# FellowshipOne Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FellowshipOne Software - reviews, pricing plans, popular comparisons to other Church Management products and more.

Source: https://www.capterra.com/p/230779/Fellowship-One

---

# 

 FellowshipOne Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FellowshipOne

## What is FellowshipOne?

Church management software by FellowshipOne is designed to assist churches and other related organizations with structuring and managing all aspects of daily operations, all in one cloud-based, integrated platform. Benefits: -Greater Management – Automate & streamline member data management -Greater Communication – Connect via phone, text, email -Greater Flexibility - Foster generosity -Greater Savings - Financial software to manage growth -Greater Visibility - Attract new members -And more.

## What is FellowshipOne used for?

[Church Management](https://www.capterra.com/church-management-software/)[Church Accounting](https://www.capterra.com/church-accounting-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 140 user reviews

Reviews sentiment

Positive

52%

Neutral

28%

Negative

20%

Pros & cons

Comprehensive church operations platform

Complex and confusing reporting tools

Outdated and unintuitive interface

Starting price

$20

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FellowshipOne

3.4 (140)

VS.

[4.9 (162)](https://www.capterra.com/p/184192/Chmeetings/reviews/)

Starting Price

$20

per user, per month

Starting Price

$12

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.1 (140)

Ease Of Use

4.8 (864)

Value For Money

3.0 (85)

Value For Money

4.9 (804)

Customer Service

3.4 (119)

Customer Service

4.9 (812)

## FellowshipOne alternatives

[4.5 (187)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (912)](https://www.capterra.com/p/2670/Church-Windows-Software/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.3 (687)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/230779/Fellowship-One/alternatives/)

## FAQs about FellowshipOne

Overview

### What problems does FellowshipOne solve?

FellowshipOne solves scattered church data, manual ministry administration, and missed follow-up by centralizing member records, giving, event registration, attendance, volunteer scheduling, and child check-in. Pastors, administrators, children's ministry teams, and multisite church staff benefit from better visibility into engagement, safer check-ins, targeted communication, and fewer manual updates.

Answer based on 81 reviews

Overview

### Which roles and teams benefit most from FellowshipOne?

FellowshipOne is most used by church leadership, administrative teams, finance staff, and IT administrators who need centralized member and ministry data. Pastors and ministry directors track engagement and coordination, office staff manage records and communications, finance teams oversee giving and reporting, and IT teams maintain system reliability and user access.

Answer based on 134 reviews

Overview

### What company size and specific industries is FellowshipOne built for?

FellowshipOne is designed for churches of all sizes that need an all-in-one online system for administration, visitor follow-up, member services, communication, donations, and volunteer management. It is built for faith-based organizations and church staff managing everyday operations and congregation engagement.

Features and Usability

### What are the key features of FellowshipOne?

FellowshipOne includes core church management features such as contact management, member directory, attendance tracking, and reporting, which reviewers discuss most. Differentiating capabilities include child check-in, online giving, event registration, and small group management, with mobile access and role-based permissions supporting multi-campus churches and staff workflows.

Answer based on 81 reviews

Integrations

### Which third-party tools and platforms does FellowshipOne integrate with?

FellowshipOne integrates with 7 third-party tools: BombBomb, Brushfire, Constant Contact, Mailchimp, ShelbyNext Financials, Text-Em-All, and easyTithe. These connections span email marketing, event management, church financials, text messaging, and online giving, covering several common systems churches use alongside membership and ministry management.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on FellowshipOne?

FellowshipOne offers in-person training, live online sessions, webinars, documentation, and videos. Basic users can learn common tasks with repeatable videos and guidance, but admins, nontechnical staff, and smaller church teams often need more time because the system has a steep learning curve, broad features, and can feel overwhelming at first.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does FellowshipOne offer, and how do users rate the experience?

FellowshipOne offers email/help desk, a knowledge base, and phone support. Users describe support as knowledgeable, helpful, and sometimes quick to resolve issues, especially for reporting questions. Others report slow responses, difficult ticket submission, weak follow-up, and inconsistent experiences during training, implementation, and billing-related problems.

Answer based on 37 reviews

Security

### How does FellowshipOne handle data security and access control?

FellowshipOne uses a centralized, secure database and secure child and event check-in, with role-based permissions tied to specific jobs and assignments for controlled access. It also supports background check processing tied to individual records. Some users note missing activity logs, occasional password-reset friction, and areas where security could be tightened.

Answer based on 11 reviews

Bugs and issues

### Does FellowshipOne have bugs or reliability issues?

FellowshipOne handles core church management tasks well, but many teams report reliability and usability issues in daily use. Church staff often mention check-in glitches, printer disconnects, crashes, and confusing workflows, while some administrators also want better audit trails, stronger self-service tools, and more consistent support when problems appear.

Answer based on 31 reviews

## Pros and Cons

Comprehensive church operations platform

83% positive reviews out of 64

Most reviewers describe church management as efficient for organizing members, ministries, communications, and multi-site activities.

Complex and confusing reporting tools

71% negative reviews out of 38

Most reviewers indicate reporting is overly complicated, difficult to customize, and challenging for finding or formatting needed data.

Outdated and unintuitive interface

85% negative reviews out of 26

Most reviewers report the user interface is outdated, cluttered, and not user-friendly, making navigation difficult.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Religious Organizations

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Primarily serving churches and religious organizations

Membership Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Small Group Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Organize members and schedule recurring small group meetings

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Accounts Payable

Track money owed to a company's creditors/suppliers

FellowshipOne 87 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Accounting functionality within the system, not requiring integration with third-party tools

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Secure process of tracking children during activities

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Software specialized for non-profit organizations

Primarily serving churches and religious organizations

Store, manage and track all forms in a centralized location

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Centralized accounting record which tracks all financial transactions

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Contact members listed in the database through email, SMS, social, phone, etc.

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Manage and support multiple locations

Online calendar of upcoming events/activities viewable to members and visitors

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Organize members and schedule recurring small group meetings

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track visitors and purpose of visits

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Coordinate and schedule the flow of services, plan musical selections, and assign team members

Get Advice

We can help you find the software with the features you need.

Features

3.3 (116)

3.3

Based on 116 reviews

## Pricing

Value for money

3.0 (85)

Basic

$20.00

Value for money

3.0 (85)

3.0

Based on 85 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

easyTithe](https://www.capterra.com/p/224879/easyTithe/)[

ShelbyNext Financials](https://www.capterra.com/p/224954/ShelbyNext-Financials/)[

Brushfire](https://www.capterra.com/p/154387/Brushfire/)[

BombBomb](https://www.capterra.com/p/117295/BombBomb/)[

Text-Em-All](https://www.capterra.com/p/123478/Text-Em-All/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (119)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (119)

3.4

Based on 119 reviews

## User reviews

Overall rating

3.4

Based on 140 reviews

Filter by rating

5(22)

4(51)

3(38)

2(20)

1(9)

Mentioned topic

Sorted by most recent

AM

Ann M.

Dir - Donor Development

Religious Institutions

### "FellowshipOne"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 15, 2023

Pros

Ease of use was great. Recordkeeping was great.

Cons

Extremely too expensive for our budget.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Joel F.

HR Manager

Non-Profit Organization Management

### "Out of date"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 22, 2023

Pros

Deceit database. Nothing special and looks old.

Cons

OLD SCHOOL. Hard for staff to get into and to use. Stuck in the 90s

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

shelley s.

Staff Accountant

Religious Institutions

### "Cumbersome for the Average User"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 14, 2021

Fellowship one is a good experience for the data manager but for the users and lay leaders in our organization it proved to be too difficult and time consuming.

Pros

Fellowship one is completely customizable and you can run reports any way you need to. The reporting function is the best of any software I have used.

Cons

The reporting function although the best is very cumbersome to use and it takes someone skilled in data and databases to create accurate reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Prodigy Program

Religious Institutions

### "Fellowship One is clunky"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

February 10, 2021

It worked as a minimal tool, but never met expectations for what we needed as an org.

Pros

I've worked with resource management software before and this works as a way to manage data in a simple, easy-to-understand manner.

Cons

This software is intended to track information and data, but lacks any user friendly option including the ability to mass-upload your data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Deborah T.

Office Manager

Non-Profit Organization Management

### "Worst program ever!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 28, 2021

We aren't solving any problems with F1. In fact, it's creating problems for those of us who have to work with the program. It was supposed to be wonderful, helping us grow our community of believers, keeping our ministers up to date with the membership, etc., etc., etc. It hasn't helped with anything. Nada. Fellowship One doesn't create fellowship, but it will, however, create stress levels that will have you searching for Xanax. Save yourself the trouble and the expense and get another program.

Pros

The only positive I can say about this software is that I can look up addresses and phone numbers with relative ease. I could do this just as easily with a pictorial directory, and with a lot less headache.

Cons

There's not enough space for me to list my complaints about F1! It is by far the hardest program I've ever had to work with, and after three plus years, I still don't know how to get a decent report. When we signed up for the program, we were told that most churches have a "dedicated" F1 person, but "anybody can learn", right?! Wrong!! Thankfully we have a retired member of the church who understands databases and we are constantly having to call him for help. No one in the office gets this program. And trying to get help from the support staff at F1 is a joke. We don't even speak the same language, although we're all speaking English. I hate calling support because it's so frustrating. Unless you have someone in your office who understands databases, then don't waste your time and money. And never ask your secretary to take on this program. She or he already has enough on their plate.

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

Fellowship One was supposed to be the best! It was supposed to help us move more into the digital age by connecting programs and apps, and blah, blah, blah, but that hasn't worked because we can't even get beyond the basics! This is a very expensive program, so we're putting out major bucks for very little gain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Santi K.

Pastor

Religious Institutions

### "Not as intuitive as expected"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 25, 2020

Using the search function could be somewhat difficult (or not intuitive). This basic function needs to be rethought and optimized. As this software helps to manage and communicate with church members, it would be very nice to have the texting feature as a part of the basic F1 package.

Pros

The interface is simple but it looks ok and the information displayed after you log in is helpful since it provides a snapshot of what's going on in your congregation.

Cons

I believe the F1 announcement feature (main screen) should be eliminated. Any F1 announcements or any other communications that are not strictly related to the customer's business should take place outside of this software (i.e. by mail, text, etc.).

Switched from

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kenton S.

Director of Operations

Religious Institutions

### "FellowshipOne"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 9, 2020

No one on our team likes anything about FellowshipOne.

Pros

I find it clunky and poor at best. It does accomplish the basics.

Cons

Customer service is non-responsive and poorly informed. The system has become antiquainted.

Switched from

[Shelby Arena](https://www.capterra.com/p/175655/Arena/)

It was made before my time on staff. I would not have made this switch.

Reasons for choosing FellowshipOne

Unknown

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Josh D.

Pastor

Religious Institutions

### "Fellowship One Fell Behind The Times"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

April 18, 2020

I haven't used FellowshipOne since January 2018, but at that time, the software was not only expensive compared to alternatives, but felt old and not very user friendly.

Pros

The software provided the ability to track and manage multiple data points such as membership data, contributions, Kids Check-in, and more

Cons

The user interface seemed really old in its format. The reports featured required technical support almost every time.

Reasons for choosing FellowshipOne

We switched from FellowshipOne as soon as we identified and tried a better software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Susan R.

Database Administrator

Religious Institutions

### "Easy to Use - Great features"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2020

Overall - this has been a great church management software. Data is easy to enter and profile information is easy to view at a glance. There is a bit of a learning curve with reporting, but that is to be expected with any software that is new to you.

Pros

Customer service is great - you can speak to a real human being and problems are solved quickly. The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good. Web forms are easy to create; Insights feature is a major plus.

Cons

The major drawback is that mass texting is not included in the Premier version. Also, assimilation process is lacking some functionality. iOS check has some challenges.

Switched from

[Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/)

Elexio Deluxe phased out

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Reasons for choosing FellowshipOne

Overall appearance, cost, functionality, reporting, customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Christiana F.

Administrator

Non-Profit Organization Management

### "Dated & Complicated"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

December 17, 2019

As someone who participated in every demo presentation and helped customize F1 to our needs, I understood and could easily use/manage F1. However, a main reason we wanted to implement this software was to get team leaders and members connected to it as well, which is where the difficulty came in. Unless you're a very frequent user, F1 is difficult to navigate and therefore did not help us accomplish our goal of having many people interacting with it.

Pros

When working with larger quantities of groups or peoples, you were able to apply a mass action which saved a lot of time. The authorization settings were customizable from person to person which was helpful for our pastors, leaders and staff.

Cons

The amount of functionalities the system had sometimes felt like too many and yet it was still difficult finding what you need. The language throughout the software isn't easily understandable unless you were in the setup demos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230779/Fellowship-One/reviews/)

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