# Netcore Customer Engagement Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Netcore Customer Engagement Software - reviews, pricing plans, popular comparisons to other Campaign Management products and more.

Source: https://www.capterra.com/p/231034/Netcore-Cloud

---

# 

 Netcore Customer Engagement Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Netcore Customer Engagement

## What is Netcore Customer Engagement?

Netcore Cloud’s Customer Engagement & Experience suite (formerly - Netcore Smartech) is a one-stop platform for marketers, growth, and product managers to fuel omnichannel growth across websites and mobile apps. It helps build actionable unified customer profiles, deliver personalized multichannel campaigns to specific user segments with real-time reporting and product analytics. The no-code product experience solution further adds speed and agility to create app experiences that retain users.

## What is Netcore Customer Engagement used for?

[Campaign Management](https://www.capterra.com/campaign-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

88%

Neutral

4%

Negative

8%

Starting price

$22

Other, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Netcore Customer Engagement?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://netcorecloud.com&name=Netcore Customer Engagement)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Netcore Customer Engagement

4.5 (26)

VS.

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting Price

$22

Other, Per Year

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (26)

Ease Of Use

4.1 (808)

Value For Money

4.4 (25)

Value For Money

4.2 (589)

Customer Service

4.4 (25)

Customer Service

4.3 (627)

## Netcore Customer Engagement alternatives

[4.5 (1,132)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (24,075)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/231034/Netcore-Cloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Conversion Tracking

5.0 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Marketing Automation

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Activity Tracking

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Customer Experience Management

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Email Marketing

4.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Performance Metrics

4.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Netcore Customer Engagement 67 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Manage various distribution channels, build relations with channel partners, and track their performance

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Interprets what a user is doing based on context and helps guide them through the process.

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Visualize and analyze customer experience across all touchpoints and channels

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Games or game-like elements to track progress and reward accomplishments

Geographic location of visitors determines behavior of the software

Allow the audience to interact or engage with the content

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Access the system via a mobile application

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Create many versions of emails, forms, or actions and gauge which is most effective

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Trigger clickable pop-up messages

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Set-up SMS-based notifications and alerts for mobile devices.

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Guide new users to understand and become proficient in using a product or service

Track and analyze information regarding website visitors

Monitor activity of individuals who visit your website using cookies

Get Advice

We can help you find the software with the features you need.

Features

4.4 (26)

4.4

Based on 26 reviews

## Pricing

Value for money

4.4 (25)

Free Trial

Basic

$22.00

Other,Per Year

Value for money

4.4 (25)

4.4

Based on 25 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (25)

4.4

Based on 25 reviews

## User reviews

Overall rating

4.5

Based on 26 reviews

Filter by rating

5(17)

4(6)

3(1)

2(2)

1(0)

Mentioned topic

Sorted by most recent

NL

Nickis L.

Marketing Director

Leisure, Travel & Tourism

### "Competent Marketing Approach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2024

Pros

Netcore Customer has an aggressive email marketing, and it ensure all campaigns are well handled.

Cons

Netcore Customer is impeccable and conventional, without system challenges.

Switched from

[Customer Thermometer](https://www.capterra.com/p/133435/Customer-Thermometer/)

[Customer Loyalty](https://www.capterra.com/p/218685/Piggy/)

[Custellence](https://www.capterra.com/p/166696/Custellence/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Annex L.

Digital Marketer

Medical Practice

### "Netcore Customer has Sustainable Engagement "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2024

Pros

Netcore Customer has helpful support team, where instant customer engagement is all made for companies.

Cons

Netcore Customer has proficient way of making all customer support team depended-able.

Switched from

[The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/)

[SilverBlaze Customer Portal](https://www.capterra.com/p/154122/Capricorn/)

[Customer Alliance](https://www.capterra.com/p/142408/Review-Analytics/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Giovanni R.

Finance Manager

Financial Services

### "Suitable Email Marketing Approach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 25, 2024

Pros

Netcore Customer has a straightforward email marketing stream, and it saves on business clarity.

Cons

Netcore Customer has a profound marketing stream, with no challenge.

Switched from

[Symantec Email Security.cloud](https://www.capterra.com/p/168448/Email-Security-cloud/)

[Titan Email](https://www.capterra.com/p/195493/Titan-Email/)

[Kendo Email Finder](https://www.capterra.com/p/200901/Kendo-Email-Finder/)

[FireDrum Email Marketing](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OA

Othuke A.

Digital Marketer

Security and Investigations

### "Dynamic and Evident Customer Engagement Approach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 25, 2024

Pros

Netcore Customer makes the customer conversations flow, and people share ideas to make every service better.

Cons

Netcore Customer creates an aggressive customer relations concern, very affirmative and reliable.

Switched from

[The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/)

[SilverBlaze Customer Portal](https://www.capterra.com/p/154122/Capricorn/)

[Custellence](https://www.capterra.com/p/166696/Custellence/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Momen S.

data analyst

Computer Software

### "Netcore review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 28, 2022

Pros

Netcore is a really fast and convenient tool to use, it's really great with marketing.

Cons

I think that Netcore UI should be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anmol A.

Digital Marketing Manager

Computer Software

### "Inexpensive bulk email marketing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 2, 2022

Pros

Campaign Management is very inexpensive in Netcore, we used to send lakh of emails every single day from this tool, with good deliverabilty.

Cons

The user interface of this product is not that great. But I've heard that they have drastically improved it. yet to try that.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Sendinblue is costly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Rahul Kumar V.

Senior Officer

Education Management

### "Net Core customer engagement tool review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 13, 2022

Overall a good software, but can be improved further as per the organizations requirements

Pros

The customer tracking and automated follow-ups

Cons

The variables definition and parameters criteria

Switched from

[OneSignal](https://www.capterra.com/p/163452/OneSignal/)

Cost

Reasons for choosing Netcore Customer Engagement

Ease of deployment, cost and better tracking and campaigning options within the panel

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Patrick K.

Managing Director

Retail

### "Terrible Tech Support"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 24, 2022

Pros

The price is good, a fairly no-nonsense API.

Cons

The billing process is terrible, if your card expires you get a bill with no info on how to fix it. You shoot a message to the drone on the chat, and get no help at all. Don't expect to get support with this issue and plan for your emails to go down for 24 - 48 hours.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Amit A.

Product Manager

Consumer Goods

### "Attractive way to engage your customers through contextual walkthroughs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 4, 2022

The overall experience has been good. Apart from integration hardships, everything else has been seamless.

Pros

Excellent nudge library, easy to set contextual walkthroughs & associated analytics. ROI is extremely high :)

Cons

Setting up the tool is a pain in the ass. Even though their customer support executives are quite helpful, setting up & integrating with your backend & analytics will make at least a month!

Reasons for choosing Netcore Customer Engagement

I have heard a lot about them from my network. That is the sole reason to use their product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Anil R.

Campaign Manager

Retail

### "Netcore is Best Email marketing tool for pushing bulk emails with personalized offer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 2, 2020

Overall Netcore is best email marketing tool for doing real time campaigns, promotional campaigns and trigger campaigns.

Pros

Netcore is one of the best email marketing tool for pushing your bulk emails to the customers with customized offer and you can create, execute and track a response of your email marketing campaigns.

Cons

I dont have any dislike for this tool, Its best email marketing in the market for doing your inbound and outbound email marketing campaigns.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231034/Netcore-Cloud/reviews/)

Popular comparisons

[CleverTap vs Netcore Customer Engagement](https://www.capterra.com/compare/155737-231034/CleverTap-vs-Netcore-Cloud) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)