# Dromo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dromo the right Data Extraction solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/230996/Dromo/reviews --- Dromo 5 (9) [View alternatives](https://www.capterra.com/p/230996/Dromo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Dromo Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael S. Senior Manager, Engineering Computer Software Used the software for: 1-2 years ### "Dromo saved us a ton of time when we needed to rebuild our profiles importer" March 3, 2025 5.0 Dromo has been a big benefit for our team, saving my developers a significant amount of implementation time. I especially like the ability to set up custom hooks to do data validation at import time that is integrated with our existing system. Pros Dromo was easy to implement for our bulk profiles importer feature, is competitively priced on the Enterprise plan, and has a very helpful support team. Cons On the surface, CSV imports seem like a trivial problem that is often solved with in-house solutions. This was the case for my organization originally, but we didn't want to maintain/upgrade our in-house solution which is why we chose Dromo. The concern I have is that this feels like a fairly easy space to compete in, and you're also competing with in-house teams. We felt like what Dromo offers was worth it. Reason for choosing Dromo We did not want to continue supporting our internally built importer, as that was getting more and more complex. Review Source AS Ayush S. CEO Computer Software Used the software for: 1-2 years ### "Great support and very reliable product!" May 27, 2024 5.0 Pros Dromo has been great to work with - I wish all of our software vendors were this good. \[sensitive content hidden\] on their support team has been extremely responsive. And their engineering team is really quick in getting back to us with questions (and even feature requests). We've evaluated Flatfile and OneSchema and found Dromo to be the most reliable product with the best (and transparent pricing). The other vendors changed their pricing often. Dromo has unlimited everything at a fixed price! 10/10 would recommend (and have) to others! Cons Nothing! I keep referring them new customers! Alternatives considered [OneSchema](https://www.capterra.com/p/255018/OneSchema/)[Flatfile](https://www.capterra.com/p/192169/Flatfile-Importer/) Reason for choosing Dromo There were a few things: 1/ better support 2/ more transparent pricing 3/ fewer pricing changes over time and 4/ the best engineering documentation Review Source VR Verified Reviewer Head of Customer Success Computer Software Used the software for: 6-12 months ### "Dromo sped up our onboarding process & reduced customer churn" June 7, 2021 5.0 It's been great overall. The team is a pleasure to work with and they've been responsive & supportive to all of our ongoing needs. We're looking forward to recommending them to our customers and clients, and to continuing our relationship with them. Pros Dromo made it painless to import any spreadsheets from our customers. We used to send our customers an email template that they would need to copy their data over to. Dromo eliminated that manual workflow, sped up our onboarding process, and ultimately reduced our customer churn. The Dromo team even worked with us to customize the styling of the importer to match the look and feel of our application. Cons It was a little hard to find Dromo on the internet. It seems like they don't spend as much on sales & marketing, and their online presence isn't the strongest. Alternatives considered [Flatfile](https://www.capterra.com/p/192169/Flatfile-Importer/) Reason for choosing Dromo Dromo was more cost effective, better, and the team was more responsive to our custom feature requests. Switched from [Flatfile](https://www.capterra.com/p/192169/Flatfile-Importer/) Flatfile was more than double the cost and their lack of transparent pricing compelled us to make the switch. Review Source Matt R. CEO Computer Software Used the software for: 6-12 months ### "Faster Onboarding for our Customers" February 2, 2023 5.0 Pros It's affordably priced, a quality product, and excellent support. We were able to make our customer onboarding more self-service without a major additional R&D investment to build our own importing solution. Cons The product is great. They continue to make improvements that we appreciate. No major drawbacks that we have encountered. Alternatives considered [Flatfile](https://www.capterra.com/p/192169/Flatfile-Importer/) Reason for choosing Dromo It was more affordable, while providing great functinoality. Review Source Annie R. Senior Software Engineer Computer Software Used the software for: 6-12 months ### "Dromo has been a fabulous investment for our team!" February 2, 2023 5.0 Dromo is streamlining the process of building imports into applications, making it fast and easy to import data. Our application's import needs are reasonably complex, and by using Dromo, we have been able to save a lot of development time while also providing a great experience for our users. The development experience is top-of-class. Pros Dromo is incredibly easy to set up and the documentation is very clear! Usability without any initial overhead was a huge win. Their team has also been exceptionally responsive to our asks, and I couldn't ask for a better developer experience! Cons Nothing -- Dromo works very well for us and I have nothing negative to say about it. Alternatives considered [Osmos](https://www.capterra.com/p/206664/Osmos/)[Flatfile](https://www.capterra.com/p/192169/Flatfile-Importer/) Reason for choosing Dromo Dromo was the only tool that had all of the features we needed, and it also had the best price point. Review Source JP Josh P. Software Engineer Construction Used the software for: 6-12 months ### "If there’s a tool that makes your life better, why reinvent the wheel?" February 14, 2023 5.0 Pros The best part is knowing that the customer is going to be in good hands while trying to navigate themselves through the tool. It keeps it locked down where there's no way a user can make a mistake. Cons I haven’t worked with the front end design style overrides directly, but I think if we could customize styling even more it would help the tool further disappear into our application. Reason for choosing Dromo It would have taken us months to code ourselves what it took us an hour to write in Dromo.It reduces the load on the backend, because you don’t have to write the custom logic yourself, Dromo takes care of it. All you have to do is take care of the JSON blob that you’re sent. It cleans up everything. Review Source RC Ryan C. CEO Computer Software Used the software for: 1-2 years ### "Best easy to use option for data import" February 3, 2023 5.0 One of the best and easiest implementations we've had Pros Dromo was easy to implement, easy to onboard, and incredibly easy to integrate with our product. Their customer success and support is top notch. Cons Hard to say, but only thing that comes top of mind was there were a few features that needed to be built out for us to fully use it, but after some quick feedback, the turn around and the release was almost immediate. Review Source AN Arthur N. Software Engineering Information Technology and Services Used the software for: Less than 6 months ### "Easy setup + great customer support" June 5, 2021 5.0 Pros The documentation for Dromo is super clear - I was able to get it up and running in a day. \[SENSITIVE CONTENT HIDDEN\] was super helpful whenever we had questions. This saved us over 2 months of internal development time. Cons Nothing - we have some new style requests that they are current working on! Alternatives considered [Flatfile](https://www.capterra.com/p/192169/Flatfile-Importer/) Review Source SS Scott S. Software Engineer Computer Software Used the software for: Less than 6 months ### "Excellent tool for data importing" February 21, 2023 5.0 Integration is simple.The app works simply and intuitively.Far simpler to use this fully fleshed-out product than to try to build the same thing from scratch ourselves.The team is trustworthy and takes data privacy and security seriously.This one is a no-brainer: simple, functional, powerful and affordable. Pros Dromo is an excellent tool for data importing. It's got powerful features and a simple, intuitive design. It works just as you'd expect it to, and solves a real problem simply. Cons Nothing! Dromo is a very focused solution to a real and challenging IT problem. It does what it sets out to do, no more no less. Review Source Similar Products Featured