Synergy

"A solid option for your growing business"

Overall: Synergy allows us to track our time more effectively and handle client requests with greater speed.

Pros: The ability to see exactly what time and bills are assigned to each invoice is amazing, and really helped the architects understand what my accounting department does.

Cons: The integration with QuickBooks in the US needs some work. This remains a pain point for us. Bills have to be entered twice, and that's time we can't use for something better.

"How I utilise Total Synergy as Head of Operations at Factor PM - project and design management partners"

Overall: My overall experience with Total Synergy has been positive, especially in the areas of accounts, invoicing, and timesheet management. The platform's intuitive design makes it easy to track and manage invoicing, ensuring that everything is accurately billed and nothing is overlooked. The timesheet functionality is streamlined, which helps with maintaining clear records of team hours, making it simple to monitor productivity and ensure proper allocation of resources. The ability to link time entries to specific projects and tasks adds another layer of precision to project accounting, and the software’s integration of these financial features ensures that project budgets and costs are kept in check. Overall, it’s been a highly efficient tool for keeping the administrative side of projects under control.

Pros: Total Synergy is a powerful tool that really stands out for its comprehensive project management features tailored specifically for the architecture, engineering, and construction (AEC) industry. What I like best about it is how seamlessly it integrates project planning, resource management, and financial tracking into one platform. This ensures a smooth workflow and enables efficient coordination across teams. Its ability to handle complex billing structures, track time and costs accurately, and provide clear reporting is crucial for staying on top of both project progress and profitability. The cloud-based collaboration also makes it easier to manage projects from anywhere, ensuring transparency and control at every stage.

Cons: What I like least about Total Synergy, specifically on the accounting side, is the occasional difficulty with syncing it to MYOB AccountRight. While Total Synergy offers robust features for managing accounts and invoicing, the integration with MYOB isn't always seamless. At times, I've experienced issues where the sync doesn't work as expected, leading to discrepancies between the two systems. This can cause delays in reconciling accounts and managing financial records, adding extra time and effort to ensure everything is aligned correctly. Improving this integration would significantly enhance the overall efficiency of managing accounts.

"Synergy has greatly improved the setup of my engineering consultancy business"

Overall: My experience has been really positive and I have been very impressed with how well it has suited my needs. The support and assistance from the support team has been terrific and definitely added to my experience. Having being used to various combinations of management tools in my previous roles, so far it seems Synergy does all that is required without need for additional work-arounds. After launching my business and starting with Synergy, I have spent far more time working on projects than setting up back-end PM tools thanks to Synergy.

Pros: The user interface and, as importantly, the workflows through all aspects of Synergy are clear and intuitive. As founder of a new consultancy, I have found Synergy to capably deal with all aspects of project delivery and performance without need for excessive customisation or use of other tools - this was a nice surprise!

Cons: It feels like Synergy is getting near to a point where there is almost too much function/feature available from the outset.