--- title: "Microsoft Intune Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Microsoft Intune Software - reviews, pricing plans, popular comparisons to other Unified Endpoint Management (UEM) products and more." source_url: "https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/" page_type: "product" language: "en" publication_date: "2026-10-31" --- # Microsoft Intune Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Microsoft Intune ## What is Microsoft Intune? Microsoft Intune Core Capabilities is a cloud-based unified endpoint management solution that provides organizations with cross-platform management of endpoints across Windows, Mac, iOS, Android, and Linux operating systems. The solution offers built-in endpoint security features like automatic threat detection and remediation, as well as mobile application management capabilities to help protect data without requiring full device enrollment. ## What is Microsoft Intune used for? [Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 95% Neutral 2% Negative 2% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Intune?[Manage this product listing](https://www.g2.com/products/microsoft-intune-advanced-analytics/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Intune 4.5 (42) VS. [4.6 (1,917)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (42) Ease Of Use 4.5 (1,916) Value For Money 4.0 (34) Value For Money 4.5 (1,760) Customer Service 3.7 (37) Customer Service 4.5 (1,758) ## Microsoft Intune alternatives Highest Rated [4.9 (513)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (9)](https://www.capterra.com/p/275290/ManageEngine-RMM-Central/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (155)](https://www.capterra.com/p/146405/Hexnode-MDM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/alternatives/) ## Features AI summary Based on 958 Unified Endpoint Management (UEM) reviews Capterra reviewers highlight these features as the main priorities when selecting unified endpoint management (UEM) software: - **Endpoint Management** (**58%** of reviewers rated this feature as critical) - **Patch Management** (**67%**) - **Configuration Management** (**40%**) Microsoft Intune supports **Endpoint Management**. However, it does not include **Patch Management** or **Configuration Management**. Its **Endpoint Management** capabilities help IT teams monitor, manage, and secure devices from a central location, providing teams with better control over distributed endpoints and helping businesses maintain consistent device oversight across their environments. Features 4.4 (42) 4.4 Based on 42 reviews ## Pricing Value for money 4.0 (34) Value for money 4.0 (34) 4.0 Based on 34 reviews ## Support, customer service and training options Customer Service 3.7 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (37) 3.7 Based on 37 reviews ## User reviews Overall rating 4.5 Based on 42 reviews Filter by rating Counts reflect reviews available in this feed. 5(24) 4(16) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Taha A. IT Systems Engineer Used the software for: Less than 1 year ### "​A Comprehensive and Powerful Cloud Solution for Enterprise Device and Security Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 29, 2026 My overall experience with Microsoft Intune has been highly positive. It is an enterprise-grade solution that provides complete control over organization endpoints, ensuring that security compliance and remote device management are handled flawlessly. Despite the initial complexity and slow policy sync times, it remains an indispensable asset for modern corporate IT infrastructure. Pros Microsoft Intune offers exceptional cloud-based mobile device management (MDM) and mobile application management (MAM). The seamless integration with Microsoft Entra ID and the entire Microsoft 365 ecosystem makes user provisioning and security compliance enforcement incredibly efficient. I highly appreciate its robust patch management capabilities, which allow us to push critical security updates and manage corporate policies across Windows, Android, and iOS devices from a single unified console. Cons The user interface of the Microsoft Intune admin center can be overwhelming for beginners, as some configurations and policy conflicts require a steep learning curve to resolve. Additionally, the synchronization and deployment of new policies or applications to end-user devices can sometimes take longer than expected, making real-time troubleshooting a bit sluggish. IS IT Systems Administrator IT Systems Administrator Used the software for: 3-5 years ### "Amazing device management solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 Overall, I love this tool. I have a ton of experience using it and have had nothing but positive things come of it. Proud to have the knowledge and expertise of this tool. Pros Where to even start. Microsoft Intune has been one of the best device management solutions I have ever used. With the power of Microsoft's tools at its back, there is little you can't do. While it isn't the easiest to use right off the bad, there is an abundance of resources available to easily accomplish any goals. The vastness of capabilities include devices management, group policies, updates, patches, mobile device management, system restrictions, automations, and even automatic deployments make it beyond powerful. Cons It is a beast! If you do not have experience or knowledge of the tools, navigating and configuring can be challenging. Microsoft offers training and certifications to help. Binny B. Assistant Professor & Researcher Used the software for: 1-3 years ### "It really enables us with BYOD in mobile devices!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2022 So coming to my personal usage, I am a user and not an administrator for this product implementation at my company, so I come under the target audeince who actually consumes this service. My company allows me to use my corporate email ID in my handheld devices only when I register my device as trusted from company portal (name which is displayed in store listing). I have pleasant experience so far and no cons found. Pros I just love the way it integrates with the native features of Windows operating system. And honestly it is one of the best suited Identity management tool for enterprices. One of the most enhanced privacy controls can be achieved by this Intune Portal, and main point is that stays continuosly patched with latest updates from Microsoft. Not just their leadership or sales, but also support team is amazing for this platform. Cons No cons as of now, I love their service, but as a user I feel little concerned about my data sharing capacity when it is downloaded in the mobile devices. It would be very helpful if admin could share more details on what is being monitored when it is installed. Josh L. Cybersecurity Engineer Used the software for: 1-3 years ### "Overall great management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2023 Pros Easy to switch from on prem to a cloud based management. Allowing endpoint control and configuration and monitoring. Everything from controlled software installs to update and user management. Cons There are so many features and uses its easy to get lost in the possibilities. Then trying to find someone who is familiar with the exact parts you want and want to make work together can be tricky. SE System Engineer System Engineer Used the software for: 3-5 years ### "Powerful but incomplete endpoina manager solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 April 19, 2022 MEM lets you manage all the devices in the Company. It is usefully to deploy SW and configurations to all platform. The console is not so user friendly and sometimes shows duplicated configurations because of the migrations to new features made by Microsoft: in this case it is not always simple to understand which kind of configurations should be used and when. The console menus are continuously changing and this makes confusion to the customer. The synchronization of the devices is not realtime, even if you click on "Sync" button. Microsoft support is very poor. Pros The solutions can manage all the OSes with full sets of features related to device configurations and security features. Cons The console is not user friendly and changes too much frequently. KH Kyle H. IT Director Used the software for: 3-5 years ### "Intune the generalized all in one MDM solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 12, 2024 I've deployed Android Tablets for Warehouse management purposes, and iphones/ipads to Windows computers with minimal frustration. Pros I like the fact it's not operating system/device specific. You can manage Windows/Apple/Android/Chromebooks. Desktops/Laptops/Tablets. Cons There's a bit of a learning curve, and enrollment is different depending on which platform you're trying to manage. Tracking license use is not simple. CI CIO CIO Used the software for: 1-3 years ### "The best endpoint protection software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 5, 2023 Microsoft Intune is a cloud-based enterprise mobility management (EMM) service who helps us managing and securing mobile devices, laptops, applications, and data. Pros Device management: Intune allows you to enroll and manage devices running various operating systems, including iOS, Android, and Windows. You can set policies to ensure that devices are compliant with your organization's security standards, and you can remotely wipe or lock devices if necessary.Application management: Intune allows you to manage the deployment and use of mobile applications in your organization. You can distribute apps to users, set policies to control app access, and track app usage. Cons User experience: Intune's user interface and overall user experience could be made more intuitive and user-friendly.Integration with other tools: Intune could be made to integrate more seamlessly with other tools and systems that organizations use to manage their IT infrastructure and security. Rachel B. Desktop Support Supervisor Used the software for: 1-3 years ### "Intune, One Stop Shop MDM Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2023 I have recently started to use Intune for more then user and group management. I have been tasked to deploy policies for company iPads for our different departments. I have really enjoyed learning and creating the autopilot policies. After a quick how to video I found on YouTube, I am able to create and deploy the policies quickly and efficiently. Pros Integrates very well with Apple Devices User Management Autopilot Device Management and Tracking Simplify rolling out of devices Ability to remotely wipe devices Easily create Configuration & Compliance Policies Application Deployment Cons Pricing Dashboard customization Steep Learning curve Remote connectivity to devices TA Tech Advisor Tech Advisor Used the software for: Less than 1 year ### "Helps keep users connected" 5.0 April 2, 2024 We transitioned from a VMWare product to Intune for company phones, mainly iPhones with some iPads included. Pros Intone allows users to have a more seamless experience with their mobile devices. The Microsoft applications on the mobile devices are more aligned with the applications users use on their laptops. The OneDrive access on Apple devices is smoother and easier to use with Intune versus some other MDMs. Cons The re-enrollment process was a bit clunky and the internal app deployment was a little more clunky than with other products. Kundan K. IT Support Specialist Used the software for: 3-5 years ### "Awesome User Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 26, 2024 Pros This product is awesome specially when you talked about security & user experience. It helps people to do their job remotely Cons Little complication during setup it takes that user doesn't like [View all Reviews](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ManageEngine Endpoint Central vs Microsoft Intune](https://www.capterra.com/compare/170018-230703/ManageEngine-Desktop-Central-vs-Microsoft-Endpoint-Manager-MEM)