# Page 3 | FellowshipOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is FellowshipOne the right Church Management solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230779/Fellowship-One/reviews --- FellowshipOne 3.4 (140) [View alternatives](https://www.capterra.com/p/230779/Fellowship-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of FellowshipOne ## Showing most helpful reviews Showing 51-75 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Chief Operations Officer Used the software for: 2+ years ### "Love Hate Relationship" June 26, 2018 4.0 made church member management so much easier! Pros Great database with lots of features to help keep up with church members, families,giving, etc. Probably the best of its kind! Cons You will need lots of training on how to efficiently use this program. It does sometimes do things that don't make sense. But thankfully there customer service reps are very knowledgeable and helpful. If you aren't super techy, this program might be a little challenging. Review Source Earle K. IT Support Specialist Used the software for: 2+ years ### "Used to Check-In participants for kids ministry" February 2, 2018 3.0 Easy check-in for Childrens Ministry. Pros The (Check-In) application is easy to install. We use it to check in kids for the children's ministry elevating security. Cons The application is only available for PC. It will not run on a Mac, which is problematic for mobile checkin. There is talk of offering an iPad port of the application, but that will be at a higher cost, so would not be worth it. Review Source AB Ann B. Database Administrator Used the software for: ### "Great product and awesome staff!" June 2, 2010 5.0 I would recommend the product and the team. Great tool to help your church and your staff to build the kingdom of God. F1 is consistently improving and upgrading the system. Working with them has been a rich rewarding experience. Pros We are a large church with a weekend attendance of 6 to 8 thousand and currently have four campuses in two states. As we grew it became more and more difficult to keep good information on our congregation in order to serve them best. With Fellowship One we now share all information between all our pastors in a quick timely manner. We can tell at a glance who may have fallen down in their attendance, giving, etc or if there has been a recent hospitalization in their family therefore may need a call to see if everything is well with them. Great tool for scheduling and tracking volunteers and small groups. You may make some or all of this confidential and still be able to use volunteers to do data entry without access to the confidential areas. It has been a great experience working with all the staff at Fellowship Technologies. Cons My only negative is that there are so many reports, well over 1,000, that I have trouble sometimes finding just the report that will give me the information the I need. The ones I use all the time I save to My Reports but sometimes I need a little different criteria. They are always willing to help with a report but I just don't always have the time to wait. The pros definitely out weigh the cons in every way. Review Source DC Dennis C. Senior Pastor Used the software for: ### "Poor Expectations - but powerful system" November 17, 2012 3.0 I would recommend F1 but with high caution. Make sure you have a point person that is highly computer literate. Be very patient... I gave 5 stars to "Meets our needs" on the premise that eventually when we get all our questions answered - it will meet our needs. That's why we chose F1. Pros This software is very feature rich and capable. It has resolved some of our immediate needs with check-in for kids, contributions, and mobile app for access to our data base as well as our small groups. When you read my cons please don't think I would not choose F1 again. I am just highly displeased with how they set expectations and how they train. Cons They do a very poor job of setting expectations. While the system is capable of a lot of features...good luck figuring them out. They are very limiting on what they will show you during implementation of the product. We also paid for the certification training and even that is limited to what information they will release to you. It seems that their attitude is "You need to figure it out". They do host a one hour weekly call for Q&A, but that's still not satisfactory to us. I can't even send an all church email out!! Something that should be the simplest process is cryptic at best to figure out. If something isn't working you have to submit a trouble ticket. There is no customer service line. They should have a customer service line for those who have paid the $700 fee for training and certification. Review Source CU Connie U. Financial Secretary Used the software for: ### "I can't believe the other ratings!" November 30, 2012 2.0 Unfortunately, the perfect CMS system does not seem to exist. We are not pleased with this system and are using bits and pieces from other systems right now that work better, while looking into a replacement system. I would not recommend this system unless you have Tech savvy people working on your staff. The typical church secretary will be pulling her hair out trying to spit out any kind of report. Pros It is a powerful database that offers many options. Cons Because of the great functionality, it can be quite frustrating to learn. We felt the training very poor and overwhelming, never mastering the system. It's a fragmented system that is often being upgraded. Therefore, we are constantly relearning it. Also,the reports are often changed or replaced. Once we find a report we like, it's replaced with a new one. It is VERY difficult to figure out the fields you need and it takes a lot of time to come up with a new one. Customer service is almost NONEXISTENT. Imagine waiting on hold over 20 minutes. When someone answers, they usually have the excuse that they don't really work in that area, they are just helping out because they are unusually busy right now (almost every time we call). Then they cannot answer your question, but will put a ticket in for you and someone will get back to you. Rarely does someone get back to you. If they do, they give you a stock answer they got from a list, as the answer does not answer your question. Review Source LS Linda S. Ministry Assistant Religious Institutions Used the software for: 2+ years ### "User Friendly Access to your Member Database" August 15, 2019 5.0 This company understands the meaning of "Service Industry". They truly serve their customers and are constantly adding enhancements that bring efficiency to the workplace. Pros The thing I like most about this software is the Ease of Use and training support. Cons Since the new CEO came on board, I have experienced a great improvement in training and communication. Review Source VR Verified Reviewer Creative Director Non-Profit Organization Management Used the software for: 1-2 years ### "Not what we expected" February 13, 2019 3.0 Pros The real best database size is nice. Also the pricing for specific tears was something we found beneficial as we were not a mega church Cons The integration with the other software is has been a bit challenging. It has also not been super user-friendly for the processes we’ve wanted to use it for. We would love to see a much more user-friendly interface when it comes to event registration, sign-ups and things like that. Also a more functional iPad option would be good Review Source VR Verified Reviewer Host Team Pastor Used the software for: 2+ years ### "Best ministry database available, but not as scalable " February 6, 2018 4.0 Pros Fellowship One can contain so much useful data! Every year we mine more information we didn't realize was available to us because the data is more rich over time. Cons The more data that goes in, the harder it gets to run reports for larger churches and organizations. The user interface also feels cluttered. Review Source TC Timothy C. Owner Computer Software Used the software for: 2+ years ### "Mr" June 7, 2017 4.0 It provides a good foundational system for all church data to be captured and stored. Pros You can do a lot with this system and it spans the entire church, from infants all the way through adults and small groups. Tracking people's activities among all the different activities helps you better understand what you are doing right and what needs work. Cons Reporting is lacking (why collect all of that data if you can't get good information out), as is the rules surrounding specific activities. You end up creating workarounds for a number of different areas just to get most of what you want out of the system. Review Source VR Verified Reviewer Production & Media Manager Religious Institutions Used the software for: 2+ years ### "At one point, F1 might have been an impressive platform for churches to manage their database." June 21, 2018 3.0 Pros Not much. It's better than software that sits on someone's computer and the platform itself is pretty reliable. Cons They've done a terrible job with keeping up with the times. Planning Center pretty much slays them on every feature. Review Source AJ Ana J. Contributions Specialist Used the software for: 2+ years ### "Helpful database" March 21, 2018 3.0 Pros After exploring other databases, I appreciate the user friendliness of Fellowship One. The user face was easy to read and navigate. Cons Fellowship One served us well for many years, but were not able to take us to the level we needed out of our database. Over the last two years, several large issues came up that never seemed to be resolved by management and caused us to move to another database. Review Source VR Verified Reviewer Owner Used the software for: 1-2 years ### "I found myself NOT logging in. It was just too difficult to use." February 6, 2018 3.0 Having a hub for our volunteers. Pros I liked that our church had "a" system for us to use. Especially as a volunteer, I felt it important for all of us to have a hub to get forms, messages, etc. Cons It was just too difficult to use. The logging in process changed, and then I couldn't use a past password. The mapping of the site and searching for something was just hard. Review Source GE Gail E. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Powerful But Not Very User-Friendly" April 8, 2015 3.0 Pros Fellowship One is a tremendously powerful tool that meets most of the needs we have for our church database. We are able to track an infinite number of details related to each person in the database. Recently, we began using F1 to allow our church members to search and find a small group, then sign up - all online. I am still learning all the ways we can use F1. Cons The most frustrating aspects of F1 are: 1) It doesn't have a mobile interface for online registrations - and online registration is a huge part of how we use F1. We have begun using a third party app that integrates with F1 so that our online registration process is mobile friendly. 2) F1 is not very user-friendly and they don't offer easy-to-find support. This is the most difficult aspect of the product. Review Source SK Santi K. Pastor Religious Institutions Used the software for: 6-12 months ### "Not as intuitive as expected" June 25, 2020 3.0 Using the search function could be somewhat difficult (or not intuitive). This basic function needs to be rethought and optimized. As this software helps to manage and communicate with church members, it would be very nice to have the texting feature as a part of the basic F1 package. Pros The interface is simple but it looks ok and the information displayed after you log in is helpful since it provides a snapshot of what's going on in your congregation. Cons I believe the F1 announcement feature (main screen) should be eliminated. Any F1 announcements or any other communications that are not strictly related to the customer's business should take place outside of this software (i.e. by mail, text, etc.). Review Source TR Tyler R. Minister Religious Institutions Used the software for: 2+ years ### "Fellowship One" December 9, 2016 4.0 I have use fellowship one for several years with several different organizations, It is a dated software in my opinion. The GUI is old and inefficient, however, it does have a good array of features, and tons of features you may never need or know exist because of the complexity of the program. However, I still found the software very useful despite the outdated GUI Pros I like the wide array of features. Cons The GUI is outdated and somewhat difficult to use. Review Source sS shelley S. Staff Accountant Religious Institutions Used the software for: 2+ years ### "Cumbersome for the Average User" June 14, 2021 5.0 Fellowship one is a good experience for the data manager but for the users and lay leaders in our organization it proved to be too difficult and time consuming. Pros Fellowship one is completely customizable and you can run reports any way you need to. The reporting function is the best of any software I have used. Cons The reporting function although the best is very cumbersome to use and it takes someone skilled in data and databases to create accurate reporting. Review Source SG Sarah G. Children's Director Used the software for: 2+ years ### "Fellowship One was a great experience while it fit the needs of our organization." December 8, 2017 4.0 Pros It was easy to track people and get information on individuals in our ministry. It provided consistent data and made communication easy. Cons There were certain data trends that we wanted that were difficult to track using this program. It also didn't serve our needs of being able to integrate with our other platforms. Review Source NN Neil N. IT Manager Used the software for: ### "A Well Focused Product" June 30, 2011 4.0 Compared to just a few years ago, churches are being spoilt for choice in the ChMS marketspace. They all have their pros and cons, but as an innovator among their peers, Fellowship One should be on your final short-list Pros The F1 tag line is "You were called to serve people, not software" and that's true of the product. There is a richness of features that allow church staff to track and communicate people as they make enquiries and participate in groups and activities. Fellowship Tech also have great communications with their customers, posting up road-maps (for new features), providing training, whitepapers and best practice documents. They also run free webinars and have an annual conference (in the US) all aimed at helping churches maximise the potential of the product. In short their focus is on helping customers achieve their goals, rather than using customers to make sales Cons With us being based in Australia and F1 being based in the US, being in different timezones can be an inconvenience when trying to get support or when they schedule out-of-hours maintenance. Also being a hosted SaaS solution you can be at the mercy of the Internet at times and responsiveness can suffer. Review Source Danelle T. Practice Administrator Used the software for: 2+ years ### "Used for 2 years with our church" September 18, 2017 4.0 Pros Great for tracking members and groups. easily access with cloud based data so we can use from home or church. Cons Would be nice to have a scan and enter feature. Also, the reports are cumbersome and more filters/options/breakdown would be beneficial. Review Source JS Joshua S. Ministry Leader Used the software for: 2+ years ### "Fellowship One has help to streamline our church ministries. " January 25, 2018 4.0 Pros This software has given us an easy way to keep track of our church and it's various ministries. Keeping constant contact with our congregation and guests is made easy. Cons It has a lot of functionality, but can be a little complex for our team to fully use the program easily. Review Source TC Todd C. Controller Religious Institutions Used the software for: 2+ years ### "Fellowship One has been good to us but we are moving on" March 18, 2015 2.5 Pros It's a complete church management software system that has grown with us over the years. As we grew, Fellowship One was able to handle our growth. Cons Their report writer is really lacking for our needs. There has even been times where two different Fellowship One reports were to have the same results, but the two reports gave me different results. That was very troubling. Also, recently their response time to support tickets has been very slow. Review Source CC Cheri C. Executive Director Religious Institutions Used the software for: 2+ years ### "Fellowship One - trying to do too much" January 6, 2017 3.0 I have used this software for 6+ years and still can't figure parts of it out. It has a lot of bells/whistles and it does deliver the goods but so confusing sometimes. Pros It does hold a lot of information and offer a lot of options. Cons It's not intuitive and the reporting is hard to work with. Review Source RH Rob H. Sr. IT Director Non-Profit Organization Management Used the software for: 2+ years ### "One of the more comprehensive Church Management Systems but innovation has slowed since acquisition" November 9, 2017 3.0 Handles our church membership, small groups, event registration and giving needs Pros Improved their stability with Data Center upgrade. Mobile app development. Handles financial giving and event registrations. Manages small groups. Modular based. Cons Too many layers with multiple screens when adding new families. Label printing options too limited. Needs better customization of input screens, reporting and troubleshooting steps (printing). Would be great if you could send Factory Reset codes directly from the app based on the printer you're using. Would be great to make this client-less and webrtc. Review Source NJ Natalie J. Administrator Used the software for: ### "Review by One Life Church" July 1, 2011 4.0 I definitely recommend Fellowship One to other churches. It can help you manage your communications, volunteers, are various ministries in one unified software. The Fellowship Tech staff are quick to respond to issues and provide excellent training. Pros With the variety of features offered, Fellowship One provides our church with a unified way of communicating to our church attenders and implementing programs with efficiency. It also provides easy integration of volunteers into administrative capacities. The check-in feature that is offered with it is unmatched in it's ability to help churches provide safety for our littlest members while at the same time track ministry effectiveness. Cons Fellowship One is a bit of a learning curve. There are complicated steps to creating forms, activities, etc. that, for a small church staff, can seem overwhelming. It can also be hard to get buy-in from some of the staff members because of the lack of ease of use. Would love to see improvement in this area. However, Fellowship One provides excellent training opportunities to help get users up to speed on the software. Review Source LK Leah K. Graphic Design Non-Profit Organization Management Used the software for: 2+ years ### "Great To Keep Track of Attendees for Churches" December 20, 2018 4.0 Love the idea behind it, and you can get as organized (or disorganized) as you choose to. This has been a helpful tool with our email newsletters that we can customize for people who need to know certain information in our church. Pros I really like the database feature where you can basically customize and organize people into groups so it is easier to contact and connect with them in a way that relates to them personally. Cons Sometimes figuring out how to find a certain grouping of people or a "People Query" can be difficult if not everyone using the database has the same way of inputting information. Review Source Similar Products Featured ## Related categories [Church Management](https://www.capterra.com/church-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.