--- title: "Udio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Udio Software - reviews, pricing plans, popular comparisons to other Swim School products and more." source_url: "https://www.capterra.com/p/231109/UdioSwim/" page_type: "product" language: "en" --- # Udio Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Udio ## What is Udio? Designed and developed by people in the swim industry, Udio helps you manage the day-to-day running of your swim school, including bookings, lesson scheduling, payments and communication. Your customers can also benefit when you upgrade to the portal, which enables them to make, change & cancel bookings, set up automated payments and track their child's progress. By streamlining your workflows with Udio, you can spend less time on admin and more time where it matters - with your customers. ## What is Udio used for? [Swim School](https://www.capterra.com/swim-school-software/)[School Management](https://www.capterra.com/school-administration-software/)[Club Management](https://www.capterra.com/club-management-software/) Overall rating Based on 47 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price A$19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Udio alternatives Highest Rated [4.8 (17)](https://www.capterra.com/p/235729/SimplySwim/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231109/UdioSwim/alternatives/) ## FAQs about Udio Overview ### Which roles and teams benefit most from Udio? Udio is most used by operations managers, general managers, and business owners who need to streamline day-to-day administration, scheduling, and performance tracking. Customer service and HR teams use it to improve communication and staff coordination, while directors and executives rely on it for oversight, operational visibility, and business decision-making. Answer based on 47 reviews Overview ### What company size and industries is Udio built for? Udio is built primarily for small businesses, which make up 79% of reviewers, especially in Sports at 45%. It also serves swimming schools, coaching businesses, dance studios, gymnastics, education, and tutoring, with additional reviewer representation from Education Management at 17% and Recreational Facilities and Services at 15%. Answer based on 47 reviews Features and Usability ### What are the key features of Udio? Udio offers financial management and financial reporting, plus scheduling and booking tools such as appointment scheduling, class scheduling, event scheduling, and room booking. It also includes billing and invoicing, online payments, member and client portals, reporting and analytics, workflow automation, and role-based permissions. Pricing ### How much does it cost and what fees or limitations are included? Udio starts at A$19 per user per month for the Build plan, which includes customer portal, basic reporting, progress tracking, and email support. The Grow plan is A$99 and adds advanced reporting, SMS integration, and phone support. The Elevate plan is A$199. A free trial is available. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does Udio integrate with? Udio integrates with Zapier, connecting to thousands of third-party apps through automated workflows. This catalog integration lets Udio link with tools across productivity, marketing, file storage, CRM, and communication categories without requiring a separate native connector for each platform. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Udio offer? Udio provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and reviewing setup steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Udio offer? Udio provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the support team as responsive, knowledgeable, and patient, with quick replies and clear step-by-step guidance during onboarding and ongoing use. Some also mention repeated questions being handled well and smooth implementation. Answer based on 9 reviews Features and Usability ### Is Udio easy for staff and customers to use? Udio makes daily booking and class management easy for both staff and customers. Swim schools and lesson-based businesses often describe the system as intuitive, with smooth onboarding, flexible setup, and a helpful parent portal, though some teams mention slowdowns and clunky steps when changing classes, teachers, or waitlist options. Answer based on 13 reviews Features and Usability ### How good is Udio's user interface? Udio offers a clear interface that helps staff and customers navigate bookings, payments, and check-ins with little training. Swim school teams often like the calendar view, parent portal, and simple layout, though some users find certain screens visually busy and say class editing or teacher changes can feel clunky. Answer based on 10 reviews ## Features AI summary Based on 181 Swim School reviews Capterra data shows that buyers of swim school software rank the following features as their top priorities: - **Class Scheduling** (**78%** of reviewers rated this feature as critical) - **Online Payments** (**76%**) - **Student Management** (**59%**) Udio supports all three of the features reviewers value most: **Class Scheduling**, **Online Payments**, and **Student Management**. Together, these capabilities help swim schools organize lesson calendars, collect fees online, and keep student records up to date, allowing teams to manage daily operations more efficiently and deliver a better experience for families. Class Scheduling 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Schedule in-person or online classes Online Payments 4.3 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Accept and process online payment transactions Student Management 4.7 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Billing & Invoicing 4.3 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Online Registration 4.6 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Real-time registration over the web Attendance Tracking 4.6 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Udio 111 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Bookstore Management: Manage book inventory and handle transactions for stores that sell books - Cafeteria Management: Manage cafeteria operations such as menu creation, payment processing, order intake, or vendor management - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fitness Performance Tracking: Tracks fitness and exercise performance - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - Forms Management: Store, manage and track all forms in a centralized location - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors - Online Classes: Lessons that can be accessed online, allowing students to learn from home. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.4 (47) 4.4 Based on 47 reviews ## Pricing Value for money 4.7 (40) Free Trial [View pricing plan details](https://www.capterra.com/p/231109/UdioSwim/pricing/) Build A$19.00 Per User,Per Month It includes: - basic reporting - makeup vouchers - email support - class scheduling - customer portal - progress tracking Grow A$99.00 Per User,Per Month It includes: - free onboarding - SMS integration - waiting list - phone support - customer portal - makeup vouchers - advanced reporting - progress tracking - skill tracking - personal results Elevate A$199.00 Per User,Per Month It includes: - phone support - staff qualifications - self check-in - waiting list - advanced reporting - makeup vouchers - free onboarding - customer portal - personal results - progress tracking Value for money 4.7 (40) 4.7 Based on 40 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (46) 4.9 Based on 46 reviews ## User reviews Overall rating 4.8 Based on 47 reviews Filter by rating 5(38) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Allison P. Squad Admin Manager Sports ### "Breakers Swim Club View" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2025 Always quick responses to queries from support, overall experience is an awesome system, would recommend Udio to all swim clubs Pros How easy it is to use and control numbers per session, adding notes for coaches to read when checking in swimmers. Cons WAITLIST - would like if session is full use wait list to add a person to a current session waiting on - ie when you add from waitlist, clears all other session currently on, happy to discuss further. Would like a tab when family clicking 'unable to attend' options can be available ie sick, injury, unable to get to session, other (please email xxxx) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TJ Tony J. Founder Education Management ### "Initial review of Undio" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2025 I love it. It is going to significantly streamline our booking processes and provide a much better user experience. - for customers and staff. Pros It makes a completed process manageable. The onboarding is superb with all the assistance needed to tailor this product to our specific needs. Cons Initially it is a challenge working out the most effective ways of using the system because there are multiple options in order to cover multiple scenarios. Undio is, of course, aware and open about this and more than compensate with real in-person support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR Gareth R. Business Owner Health, Wellness and Fitness ### "UDIO is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2024 Udio has been so helpful. It has hugely cut down on my admin time and immediately made my business more profitable as bookings are so much easier. It's been a bit of a learning curve but the customer support has been excellent. Every question has an answer. There has obviously been a lot of thought put into every aspect of the software. I'm 5 months in now and loving it. So glad I made the switch. Pros I love the streamlined booking system on my website and the very responsive and knowledgable customer support. Cons I do wish I had a more seamless way for customers to join my waiting list when I don't yet have a class for their particular age group. Honestly though, with how good the customer support is and how intuitive the software is, there probably is a solution and I just haven't realised it yet! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) My business outgrew Google Sheets and my slapdash attempt at managing a waitlist. Also, Udiopay has much better fees. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) [Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Udio My wife found Udio and convinced me to try it. We loved that is had many of the features we were looking for and had excellent reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Christal C. Founder Health, Wellness and Fitness ### "Awesome customer support " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 27, 2024 The onboarding was great as they set up my system for me saving me weeks of headache if I had tried to do it myself. Amazing customer support and easy enough to use interface. Pros Quick response time from customer support Cons Not understanding the various class cancellation options. Alternatives considered [Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/) Reasons for choosing Udio Affordability and Ease of onboarding as it was done for me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Danni T. General Manager Sports ### "We love \[sensitive content hidden\]& Udio!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2024 LOVE IT! We went from having dissatisfied customers and staff with our old system to overnight team members and customers commenting on how user friendly the new system (Udio) was. Changing systems is never without hiccups, but Udio and the team made this transition so easy. Nothing is ever too much for them and they make us feel like VIP's at every interaction. Pros \[sensitive content hidden\]! The customer service at Udio is amazing, from the onboarding process to the ongoing support. We love her step by step videos and quick response time. The system is easy to use. It makes sense & you can quickly navigate your way around it. The reporting is fabulous and can really quickly identify issues with numbers & figures. Cons We can't wait to see the APP for parents An easier way for the team to mark achievements. Schedule View - love easier way to see lane view for an afternoon/weekend shift Switched from [First Class Software](https://www.capterra.com/p/10017460/First-Class-Software/) Udio offered a quicker system with better fee collection & reporting features Alternatives considered [iClassPro](https://www.capterra.com/p/127097/iClassPro/) Reasons for choosing Udio Customer service - Sue and Stuart were lovely and it felt like the right fit. We haven't looked back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Vanessa T. Responsible comuniccion, marketing y Education Management ### "il a permis un paiement anticipé" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 18, 2024 Pros interface de paiement claire et tableau de bord connectable Cons chargement lent et personnalisable sur deux appareils pour un service approprié Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Alyce S. Music Teacher, Director Education Management ### "Australian Owned with Local Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2023 Pros The biggest pro for me has been the local support, in the same time zone. The support has been fantastic so far. Not more staying up until 10pm just to speak to someone from the company (this was the case with the last software I was using). I generally get an answer within a day and this is either by way of a video specifically answering my questions or a zoom catch up. Amazing! Cons There’s not much bad to say… I am definitely looking forward to the app when it arrives. Switched from [Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/) The udio team helped me import my customer data and change my customers over. They were really helpful. Alternatives considered [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Reasons for choosing Udio Udio seemed to be more customisable to my needs. I like that they are based in Perth, in the same time zone as me. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 4, 2024 Thank you so much, Alyce! We appreciate your amazing feedback and love having you in our Udio family. AM Ayesha M. Sales manager Commercial Real Estate ### "Automate payments with Udio." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 28, 2023 Pros In order to automate fee collections and invoice generation, Udio seamlessly integrates with payment gateways. This removes the need for manual payment processing and lowers the possibility of late payments. Cons For some businesses, Udio's pricing structure may not be clear and can be complicated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KP Kumari P. Market analyst Chemicals ### "Tool for elevating swim school administration " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2023 Overall expereince of using Udio is amazing. Highly recommended. Pros What I liked the most about Udio is it's user friendly interface making every tasks such as chapter scheduling, tracking bookings, payment procedures and many more, easier and doable. Theres features are very flexible and I can cancel my booking anytime. Cons We have enjoyed using this software and didn't know face any cons while using. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TG Tony G. Owner/operator Sports ### "Outstanding Program and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2023 My experience with Udio has been nothing short of amazing. A big shout out to \[sensitive content hidden\] who has always made herself available 24/7. \[sensitive content hidden\] has been patient whilst I learnt the program and would even send me my own personalised video of answers to my questions on well over 20 occasions. Pros Udio is the most user friendly program I have ever come across. It's easy to use and understand, the simplicity is great. Cons Ideally, it would be nice to go to a class and just be able to change the name of it as opposed to moving every child out making a new class and then moving every child back in. Reasons for choosing Udio as above Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/231109/UdioSwim/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jackrabbit Swim vs Udio](https://www.capterra.com/compare/172589-231109/Jackrabbit-Swim-vs-UdioSwim)