# Total Synergy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Total Synergy Software - reviews, pricing plans, popular comparisons to other Professional Services Automation products and more.

Source: https://www.capterra.com/p/23086/Synergy-AEC/pricing

---

# 

 Total Synergy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Total Synergy

## What is Total Synergy?

Synergy is a unique cloud-based business and project management software enabling architecture, engineering, and construction design (AEC) businesses to effectively manage their operational business performance and individual jobs to profitability. Replace manual spreadsheets with a single platform for project management, accounting and collaboration.

## What is Total Synergy used for?

[Project Management](https://www.capterra.com/project-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Total Synergy

4.5 (33)

VS.

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

Contact vendor

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (33)

Ease Of Use

4.1 (9,233)

Value For Money

4.4 (26)

Value For Money

4.3 (6,903)

Customer Service

4.7 (31)

Customer Service

4.2 (6,202)

## Total Synergy alternatives

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/23086/Synergy-AEC/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.5 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Multiple Projects

4.3 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

Project Planning/Scheduling

4.4 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Task Management

3.9 (8)

112.50% of 8 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Project Management

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

Progress Tracking

4.3 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Total Synergy 117 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Manage and monitor spending to align with the financial constraints or goals

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Specialized for organizations who focus on commercial projects and processes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Forecast of the expenses necessary for project completion

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Primarily serving architecture, engineering, and construction industry professionals

Specialized for organizations who focus on residential projects

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Ability to handle several projects simultaneously

Create, send, and view electronic invoices

Manage employee salary processes, data, taxes, and records administration efficiently

Level of completion within a task

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Manage and track financials on a project-to-project basis

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Identifying critical tasks that make up a project and assigning start and end dates for each

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Manage the rescheduling of appointments

Assign available resources to various projects and tasks

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track employee skills, competencies, training & qualifications

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design, and visually represent processes within the software

Graphical representation of data or processes

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (33)

4.3

Based on 33 reviews

## Pricing

Value for money

4.4 (26)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (26)

4.4

Based on 26 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

ArchiSnapper](https://www.capterra.com/p/146596/ArchiSnapper/)[

12d Synergy](https://www.capterra.com/p/180836/12d-Synergy/)[

Ideagen Mail Manager](https://www.capterra.com/p/164410/Ideagen-Mail-Manager/)[

Wiise](https://www.capterra.com/p/201388/Wiise/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (31)

4.7

Based on 31 reviews

## User reviews

Overall rating

4.5

Based on 33 reviews

Filter by rating

5(18)

4(15)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ML

Maren L.

Manager

Food & Beverages

### "Amazing company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 7, 2025

Service rep was amazing and teaching and guiding us how to teach our team members and ourselves how to use it

Pros

Very helpful in learning how to use it and what steps to take to make it more efficient very easy steps to follow

Cons

That we don't use it more often would like to be able to incorporate it more into what we do but for what we do it was an amazing experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Aimie A.

Finance and Quality Assurance Manager

Construction

### "Positive Experience - Transform your Business with Total Synergy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 22, 2025

Excellent. You can’t fault the customer service, the product, the developments and overall experience of the software Total Synergy has developed.

Pros

From the moment of signing the dotted line to been on boarded and beyond, the service that is provided is outstanding. For businesses, Total Synergy is able to transform the way a business reviews and analyses data.

Cons

There are some features that require some development however for the most part, it is a great software. Reports would be one area that could use some attention.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Keren N.

Office Manager

Architecture & Planning

### "Highly Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2025

Has been relatively easy transitioning over to Total Synergy - happy with all the features of the software.

Pros

Total Synergy has proven to be easy to learn as a novice to Project Managment Software. Highly Recommend.

Cons

The most time consuming aspect of intergrating Total Synergy into our Office has been the initial Data Imports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Fiona M.

Director

Construction

### "Synergy Is Great but Be Prepared. "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 18, 2025

Overall synergy is incredibly useful and detailed and it has made a huge difference to tracking, reporting and cost management

Pros

Synergy is very detailed in the amount of data you can capture for complex project management.

Cons

Huge learning curve and incredibly complex system which took a long time to get the hang of, even for a smaller business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Stacey P.

Practice Administrator

Architecture & Planning

### "Seven months in to Synergy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 20, 2025

Overall - happy. When we have a problem, someone can normally resolve it or tell us that what we want isn't possible - while frustrating, it's at least good to know that it's impossible (at this stage!)

Pros

Everything in one place - projects, timesheets

Cons

The setup was very expensive, so we did it ourselves but there are some issues we've found from our inexperience at setup

Switched from

[BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/)

It wasn't being used as effectively as we could have and found that Synergy offered everything we wanted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Andrew D.

Director

Civil Engineering

### "Synergy makes Engineers' lives easier. I'm a fan."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2025

I've been using Synergy for over 20 years! I can't imagine doing business without it. It simplifies so much of the business admin, as well as the daily project management and project admin.

Pros

The software takes care of so many aspects of our business. Client details; timesheet keeping; financial controls; database; project budgets; invoicing; correspondence and templates; and - super importantly - allowing us to check how we're going with each project. It's a daily health check and keeps the practice's engine running.

Cons

The cloud-based web app is super convenient and means you can run the practice from any browser. However, some of the features are not as intuitive or run a little clunky compared to the original desktop app that we use to use before the cloud version came along.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FI

Fathima I.

Architectural Technician

Architecture & Planning

### "Overall Good one for the team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 12, 2025

Pros

Project Management, Tasks, Chats, Timeline, Transmittal & Timesheets

Cons

Uploading files some times a bit hassle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HK

Harry K.

Managing Director

Construction

### "Highly recommended platform for Project Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2024

Very smooth, very easy day to day. Customer care is also great when required.

Pros

Ability to manage our team resourcing and project financials as well as link into our main accounting software

Cons

ability to have separate task inputs into the same timesheet line item without duplicating the line item

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Bridie R.

Head of Operations

Construction

### "How I utilise Total Synergy as Head of Operations at Factor PM - project and design management partners"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 7, 2024

My overall experience with Total Synergy has been positive, especially in the areas of accounts, invoicing, and timesheet management. The platform's intuitive design makes it easy to track and manage invoicing, ensuring that everything is accurately billed and nothing is overlooked. The timesheet functionality is streamlined, which helps with maintaining clear records of team hours, making it simple to monitor productivity and ensure proper allocation of resources. The ability to link time entries to specific projects and tasks adds another layer of precision to project accounting, and the software’s integration of these financial features ensures that project budgets and costs are kept in check. Overall, it’s been a highly efficient tool for keeping the administrative side of projects under control.

Pros

Total Synergy is a powerful tool that really stands out for its comprehensive project management features tailored specifically for the architecture, engineering, and construction (AEC) industry. What I like best about it is how seamlessly it integrates project planning, resource management, and financial tracking into one platform. This ensures a smooth workflow and enables efficient coordination across teams. Its ability to handle complex billing structures, track time and costs accurately, and provide clear reporting is crucial for staying on top of both project progress and profitability. The cloud-based collaboration also makes it easier to manage projects from anywhere, ensuring transparency and control at every stage.

Cons

What I like least about Total Synergy, specifically on the accounting side, is the occasional difficulty with syncing it to MYOB AccountRight. While Total Synergy offers robust features for managing accounts and invoicing, the integration with MYOB isn't always seamless. At times, I've experienced issues where the sync doesn't work as expected, leading to discrepancies between the two systems. This can cause delays in reconciling accounts and managing financial records, adding extra time and effort to ensure everything is aligned correctly. Improving this integration would significantly enhance the overall efficiency of managing accounts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Tim M.

Director

Construction

### "Synergy has greatly improved the setup of my engineering consultancy business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2024

My experience has been really positive and I have been very impressed with how well it has suited my needs. The support and assistance from the support team has been terrific and definitely added to my experience. Having being used to various combinations of management tools in my previous roles, so far it seems Synergy does all that is required without need for additional work-arounds. After launching my business and starting with Synergy, I have spent far more time working on projects than setting up back-end PM tools thanks to Synergy.

Pros

The user interface and, as importantly, the workflows through all aspects of Synergy are clear and intuitive. As founder of a new consultancy, I have found Synergy to capably deal with all aspects of project delivery and performance without need for excessive customisation or use of other tools - this was a nice surprise!

Cons

It feels like Synergy is getting near to a point where there is almost too much function/feature available from the outset.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)

[Oracle Aconex](https://www.capterra.com/p/220249/Oracle-Aconex/)

[Newforma Project Center](https://www.capterra.com/p/213641/ConstructEx/)

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing Total Synergy

Positive feedback from other business owners and former colleagues

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/23086/Synergy-AEC/reviews/)

Popular comparisons

[Clockify vs Total Synergy](https://www.capterra.com/compare/23086-169607/Synergy-AEC-vs-Clockify)[Jira vs Total Synergy](https://www.capterra.com/compare/19319-23086/JIRA-vs-Synergy-AEC)

[Asana vs Total Synergy](https://www.capterra.com/compare/23086-184581/Synergy-AEC-vs-Asana-PM) 

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