# Airkit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Airkit Software - reviews, pricing plans, popular comparisons to other IoT products and more. Source: https://www.capterra.com/p/230760/Airkit --- # Airkit Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Airkit ## What is Airkit? Digital CX Automation platform that helps businesses build end-to-end customer experiences. Fortune 500 and leading brands across every industry use Airkit to drive digital self-service 40x faster for their customers. Use 50+ components and templates pre-built for web, mobile, and voice apps. Snap together your app in minutes with Airkit Studio. Building digital self-service, agent assist, and dynamic digital form experiences has never been easier. ## What is Airkit used for? [Contact Center](https://www.capterra.com/contact-center-software/)[IoT](https://www.capterra.com/iot-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Airkit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.airkit.com&name=Airkit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Airkit 5.0 (1) VS. [4.8 (23)](https://www.capterra.com/p/68590/Enterprise-Process-Center-EPC/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (23) Value For Money 0.0 (0) Value For Money 4.6 (21) Customer Service 5.0 (1) Customer Service 4.7 (22) ## Airkit alternatives [4.4 (332)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/) Starting price $111.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Airkit Overview ### What company size and specific industries is Airkit built for? Airkit is designed for enterprise engineering teams that need to scale projects without adding headcount. It is suited to larger organizations in insurance, banking, and eCommerce, and can also fit other enterprise environments with similar automation and development needs. Features and Usability ### What are the key features of Airkit? Airkit offers chatbot and generative AI capabilities for customer interactions, plus eCommerce management. Its workflow tools include configurable workflows, a graphical workflow editor, and event triggered actions. Airkit also includes API access, integrations management, customizable forms and templates, reporting and analytics, audit trails, and access controls/permissions. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Airkit integrate with? Airkit integrates with Salesforce.org Nonprofit Cloud, Stripe, and Zendesk Suite. These native connections cover CRM, payments, and customer support tools, giving teams a small but focused set of third-party platforms to connect with Airkit. Getting Started and Support ### What training and onboarding options does Airkit offer? Airkit provides documentation and videos to help teams get started. Documentation offers written reference material for reviewing setup steps and features, while videos provide visual guidance that users can watch as needed during onboarding and ongoing learning. Getting Started and Support ### What customer support options does Airkit offer? Airkit provides email/help desk, a knowledge base, and phone support. Support experiences cannot be characterized from reviewer feedback here, so the listed channels are the only confirmed options. Users seeking help can rely on written resources or speak with support by phone when needed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates Audit Trail A record of all activities within the system, including user access, changes made, etc. Calendar Management Track and manage schedules and meetings via an integrated calendar Airkit 41 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates A record of all activities within the system, including user access, changes made, etc. Track and manage schedules and meetings via an integrated calendar AI-based platform which conducts a conversation via auditory or textual methods Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Development of custom software, web apps, mobile apps, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assemble data from multiple sources Connect to big data sources Import and export data to and from software applications Graphical representation of data Manage the processes involved when making the application ready for use A chronological record of actions or occurrences within a network, software, or process Predefined actions automatically performed on the occurance of specific events Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Create, design and modify the flow and processes of tasks in a project Identify which applications need to exchange data and enable these data connections Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Create/edit commerce applications for mobile devices and/or web Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing ### Starting price Free trial available ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FM Francisco M. Senior Manager Information Technology and Services ### "It has been a delightful experience to work with Airkit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 The overall experience is very good and we have been promoting it's adoption. It's easy to use / implement and the support we get from Airkit is excellent. Pros The product is simple to use, with quick development timmings and a highly dedicated product team support. The final product is highly acceptable by end users wich make it easy it's adoption. Cons Airkit is maturing, and still there are some features missing, like integration with google analytics. Alternatives considered [Appian](https://www.capterra.com/p/149795/Appian/) Reasons for choosing Airkit Due to easy of use, engagement of support team and it's very easy to do business with airkit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.