# Visitt Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Visitt the right Building Maintenance solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/230729/visitt/reviews

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Visitt

4.8 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Visitt

Ease of use

4.4

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DG

Daniel G.  
Senior backend developer  
Computer Software  
Used the software for: Less than 6 months

### "Visitt in our tower (Pisgat Dan @ Ramat Gan, Israel)"

December 20, 2021

4.0

Welcoming feedback, trying their best to suit our needs. Great system, better suited then Jira and other solutions.

Pros

makes some order in maintenance issues and brings more transparency both to tenants and to the tenants representatives.

Cons

No support for videos, Hybrid app is not built well for mobile, probably they need to refactor No API docs No picture for packages module No integration to LPR systems for getting visitors car plate into the system

Review Source

Response from Visitt I.O

December 22, 2021

Thanks for taking the time to leave a review. We're happy to hear that you've been enjoying Visitt so far. Your feedback is wonderful, it truly helps us improve. We have countless developments coming up in the next year and we can't wait to share them with you! Feel free to be in touch with us at info@visitt.io if you need anything.

SS

Suzanne S.  
Senior Asst. Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Great Program"

December 20, 2021

5.0

The transition was made easy by the great support received from the Visitt staff. So far, the tenant likes the system very much.

Pros

The ease of use, the simplicity of being able to navigate the website and the fact that all of my tenant's people have access to it via either email or their phones.

Cons

So far, every problem that I encountered was quickly handled by the tech staff.

Reason for choosing Visitt

Mainly, the ease of use versus the others.

Review Source

Response from Visitt I.O

December 22, 2021

Suzanne, it's always such a pleasure working with you! We will make sure to keep improving our software to make your work even easier. As always, if you need anything else feel free to be in touch with us at info@visitt.io.

PO

Paul O.  
Fire & Life Safety Director  
Security and Investigations  
Used the software for: 6-12 months

### "User Friendly "

February 17, 2022

5.0

Pros

Very easy to use. Quick and the functions are Easton use

Cons

I have no issues using this product. No complaints

Review Source

DS

Deanna S.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Super Easy! "

December 21, 2021

5.0

Love the team behind the program! They are always available to help!

Pros

Very easy to use and love the accountability it provides to my techs!

Cons

It was a small challenge to integrate the software with our current program but overall it worked!

Review Source

Response from Visitt I.O

December 22, 2021

Thanks Deanna, it's always a pleasure working with you and the team! We are glad to see that you feel comfortable with our solution, and we will make sure to keep improving it for you.

MP

Melissa P.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great product!"

November 29, 2021

5.0

Pros

Integration has been so smooth and the software is incredibly user-friendly compared to others we've used. Communication with the Visitt team has also been a huge plus!

Cons

I only wish I had learned about Visitt sooner!

Review Source

Response from Visitt I.O

January 21, 2022

Hi Melissa! Thank you so much for taking the time to leave this review. We are so glad to hear you find Visitt easy to use and we promise to keep communication with clients as our top priority.

VI

Violetta I.  
Owners Services Manager  
Facilities Services  
Used the software for: Less than 6 months

### "My review about Visitt"

December 21, 2021

5.0

Overall it is comfortable

Pros

I really like how everything organized, it is nice interface for user and administrator

Cons

mobile application need to improve, mostly slowly and need open browser

Review Source

Response from Visitt I.O

December 22, 2021

Thank you Violetta, we appreciate your feedback! We work hard on our interface and we're super glad to hear about your positive experience. We have plenty of new updates to share regarding the the Visitt mobile app, we will make sure to be in touch with you. Feel free to be in touch with us directly at info@visitt.io.

bM

brian M.  
Project Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Change can be Good"

January 20, 2022

5.0

Pros

ready info, also able to pull info, save and print with ease

Cons

no cons at the moment...still an active user. I

Review Source

Response from Visitt I.O

January 21, 2022

Brian, thank you so much for your feedback. You are right, change can be good, and in this case- it is! We are so happy to hear you are enjoying the Visitt app. We are enhancing our product every day to make it even more interactive and convenient for you to use. Stay in touch with us to hear about our brand new developments coming up in the next few months!

DE

Dorothée E.  
Independent  
Philanthropy  
Used the software for: Less than 6 months

### "Elmaleh's review "

December 21, 2021

4.0

Building maintenance

Pros

It is quickly after getting used but the maintenance team is not enough strongly informed of work orders

Cons

A bit confused and complicated to use and not easy enough

Review Source

Response from Visitt I.O

December 22, 2021

Thanks for taking the time to leave a review. We're happy to hear that you've enjoyed Visitt. We offer training and support for your maintenance teams, and we'd be happy to be in touch with you soon to clarify any unclear points. Feel free to be in touch with us at info@visitt.io too!

TR

Typhani R.  
Real Estate Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "Review of training"

January 26, 2022

5.0

Pros

Easy to use and very helpful. i will be using this software every day

Cons

there is nothing least I like about this software

Review Source

Response from Visitt I.O

February 1, 2022

Thank you very much for your review Typhani. We appreciate your kind words and we will keep working hard to make sure your experience with us keeps improving!

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