--- title: "Microsoft Intune Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Microsoft Intune Software - reviews, pricing plans, popular comparisons to other Unified Endpoint Management (UEM) products and more." source_url: "https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/" page_type: "product" language: "en" --- # Microsoft Intune Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Microsoft Intune ## What is Microsoft Intune? Microsoft Intune Core Capabilities is a cloud-based unified endpoint management solution that provides organizations with cross-platform management of endpoints across Windows, Mac, iOS, Android, and Linux operating systems. The solution offers built-in endpoint security features like automatic threat detection and remediation, as well as mobile application management capabilities to help protect data without requiring full device enrollment. ## What is Microsoft Intune used for? [Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 95% Neutral 2% Negative 2% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Intune?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Intune) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Intune 4.5 (42) VS. [4.6 (1,792)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $795 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (42) Ease Of Use 4.5 (1,791) Value For Money 4.0 (34) Value For Money 4.5 (1,639) Customer Service 3.7 (37) Customer Service 4.5 (1,635) ## Microsoft Intune alternatives [4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/) [4.5 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175522/ACMP-Inventory/) Highest Rated [Iru](https://www.capterra.com/p/181954/Iru/) [4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181954/Iru/) [View all alternatives](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/alternatives/) ## Features AI summary Based on 933 Unified Endpoint Management (UEM) reviews Capterra data shows that buyers of Unified Endpoint Management (UEM) software rank the following features as their top priorities: - **Endpoint Management** (**57%** of reviewers rated this feature as critical) - **Patch Management** (**67%**) - **Configuration Management** (**40%**) Microsoft Intune supports **Endpoint Management**. However, it does not offer **Patch Management** or **Configuration Management**. Its **Endpoint Management** capabilities help IT teams monitor, manage, and secure devices from a central location, allowing teams to maintain device control, enforce policies, and support users across distributed environments. Features 4.4 (42) 4.4 Based on 42 reviews ## Pricing Value for money 4.0 (34) Value for money 4.0 (34) 4.0 Based on 34 reviews ## Support, customer service and training options Customer Service 3.7 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (37) 3.7 Based on 37 reviews ## User reviews Overall rating 4.5 Based on 42 reviews Filter by rating 5(24) 4(16) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Taha A. IT Systems Engineer Information Technology and Services ### "​A Comprehensive and Powerful Cloud Solution for Enterprise Device and Security Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 26, 2026 My overall experience with Microsoft Intune has been highly positive. It is an enterprise-grade solution that provides complete control over organization endpoints, ensuring that security compliance and remote device management are handled flawlessly. Despite the initial complexity and slow policy sync times, it remains an indispensable asset for modern corporate IT infrastructure. Pros Microsoft Intune offers exceptional cloud-based mobile device management (MDM) and mobile application management (MAM). The seamless integration with Microsoft Entra ID and the entire Microsoft 365 ecosystem makes user provisioning and security compliance enforcement incredibly efficient. I highly appreciate its robust patch management capabilities, which allow us to push critical security updates and manage corporate policies across Windows, Android, and iOS devices from a single unified console. Cons The user interface of the Microsoft Intune admin center can be overwhelming for beginners, as some configurations and policy conflicts require a steep learning curve to resolve. Additionally, the synchronization and deployment of new policies or applications to end-user devices can sometimes take longer than expected, making real-time troubleshooting a bit sluggish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Systems Administrator Food Production ### "Amazing device management solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 Overall, I love this tool. I have a ton of experience using it and have had nothing but positive things come of it. Proud to have the knowledge and expertise of this tool. Pros Where to even start. Microsoft Intune has been one of the best device management solutions I have ever used. With the power of Microsoft's tools at its back, there is little you can't do. While it isn't the easiest to use right off the bad, there is an abundance of resources available to easily accomplish any goals. The vastness of capabilities include devices management, group policies, updates, patches, mobile device management, system restrictions, automations, and even automatic deployments make it beyond powerful. Cons It is a beast! If you do not have experience or knowledge of the tools, navigating and configuring can be challenging. Microsoft offers training and certifications to help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GL Garcia L. Technology Solutions Manager Printing ### "Easy but fully featured mobile management." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 3, 2025 It has saved us effort and time, offering excellent value by making device and security management a lot easier for our business. Pros Microsoft Intune simplifies user and device management so much, particularly with cloud-based deployment. Patch management is a quiet behind-the-scenes activity that assures me systems are current without requiring minute-by-minute vigilance. The feature set contains everything except the items our employees don't require, and user administration is a snap. Cons Customer support is slow during peak times, and some of the more expensive features took me a while to adjust to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Sys admin Food & Beverages ### "I get it now" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 18, 2025 When I first learned to use Intune there was a decent learning curve but once I understood how to work it best for me> I really didn't like the mixed ability to manage inventory because one way required elevated privileges and one way didn't and that caused issues with removing devices Pros its expansiveness and levels of possible organization and tracking Cons when it comes to inventory tracking and management I found more than one way to track them and that caused confusion or tracking inventory numbers to to be off Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Drew A. Network and System Administrator Hospital & Health Care ### "An expensive product that is a nightmare to setup and support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2025 Pros Built-in integration with Microsoft Azure AD. Cons Documentation isn't kept up to date. The support experience is excruciating and not responsive at all. Very few pre-built solutions - almost everything needs to be built from scratch Switched from [SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Soti was too limited in its feature set. Support from Soti was awful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Manny B. Senior Desktop and AV Engineer Education Management ### "Intune is the future for Windows MDM solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 13, 2024 Positive! After an initial learning curve in getting all of our devices registered and enrolled as hybrid-joined, we have now embarked on a project to move all of our old group policies across, and begin leveraging the modern management features such as purely Entra-joined devices. Pros Intune has enabled us to introduce modern management for our fleet of Dell laptops and PCs, along with Android phones. As it was part of our license agreement with Microsoft, it seemed silly not to use it! Cons The rapid development pace is both a pro and a con. New features are enabled monthly, but sometimes the constant change can be difficult to keep up with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK ajaykumar K. Specialist Information Technology and Services ### "MDM&UEM using Intune" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 29, 2024 We can manage device and apply policies through intune. Pros it is used to easily handle MDM and UEM device platform such as Android windows ios and mac os Cons license cost and price model are high but if we have E3 and E5 user license we can use no need extra user license. Alternatives considered [Workspace ONE](https://www.capterra.com/p/206931/VMware/) Reasons for choosing Microsoft Intune License need to buy separately for workspace one Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kyle H. IT Director Warehousing ### "Intune the generalized all in one MDM solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 6, 2024 I've deployed Android Tablets for Warehouse management purposes, and iphones/ipads to Windows computers with minimal frustration. Pros I like the fact it's not operating system/device specific. You can manage Windows/Apple/Android/Chromebooks. Desktops/Laptops/Tablets. Cons There's a bit of a learning curve, and enrollment is different depending on which platform you're trying to manage. Tracking license use is not simple. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) Reasons for choosing Microsoft Intune It's already integrated within our O365 environment, so it takes the headache out of any type of integration needed first. plus it's just an addon to the existing invoice vs a completely separate one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kundan K. IT Support Specialist Telecommunications ### "Awesome User Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 23, 2024 Pros This product is awesome specially when you talked about security & user experience. It helps people to do their job remotely Cons Little complication during setup it takes that user doesn't like Switched from [VMware Horizon](https://www.capterra.com/p/203536/Horizon/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Derek F. IT Non-Profit Organization Management ### "Powerful with Light touch" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 13, 2024 Pros I love the ease of enrollment, with the use of Autopilot we can setup a new computer quickly. Cons The syncing of policies is a bit slow, the targeting of devices is always done by group and you cannot target a specific device for software install or policy just by the device name Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Reasons for choosing Microsoft Intune Better integration of products we already use and a light touch and non heavy handed agent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ManageEngine Endpoint Central vs Microsoft Intune](https://www.capterra.com/compare/170018-230703/ManageEngine-Desktop-Central-vs-Microsoft-Endpoint-Manager-MEM)