# Traqq Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Traqq the right Time Tracking solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/230726/Traqq/reviews

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Traqq

4.9 (111)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 9th, 2026

# Reviews of Traqq

Ease of use

4.9

Customer Service

4.8

## Pros and Cons in Reviews

Marija M

Digital PR ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“Tracking time is easy with the start/stop button, and you can set notifications that remind you to start tracking if you are active and forget to turn the tracker on, or stop the timer if you are idle.“

March 18, 2026

Marija M

Digital PR ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“It doesn't have a mobile app, which can be limiting when you're on the go or want to work away from a computer.“

March 18, 2026

Marija M

Digital PR ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“You can see the websites you visit most often and how active you are during the day, which is great for understanding your work patterns.“

March 18, 2026

RA

Rudolph A

CEOFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The only thing I did not really like is the design of the app, however it is a very subjective opinion and it very much depends on the person.“

July 15, 2024

Richa G

FounderMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“I use Traqq for free as a freelancer, and it provides everything I need in the free plan.“

April 28, 2026

Hanna N

Product ManagerCivic & Social Organization, 2 - 10 employeesUsed the software for: I used a free trial.

“Difficulty reaching the customer service team.“

July 17, 2024

Richa G

FounderMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“It's a good software for time management and client reporting.“

April 28, 2026

Ivica J

VAGraphic Design, 2 - 10 employeesUsed the software for: Less than 6 months.

“A few features from the Mac version are missing.“

June 21, 2024

## Showing most helpful reviews

Showing 1-25 of 111 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mihai D.  
Freelancer  
Information Technology and Services  
Used the software for: I used a free trial

### "Astonishing Look and Feel"

March 19, 2022

5.0

If someone needs a more detailed Tracking Desktop App, then "Traqq" could be the right choice. Tracking time has never been more accurate and more colorful than the one that is depicted by "Traqq".

Pros

I have liked the way that the performance of the freelancers is nicely and graphically represented concerning the time that they have spent on their work. The Graphical User Information of this Tracking Desktop App is quite impressive.

Cons

I am coming from a background of using Tracking Desktop Apps such as the ones maintained by "Freelancer", "Guru", and even "Upwork". They are more related to the direct relationship between an individual freelancer and the freelancing portal. I have seen the "Traqq" App on a "Mac O.S. X" machine. It has a great design. It is nicely integrated into the System-Tray. Functionally, it is better suited for a Project Manager who is watching their whole Team at once. What has impressed me is the way that the time is nicely and graphically represented following the performance of the freelancers. Still, for an individual freelancer, it is a little bit too much that somebody lower than the Project Management level would require.

Review Source

Elizabeth P.  
Human Resource Consultant  
Human Resources  
Used the software for: I used a free trial

### "Traqq-An innovative way to track remote hours"

October 13, 2022

5.0

Pros

Traqq's application is set up with ease in just minutes. Inexpensive when compared to other time tracking software. An ethical and simplified approach to monitoring remote employee activity, with the ability for employees to monitor themselves. Understanding how their activity level affects their performance and task completion success, enables the employee to improve their work flow output. The app conducts frequent screenshots, which are blurred, protecting any confidential information, with only the website being visible.

Cons

Allowing the employee to delete their time, is a red flag for me. Seeing that would raise questions in my mind, as to why they were deleting a block of time. The drawback is not necessarily the deletion but that when the "Deleted Time" report is ran, the screenshots are missing. The report only includes the amount of time that was deleted. It would be better if those screenshots were still available somehow.

Review Source

LK

Lawunn K.  
Manager  
Accounting  
Used the software for: Less than 6 months

### "Good Work"

August 17, 2023

4.0

Pros

The team management feature is excellent. It's easy to manage the entire team and see performance levels of each employee.

Cons

While Traqq is great for time tracking, it doesn't fully replace project management tools. Having more project management features would be nice​.

Review Source

Hanna N.  
Product Manager  
Civic & Social Organization  
Used the software for: I used a free trial

### "Running a small team made easy"

July 17, 2024

5.0

Worth every penny! So glad my team and I use Traqq to run our small business. We don't need to use any other app to schedule meetings, payroll stuffs, etc.

Pros

\- User friendly layout, especially for those who are not tech savvy. I have employees who are older than 40 and often complain about technology. Fortunately enough they have no problems navigating through the app. - Employee transparency during working hours. The time that they log in and the activities on their computers are monitored and recorded for productivity. - Reports are made ready and available. Employee performance reviews are based on sound metrics.

Cons

\- Difficulty reaching the customer service team.

Review Source

Trent W.  
HR Manager  
Human Resources  
Used the software for: 6-12 months

### "Fantastic for managing remote workers"

August 23, 2022

5.0

If you’re looking for an app that just works, with support that actually responds if you have any questions. Then I recommend Traqq!

Pros

As a HR manager who looks after remote workers. I can say this is simply the best. Everything you need to see is intuitive and accessible with a simple click. You can literally see the time spent on each app and with the inbuilt pay rate calculations, payroll for work reported on vs work done is a breeze. Reporting is no different, reports are easily generated for your team and can be accessed by other HR personnel who may need to access it at a later date.

Cons

A phone app would be a great addition to the software. But besides that I don't see anything I dislike.

Review Source

Samia Q.  
Assistant Manager HR  
Staffing and Recruiting  
Used the software for: I used a free trial

### "Most User-Friendly Time Tracking App "

September 24, 2022

5.0

Overall, I managed to keep track of how much time the employees were actually sourcing candidate pools while before we only judged based on their end results. With Traqq we managed to increase or productivity levels to about 75% allowing us to reach our quarterly targets way before the the quarter ended. We plan to continue using Traqq and fully integrating it into our organization.

Pros

The apps best feature, with accordance to my job requirement, would be being able to track our employees' time spent searching for potential talent for the positions assigned to them daily while also generating a report weekly for my Manager to review. It was so easy for me to get a grasp of all the features in this app. My job requires me to ensure our company's remote employees and in-house employees are all working towards reaching our quarterly target, and by using this app I was successfully able to monitor the time they spent in actually finding a solid candidate pool. The screenshots of their screens gave me an understanding of whether they were making candidate calls or if they were just slacking off at low activity points on their timeline. Traqq is a highly effective time tracking tool and I would recommend the app to any small enterprise or moderate sized organizations too.

Cons

Traqq has been a fantastic tool for me as an Assistant Manager incharge of observing employee productivity. A very minor con would be that the screenshots need to be blurred out 10% more as, at times, I could make out some of the employees personal information such as e-mails or messages done in their off time when they have forgotten to pause their tracking or delete such screenshots.

Review Source

Alexandra K.  
Project Manager  
E-Learning  
Used the software for: Less than 6 months

### "Enjoy your privacy and security with the Traqq app!"

September 14, 2022

5.0

It has been a great experience so far, I really like the product!

Pros

As a Project Manager responsible for a team of 11 specialists as well as a freelancer myself, I see multiple advantages of the Traqq app. Let me highlight some of them from both perspectives: (1) User privacy - although the app takes screenshots or records activity (optional) every 10 minutes, they´re blurred. Meaning that as an employer, I still see what a specialist was working on without violating their privacy. (2) Activity monitoring - this is an amazing feature for employers! I can monitor which apps a freelancer opened during their work time and see how much time was spent on using each. So if a significant amount of time was spent on non-work-related activity - well, it´s time for a serious conversation. (3) Anti-mouse-moving feature - in my opinion, it´s an extremely valuable one! If a freelancer is trying to cheat the time tracker, it simply won´t work. Traqq app detects this fake activity and it won´t be recorded. These are top-3 key features that I wanted to highlight, although there´s so much more! I chose to emphasize these as they help create a sense of trust and responsibility between an employer and freelancers.

Cons

None found so far, I really like the app and its multiple features. I´m excited to see more features coming out in the future - it´s been a great help for me and my team so far.

Review Source

Indya C.  
HR Consultant  
Human Resources  
Used the software for: 6-12 months

### "An application in tune with the times "

August 11, 2022

5.0

Before using Traaq, it was not always easy to ensure that the time paid corresponded to the time worked. Traqq allow us to monitor the time worked, but also to have a better understanding of the organization of the work and the positions over time. From an HR point of view, it allows us to update job descriptions accordingly, but also to be able to discuss with the employee their strengths and areas for improvement based on the time spent on a task. We use the tool to optimize the work, but also the productivity of our employees, and it allows us to offer work flexibility according to that.

Pros

The platform is really user friendly. I like the fact that we can have a precise idea of the time spent on each application, while keeping the privacy of the content with the blurred screenshots. Also, the feature that allows to differentiate a real mouse movement vs. a movement to keep the computer active is also very relevant. From an HR point of view, it allows us to have a better understanding of the positions, especially when they are remote.

Cons

It would be interesting to have a mobile app for employees who can work through their phone (for exemple community manager)

Review Source

Ahmed Ibrahim R.  
Senior Manager  
Computer Software  
Used the software for: Less than 6 months

### "An efficient time tracking tools ‘Traqq’ "

April 11, 2022

5.0

Monitoring team members' activities during their project work. Also, as a manager, I am confident about time tracking. I am a bit relaxed to give my time to other important work. This is helpful for a remote team.

Pros

Traqq is a detail-oriented and user-friendly tool. These covers all most all the activity required for team and time management. Traqq helps and provides information about team activity levels, timesheets, screenshots, recording, the privacy of the user when taking screenshots, dashboard, details reports, and downloads facility. Moreover, it also helps in manual time adjustment, Invoice reports, and Weekly reports. One of the efficient and diverse applications for Monitoring and Managing a team, tracking activities.

Cons

There is nothing I found bad about Traqq. Team could think of improving rich UX / UI design of the application. This would help to interact with the application by the user. More graphs and charts would help to visualize better at a glance.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Real time tracker is much better in Traqq.

Review Source

Paul M.  
Procurement  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Traqq is a simple and helpful tool for tracking the time of team members or staff"

May 27, 2022

4.0

Traqq records your employees' activities and allows me to adapt their duties and workload based on their habits. If they are underachieving, I may invite them to a meeting to understand what is going on and adjust to the situation. As an team leader,I don't have to do the math on projects where I'm are supposed to pay by the hour. Traqq looks after all of the requirements. It shows me working hours, internet history, and time spent online that is not tied to a project.

Pros

Traqq tracks employees' work time automatically and works in the background on the Windows PC without crashing or slowing it down. Traqq has a lot of useful features, including automatic screenshots and videos, smart notifications and alerts, and customizable reporting choices. If you're forgetful like many of us, an alert popup window will appear telling you to toggle traqq on/off.

Cons

We have high expectations that this app will be available on phone apps within the next few weeks. I'd want iOS and Android compatibility since I'd feel more at ease monitoring my team on my phone while I'm not in front of a computer

Reason for choosing Traqq

Traqq has so many features in one software. Why should I have to use different apps for different activities while one app can do the job.

Review Source

NS

Ntombifuthi S.  
Business Analyst  
Insurance  
Used the software for: Less than 6 months

### "Traqq is a user friendly activity monotoring app"

February 4, 2022

5.0

To be able to measure the productivity of employees in the organization

Pros

The product was easy to user, the UI is user friendly, anyone can interact with the app

Cons

The quality of the screenshots taken is blur

Review Source

Response from Traqq

March 1, 2022

Thank you for sharing your feedback Ntombifuthi! Our screenshots are deliberately blurred to protect sensitive information of users, and ease their tracking experience

VR

Verified Reviewer  
Application Support Specialist  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Effective and User friendly Tracqq "

December 28, 2021

5.0

Overall, I really like the app as it's very convenient, very effective in tracking. This is highly recommended.

Pros

What I like most is the very detailed information activity reported in this app. I like that even during the idle time, the screens were captured which gives a reason why the user is idle and it blurs the screen of users to protect their privacy. I like the report feature as it is very convenient for the users to extract. The software is very easy to navigate and it makes an effective and convenient too. I also like the feature where it sends a warning for users who were inactive

Cons

There's nothing that I don't like in this software. But there's some improvements that can be done. In the dashboard, graphs or other presentations can be added to make it visually appealing and it is easier for users to check on the productivity of each team or each members. You can also add some automation where it it checks if the user is inactive for example 3 months. Then it will automatically auto archive the user. This will be helpful if this app will be use by large organisations.

Review Source

Response from Traqq

March 1, 2022

We very much appreciate your critical feedback and kind review! Reflecting on your dashboard feedback, we've in fact planned more visual components in our planned builds. Dashboard graphs and user profiles will be coming in 2022!

VR

Verified Reviewer  
Purchase Executive  
Retail  
Used the software for: I used a free trial

### "The Best App for Time Tracking and Employee Performance Review"

December 7, 2022

5.0

Overall this application makes me realize that there is a certain app that can do like magic in a company. Tracking time of employees and evaluating it is a plus factor in company. It is very useful for the user to evaluate his own performance and very helpful too to the company to track employees and evaluate them thus preventing any unnecessary work.

Pros

I like all the features of Traqq from the fonts, colors, activity that is being captured and reports this app is very easy to use. It is very useful not only for small businesses but also to huge businesses as it can track thousands of employees. The fact that it can also give report of employee performance is an added factor as it really helps in performance evaluation of employees. This will help in increasing performance productivity that is definitely positive to a company and to the user itself. When it comes to privacy I really love that it has blurred screenshots so that whenever an employee needs to enter bank informations or any emergency situation that needs to be solved online this app can automatically blur the screenshot and the user can be at ease to do so. Overall this app is 100% recommendable to anybody.

Cons

So far nothing to complain. App is very easy to use and it has added value to the company for tracking and evaluation.

Review Source

VR

Verified Reviewer  
Digital Transformation Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing!!!"

August 4, 2023

5.0

Pros

The deployment and onboarding process with Traqq have been smooth for our team.With a personal account manager always ready to help, we've had an overall positive experience.

Cons

Bit less user autonomy might be better for some teams.

Review Source

VR

Verified Reviewer  
Student  
Food & Beverages  
Used the software for: I used a free trial

### "Helping us to stay productive"

June 26, 2023

5.0

Pros

The mouse and keyboard activity tracking in Tragg provides a good measure of user activity. It has been helpful in ensuring our team stays productive throughout the workday.

Cons

The mouse and keyboard activity tracking can sometimes be a bit too much, making some team members feel overly monitored. Perhaps a less intrusive approach would be more appreciated.

Review Source

Ezeanya H.  
Scientific researcher  
Medical Practice  
Used the software for: Less than 6 months

### "My experience using Traqq"

June 15, 2022

5.0

My experience with Traqq has been good so far. It is very easy to use and helps track the activities of employees effectively.

Pros

As a first time user of Traqq, it was surprisingly easy to navigate through, I got a hang of it very fast. Traqq monitors employee's activities during work hours by using several features but one feature I was really impressed with was the blurring of screenshots taken by the software. This really helps in my line of work as it helps in maintaining privacy of confidential informations of clients. I also like that there is a free trial, to determine the efficiency of the software before fully committing. Traqq is one of the good ones, I will definitely recommend.

Cons

It would be helpful and convenient if there was a mobile app for this software; to use conveniently on the go. Also social logins should be incorporated.

Review Source

VR

Verified Reviewer  
Consultant  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great time tracker!"

June 30, 2023

4.0

Pros

The online time tracker in Traqq is very accurate and easy to use. It has greatly simplified time tracking for our remote team.

Cons

The online time tracker, while accurate, can sometimes fail to account for time spent on work-related tasks on mobile devices. An improved mobile tracking feature would be beneficial.

Review Source

LD

Laurika D.  
HR director  
Mental Health Care  
Used the software for: 6-12 months

### "Fantastic tool!"

July 28, 2023

5.0

Pros

Traqq's easy tracking and user autonomy features have been a game-changer for me. Plus, the customizations add a level of versatility that suits any project.

Cons

It'd be nice if Traqq could integrate with other tools for a smoother work process. Also, a direct payroll feature would simplify payment management.

Review Source

VR

Verified Reviewer  
Personal Assistant  
Information Technology and Services  
Used the software for: 6-12 months

### "Streamline Team Management Effortlessly with Traqq's Unlimited Group Feature"

July 12, 2023

4.0

Pros

The unlimited group feature in Traqq is great for managing large organizations. It allows for easy organization and monitoring of various teams without restrictions on group size.

Cons

While the unlimited group feature is great, it can sometimes lead to a cluttered interface with many groups. A feature to archive or hide inactive groups would be beneficial.

Review Source

MsL

Mohammed seddik L.  
Software developer  
Computer Software  
Used the software for: Less than 6 months

### "An excellent tracking app, smooth and excellent user experience"

November 20, 2021

5.0

I work as a remote developer, so this is exactly what I need no more no less. I recommend it very much.

Pros

\- I like the nagging popup on untracked activity, I also like the nagging on not active but tracking. - I like the interface it is very smooth, colors & interface are relaxing, slick and clean. - Screenshot along with recording 10 seconds videos and blurring it a little to protect the privacy is just brilliant, I love that feature. Other than that, it is a real pleasure to use this app ❤ .

Cons

Exporting screenshots isn't available with report, so when I send my employer my hours, he can't see what I have done.

Review Source

Response from Traqq

March 1, 2022

Thank you for leaving your kind feedback and review Mohammed! Exporting screenshots is a feature we've been working on for our enterprise plan in 2022

Sol A.  
Writer  
Writing and Editing  
Used the software for: I used a free trial

### "I feel like I found a hidden gem"

December 29, 2021

5.0

Pros

It is a very user-friendly software that runs perfectly in the background of my Mac, without crashing or slowing it down. If you are absentminded (like I am), you will find the pop-up window reminding you to turn on traqq whenever you are using the computer - very helpful! Given what I do, it is very useful for me to be able to record my work offline (interviews, analog search, etc). I set my weekly report, and receive it on my e-mail (big fan of automatization here!). Overall, it is a simple, yet very powerful tool that helps improve work time management from startups to large companies.

Cons

No cons so far. The software runs great!

Review Source

Response from Traqq

March 1, 2022

Thank you for your kind feedback, Sol!

MSK

Muhammad Saad K.  
devops enginer., automation  
Security and Investigations  
Used the software for: 1-2 years

### "Complete app for the users to work efficiently"

April 5, 2022

4.0

The experience is great as it has maximum features that are required for performing the task with comfort

Pros

Its monitoring and screen capture feature which make employee work on time and with ease

Cons

It can be more efficient by adding more feature for automation related requirement, easy access options for the users .

Reason for choosing Traqq

Due to its security and fastest tracking service app features

Review Source

Pawanpreet K.  
Content Writer  
Design  
Used the software for: Less than 6 months

### "Perfect Tool For Content Marketers - Cost Effective!"

April 21, 2023

5.0

Pros

As a content marketer, I appreciate Traqq's easy-to-navigate UI and its customizable features, which allow me to set up the app according to my preferences. The easy tracking makes it simple for me to manage my time and meet deadlines.

Cons

However, the lack of integrations can be frustrating, as it would be helpful to connect Traqq to other tools I use daily. Additionally, the app could benefit from a built-in payroll feature for direct payment to users.

Review Source

VR

Verified Reviewer  
Dramaturge, creative writer  
Performing Arts  
Used the software for: Less than 6 months

### "Traqq review"

June 28, 2022

5.0

Pros

It was my first time to use a time-tracking software and Traqq seems to me user-friendly with the simple set of instructions. Its pattern recognition system is very valuable in tracking and improving work productivity, and there is the option of pausing it whenever I am not working. When it comes to privacy issues, I appreciate that the screenshots can be blurred if necessary. There is also the handy option of adding time slots manually which covers the unexpected work tasks (e.g. done outside of the computer) that would otherwise stay off the record. It's a useful tool for everyone but particularly freelancers often struggling to prove their working hours to the clients. The software's help center also seems well equipped.

Cons

So far I am satisfied, but I do wonder if it comes in other languages too.

Review Source

AJ

Anas J.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Why I like using Traqq"

June 30, 2024

5.0

Pros

The Pros of Traqq is that is was Realy easy to start and get tracking, Traqq helps you count how many hour your employees are working even if they are remote and track what they are doing

Cons

One area that Traqq could help improve is integration, and adding a feature to directly sort payroll would help the workflow

Review Source

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