# Barracuda Incident Response Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Barracuda Incident Response Software - reviews, pricing plans, popular comparisons to other Email Security products and more. Source: https://www.capterra.com/p/230843/Barracuda-Forensics-and-Incident-Response --- # Barracuda Incident Response Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Barracuda Incident Response ## What is Barracuda Incident Response? Barracuda automatically removes malicious emails from users’ inboxes, post-delivery. Allows admins to search all delivered mail, create incidents, and delete emails from user inboxes with just a few clicks. Incident Response gives admins immediate insight into users who have interacted with, forwarded, or replied to malicious messages, helping you contain threats faster. It prevents future attacks with real-time forensic analysis and community threat intelligence. ## What is Barracuda Incident Response used for? [Email Security](https://www.capterra.com/email-security-software/)[Digital Forensics](https://www.capterra.com/digital-forensics-software/)[SOAR](https://www.capterra.com/soar-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Barracuda Incident Response?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.barracuda.com&name=Barracuda Incident Response) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Barracuda Incident Response 5.0 (1) VS. [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (338) Value For Money 4.0 (1) Value For Money 4.8 (150) Customer Service 5.0 (1) Customer Service 4.8 (181) ## Barracuda Incident Response alternatives [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/168954/Fidelis-Elevate/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [4.6 (237)](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Whitelisting/Blacklisting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Control system access and/or deliverability for applications and email addresses Access Control Regulate who can view information within the system Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Escalation System alerts about the need to escalate an issue or request Barracuda Incident Response 17 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems System alerts about the need to escalate an issue or request Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Import and export data to and from software applications Manage and track all disruptions and incidents Identify phishing emails Streamlining repetitive tasks and activities through automated and predefined workflows Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Discover patch statuses and vulnerabilities Control system access and/or deliverability for applications and email addresses Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FH Forrest H. IT Systems Administrator Hospitality ### "Barracuda Incident Response for Email Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2024 I have had good experience with the product so far and it has reduced the amount of time that I am manually having to deal with incoming sender clock requests, and overall seems to have further reduced the amount of SPAM and malicious emails that are getting to the users inboxes. Pros I like how this product provides an additional layer of security for our email platform, we use this in conjunction with the Email Security product as well as the Cloud to Cloud backup. We like how it will automatically detect incidents and if something suspicious slips by we can have users self report using the Outlook plugin tool. We also like that when reporting a suspicious email, it blocks the user using the rules I setup within Incident Response. Cons So far we have had no issues with it, the only thing I encountered was that the initial setup is a bit tricky but their tech support staff is very helpful and was able to get us setup correctly in no time at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)