# Airkit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Airkit Software - reviews, pricing plans, popular comparisons to other IoT products and more.

Source: https://www.capterra.com/p/230760/Airkit

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# 

 Airkit Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Airkit

## What is Airkit?

Digital CX Automation platform that helps businesses build end-to-end customer experiences. Fortune 500 and leading brands across every industry use Airkit to drive digital self-service 40x faster for their customers. Use 50+ components and templates pre-built for web, mobile, and voice apps. Snap together your app in minutes with Airkit Studio. Building digital self-service, agent assist, and dynamic digital form experiences has never been easier.

## What is Airkit used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[IoT](https://www.capterra.com/iot-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Airkit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.airkit.com&name=Airkit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Airkit

5.0 (1)

VS.

[4.3 (142)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

3.9 (140)

Value For Money

0.0 (0)

Value For Money

3.9 (107)

Customer Service

5.0 (1)

Customer Service

4.0 (107)

## Airkit alternatives

Highest Rated

[4.6 (5,725)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

[4.6 (48)](https://www.capterra.com/p/134095/TrackVia/reviews/)

Starting price

$499.00

Per User, Per Month

[4.6 (2,222)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Application Management

Track, manage and store the applications of potential future members, customers or candidates

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Airkit 41 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

AI-based platform which conducts a conversation via auditory or textual methods

Configure existing workflows to meet your organization's needs

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Development of custom software, web apps, mobile apps, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assemble data from multiple sources

Connect to big data sources

Import and export data to and from software applications

Graphical representation of data

Manage the processes involved when making the application ready for use

A chronological record of actions or occurrences within a network, software, or process

Predefined actions automatically performed on the occurance of specific events

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Create, design and modify the flow and processes of tasks in a project

Identify which applications need to exchange data and enable these data connections

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create/edit commerce applications for mobile devices and/or web

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Integrations

[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FM

Francisco M.

Senior Manager

Information Technology and Services

### "It has been a delightful experience to work with Airkit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

The overall experience is very good and we have been promoting it's adoption. It's easy to use / implement and the support we get from Airkit is excellent.

Pros

The product is simple to use, with quick development timmings and a highly dedicated product team support. The final product is highly acceptable by end users wich make it easy it's adoption.

Cons

Airkit is maturing, and still there are some features missing, like integration with google analytics.

Alternatives considered

[Appian](https://www.capterra.com/p/149795/Appian/)

Reasons for choosing Airkit

Due to easy of use, engagement of support team and it's very easy to do business with airkit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)