# Udio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Udio Software - reviews, pricing plans, popular comparisons to other Swim School products and more. Source: https://www.capterra.com/p/231109/UdioSwim --- # Udio Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Udio ## What is Udio? Designed and developed by people in the swim industry, Udio helps you manage the day-to-day running of your swim school, including bookings, lesson scheduling, payments and communication. Your customers can also benefit when you upgrade to the portal, which enables them to make, change & cancel bookings, set up automated payments and track their child's progress. By streamlining your workflows with Udio, you can spend less time on admin and more time where it matters - with your customers. ## What is Udio used for? [Swim School](https://www.capterra.com/swim-school-software/)[School Management](https://www.capterra.com/school-administration-software/)[Club Management](https://www.capterra.com/club-management-software/) Overall rating Based on 47 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price A$19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Udio alternatives [4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231109/UdioSwim/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.3 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Student Management 4.7 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Attendance Tracking 4.6 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Skills Tracking 4.5 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Track employee skills, competencies, training & qualifications Online Registration 4.6 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Real-time registration over the web Class Scheduling 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Schedule in-person or online classes Udio 111 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A list of registered participants Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Manage book inventory and handle transactions for stores that sell books Manage cafeteria operations such as menu creation, payment processing, order intake, or vendor management Track and manage schedules and meetings via an integrated calendar Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Designing, storing and cataloging costumes with client information, including assignments, sizes and prices Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Confirmation of the enrollment of a student in a course, class, activity, or program Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Tracks fitness and exercise performance Designed for dance studios Intended for sports & fitness gyms Store, manage and track all forms in a centralized location Automatically find mutually available meeting time slots across multiple calendars Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Centralizing administrative & communication processes of an organization's members Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Notifications via mobile devices Make reservations on the go through a mobile device Manage and support multiple locations Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Book meetings and appointments through a website or digital platform Online calendar of upcoming events/activities viewable to members and visitors Lessons that can be accessed online, allowing students to learn from home. Accept and process online payment transactions Real-time registration over the web In-person, onsite registration Portal for parents to see and update childrens' info, track progress & more Online gateway through which parents and students can view material and communicate with teachers Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Streamlining repetitive tasks and activities through automated and predefined workflows Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track employee skills, competencies, training & qualifications Send messages via SMS Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Database of students to track personal information of individuals and families Gauge satisfaction and receive information for improvement and success Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.4 (47) 4.4 Based on 47 reviews ## Pricing Value for money 4.7 (40) Free Trial [View pricing plan details](https://www.capterra.com/p/231109/UdioSwim/pricing/) Build A$19.00 Per User,Per Month It includes: - basic reporting - makeup vouchers - email support - class scheduling - customer portal - progress tracking Grow A$99.00 Per User,Per Month It includes: - free onboarding - SMS integration - waiting list - phone support - customer portal - makeup vouchers - advanced reporting - progress tracking - skill tracking - personal results Elevate A$199.00 Per User,Per Month It includes: - phone support - staff qualifications - self check-in - waiting list - advanced reporting - makeup vouchers - free onboarding - customer portal - personal results - progress tracking Value for money 4.7 (40) 4.7 Based on 40 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (46) 4.9 Based on 46 reviews ## User reviews Overall rating 4.8 Based on 47 reviews Filter by rating 5(38) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Allison P. Squad Admin Manager Sports ### "Breakers Swim Club View" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2025 Always quick responses to queries from support, overall experience is an awesome system, would recommend Udio to all swim clubs Pros How easy it is to use and control numbers per session, adding notes for coaches to read when checking in swimmers. Cons WAITLIST - would like if session is full use wait list to add a person to a current session waiting on - ie when you add from waitlist, clears all other session currently on, happy to discuss further. Would like a tab when family clicking 'unable to attend' options can be available ie sick, injury, unable to get to session, other (please email xxxx) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Tony J. Founder Education Management ### "Initial review of Undio" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2025 I love it. It is going to significantly streamline our booking processes and provide a much better user experience. - for customers and staff. Pros It makes a completed process manageable. The onboarding is superb with all the assistance needed to tailor this product to our specific needs. Cons Initially it is a challenge working out the most effective ways of using the system because there are multiple options in order to cover multiple scenarios. Undio is, of course, aware and open about this and more than compensate with real in-person support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR Gareth R. Business Owner Health, Wellness and Fitness ### "UDIO is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2024 Udio has been so helpful. It has hugely cut down on my admin time and immediately made my business more profitable as bookings are so much easier. It's been a bit of a learning curve but the customer support has been excellent. Every question has an answer. There has obviously been a lot of thought put into every aspect of the software. I'm 5 months in now and loving it. So glad I made the switch. Pros I love the streamlined booking system on my website and the very responsive and knowledgable customer support. Cons I do wish I had a more seamless way for customers to join my waiting list when I don't yet have a class for their particular age group. Honestly though, with how good the customer support is and how intuitive the software is, there probably is a solution and I just haven't realised it yet! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) My business outgrew Google Sheets and my slapdash attempt at managing a waitlist. Also, Udiopay has much better fees. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) [Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Udio My wife found Udio and convinced me to try it. We loved that is had many of the features we were looking for and had excellent reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Christal C. Founder Health, Wellness and Fitness ### "Awesome customer support " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 27, 2024 The onboarding was great as they set up my system for me saving me weeks of headache if I had tried to do it myself. Amazing customer support and easy enough to use interface. Pros Quick response time from customer support Cons Not understanding the various class cancellation options. Alternatives considered [Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/) Reasons for choosing Udio Affordability and Ease of onboarding as it was done for me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Danni T. General Manager Sports ### "We love \[sensitive content hidden\]& Udio!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2024 LOVE IT! We went from having dissatisfied customers and staff with our old system to overnight team members and customers commenting on how user friendly the new system (Udio) was. Changing systems is never without hiccups, but Udio and the team made this transition so easy. Nothing is ever too much for them and they make us feel like VIP's at every interaction. Pros \[sensitive content hidden\]! The customer service at Udio is amazing, from the onboarding process to the ongoing support. We love her step by step videos and quick response time. The system is easy to use. It makes sense & you can quickly navigate your way around it. The reporting is fabulous and can really quickly identify issues with numbers & figures. Cons We can't wait to see the APP for parents An easier way for the team to mark achievements. Schedule View - love easier way to see lane view for an afternoon/weekend shift Switched from [First Class Software](https://www.capterra.com/p/10017460/First-Class-Software/) Udio offered a quicker system with better fee collection & reporting features Alternatives considered [iClassPro](https://www.capterra.com/p/127097/iClassPro/) Reasons for choosing Udio Customer service - Sue and Stuart were lovely and it felt like the right fit. We haven't looked back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Vanessa T. Responsible comuniccion, marketing y Education Management ### "il a permis un paiement anticipé" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 18, 2024 Pros interface de paiement claire et tableau de bord connectable Cons chargement lent et personnalisable sur deux appareils pour un service approprié Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alyce S. Music Teacher, Director Education Management ### "Australian Owned with Local Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2023 Pros The biggest pro for me has been the local support, in the same time zone. The support has been fantastic so far. Not more staying up until 10pm just to speak to someone from the company (this was the case with the last software I was using). I generally get an answer within a day and this is either by way of a video specifically answering my questions or a zoom catch up. Amazing! Cons There’s not much bad to say… I am definitely looking forward to the app when it arrives. Switched from [Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/) The udio team helped me import my customer data and change my customers over. They were really helpful. Alternatives considered [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Reasons for choosing Udio Udio seemed to be more customisable to my needs. I like that they are based in Perth, in the same time zone as me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2024 Thank you so much, Alyce! We appreciate your amazing feedback and love having you in our Udio family. AM Ayesha M. Sales manager Commercial Real Estate ### "Automate payments with Udio." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 28, 2023 Pros In order to automate fee collections and invoice generation, Udio seamlessly integrates with payment gateways. This removes the need for manual payment processing and lowers the possibility of late payments. Cons For some businesses, Udio's pricing structure may not be clear and can be complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Kumari P. Market analyst Chemicals ### "Tool for elevating swim school administration " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2023 Overall expereince of using Udio is amazing. Highly recommended. Pros What I liked the most about Udio is it's user friendly interface making every tasks such as chapter scheduling, tracking bookings, payment procedures and many more, easier and doable. Theres features are very flexible and I can cancel my booking anytime. Cons We have enjoyed using this software and didn't know face any cons while using. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tony G. Owner/operator Sports ### "Outstanding Program and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2023 My experience with Udio has been nothing short of amazing. A big shout out to \[sensitive content hidden\] who has always made herself available 24/7. \[sensitive content hidden\] has been patient whilst I learnt the program and would even send me my own personalised video of answers to my questions on well over 20 occasions. Pros Udio is the most user friendly program I have ever come across. It's easy to use and understand, the simplicity is great. Cons Ideally, it would be nice to go to a class and just be able to change the name of it as opposed to moving every child out making a new class and then moving every child back in. Reasons for choosing Udio as above Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/231109/UdioSwim/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jackrabbit Swim vs Udio](https://www.capterra.com/compare/172589-231109/Jackrabbit-Swim-vs-UdioSwim)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)