and edit content taken from multiple CAD sources and create an integrated single design

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Manage and support multiple locations

Supports various file formats

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

An online catalog of inventory that customers can view

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Track parts inventory levels and manage re-stocking

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Track and manage the profit margin between the cost of a product and its selling price.

Calculate rule-based prices for a product/service

Tool used to determine accurate pricing and product eligibility for borrowers

Arrange tasks based on the level of priority or urgency

Organize and manage all processes/procedures involved in purchasing goods and/or services

Present a catalog of inventory that customers can view

Compare multiple products based on their features, capabilities, pricing, etc.

Customize the specifications of a finished product to meet the particular needs of a customer

Capture, organize and track product-specific data and information in a centralized location

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Manage the end-to-end production process for manufacturing operations

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Design, communicate, and distribute incentives to perform a specific action

Create proposals based on costs of labor and materials

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

The ability to enter orders from a remote location such as a computer, mobile, or tablet.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables creation, management, and tracking of product requirements & features during product production/development

Review, approve and cancel requests for goods/services to be purchased

Track and facilitate returns of products sold

Track what was updated, who made the changes, compare two revisions, and revert or perform another revision

The process of creating a questionnaire and submitting it to prospective vendors.

The process of submitting requests for quotes, proposals, information, etc.

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

An order generated by a seller to a customer, containing details about products or services

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track orders being shipped to customers

Checkout of online store

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Negotiate best prices and choose the right vendor for various purchases

Manage special order requested by a customer

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Track the amount of money spent on a certain product or with a certain supplier

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

The process of assessing potential suppliers based on required credentials, quality standards, etc.

Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain

Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.

Manage the planning and execution of supply chain activities

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

Process payment to vendor(s) for goods/services received

Track revisions and updates made to files and navigate between different versions

Store and manage online video content

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

4.7 (9)

Free Version

Business

$0.00

Value for money

4.7 (9)

4.7

Based on 9 reviews

## Integrations

[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Oracle Beehive](https://www.capterra.com/p/88849/Oracle-Beehive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (9)

5.0

Based on 9 reviews

## User reviews

Overall rating

4.9

Based on 12 reviews

Filter by rating

5(11)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DS

Don S.

Owner

Wholesale

### "Great collaboration platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 25, 2024

Pros

Saves time when dealing with lots of vendors. One place to see all internal and external communication with vendors

Cons

the process for getting a free trial was needs streamlining

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Mark E.

Principal

Automotive

### "A feature rich platform that saves us time"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 25, 2024

Pros

\- Facilitates collaboration and communication with suppliers - Greatly reduces email exchanges and spreadsheet usage - Built-in chat function helps team coordinate - Easy sharing of product details with customers - Quote and order submission without leaving Surefront - Bulk uploads made onboarding easy - Customer support team is great

Cons

\- With so many features it takes a bit of time to learn the platform - Sometimes slow but has been improving with every release

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Doug H.

Wholesale Manager

Consumer Goods

### "Modern System with Comprehensive PLM+PIM+Wholsale Tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2024

Overall we are very happy with Surefront. The product has transformed many aspects of our business, from product development to wholesale. Their customer service team is also very responsive and helpful.

Pros

Surefront makes it easy for us to collaborate with internal team members and external suppliers and wholesale customers/retail buyers. Our buyers have specifically indicated it makes it easier to buy from us compared to before Surefront/buying from our competitors. Our team also required a quick implementation which Surefront was able to deliver on.

Cons

Surefront has some limitations on which features are available on mobile.

Alternatives considered

[WFX PLM](https://www.capterra.com/p/42449/WFX-PLM/)

[Centric PLM](https://www.capterra.com/p/10010504/Centric-PLM/)

Reasons for choosing Surefront

Our team indicated Surefront's user experience and functionality would be easiest to use and most likely to meet the team's requirements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Melissa J.

Merchandising Manager

Wholesale

### "Great All-In-One PLM Platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2024

Pros

Surefront offers the tools needed to streamline the entire product lifecycle which includes product development, sourcing, sales, orders and production. This platform allows you to fully manage the entire process from start to end with one easy application. No need to use any other platform-big win SF! Also, there are so many easy to use functions that allow quick communication with suppliers and customers. I can work directly with suppliers obtaining quotes and placing orders; and I can also present offers and create line lists to share with new and existing customers. It is nice to be able to work both sides. This saves me so much time! To add - Their customer support team is stellar; any questions and/or assistance I need they respond quickly and most efficiently.

Cons

I cannot wait to use more of their business analytic features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Joy S.

Product Manager

Furniture

### "Surefront PIM PLM CRM Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2024

Overall Surefront has been a good software choice. It puts the team on the same page while speeding up our processes. Archaic spreadsheets have disappeared and we can now communicate in one system with our China team.

Pros

I like the ease of using Surefront. You can access it from around the world. You get 3 solutions in one without having to use and maintain multiple systems. It's customizable, from user defined fields and types to customer exports. The customer service team was amazing, they really listened to my needs and worked with me to find solutions.

Cons

Surefront is still growing. The system I started with and the system it is now has come a long way. I'm sure it'll keep growing and improving as they learn more from their customers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

Kristine F.

Creative Director

Wholesale

### "Much Needed Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 1, 2024

Pros

I like Surefront because it has so many features that help me navigate product development. Also, everything I need to know about the product is documented. Aside from that, I can communicate with internal team and vendors easily.

Cons

I would love to see showcase feature to be developed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Livvie F.

Sales

Furniture

### "Unbelievable platform that makes my days much easier "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2021

10/10 experience!

Pros

The software has helped me in so many ways, especially with getting off excel and having everything i need in one place where i can collaborate with my colleagues and vendors.

Cons

I don't feel there are any cons, I am very happy with the software!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DY

Dolly Y.

Marketing Specialist

Electrical/Electronic Manufacturing

### "Great experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2021

Pros

My team primarily uses Surefront for product development. When it comes to storing and managing organized product data, this is the best tool we’ve had. It makes no sense, especially internally, to send attachments with PDFs and spreadsheets just to share product data. That gets even worse when you’re working with dozens of retailers on a weekly basis. Surefront helps my team keep track of all product data along with the communications from all our vendors and internal teammates. There’s not much we have to do outside of Surefront.

Cons

Onboarding new internal team members can take a little additional time and effort because Surefront has a lot of layers to it. Several of us have used the platform for a couple years now, so we can handle walking new team members through the most important points. Initial learning curve is something to consider.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tyler K.

Owner

Management Consulting

### "Industry leading product, limitless potential "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2021

Pros

Surefront has been critical for our teams while working remotely. Not only can we work together internally on our products and showcases for our retail partners, but we can also work with those 3rd-parties directly in the platform. Our previous tools never allowed us to communicate directly with our partners while having the product specs available in one place. Using Surefront has been a huge streamline to our process and makes it even easier to work from anywhere.

Cons

Surefront has a little bit of a learning curve right off the bat. Not too steep, but enough to mention that you will need to commit some time to learning. The platform does a lot of different things, so getting down the process and flow of everything when you’re first starting. Their onboarding and customer teams were really helpful though, so we felt supported throughout the process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Bucky R.

System Integrations

Computer Software

### "Great Collaboration Tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 1, 2021

Pros

I love how Surefront has so many different tools all in one app. The tool was able to improve our speed-to-market and simplify collaboration with suppliers.

Cons

I would like to see some additional features around the workflow and a dashboard as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230693/Surefront/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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