# Bugasura Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bugasura the right Test Management Tools solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231104/Bugasura/reviews

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Bugasura

4.6 (65)

[View alternatives](https://www.capterra.com/p/231104/Bugasura/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Reviews of Bugasura

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

Alok C

Lead QAInformation Technology and Services, 201 - 500 employeesUsed the software for: I used a free trial.

“It records each steps and takes screenshot of every step which make tester life easier while reporting an bug with failed step screenshot.“

May 29, 2022

AB

Akshata B

Flutter DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Most of the time the bugasura server has a lot of problems like server speed.“

June 23, 2022

Shikha K

Marketing SupervisorElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: 6-12 months.

“We use this extremely useful tool to get an overall track of all the issues being faced by the teammates and the vendors on our various platforms.“

August 10, 2022

Sg

Séphora g

juristeJudiciary, 201 - 500 employeesUsed the software for: Less than 6 months.

“The software can be slow at times, especially when dealing with a high volume of bugs.“

January 29, 2023

KK

Kalpana K

EA to the CEOInternet, 2 - 10 employeesUsed the software for: 6-12 months.

“We loved Bugasura but there was no integration to Asana. When we connected with their team they said they have it in roadmap and started prioritising it for us.“

October 10, 2022

MK

Manthan K

Software DeveloperArchitecture & Planning, 11 - 50 employeesUsed the software for: Less than 6 months.

“Bugs logged for Bugasura are taking to much time to get resolved.“

June 17, 2022

AM

Antonius M

QA ManagerFinancial Services, 201 - 500 employeesUsed the software for: I used a free trial.

“It helps structure the thinking and execution of tests, as well as guide novices in producing helpful bug reports without much effort. “

December 19, 2021

Prankit A

QA AnalystInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: I used a free trial.

“Also, there are some bugs in the application that I think need to be fixed.“

March 19, 2022

## Showing most helpful reviews

Showing 1-25 of 65 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Erick D.  
Requirement Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Good Software, maybe exatly waht you need."

May 7, 2022

5.0

It's good software. There are things they can improve to be a reference, there aren't a lot of user options out there.

Pros

It's very easy to use and most of the features you need to work on QA with (or without) a team are here. Filters, priority, easy to put images, enter device details and you can customize the interface to your bug report!

Cons

There are some interface decisions that I didn't like: in the board view I couldn't delete my cards; I would prefer horizontal scrolling to be visible full-time (without having to scroll to the bottom of the page to see it). If you work alone on a project, there is no need for the "My Dashboard" area. When a Bug is created it automatically shows "open" and sometimes this is not real. A bug is opened when it is ready to be fixed (tested as a bug), the software may provide some backlog, such as a "waiting" status.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[Trello](https://www.capterra.com/p/211559/Trello/)

I need ready-to-use software for product development. Althrough I'm an engineer working on product design and quality control, I can't afford to waste time learning how Jira wants me to work. Bugzilla has a lot of things I don't need and Trello has a lot less.

Review Source

DD

Donia D.  
software Quality Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "is the tracker for teams planning and building great products , capture and organize issues "

January 25, 2022

5.0

Analytics reports and chart option is given , support me to write an effective bugs and assign it , Bugasura is the best and powerful bug tracking tool It has lot of great features.

Pros

affordable pricing, seamless migration, boost agent productivity & end-user satisfaction. Best-in-class IT support, efficient ticketing system with modern Ui . analytics and dashboards you've been looking finally exist

Cons

It's a workflow-powered tool , You get top traceability ,It's an environment most teams know , Requirements and Test Management

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Bugasura

as jira has also a powerful features as same as Bugasura

Review Source

JJ

Julius J.  
Quality Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Too Slow"

April 27, 2022

2.0

Ok but is too slow to enter bugs

Pros

Browser information being automatically pulled in.

Cons

No dedicated mac app. Seemed really slow in creation of projects and bugs. Overall not a bad but there are easier options out there.

Review Source

PS

Prathamesh S.  
QA Engineer  
Events Services  
Used the software for: Less than 6 months

### "Chhota price, bada dhamakedar benefits"

June 29, 2022

5.0

Pros

Bugasura is a very simple bug tracking tool among all the other tools I have used. It has an intuitive UI. JIRA, github integration is awesome to those users. Soon others features are coming too as I read. For small companies it is a boon to get such good tool in less price with so much of features. Support and support people are also very good.

Cons

Very few things I don't like about it and that is disappearing day by day. I can log the bugs in the tool and they are being resolved. would like to have version tracking in it.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Zoho BugTracker](https://www.capterra.com/p/180954/Zoho-Bugtracker/)

Reason for choosing Bugasura

1\. Less Price 2. Basketful of features 3. Simple, user-friendly UI and presentation

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Readymade reports, coverage of sprints, better UI obviously, saves hassle from creating multiple sheets if needed to share with client.

Review Source

MV

Michiel V.  
Software developer  
Computer Software  
Used the software for: I used a free trial

### "Single user review"

March 30, 2022

5.0

I can now track my bugs, that's all. It's all I need.

Pros

I like that it interfaces with Trello, which I also use.

Cons

Too many features. I was a user of debugle.com which had only the critical features for me and had a very clean interface. Bugasura has an interface that is truly a 'basura'. Too many buttons, too much on the screen. I work on a laptop, not on dual screen 30' monitors.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing Bugasura

Trello is a project management tool, and not truly made for issue tracking

Review Source

Akshay D.  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Super easy to customize as an admin"

October 12, 2022

5.0

Pros

I am a startup tech lead. I don't want to spend a lot of time customizing my bug tracker. I loved the simple signup with bugasura and hence decided to get it on board because I don't want to spend time managing the tracker. I want to get back to coding.

Cons

None as of now. Will update.............

Review Source

Sachin S.  
QA Lead  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "A smart workspace for defect management "

January 17, 2022

5.0

Great experience so far.

Pros

Very few tools like Bugasura have focused on user experience over anything else and that makes Bugasura good for me and my team. Easy, efficient, and smart mechanism to report defect both in quick manner as well as detailed one. The best part I like is how the entire thread of communication (comments) are maintained as those are vital details from defect detection till defect resolution and keep them to refer in future is central for a defect management process. Dashboard is again an amazing piece of work done by the tool creators it give entire picture at a glance ( per customizations) in very intuitive fashion. Needless to mention that the App of Bugasura is very nice and enhances the ease of ensuring the efficiency and availability of entire system.

Cons

Not sure if this supports video attachment now, last time one of the user in my group talked about it. I believe video attachments (larger size, sometime) should be allowed. Theme modifications and Customization panel (GUI) to admin user could be good things to have.

Review Source

✒ pradosh N.  
Senior Software Architect  
Computer Software  
Used the software for: Less than 6 months

### "A easy to use, non cluttered and simple Issue/Bug tracking system"

December 23, 2021

5.0

Ease of Use is the main reason why I would go with this application. I also got good support during the period of usage and the support is ready to hear.

Pros

As a CI/CD platofrm developer and architect for software application have used apps like GitHub Issues, BugZilla and Atlassian Jira. The app distinguishes itself by being less cluttered and ease to use. The data and issues are clearly visible in the Dash Board. The Simplicity is its USP, and accordingly hits the sweet spot for most requirements.

Cons

Compared to applications like Jira, the functionality is not huge and diverse. Jira is highly customizable and is the gold standard as far the range of functions are concerned in this area. However it has integration with Jira if necessary for complicated requirements. Didn't explore it, as we didn't have those requirements.

Review Source

Response from Moolya

January 4, 2022

Thanks Pradosh for using Bugasura and then taking time to review it. The idea of building Bugasura was to not replace Jira but look at a bug tracker that is fast and easy to work with in tandem to Jira. That is why Bugasura has an integration with Jira. We are adding some features though. More integrations coming in. Multi threaded comments. Simplified mobile views. Focus is to make it simple and easy to use as you have said that is our USP.

Prankit A.  
QA Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "First time experience on Bugasura"

March 19, 2022

4.0

Pros

1\. Live Support for the open and closed bugs is looking good. completed/total bug is a good choice for clear understanding. 2. Side navigation is perfectly designed to display the current window to the user. 3. Apps display on the home page on every tab has perfectly UI. 4. On hovering to the app on the homepage, adding the functionality of copying the app link is a good move. 5. Adding an intercom messenger button is good but it would be better if a. It displayed a cross icon instead of a down arrow icon when it is opened. b. user had an option to minimize it instead of displaying it on the page all the time. 6. Displaying gifs according to the functionality when no data is available is a perfect and attractive idea. 7. UI of displaying issues as a list and as a board is well designed.

Cons

It may have some more functionalities like writing and reviewing test cases, changing the status of bugs according to their life cycle etc. Also, there are some bugs in the application that I think need to be fixed. 1. On the homepage, the alignment of the icon with the tab text (Private, Public, Contributes Projects) should be the same. 2. On clicking the "Create New Project" button on the homepage a dialog appears. If the user clicks on the information icon displayed after the private toggle, the information window that appeared is overflowing the dialog. 3. Navigation from "Projects" and "My Dashboard" from side navigation is on the same route. If that's the functionality then only 1 should present mentioning both the title. 4. If the user clicks on "Restart Tour" from side navigation then tour functionality should be performed. 5. When a user clicks on the "Manage" option from the side navigation, items in the stacked navigation should be the same all the time.

Review Source

Virendra K.  
Senior Operations  
Financial Services  
Used the software for: Less than 6 months

### "Best bug tracking software"

July 5, 2022

5.0

Pros

I have used this product for about 4 months now and what I like the most is that it keeps getting improved as per our needs. I remember when I started using it, there was only one way integration possible with Jira but then the sync was implemented both ways. It is the most simplest tool I have used so far compared to the other options available. I can have multiple teams inside one tool and also have multiple projects within those teams. The best thing is that I can also bring my clients inside it. Client onboarding is also very easy and flawless. Support people are also very humble. Overall, it's the best bug tracking tool.

Cons

Nothing as such to dislike about it. In the recent past I was encountering increase in loading time but it is getting improved as I can see from the social media posts and also from the live support.

Review Source

HS

Hardeep S.  
Software Tester  
Information Technology and Services  
Used the software for: 6-12 months

### "Gratified"

May 13, 2022

5.0

Excellent

Pros

I am really happy from this software. It's very easy to use and very easy to find the bugs through this software. Highly recommended.

Cons

Still trying to find out the cons. When it will be found will definitely add in the cons.

Review Source

AR

Anindita R.  
Sr Qa Engineer  
Financial Services  
Used the software for: Less than 6 months

### "Awesome Features and best project management app out there "

April 29, 2022

4.0

I really had a great experience using Bugasura. Compared to the other bug tracking or project management tool I have used. This one fits best and solves the purpose of the entire team.

Pros

1\. Easy to use. . 2. Easy to Understand. 3. Awesome new features. 4. Great UI/UX . 5. Integration with other apps 6. Affordable for any project compared to other tools 3. Easy to

Cons

1\. Can be integrated with more development tools and software out there. 2. Few more button need to be added in the UI while updating a bug as of now user will have to click anywhere on the screen to save it

Review Source

DP

Dev P.  
Data Scientist  
Automotive  
Used the software for: 6-12 months

### "One of the best platform for Tracking issue"

March 18, 2023

5.0

By this tool i really help lot to solve issues and bugs.

Pros

Bugasura is the platform which all businesses need to track all issue and bug and make targets.

Cons

I didn't observed any dislike about bugasura. They provide all facilities which business need.

Review Source

BD

Brijesh D.  
Enabler  
Information Technology and Services  
Used the software for: Less than 6 months

### "A software tester's best friend"

January 17, 2022

5.0

Simply loved it. We needed a bug tracking tool for the contest and this was it. Literally zero ramp up time for the users to learn the tool and it's ease of use makes it stand apart. The Test Chat Community highly recommends Bugasura

Pros

\- It is extremely intuitive. A lot of focus has been made on Usability of the tool. - Very easy to take screenshots - Bug summary report tracking and sharing is very easy.

Cons

\- Integration with test case management tools will make it more robust.

Review Source

VR

Verified Reviewer  
Software Test Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Bugasura - A Tester's Friend!"

December 23, 2021

5.0

Pros

I had started using Bugasura for Mobile App Testing & this tool really helped me to reduce the time required to collect, annotate data for the bugs identified in the application under test. Recording was easy, annotating screenshots is really helpful. This makes the overall Bug Report developer friendly too! This was a tool that was much required in the market. This tool has been designed with an objective to ease a Tester's effort. I do recommend it!

Cons

Nothing that I have found. I am looking forward to integrate it with the Testing process in my new team.

Review Source

Response from Moolya

January 4, 2022

Thanks for taking time to review us. From your review it looks like you have used our reporter app and our tracker together which is a power pack combination for anyone (not just tester's) reporting issues. Our visual storytelling approach to a bug is certainly something we are proud of and glad to see you have enjoyed it. Please write to us if you have any challenge integrating with your new team.

AB

Arvind B.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Awesome Bug Tracker"

April 29, 2022

5.0

Pros

Clean UI and Awesome Interface. User-friendly

Review Source

Raj K.  
Territory Sales Incharge  
Food & Beverages  
Used the software for: Less than 6 months

### "Helps track Issues at ease"

August 3, 2022

4.0

Pros

I have used this tool for last few months to track the issues being faced by users on our sales platform. It allows us to easily track the issues so that they get resolved at the earliest thus enhancing the seamless user experience

Cons

As of now it's going good and haven't faced any major issue, apart from training the team on this new tool.

Review Source

sB

simeon B.  
Marketing representative  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent"

January 16, 2022

4.0

Pros

This tool allows me to have an easy and simplified use at the same standard that offers other services at higher price

Cons

For more relevance I find that the dashboard lacks a bit of scope in the decor, some features should be prioritized over others to avoid clutter.

Review Source

RG

Roshan G.  
Quality Assurance Engineer  
Architecture & Planning  
Used the software for: Less than 6 months

### "User friendly Software "

June 29, 2022

4.0

Good

Pros

Easily understandable and we can create multiple projects.

Cons

1\. Need to improve performance , sometime Bugasura does not respond to what we expected.

Review Source

AT

Akhil T.  
Senior QA Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Upcoming need for Software bug tracking"

March 17, 2022

5.0

Pros

Easy to use and reduce complexities. Great product for company's future

Cons

May be little bit more Features in the upcoming time will be developed.

Review Source

Ragvi K.  
Business Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Effective Bug tracking tool"

July 11, 2022

4.0

Pros

This tool is very easy to use and track bugs, thus helps to make our work easy and well managed

Cons

It is an easy to use tool with good UI it can have further advancements to beat Jira

Review Source

SS

Salma S.  
Quality Assurance Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy to use "

March 20, 2022

4.0

Good

Pros

Yes. Inexpensive and easy to write an issue related to the project

Cons

Yes ,easy to use. For reporting the bug for the project.

Review Source

AM

Antonius M.  
QA Manager  
Financial Services  
Used the software for: I used a free trial

### "Standardize Bug Reports from both QA and Non-QA testers"

December 19, 2021

4.0

Pros

Standardize Bug Reports: - It helps structure the thinking and execution of tests, as well as guide novices in producing helpful bug reports without much effort. Moreover, you're using the same tool for browser and mobile-based testing to generate a bug report with an image flow (screencast) from two separate sources. This greatly reduces the friction and dread of yet another bug report when you are testing a buggy sprint/release. - Great on its own and as a JIRA integration - Add-on tool which can help with reporting and managing bugs, but it shouldn't uproot your processes, it's more of something that you can leverage to streamline, set up, recording, and reporting of any testing efforts. - Exploratory testing is where I find many bugs, so being able to quickly report bugs while I'm testing in this manner is appreciated. - Easy workflow, so training doesn't take much time.

Cons

Simple overall concept, yet it does require some training (although minimal) to grasp the workflow and main benefits. It doesn't tie back to your test case tool (which will usually have a pass/fail and reporting feature). It that sense you might feel like using either tool but not both. So the question will be which one are you going to drop? - That being said, I've heard of teams abandoning the test case suite to "save time". This always makes me raise my eyebrows, but since there's no abandoning reporting, you'll find bugasura as a preferred go-to tool.

Review Source

Response from Moolya

December 24, 2021

Hey Antonius, A pleasure to discover your review here. We are grateful for you to consider using Bugasura reporter and tracker. We recently made a significant improvement to reduce the initial learning curve for the tracker and we are seeing a great conversion of first time users to regular users because of that. However, we will continue to make improvements on the reporter to make it easy for first time users based on your feedback. Equally, our roadmap and vision is to make it so much more easy for people to provide visibility into what they are testing and making it easy for others to understand and solve issues. Since we release something exciting and new every 2 weeks, watch out for what's coming up in the first week of the next month. Cheers and Happy Holidays!

SK

Sanjay K.  
Creator  
Information Technology and Services  
Used the software for: 6-12 months

### "Bugasura: A tool to make your testing more efficient and manageable."

November 29, 2021

5.0

We are using Bugasura at SelectorsHub to raise and track the bugs. SelectorsHub users found it very easy to raise bugs and at the same time it made our life so much easy to track those bugs and fix them. It's been more than 6months we are using it and it is saving a lot of time and energy for us. Now we need not to ask our user what browser or what OS you are using, we get it auto filled like wise many other things which made our life so easy.

Pros

1) User friendly UI. 2) Every aspect of both the end bug reporter and bug fixer has been taken care. 3) It has made so easy to raise bug and track them with the features like it auto fill the information like browser, OS system etc.

Cons

It's been more than 6months but we didn't find anything bad about it.

Review Source

Response from Moolya

December 20, 2021

Hey Sanjay, Thanks for your kindness and reviewing us here. Thanks for the 10/10 rating because we strive to get there. As you mentioned, we are focused on making it easy and useful. Equally affordable. That's why we our free plan and making it free for useful projects like Selectors Hub and Test Case Studio has delighted many engineers. Cheers!

AK

Avinash K.  
QA Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Super fast tracker & admin friendly"

October 10, 2022

5.0

Pros

I have used bug trackers that are slow. As our project size grew, things slowed down. Our fellow devs and QA wanted something that is fast to work with.

Cons

Today, we have 80% of what features we need. We let go the need of a few features to get Bugasura but the decision is worth it. Over time I hope Bugasura would certainly have 100% of what we want.

Review Source

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