--- title: "Abstrakt Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Abstrakt Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more." source_url: "https://www.capterra.com/p/230789/Abstrakt/" page_type: "product" language: "en" --- # Abstrakt Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Abstrakt ## What is Abstrakt? Abstrakt is a Real-Time Call Coaching software that is transforming teams around the globe. We have redefined the Conversational Intelligence market by offering real-time solutions - no more waiting until the call is over to make a change. Abstrakt was specifically designed to be agile and work across your tech stack or video conferencing and dialer technologies. Never lose another deal, worry about being sued due to lack of compliance, or fail to overcome an objection again. ## What is Abstrakt used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Contact Center Quality Assurance](https://www.capterra.com/contact-center-quality-assurance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Abstrakt?[Manage this product listing](https://www.g2.com/products/abstrakt-software/claim_requests/new?auto=true) ## Abstrakt Overview Updated September 2026 AI summary Abstrakt equips businesses of all sizes with AI-driven tools for niche applications, offering guided workflows, playbooks, and specialized capabilities. Its features include live chat, an activity dashboard, real-time analytics, performance metrics, and integration with leading CRM and contact center platforms. Delivered via cloud and desktop options, Abstrakt supports teams seeking advanced AI functionality in their operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Abstrakt 0.0 VS. [5.0 (9)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting Price Contact vendor Starting Price $160 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (561) Value For Money 0.0 (0) Value For Money 5.0 (306) Customer Service 0.0 (0) Customer Service 5.0 (329) ## Abstrakt alternatives [4.8 (5)](https://www.capterra.com/p/147166/Argus/#reviews) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) ## FAQs about Abstrakt Overview ### What company size and specific industries is Abstrakt built for? Abstrakt is designed for businesses in Financial Services, B2B SaaS, Insurance, Staffing & Recruitment, and BPO. The target audience is industry-specific rather than size-specific, making it suitable for organizations operating in these sectors regardless of whether they are small, mid-market, or larger enterprises. Features and Usability ### What are the key features of Abstrakt? Abstrakt offers distinct AI functionality for a niche application, with playbooks and specialized or emerging capabilities for guided workflows. It also includes AI and machine learning, a chatbot, live chat, activity dashboard, real-time analytics, reporting and statistics, performance metrics, search and filter, and third-party integrations. Integrations ### Which third-party tools and platforms does Abstrakt integrate with? Abstrakt integrates with 6 third-party tools and platforms, including CRM and contact center systems such as HubSpot CRM, Salesloft, Convoso, Five9, GENESYS, and RingCX. These catalog integrations cover sales engagement and call-center workflows across core business operations. Getting Started and Support ### What training and onboarding options does Abstrakt offer? Abstrakt provides in person training, live online sessions, documentation, and videos. In person and live online options support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Abstrakt offer? Abstrakt provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or reach support staff, though no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,134 Other Artificial Intelligence (AI) Software reviews Capterra reviewers highlight these as the features buyers value most when choosing a Conversational AI Platform: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Abstrakt supports **Chatbot**, giving teams a direct way to automate conversations and respond to users at scale. However, it does not include **API** or **Lead Capture**. Instead, it offers **Reporting & Statistics** (**54%**), which can help teams track conversation performance and monitor usage trends. Together, these capabilities help businesses manage customer interactions more efficiently while providing teams with clearer visibility into results. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Distinct AI Functionality Have features and use cases that do not fit into existing AI software categories Niche Application Address unique or niche requirements not covered by mainstream software solutions Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Real-Time Analytics Analyze and gain insights into data in real-time Abstrakt 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Distinct AI Functionality: Have features and use cases that do not fit into existing AI software categories - Niche Application: Address unique or niche requirements not covered by mainstream software solutions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Specialized or Emerging Capabilities: Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[ Salesloft](https://www.capterra.com/p/157977/Salesloft/)[ GENESYS](https://www.capterra.com/p/168825/GENESYS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.