# Page 4 | FellowshipOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is FellowshipOne the right Church Management solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230779/Fellowship-One/reviews --- FellowshipOne 3.4 (140) [View alternatives](https://www.capterra.com/p/230779/Fellowship-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of FellowshipOne ## Showing most helpful reviews Showing 76-100 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB John B. Technical Director Non-Profit Organization Management Used the software for: 2+ years ### "Fellowship One" January 16, 2019 4.0 Overall, my experience with Fellowship One has been positive. But it seems to be playing catch-up to the competition. Pros Fellowship One has exhaustive resources - you can do almost anything with it. It's a very feature-rich CRM. Cons Because there are so many features in F1, it can be very hard to navigate. It's not intuitive. And the reporting is very powerful, but very confusing. Review Source HR Holly R. Controller Religious Institutions Used the software for: 2+ years ### "F1 from a Finance Manager point of view" March 18, 2015 4.5 Pros I can get reports that give me what I need to know and can manipulate those for just the information I need. I also really like the giving module - with the batch scanner - really fast, intuitive, and easy to administer. We aren't there yet, but when we are it will be easy to segregate check scanning from posting. I can also say that each time they make upgrades to the program, I am impressed with the improvements. It seems like F1 "gets it". Cons It is difficult to figure out how to enter a ticket to receive support. I wish they would streamline this process. Review Source VR Verified Reviewer eCademy Teacher Religious Institutions Used the software for: 2+ years ### "An excellent software to use for church data!" August 16, 2018 5.0 Overall, it's great! Easy to use and reliable! Pros I liked that it was easy to use and it was always consistent. We didn't have many issues or technological problems using it. It was great and reliable! Cons Although it was great for tracking church data and information, there wasn't necessarily a level of efficiency compared to other softwares I've used that have more functionality. Review Source BH Brandon H. Finance Analyst Used the software for: 2+ years ### "We used FellowshipOne for many years as our primary database." March 1, 2018 4.0 Pros FellowshipOne was really the first industry leader in church database systems. Others have risen up and potentially surpassed it, but F1 still has a lot to offer. I'd say the best thing about it is how it can be all-inclusive - database, kids ministry check in, volunteer check in, contributions, etc. Review Source VR Verified Reviewer Manager, Travel and Events Religious Institutions Used the software for: Less than 6 months ### "Can Be Difficult to Use" January 21, 2019 4.0 We have moved to another software due to the lack of ease of use. Pros This software has a lot of the functions we need as a church, they are just not user friendly. Cons It can be difficult to navigate. Features are not very user friendly. Review Source KD Keri D. Volunteering Religious Institutions Used the software for: 1-2 years ### "Many Stumbles Lately" April 24, 2017 3.0 Pros Easy to set up new members, add them to groups and classes. Plenty of space for comments and the ability to transfer a volunteer from one group to the next. Cons I seem to be kicked out of the program quite a bit along with the program being very slow at times (Monday mornings especially). Review Source CM Chris M. Inventory Mgr Used the software for: 1-2 years ### "FellowshipOne is a great software for small groups who are just beginning with data reconciliation." May 11, 2018 4.0 This software allowed me to visually see the team and rosters and have the accessibility to personal contact information to engage with people and grow teams. Pros FellowshipOne has great flow from church related fields to personal information. It was easy to navigate regarding data flow and entry. Basic reporting was simple to run to evaluate team health and volunteer rosters/schedules. Cons Reporting was limiting. In the event you are looking for an extensive or intensive report to pull from various fields within, you will be required to pull multiple reports and merge the fields as needed. This does create large opportunities for errors or incomplete data. Review Source SR Scott R. Data Systems Director Used the software for: ### "Mixed feelings" August 19, 2015 2.0 Fellowship One is built for large scale churches with multiple campuses. We are a smaller church with about 500 regular attenders a week and about 1500 total people in our system. There are so many options that we do not need. Also, it frequently stops working altogether, giving you an error code. This code would be useful if you could talk to someone in a timely manner, but you can't. Customer service is perhaps the worst I have ever encountered with any company. The system itself is not very user friendly, a person has to watch videos and train for hours just to know how to use it. Can't recommend Review Source Response from Ministry Brands August 21, 2015 Thank you Mr. Robinson for taking the time to provide honest feedback. Your feedback is paramount to helping us provide the best experience possible to our customers. Per your comments, we have notified senior personnel to address customer service response and have initiatives to make our Fellowship One certification programs more visible to customers. You will be receiving an e-mail shortly with a new Account Management contact. We sincerely apologize for any inconvenience this has caused. Again, thank you for your patience and taking the time to provide feedback. Your input is vitally important to helping us improve the customer experience. JS Johann S. IT Director Non-Profit Organization Management Used the software for: 2+ years ### "There is no lower score" July 31, 2018 1.0 Absolutely nothing. Pros There is nothing good about this product or organization. Really bad service, support and logistics. Stay away. Cons This is a terrible product with some of the worst customer service in existence. The product is clunky and overly complicated. It is counter to what a real CRM should be. From sales to customer service, the experience with F1 and ministry brands is bad. You are constantly having to pursue them and their staff is rude. Look at Hubspot or Planning Center for a better experience. Review Source CD Christooher D. CIO Real Estate Used the software for: 2+ years ### "Great for your membership" December 4, 2018 5.0 Pros Keeps all our membership information in one place. Cons Doesn't work with certain barcode printers. Review Source SV Susan V. Facility Coordinator Religious Institutions Used the software for: 2+ years ### "Very user friendly" May 2, 2019 5.0 Pros It is so easy to enter a new congregant, track their attendance, tithing, volunteer positions and so much more! Cons I found it a little difficult to learn all the nuances of the report building but once I did it enough times, it all made sense. Review Source CL Cynthia L. Senior Analyst Used the software for: 2+ years ### "All Things Church in 1 Place" April 26, 2018 3.0 Pros It covers the entire spectrum of things needed to manage the day-to-days as well as the one-offs. You can manage membership, tithing, event sign-ups, attendance, etc. all in one place. It also connect to other applications well - i.e. finance tools for tithes / budgeting Cons It's not as functional as I would like. Tracking attendance is rogue and not user-friendly. It's also prone to error and doesn't allow for on-stop member adds. Review Source DZ Donna Z. Administrator Religious Institutions Used the software for: 2+ years ### "Great for smaller organizations" July 19, 2019 5.0 It was great until we grew seemingly too big for it Pros It was easy to use, straightforward and an excellent data base for keeping records of all attendees. Cons It didn't have the capacity to grow with us when we grew larger than 10,000 members Review Source NS Nancy S. Office Admin Used the software for: 2+ years ### "Not User Friendly" February 2, 2017 1.0 It is very difficult to get any reports that you want. Too many listed and not very clear exactly on what the report will give you. Customer Support many times just sends you to a link to a video to watch to try and help you figure out what you are trying to get a report on but it still doesn't help. There are alot of things the software offers if you are a computer tech and can figure it all out. I would not recommend this unless you like to try and figure it out like a puzzle. Pros Easy to enter a person in the system. Cons Reports are very difficult to figure out and still haven't and we have used this software for at least 3 years. We are looking for a more user friendly software that any staff person could use without major training and even then have difficulties. Setting up Small groups attendance is not user friendly either. Just frustrating all the way around. Review Source HS Hannah S. Executive Assistant Used the software for: Less than 6 months ### "Couldn't Ask for Anything More" February 21, 2019 5.0 Pros Honestly, you couldn't ask for anything more than what Fellowship One offers. It has everything in one place! From logged e-mails, to reports, to creating groups for your people, it is truly the best software of its kind and extremely user friendly. Cons It's hard to think of cons for Fellowship One. It literally does everything! It doesn't communicate with a planning software with volunteers-- that would be my only con. So you have to enter information in Fellowship One and then again in your volunteer scheduling software. Review Source RL Rachel L. Administrative Coordinator Religious Institutions Used the software for: 2+ years ### "Fellowship One Isn't for Everyone" January 15, 2019 2.0 Fellowship One is a step up from a lot of church databases out there, but there are better for the same cost option. Pros I liked the multiple functions and forms you could run on members in the database. Cons The software was not intuitive and the design was dated and not user friendly. Review Source MB Matthew B. Pastor of Christian Develolment Used the software for: 2+ years ### "Our church has strained in using this as it lacks many functions that many platforms have. " March 9, 2018 3.0 Pros It is a good searchable database for people in our church. And does have a multifunctional element to it for emailing and tracking. There are some things that can be trained on better to improve user use. Cons In emails you can only put on one attachment and it has to be under 1 mb. The first couple years it did not work on iPads or tablet templates. And it overall still has a late 90s early 2000s look. Review Source AR Amanda R. Director Religious Institutions Used the software for: 2+ years ### "User Friendly" July 31, 2019 5.0 This software is easy to consolidate all the profile information for volunteers and childrens check ins! Pros This software is user friendly and easy to manage. Cons The ease of this software to navigate and teach is the best! Review Source DJ Doctor J. Ministry Leader Used the software for: 2+ years ### "We use this at our church to organize our entire staff and membership database." August 9, 2017 4.0 Pros Fellowship One allows us to streamline our growing church. From membership database, marketing, and personnel communications it allows us to do ministry more efficiently. Cons Fellowship One does have a cost to it. For a church on a smaller budget it may not be a good option, however as churches grow and budget allows it can save time and money. Review Source William W. Lead Pastor Used the software for: 1-2 years ### "Fellowship One can really do everything you hope for!" January 16, 2018 4.0 Pros Fellowship One is a very dynamic and thorough program! It has the capabilities to capture every detail you want in relation to your congregation. Cons I do wish the program had a little more ease of use. Maybe include some more shortcuts to access information on the go. Review Source AG Aaron G. Finance Director Used the software for: ### "Streamlines our ministry processes" June 23, 2010 4.0 I would highly recommend this solution as it fully combines data from all ministries into one database. You can access all data for one person or household in a single screen. Activities such as online giving, event registration and small group attendance are automatically posted to the system and no manual process is required. Ultimately, FellowshipOne allows us to do effective ministry without the burdens of manual processes. Pros Consolidates people data across ministry areas Eliminates all manual process related to online giving Allows for online event registration and payment Easily maintain and monitor small groups and their attendance Self Checkin for volunteers and children for weekend services and other events Overall eliminates inefficiencies in data collection and maintenance Cons While reporting is very good, it is often challenging to find the right report without contacting Fellowship Technologies for assistance. Review Source MM Matt M. Technology Director Used the software for: ### "Makes ministry easier" June 29, 2010 4.0 Fellowship Technologies is a great team to work with and I would highly recommend Fellowship One. Pros \* Stable, web based product with no server management time \* Product shows continual improvement in reliability and user experience \* Strong user community support via the Experience website \* Great staff support from the Fellowship Tech team \* Contacts feature has been invaluable in helping us minister to our growing congregation. Cons \* Reporting is muddy and takes more time than it should to get the data you are looking for. \* Interaction with our website needs improvement. Its kind of clunky and not on par with web services available today. \* On the bright side of the cons, there is no doubt to us that Fellowship Tech sees the weaknesses in both of these environments and is making great progress improving them. We are excited about the future! Review Source TM Tracy M. Webmaster & Database Administrator Used the software for: ### "Every Church needs a Church Management System. F1 is the BEST!" September 1, 2010 4.0 Good decisions are usually based on good information. Without a good system to provide that information, most churches are in the dark regarding their people and their ministries. Fellowship One provides an excellent framework of information allowing churches to spend more time doing ministry and less time doing administrative tasks. It's a powerful tool and one which we have grown to very much appreciate! Pros \- Software as a Service (SaaS) - internet based, available anytime, from any computer with an internet connection - No upgrades or software maintenance on the user end - Continuously improving - Feature Rich - Has an API for custom programing - Excellent video training for the users - Excellent customer service - Powerful Query System - Industry leading child check-in system - Efficient Giving system - Integration with existing website And much more! Cons \- The reporting system needs improvement Review Source JF Joel F. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Out of date" August 22, 2023 5.0 Pros Deceit database. Nothing special and looks old. Cons OLD SCHOOL. Hard for staff to get into and to use. Stuck in the 90s Review Source AW Anne W. Elementary School Teacher Used the software for: 6-12 months ### "I mainly used this program for signing kids up for camp. " January 31, 2018 3.0 Our church used it for a long time as it was a great tool to manage a large amount of information, groups, and members. Pros I appreciated the ease of information to those connected to our ministry. Sign-ups were quick, simple, and easy. Grouping of ministries was also simple and easy to manage Cons Printing off reports was never easy; if I needed specific information, getting to it, printing it, and organizing it was a complicated process. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.