# ProBackup Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProBackup the right Backup solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231013/Pro-Backup/reviews --- ProBackup 4.7 (33) [View alternatives](https://www.capterra.com/p/231013/Pro-Backup/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 11th, 2026 # Reviews of ProBackup Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews AH Amos H CEOComputer Software, Self-employedUsed the software for: Less than 6 months. “I tested ProBackup for a couple of weeks, everything is seamless, integration with the cloud, Ive tested all the restore options, it's flexible and working seamlessly.“ January 30, 2026 EM Eric M IT DirectorPhotography, 11 - 50 employeesUsed the software for: More than 2 years. “The seamless integration ensures your project data is consistently protected, giving you peace of mind that nothing gets lost if something goes wrong.“ February 26, 2026 CM Conrad M Technical Solutions AnalystInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “The support and product is good, and we can trust the security and integrity of our data with ProBackup.“ February 5, 2026 GD Gary D Operations ManagerOutsourcing/Offshoring, 2 - 10 employeesUsed the software for: 6-12 months. “What I like most about Pro Backup is its seamless integration with ClickUp, Asana, and other key tools I use.“ September 29, 2024 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Richard S. Founder Insurance Used the software for: Less than 6 months ### "Surprised and very happy." April 14, 2026 5.0 Very fast, very easy. I'm very satisfied. I jumped on board to help protect my data in my database and I ended up protecting, a bonus, my Gmail business suite. Pros I'm gonna tell you what: this is very easy and simple to use. I went from "keeping me up at night" with how vulnerable I was... losing my data to being completely 100% at ease Cons I'm going to tell you the truth. I haven't run into anything I don't like about this thing. Usually there is a drawback but I just can't find one. I am super satisfied. Review Source Miguel N. Operations Manager Media Production Used the software for: 2+ years ### "Professional backup platform" January 21, 2026 5.0 Been with ProBackup since the early days, and it's been a great ride. No issues, support always replies, open to suggestions. Pros Peace of mind. All data backed up, synced with GDrive. Platform UI is so clean and easy to navigate. Just discovered that the platform almost mirrors our Apps UI. TOP Cons All good. So far, ProBackup has exceeded my expectations. The team’s daily drive to keep improving the product sets a standard the competition should take seriously. Review Source JG Javier G. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "Ghosted by Support" November 26, 2024 1.0 I wouldn't recommend this product, extremely unprofessional and flawed product. Pros Nothing, since it didn't work at all. Trying to restore a project gave me errors that support couldn't fix. Cons Service was non-existent. Replied once to my request then ghosted me without fixing the issue. Review Source Response from Pro Backup December 2, 2024 Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations and for the delay in responding to your support request. At ProBackup, we strive to provide reliable service and exceptional support, and it's clear we fell short in your case. We’ve since taken measures to ensure this doesn’t happen again. This includes hiring additional customer support managers to improve our response times and better serve our customers. We have also upgraded the tools that we use internally to allow for better follow-up and communication on support tickets. Your experience is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out to us at support@probackup.io so we can assist you further. Thank you for helping us improve. DS Donald S. MD Management Consulting Used the software for: Less than 6 months ### "Easy reassuring backup partner " February 27, 2026 5.0 Great experience in setting up and weekly assurance emails. Has all I need as I grow the business. The trial went well and was easy to convert. Setup was super easy and intuitive Pros Very easy to use - easy set up and great dashboard. I receive weekly reminders that everything is under control - the right amount of reassurance without being bugged by too many alerts and emails . Easy to add other apps to the backups . Well priced . Cons No issues - easy and intuitive. I haven't had anything to take issue with so far. So no cons to talk about Alternatives considered [Lenvi](https://www.capterra.com/p/10018168/Lenvi/) Reason for choosing ProBackup ease of use and engagement at a good price point Review Source VR Verified Reviewer Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Grateful for ProBackup!" April 27, 2026 5.0 Using ProBackup is an easy way to ensure my cloud-based services are backed up. Set up is easy, and backups have been reliable and fast. Pros I am so grateful to have a simple service that provides data backup for my business's essential cloud based systems. Cons I have not experienced any cons utilizing ProBackup for my business. It is simple to use and reliable. Review Source KZ Krzysztof Z. Owner Information Technology and Services Used the software for: 1-2 years ### "Recommended for Airtable Backup" April 20, 2026 5.0 Pros This is the best solution for backuping up Airtable data (including attachments). Just setup and relax. You can restore data in a certain point in time. It sends you reports about the amount data it backuped. And notifies you when there is an issue. Cons We did not encounter any issues in the last two years we have being using this solution, so we don't have any negative points. Review Source Meagan M. Project Manager Construction Used the software for: 2+ years ### "Peace of Mind" April 30, 2026 4.0 Pros Peace of mind for us. It was easy to set up with little to no action required from us on a month-to-moth basis Cons Typical monthly subscriptions that seem to be never-ending for small businesses but otherwise it does what it is supposed to Review Source VR Verified Reviewer Consultant Construction Used the software for: Less than 6 months ### "Essential peace of mind for my Airtable ecosystem." April 20, 2026 5.0 ProBackup is a robust and reliable solution. It provides real peace of mind for any professional relying on cloud-based tools to run their business. Great value for the price. Pros The setup is incredibly straightforward. As an engineer, I highly value the reliability of their automated backups. It allows me to focus on my core business and automation workflows without worrying about data loss or human error in Airtable. Cons The user interface could be a bit more modern, but the tool does exactly what it's supposed to do with high reliability, which is what matters most. Review Source MDS Mr Daniel S. Manager Retail Used the software for: Less than 6 months ### "Reliable, easy, restores work flawlessly" May 4, 2026 5.0 Very good experience so far, and I have already done some restoring which worked flawlessly. Very easy to use. Pros Genuinely set-and-forget. Once configured, it runs in the background without needing attention, which is exactly what I want from a backup tool. Easy to use... the setup and day-to-day interface are straightforward. Cons The connector library could be broader. There are a few sources I'd like to back up that aren't currently supported, and expanding coverage would make it a more complete solution. Review Source TH Thomas H. HEAD of IT Machinery Used the software for: 2+ years ### "Software that works" March 24, 2026 5.0 Pros Great UI, it works and if not - you get notifications about the status. It has a clear structure and you can use it intuitvely Cons Speed to load site could be a bit faster. but thats bothering not much. overall im happy with this backup addon for atlassian. Review Source LD Larry D. Owner Information Technology and Services Used the software for: 1-2 years ### "ProBackup gives peace of mind for data in cloud services" October 4, 2024 5.0 Pros Easy to setup, supports a lot of services, set it and forget it. Cost is reasonable. Support is helpful and responsive. Gives peace of mind for your data even when the cloud services don't give you a native way to back up your data. Cons Not a lot of export options for the data. Restore functionality for a newly added service was broken until I reported it, but then it was fixed quickly. Web interface is a bit clunky. Review Source Aaron L. Director Sports Used the software for: 2+ years ### "Easy set-and-forget peace of mind" January 19, 2026 5.0 Pros Set and forget. Reasonable price. No issues at all. Can see where the backups are and are being updated daily. Cons It appears that while I was getting "Google Drive" backups under my previous plan, and could see them working, this wasn't grandfathered in when their plans changed, so I appear to have lost that feature. Not a huge issue for me. Review Source EM Eric M. IT Director Photography Used the software for: 2+ years ### "Solid and Smart Backup" February 26, 2026 5.0 Pros ProBackup is incredibly easy to set up and get running - even for non-technical users. Once configured, it runs reliably in the background without requiring constant attention or manual intervention. For teams using Asana, it is an absolute must-have. The seamless integration ensures your project data is consistently protected, giving you peace of mind that nothing gets lost if something goes wrong. Cons Honestly, there is very little to criticize here. ProBackup has performed consistently well across every use case I have encountered. I have not experienced any notable issues with reliability, configuration, or support. It simply works as advertised, which in today's software landscape is genuinely refreshing. Review Source Charlie C. Founder Management Consulting Used the software for: 2+ years ### "Peace of mind for geeky tech stuff!" February 11, 2026 5.0 Customer service is exceptional - real people working with you to find solutions! Love that live chat is a person - not a bot! Pros Peace of mind, once I set up, it runs itself. I love that I get a weekly email, just peace of mind its all still running. Cons The price has gradually crept up, which makes it tricky for small business with large amounts of data. Alternatives considered [Foodcus](https://www.capterra.com/p/10027273/Foodcus/) Reason for choosing ProBackup Recommended by multiple other ClickUp users Review Source SD Sue D. CEO Education Management Used the software for: 1-2 years ### "Client review" January 19, 2026 4.0 Happy with the reliability of the backups Gives peace of mind knowing that information is backed up safely Pros Really helpful and easy to use. It works in the background without having to do anything. Used mainly for Asana. Cons We currently do not have any issues using ProBackup. The product works well for our company needs with the service. Review Source JG Joshua G. CEO Hospital & Health Care Used the software for: 2+ years ### "Would Recommend as a Podio Backup Solution" November 10, 2025 5.0 Will has been great to work with since the beginning of us engaging with his company many years ago. While backup systems are not exactly "exciting" with lots of fancy features to tout, it is reassuring to know that we have a contingency in place if someone accidentally deletes important data from our Podio system. Pros I like the "set it and forget it" nature of this product. It runs silently in the background protecting our important information. Cons I do not have any complaints. Thankfully we haven't had to test out the platform in a real-life disaster recovery scenario, but I trust that it works. Review Source TM Tony M. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "Simple, Price Affordable, Option for Clickup Backup" January 20, 2026 5.0 Its been a great experience, simple to use, no connection issues, restores have worked great when needed. Pros Ease of us was a big factor. We signed up, connected our Clickup Workspace and let 'er rip. Daily backups for piece of mind at a great price. Cons Nothing really. It does exactly what its supposed to do. If I had to pick something, it would be the ability to migrate data from Clickup over to Asana, Jira, etc but that is not the purpose of this software anyway. Review Source Johannes S. Head of Operations Construction Used the software for: 1-2 years ### "Pro Backup For Clickup" January 19, 2026 4.0 Works as promised. Constant improvements over time and fast support. After some time to get used to the UI the work with pro Backup is easy and works perfekt for us. Pros The customer support was always available. They also reached out for a feedback call where we discussed the needs of our company and process improvements. Cons That the UI was not guiding me intuitiv to comments of lists and that the location of those information is not easy to access. Review Source CM Conrad M. Technical Solutions Analyst Information Technology and Services Used the software for: 1-2 years ### "ProBackup for Podio Data" February 5, 2026 5.0 The support and product is good, and we can trust the security and integrity of our data with ProBackup. We do not need to compare products to have the best backup solution. Pros ProBackup was really easy to configure to safeguard our Podio backup data. The interface has been improved and the handling of bulk data volumes is very efficient. Cons When working with large sets of data, it was sometimes hard to filter to exact records we wished to isolate for restoration. Review Source PF Patrick F. CEO Computer Software Used the software for: 1-2 years ### "Good & stable solution" March 6, 2026 4.0 Pros Easy to use and does what it should. Like the selection style and that we see that it worked. Good product. Cons Only supports Google drive. We would like to have our own storage locally added to it. Or synology or FTP support or something like that. Review Source BB Bryan B. Asana Solutions Partner Professional Training & Coaching Used the software for: 1-2 years ### "Super easy and fast setup (less than 5 mins) -- works beautifully!" February 17, 2025 5.0 Easy and fast setup. Zero "maintenance" needed. Easy to restore data (which I've had to do twice due to deletion mistakes from co-workers). Absolutely love ProBackup! Pros Extremely easy and fast to set up. Very intuitive interface. Great way to get instant comfort of knowing data is backed up without needing any advanced technical skills. Using for Asana and Github. LOVING it! Cons Needs to clarify that "restoring" data to Asana doesn't mean restoring the original projects/tasks. It means restoring a copy of the data, which is definitely helpful, but comes with important nuances that are critical for advanced users to understand -- e.g. @mentioned tasks and projects will now have new IDs. But, I don't see any better way to do it, and it gives enormous comfort knowing the data is preserved, so I'm a very happy customer nonetheless. Review Source AH Amos H. CEO Computer Software Used the software for: Less than 6 months ### "Great Backup software" January 30, 2026 5.0 I tested ProBackup for a couple of weeks, everything is seamless, integration with the cloud, Ive tested all the restore options, it's flexible and working seamlessly. Pros Ease of use, great support, great plans, retention options, seamless interface, integration with other apps in one dashboard. Cons Restoring board option is missing :-), besides that I didn't find anything I didn't like. great interface, reports, and email alerts Review Source IR Ivo R. CTO Computer Software Used the software for: Less than 6 months ### "Easy to use solution" March 1, 2026 4.0 Very easy setup to backup Jira, Confluence and Trello. Good clear email communication regarding status of backups. Also good value for money. Pros Very easy setup to backup Jira, Confluence and Trello. Good clear email communication regarding status of backups. Also good value for money. Cons We haven't discovered any serious issues yet. Everything works easily and as expected. For our purpose it offers everything we need. Review Source Jan P. CEO Internet Used the software for: Less than 6 months ### "Finally handy tool for professional Asana back-up" February 19, 2026 5.0 Pros Fast implementation and easy to use. Finally, we have a professional backup of our data in Asana. My overall experience so far has been positive. Cons After one month of use, I haven’t found any issues. Hopefully, it will stay that way in the future as well. Review Source JH Jamie H. COO Marketing and Advertising Used the software for: 6-12 months ### "Chief Operations Officer" October 14, 2024 5.0 I liked it. The peace of mind was really nice! Pros The peace of mind it gave me. If something happened to our ClickUp we would lose so much information and it's nice to know that we had a backup. Cons I didn't like the spreadsheets I feel like it's hard to read. I would be cool if they fed into something similar to clickup that you could take notes or change statuses etc. Review Source Similar Products Featured ## Related categories [Business Continuity](https://www.capterra.com/business-continuity-software/)[Backup](https://www.capterra.com/backup-software/)[Data Management](https://www.capterra.com/data-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.