---
title: "FellowshipOne Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FellowshipOne Software - reviews, pricing plans, popular comparisons to other Church Management products and more."
source_url: "https://www.capterra.com/p/230779/Fellowship-One/"
page_type: "product"
language: "en"
---

# 

 FellowshipOne Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FellowshipOne

## What is FellowshipOne?

Church management software by FellowshipOne is designed to assist churches and other related organizations with structuring and managing all aspects of daily operations, all in one cloud-based, integrated platform. Benefits: -Greater Management – Automate & streamline member data management -Greater Communication – Connect via phone, text, email -Greater Flexibility - Foster generosity -Greater Savings - Financial software to manage growth -Greater Visibility - Attract new members -And more.

## What is FellowshipOne used for?

[Church Management](https://www.capterra.com/church-management-software/)[Church Accounting](https://www.capterra.com/church-accounting-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 140 user reviews

Reviews sentiment

Positive

52%

Neutral

28%

Negative

20%

Pros & cons

Comprehensive church operations platform

Complex and confusing reporting tools

Outdated and unintuitive interface

Starting price

$20

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FellowshipOne?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ministrybrands.com/&name=FellowshipOne)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FellowshipOne

3.4 (140)

VS.

[4.5 (1,464)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$20

per user, per month

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.1 (140)

Ease Of Use

4.3 (1,463)

Value For Money

3.0 (85)

Value For Money

4.5 (1,199)

Customer Service

3.4 (119)

Customer Service

4.8 (1,362)

## FellowshipOne alternatives

Highest Rated

[4.8 (490)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/230779/Fellowship-One/alternatives/)

## FAQs about FellowshipOne

Overview

### What problems does FellowshipOne solve?

FellowshipOne solves fragmented church administration by centralizing member records, giving, event registration, group management, volunteer scheduling, and children’s check-in. It helps pastors, ministry leaders, and multi-site church staff reduce manual follow-up, improve visitor assimilation, track engagement across ministries, and maintain safer, more organized operations as congregations grow.

Answer based on 81 reviews

Overview

### Which roles and teams benefit most from FellowshipOne?

FellowshipOne is most used by church leaders, ministry coordinators, administrative teams, and finance staff who need centralized member and operations management. Pastors and executive leaders use it to track engagement and support ministry planning, while administrators, database staff, and office teams manage records, scheduling, communications, donations, and reporting.

Answer based on 134 reviews

Overview

### What company size and specific industries is FellowshipOne built for?

FellowshipOne is designed for churches of all sizes that need an all-in-one online system for administration, visitor connection and assimilation, member services and communication, donations, and volunteer management. It is built for the church sector rather than general business use, supporting day-to-day operations and congregational engagement.

Features and Usability

### What are the key features of FellowshipOne?

FellowshipOne includes Core church management features like contact management, membership management, attendance tracking, and reporting, plus Differentiator tools such as child check-in, online giving, event registration, and small group management. Reviewers also highlight its centralized member database, customizable forms and reports, mobile access, and role-based permissions.

Answer based on 81 reviews

Integrations

### Which third-party tools and platforms does FellowshipOne integrate with?

FellowshipOne integrates with BombBomb, Brushfire, Constant Contact, Mailchimp, ShelbyNext Financials, Text-Em-All, and easyTithe. These connections span email communication, event registration, church finance, text messaging, and online giving, covering the main third-party platforms listed for extending FellowshipOne’s member management and outreach workflows.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on FellowshipOne?

FellowshipOne offers in-person training, live online sessions, webinars, documentation, and videos, which help teams get started. Basic users can learn common tasks with repeatable videos and guidance, but admins, nontechnical staff, and smaller church teams often face a steep learning curve and need more time for setup, reporting, and advanced features.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does FellowshipOne offer, and how do users rate the experience?

FellowshipOne offers email/help desk, a knowledge base, and phone support. Users describe support as knowledgeable, helpful, and sometimes quick to resolve issues, especially by phone. However, many also report slow responses, unresolved tickets, inconsistent follow-up, and a steep learning curve that makes support necessary more often than expected.

Answer based on 37 reviews

Security

### How does FellowshipOne handle data security and access control?

FellowshipOne uses a secure centralized database and secure child check-in controls, including assignment-based access tied to specific check-in activities. It also supports background check processing linked to individual records and user permissions. Some reviewers wanted tighter security settings, an activity log for changes, and noted past trust issues from erroneous contributor charges.

Answer based on 11 reviews

Bugs and issues

### Does FellowshipOne have bugs or reliability issues?

FellowshipOne offers broad church management features, but reliability and usability concerns come up often. Many church staff mention glitches in check-in, printer connections, crashing, and occasional errors, while others say the platform has improved over time. Larger ministries may accept the tradeoff, but smaller teams often find support and troubleshooting frustrating.

Answer based on 31 reviews

## Pros and Cons

Comprehensive church operations platform

83% positive reviews out of 64

Most reviewers describe church management as efficient for organizing members, ministries, communications, and multi-site activities.

Complex and confusing reporting tools

71% negative reviews out of 38

Most reviewers indicate reporting is overly complicated, difficult to customize, and challenging for finding or formatting needed data.

Outdated and unintuitive interface

85% negative reviews out of 26

Most reviewers report the user interface is outdated, cluttered, and not user-friendly, making navigation difficult.

## Features

AI summary

Based on 1,814 Church Management reviews

Capterra reviewers point to these as the top priorities when choosing church management software:

-   **Membership Management** (**47%** of reviewers rated this feature as critical)
-   **Mobile Access** (**43%**)
-   **Donation Management** (**53%**)

FellowshipOne supports all three features reviewers value most: **Membership Management**, **Mobile Access**, and **Donation Management**. Together, these capabilities help churches keep member records organized, give staff and volunteers access on the go, and manage contributions more efficiently, allowing teams to stay connected with their congregation and handle daily operations with less manual work.

Membership Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

For Religious Organizations

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Primarily serving churches and religious organizations

Small Group Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Organize members and schedule recurring small group meetings

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Accounts Payable

Track money owed to a company's creditors/suppliers

FellowshipOne 87 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Child Check-in: Secure process of tracking children during activities
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Nonprofits: Software specialized for non-profit organizations
- For Religious Organizations: Primarily serving churches and religious organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)
- General Ledger: Centralized accounting record which tracks all financial transactions
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Multi-Location: Manage and support multiple locations
- Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors
- Online Giving: Outlet for members and visitors to submit donations electronically
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pledge Management: Track commitments to donate in the future
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Small Group Management: Organize members and schedule recurring small group meetings
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Visitor Tracking: Track visitors and purpose of visits
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Website Management: Built-in website builder or integration with third-party site
- Worship Planning: Coordinate and schedule the flow of services, plan musical selections, and assign team members

---

Get Advice

We can help you find the software with the features you need.

Features

3.3 (116)

3.3

Based on 116 reviews

## Pricing

Value for money

3.0 (85)

Basic

$20.00

Value for money

3.0 (85)

3.0

Based on 85 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

easyTithe](https://www.capterra.com/p/224879/easyTithe/)[

ShelbyNext Financials](https://www.capterra.com/p/224954/ShelbyNext-Financials/)[

Brushfire](https://www.capterra.com/p/154387/Brushfire/)[

BombBomb](https://www.capterra.com/p/117295/BombBomb/)[

Text-Em-All](https://www.capterra.com/p/123478/Text-Em-All/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (119)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (119)

3.4

Based on 119 reviews

## User reviews

Overall rating

3.4

Based on 140 reviews

Filter by rating

5(22)

4(51)

3(38)

2(20)

1(9)

Mentioned topic

Sorted by most recent

AM

Ann M.

Dir - Donor Development

Religious Institutions

### "FellowshipOne"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 15, 2023

Pros

Ease of use was great. Recordkeeping was great.

Cons

Extremely too expensive for our budget.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Joel F.

HR Manager

Non-Profit Organization Management

### "Out of date"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 22, 2023

Pros

Deceit database. Nothing special and looks old.

Cons

OLD SCHOOL. Hard for staff to get into and to use. Stuck in the 90s

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

shelley S.

Staff Accountant

Religious Institutions

### "Cumbersome for the Average User"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 14, 2021

Fellowship one is a good experience for the data manager but for the users and lay leaders in our organization it proved to be too difficult and time consuming.

Pros

Fellowship one is completely customizable and you can run reports any way you need to. The reporting function is the best of any software I have used.

Cons

The reporting function although the best is very cumbersome to use and it takes someone skilled in data and databases to create accurate reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Prodigy Program

Religious Institutions

### "Fellowship One is clunky"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

February 10, 2021

It worked as a minimal tool, but never met expectations for what we needed as an org.

Pros

I've worked with resource management software before and this works as a way to manage data in a simple, easy-to-understand manner.

Cons

This software is intended to track information and data, but lacks any user friendly option including the ability to mass-upload your data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Deborah T.

Office Manager

Non-Profit Organization Management

### "Worst program ever!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 28, 2021

We aren't solving any problems with F1. In fact, it's creating problems for those of us who have to work with the program. It was supposed to be wonderful, helping us grow our community of believers, keeping our ministers up to date with the membership, etc., etc., etc. It hasn't helped with anything. Nada. Fellowship One doesn't create fellowship, but it will, however, create stress levels that will have you searching for Xanax. Save yourself the trouble and the expense and get another program.

Pros

The only positive I can say about this software is that I can look up addresses and phone numbers with relative ease. I could do this just as easily with a pictorial directory, and with a lot less headache.

Cons

There's not enough space for me to list my complaints about F1! It is by far the hardest program I've ever had to work with, and after three plus years, I still don't know how to get a decent report. When we signed up for the program, we were told that most churches have a "dedicated" F1 person, but "anybody can learn", right?! Wrong!! Thankfully we have a retired member of the church who understands databases and we are constantly having to call him for help. No one in the office gets this program. And trying to get help from the support staff at F1 is a joke. We don't even speak the same language, although we're all speaking English. I hate calling support because it's so frustrating. Unless you have someone in your office who understands databases, then don't waste your time and money. And never ask your secretary to take on this program. She or he already has enough on their plate.

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

Fellowship One was supposed to be the best! It was supposed to help us move more into the digital age by connecting programs and apps, and blah, blah, blah, but that hasn't worked because we can't even get beyond the basics! This is a very expensive program, so we're putting out major bucks for very little gain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Santi K.

Pastor

Religious Institutions

### "Not as intuitive as expected"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 25, 2020

Using the search function could be somewhat difficult (or not intuitive). This basic function needs to be rethought and optimized. As this software helps to manage and communicate with church members, it would be very nice to have the texting feature as a part of the basic F1 package.

Pros

The interface is simple but it looks ok and the information displayed after you log in is helpful since it provides a snapshot of what's going on in your congregation.

Cons

I believe the F1 announcement feature (main screen) should be eliminated. Any F1 announcements or any other communications that are not strictly related to the customer's business should take place outside of this software (i.e. by mail, text, etc.).

Switched from

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kenton S.

Director of Operations

Religious Institutions

### "FellowshipOne"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 9, 2020

No one on our team likes anything about FellowshipOne.

Pros

I find it clunky and poor at best. It does accomplish the basics.

Cons

Customer service is non-responsive and poorly informed. The system has become antiquainted.

Switched from

[Shelby Arena](https://www.capterra.com/p/175655/Arena/)

It was made before my time on staff. I would not have made this switch.

Reasons for choosing FellowshipOne

Unknown

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Josh D.

Pastor

Religious Institutions

### "Fellowship One Fell Behind The Times"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

April 18, 2020

I haven't used FellowshipOne since January 2018, but at that time, the software was not only expensive compared to alternatives, but felt old and not very user friendly.

Pros

The software provided the ability to track and manage multiple data points such as membership data, contributions, Kids Check-in, and more

Cons

The user interface seemed really old in its format. The reports featured required technical support almost every time.

Reasons for choosing FellowshipOne

We switched from FellowshipOne as soon as we identified and tried a better software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Susan R.

Database Administrator

Religious Institutions

### "Easy to Use - Great features"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2020

Overall - this has been a great church management software. Data is easy to enter and profile information is easy to view at a glance. There is a bit of a learning curve with reporting, but that is to be expected with any software that is new to you.

Pros

Customer service is great - you can speak to a real human being and problems are solved quickly. The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good. Web forms are easy to create; Insights feature is a major plus.

Cons

The major drawback is that mass texting is not included in the Premier version. Also, assimilation process is lacking some functionality. iOS check has some challenges.

Switched from

[Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/)

Elexio Deluxe phased out

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Reasons for choosing FellowshipOne

Overall appearance, cost, functionality, reporting, customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Christiana F.

Administrator

Non-Profit Organization Management

### "Dated & Complicated"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

December 17, 2019

As someone who participated in every demo presentation and helped customize F1 to our needs, I understood and could easily use/manage F1. However, a main reason we wanted to implement this software was to get team leaders and members connected to it as well, which is where the difficulty came in. Unless you're a very frequent user, F1 is difficult to navigate and therefore did not help us accomplish our goal of having many people interacting with it.

Pros

When working with larger quantities of groups or peoples, you were able to apply a mass action which saved a lot of time. The authorization settings were customizable from person to person which was helpful for our pastors, leaders and staff.

Cons

The amount of functionalities the system had sometimes felt like too many and yet it was still difficult finding what you need. The language throughout the software isn't easily understandable unless you were in the setup demos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230779/Fellowship-One/reviews/)

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